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Al Ghurair Rayhaan Dubai

#41 of 509 Hotels in Dubai
Certificate of Excellence
Omar Bin Al Khattab Rd,, Dubai, United Arab Emirates
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Al Ghurair Rayhaan Dubai
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487 Reviews from our TripAdvisor Community

Traveler rating
    320
    129
    23
    9
    6
See reviews for
146
120
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92
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (487)
  • Mar-May only
    (147)
  • Jun-Aug only
    (94)
  • Sep-Nov only
    (115)
  • Dec-Feb only
    (131)
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Nottingham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Excellent hotel and exceptional service from the friendly staff especially Carmel. Complimentary wifi was provided which was a great bonus as opposed to lobby area only. Will definitely be staying there again but this time with my family.

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Dubai, United Arab Emirates
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Had the pleasure of staying here again in June for 5 nights. Staffs (reception to fb to housekeeping) were all warm, smiling and helpful. Got free wifi access in the rooms and upgrade to club floor being a second timer in the hotel. Spa was also very good( both service and facilities). Breakfast can have a bit of variety as... More 

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Maric V, Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Guest, Thank you for staying with us once again. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips. Further, we have noted your comments on the breakfast food varieties which will be addressed to the concerned department for possible actions. We look forward to your soonest comeback in the... More 

Leicester, United Kingdom
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stopped over in Dubai for 3 days and decided to book this place as it is close to the airport. The location is great with a shopping centre downstairs which has some lovely cafes. The metro station is walking distance and there is a supermarket nearby. The market is also a short taxi journey away. When we arrived we... More 

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Maric V, Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Guest, We appreciate you taking the time to provide us with your feedback about your stay. We are glad to hear that overall your experience was positive. However, we felt sorry to know that there were some areas we failed to deliver as per your expectations. This critical feedback will be used in training our colleagues. Thank you and... More 

Dubai, United Arab Emirates
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked 1 night stay "Business Weekend Escape" to relax after a full stressed week... Nice bed, big room, nice staff at the business lounge reception, whenever I am passing by (my room is near the business lounge) they never forget to greet me (kudos). Buffet breakfast is fine, a lot of choices. I am a "Hilton" fan, but will try... More 

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Maric V, Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Guest, Thank you for taking the time to review our property. We are glad to hear that you will try our other hotels around UAE. We as well very pleased to know that our colleagues made your stay memorable. We hope to welcome you back in the near future. With best regards, Maric Van Duijvenbode Executive Assistant Manager Al... More 

Doncaster, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 1 night due to a long stopover in Dubai. It is only 10 minutes from the airport and in a busy shopping area. The staff were amazing from the foyer, restaurant and Club Rotana. Mary in the foyer was so lovely and helpful, even telling me where she bought her lovely perfume! In Club Rotana, the... More 

Review collected in partnership with this hotel

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Maric V, Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Guest, Thank you for your kind comments. I will be sure to let our colleagues Mary, Lorrene, Candy and Chef Jacob know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area. We hope to welcome you back again soon. With best regards, Maric Van... More 

Karachi, Pakistan
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent ambiance, service, rooms and food. Best value against money. Very friendly staff, I would like to mention names Irene, Candy, Loren, Trishia and Maneerat for their hospitality and caring attitudes.

Review collected in partnership with this hotel

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Aberdeen, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Beautiful 5 star hotel in old part of Dubai. Beautiful large room and lovely modern bathroom. Amazing value for money. The pool area very nice. Attached to the All Ghurair Mall which was a bonus. Stayed for 3nights on a B&B basis. The breakfast was good, and catered for all nationalities. The staff at this hotel were exceptional, the manager... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Hi! Im really excited to visit Dubai and this is my first time to be there. I joined with the Automechanika Dubai 2015 and I stayed at Al Ghurair Rayhaan for four night. I really love here. The room is very clean and nice. I felt comfortable when I were there. The staff is very very nice especially Mary (Guest... More 

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Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

1.) Hotel lobby huge and modern. 2.) Room very big. 3.) Front desk counter over crouded due to high occupency, need to have more chack in counters. Need to guide and trained the staff to be more courteus when talking to customers especially Filipino staff. 4.) Breakfast - veriaty of food are excellence. Overall hotel stay - Very satisfied.

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