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Rixos The Palm Dubai

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East Crescent Plot C- 40 Palm Jumeirah, Dubai 18652, United Arab Emirates
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Rixos The Palm Dubai
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Rixos The Palm Dubai
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1,074 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leicestershire, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Rixos on The Palm for a week and weren't sure what to expect. The location on the tip of the Palm was great, and the hotel was very classy. The restaurants were good with very good menus, and the breakfasts were wide variety with many choices. I'd certainly recommend this hotel, but the staff do need... More 

Was this review helpful? Yes 1
RixosThePalm D, General Manager at Rixos The Palm Dubai, responded to this review

Dear JPatel2015, You are absolutely right that Rixos the Palm is good hotel with excellent facilities We hope to have a second chance to give you our sincere smiles very soon Alexander Schneider General Manager More 

Inverness, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Given a beautiful upgrade to a glass balcony room facing the city, contemporary finishes with stunning bathroom with window view. The staff were outstanding with special mention to Dipak Kumar Das who made a very special journey to Dubai both exceptional with his care & attention. The Hotel grounds and staff are at one of the highest levels of customer... More 

Was this review helpful? Yes
RixosThePalm D, General Manager at Rixos The Palm Dubai, responded to this review

Dear Lornajane5, We are delighted that your special occassion with us turned into outstanding experience. Thank you so much for your beautiful words about our colleagues! We promise that next time you will have a feeling that you are staying at 8 star hotel Alexander Schneider General Manager More 

Baranzate, Italy
Level Contributor
101 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 1 week ago

Let's starts with the good things: My Suite (2122) spacious, luxury, confortable. The View: contemporary blade runner in the carribean The Beach: even if fake was quiet, solitary, sunny. The Breakfast: an all you can eat option. The Beach umbrella & bed: conforable, always available and clean. The bad things now....the direction should consider them carefully to achieve 5 stars:... More 

Was this review helpful? Yes 3
RixosThePalm D, General Manager at Rixos The Palm Dubai, responded to this review

Dear Roberto, We are glad that you liked Rixos the Palm facilities. We are looking forward to welcoming you next time when sea temperature will be more pleasant for you. Alexander Schneider General Manager More 

Dubai, United Arab Emirates
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Hello again and welcome to my review of our eagerly awaited visit to a place in Dubai where I would say " Stands still in time with pure luxury, combined a heavenly tranquil atmosphere". Here celebrating our 15th year Anniversary we were welcomed by Guest Relations Manager Elisa who kindly presented our luxury Suite to us complete with beautiful decor... More 

Was this review helpful? Yes 2
RixosThePalm D, General Manager at Rixos The Palm Dubai, responded to this review

Hello again dear Mac C, Happy 15th Anniversary one more time! We are delighted that you felt yourself in paradise surrounded by smiling people. Thank you so much for your lovely feedback and recommendation. We can`t wait for you to come back! Alexander Schneider General Manager More 

Ajman, United Arab Emirates
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago

We spent one night at Rixos, on the palm view room. The room size is really good. I didn’t like the furniture and staffs are not Findlay. Pool and beach area are small. The room service Food is really bad we tried the pizza and Arabic Mazza

Was this review helpful? Yes 4
RixosThePalm D, General Manager at Rixos The Palm Dubai, responded to this review

Dear Guestbdor, We are saddened we could not meet your expectations. We hope to have another chance in future to not only meet your expectations but to exceed them. Alexander Schneider General Manager More 

Downtown Dubai, United Arab Emirates
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited the hotel during Eid with my family and kids. Our first stay was amazing that's why my kids wanted come back again only for lunch and have Turkish coffee at lovely patisserie Istanbul. The staff always smiling and friendly. Food was delicious and dessert at patisserie. You must try avocado with milk and Turkish rice pudding at lobby... More 

Was this review helpful? Yes 6
RixosThePalm D, General Manager at Rixos The Palm Dubai, responded to this review

Dear Abdullaal, Happy Eid with family, what else could be better! We are delighted to be a part of your celebration. Waiting for you and your family very soon to try our new desserts in our Patisserie Alexander Schneider General Manager More 

York
Level Contributor
69 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 1 week ago

This is without a doubt the best hotel I've ever stayed in, everything about it was pure luxury and equipped to a really night standard. Our room was spacious with a fantastic bathroom with separate shower room, toilet room and a large tub in the main bathroom area. The large glass balcony had two full size sun loungers on and... More 

Was this review helpful? Yes 4
RixosThePalm D, General Manager at Rixos The Palm Dubai, responded to this review

Dear Caz5froggy1d, Rixos The Palm Dubai is meant to be the best place for complete relaxation Thank you for highlighting our delicious cuisine. We are looking forward to welcoming in our Rixos the Palm paradise soon Alexander Schneider General Manager More 

Dubai, United Arab Emirates
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

spent 1 night on eid el fitr,room immaculate with sea view.Best rate for the palm. Very friendly and helpful staff.,Pool amd beach area very well managed ,large and comfortable sunbed.Good job will go back again

Was this review helpful? Yes 5
RixosThePalm D, General Manager at Rixos The Palm Dubai, responded to this review

Dear Rasharajaa, We are very glad that you enjoyed Eid with us. You should definitely come back very soon to spend more days at Rixos the Palm as promised Alexander Schneider General Manager More 

Edinburgh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

As a break from the Dubai city buzz I had decided to book a night at Rixos to coincide with a visit from my mum. It was a truly luxurious experience. From the point of check in we were catered for in every way. The staff are highly accommodating and are exceptionally friendly. The room itself was breathtaking with a... More 

Was this review helpful? Yes 5
RixosThePalm D, General Manager at Rixos The Palm Dubai, responded to this review

Dear MichelleYAS, Rixos the Palm is truly amazing place to have a relaxing family break from the rush of city life. We hope that any time you need it our team will be the one welcoming you again and again Alexander Schneider General Manager More 

Vienna, Austria
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

staff at hotel are great, specially head of rooms department ahmed el nawawy. rooms where fine, pool good breakfast could have been better specially in view of the very high rates we paid for a 4 night stay , 2 rooms

Was this review helpful? Yes 4
RixosThePalm D, General Manager at Rixos The Palm Dubai, responded to this review

Dear Khaled, Thank you for the nice feedback. Excellent staff - isn`t it one of the most important aspects which makes guests feel very welcomed. We hope to have a second chance to set mentioned things right. Alexander Schneider General Manager More 

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