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Rixos The Palm Dubai

East Crescent Plot C- 40 Palm Jumeirah, Dubai 18652, United Arab Emirates
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Rixos The Palm Dubai
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Rixos The Palm Dubai
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983 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cwmbran
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 days ago NEW

Spent 7 nights here last week, hubby and I. Was hubby's birthday and whilst we were out the room was decorated with banners and balloons, a birthday cake and champagne on ice was there to welcome us. He could not have wished for a better way to celebrate his birthday. The room / resort was spotlessly clean and all staff... More 

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Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Main good points: 1. Good ambience of hotel 2. rooms are good size 3. Good pools; they have lane pool about 50 metres long; generally much quieter. 4. Good Kids Club 5. Staff are friendly 6. Shuttle bus to Emirates mall every couple of hours 7. decent gym, sauna and steam room. Points to make you re-consider: 1. Breakfast can... More 

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Newcastle, Australia
Top Contributor
56 reviews 56 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had three nights at the Rixos before sailing to Singapore. The staff were great, especially Andrea the assistant beverage manager who went out of her way to make us feel welcome at Biber (the hotels bar...no relation to Justin). The only issue was the poolside bar that was supposed to be open until midnight shut at 5pm! The location... More 

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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Such an amazing service, our view was perfect, we recommed this hotel if you are looking for high standarts and good quality! We were there for our wedding anniversary and they consider our special day with nice treats

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1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

This hotel/resort was fantastic. The staff was amazing. They were very helpful in every aspect. The resort was beautiful and CLEAN! The pool was great and the beach was great as well. I was VERY impressed as to how clean the resort was. This was the perfect vacation for my husband, our 2 young daughters (5 years and 4 years... More 

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Birmingham, England
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Located at the end of Palm east dubai Hotel is is modern fresh and smells lovely as you enter Lobby is white and bright Beach is clean plenty of sunbeds We stayed in a suite with balcony facing the beach Room was very big luxurious and modern. Balcony had sun beads. The staff are very friendly and clean room twice... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

Could not fault our stay...superb room, stunning beach/pool, top-class food, attentive staff. Cleanest room I've ever stayed in, fresh towels every time we left the room! Particularly loved having a strawberry daiquiri on the beach at sunset. Thanks Rixos, made our holiday brilliant!

Was this review helpful? Yes 1
Riyadh, Saudi Arabia
1 review
5 of 5 stars Reviewed 1 week ago

We booked a premium room, but very nicely we were upgraded to a wellness suite, which was a great experience. The suite has direct access to pool/beach facilities and also have an amazing terrace with 2 Jacuzzi and sea view. The staff is always friendly and helpful, also the quality of food and service is very good. We loved our... More 

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tim07
1 review
4 of 5 stars Reviewed 1 week ago

prompt service upon arrival..However had to wait for room to be ready complimentary breakfast offered had to keep going back to reception as to ascertain when room would be ready. After a long flight we just wanted to sleep... Otherwise staff attentive, Friendly especially Hannecke from patisserie Istanbul made the best cappuccinos. Room was immaculate by Haneef always smiling and... More 

Review collected in partnership with this hotel

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RixosThePalm D, General Manager at Rixos The Palm Dubai, responded to this review

Dear Tripadvisor Member, First we would like to thank you for staying at Rixos The Palm Dubai and taking the time to share your valuable feedback with us. We are happy you enjoyed your time at Rixos The Palm Dubai, especially our stunning Nargile lounge and Patisserie Istanbul Thank you for your lovely words about our service and your kind... More 

Stockholm, Sweden
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at Rixos the Palm for our last couple of days in Dubai. Our overall stay in Dubai was 8 days, we stayed at Rixos for 2 nights. It is a very beautiful hotel, but the service of the hotel staff was not impressive. We expected more from the staff, since we did not receive any information regarding our... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
RixosThePalm D, General Manager at Rixos The Palm Dubai, responded to this review

Dear Tripadvisor Member, First we would like to thank you for staying at Rixos The Palm Dubai and taking the time to share your feedback with us. We are saddened to hear that you did not fully enjoy your stay. For any experienced inconveniences we wish to sincerely apologize. Please be assured that the mentioned matters are already being followed... More 

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