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Al Ghurair Rayhaan Dubai

#56 of 527 Hotels in Dubai
Certificate of Excellence
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Omar Bin Al Khattab Road, 19, Dubai, United Arab Emirates
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1 room 1 adult
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Al Ghurair Rayhaan Dubai
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639 Reviews from our TripAdvisor Community

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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Excellent hotel. Free and high speed internet, large and clean rooms. I suggest to everyone to stay this hotel. And also hotel's location is so good. Close to the metro station. You can use metro to go to malls(In the evening there is some traffic jam). People are so friendliness.

Review collected in partnership with this hotel

Helpful?
Thank goodtwoseez
alghurair_rayhaan, General Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Valued Guest Thank you for your great feedback about Al Ghurair Rayhaan by Rotana. It is much of greater pleasure in offering our guest an unforgettable experience. Glad to hear that you enjoyed with us. We look forward to your future visit. With best regards, Timur Ilgaz General Manager Al Ghurair Arjaan and Rayhaan by Rotana, Dubai More 

Jordan
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel, nice location, club rotana room is highly recommended, the club staff are great ; the ladies there was very friendly and helping us a lot to enjoy the trip. Thanks for the Rotana club staff

Review collected in partnership with this hotel

Helpful?
Thank M0hammad
alghurair_rayhaan, General Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Mohammad, Thank you for posting a review following your visit in the Al Ghurair Rayhaan by Rotana, Dubai. We greatly appreciate receiving your kind comments. We will for sure let our colleagues know that you are pleased with their services. We look forward to welcoming you back in the near future. With best regards, Timur Ilgaz General manager Al... More 

denver
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The staff is the highlight of this hotel. Not in downtown, but very close to the Union Metro Station. Nice rooms, mall attached to hotel, spa, pool, jacuzzi only available for spa guests. Breakfast buffet is nice, but several other fast food options nearby (including Denny's). Use the Metro as alternative to taxi on heavy traffic days. I was in... More 

Helpful?
Thank ruskel
alghurair_rayhaan, General Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Ruskel, Thank you for posting a review following your visit in the Al Ghurair Rayhaan by Rotana, Dubai. We greatly appreciate receiving your kind comments. We will for sure let our colleagues know that you are pleased with their services. We look forward to welcoming you back in the near future. With best regards, Timur Ilgaz General manager Al... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel has Excellent service, comfort n class. I Like the ambience, the staff quite supportive and understanding and very friendly. Feel at home. I felt really appreciated and loved. Great place for meetings and business.

Helpful?
Thank Elias N
alghurair_rayhaan, General Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Elias, Thank you for sharing your feedback after your stay with us. We appreciate receiving your positive comments. We look forward to welcoming you back in the near future. With best regards, Timur Ilgaz General manager Al Ghurair Arjaan and Al Ghurair Rayhaan by Rotana, Dubai More 

Emirate of Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 3 weeks ago

I am a seeker of a cozy place to do my free time in Dubai, and mostly of the places I visit are hotel restaurants/cafe/bar. I usually go to jasmine lounge for a coffee with friend or alone time but I once found this Liwan restaurant which I don't usually ignore since it is a common restaurant with buffet and... More 

Helpful?
Thank jessica c
alghurair_rayhaan, General Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Jessica, Thank you for taking the time to write and share your stay experience with us. We greatly appreciate your nice comments about our hotel. We greatly appreciate receiving your kind comments. We will for sure let our colleague Bayron know that you are pleased with their services. We look forward to welcoming you back in the near future.... More 

Level Contributor
3 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

Poor Management... Housekeeping staff entered room without intimation and without knocking the room... Club Rotana rooms can checkout the room by 6pm but Reception started calling from 11:30 am asking for checkout.. we had to.request them to extend the checkout until 2pm... after few minutes club rotana calls and promised that we can check out by 6pm. Concierge took all... More 

Helpful?
Thank Himanshu G
alghurair_rayhaan, General Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Mr. Himanshu, We appreciate you taking the time to provide us with such candid feedback of your stay. We are very sad to read that your stay was not a pleasant one at all. Please accept our sincere apologies as we know that it was not our intentions to upset you during your visit in the hotel. There were... More 

Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

A luxury hotel in the heart of Dubai. A very nice location, close to metro, gold souk etc. Al ghurair center is just down floor. Excellent customer service especially the lady who welcomed me and checked me in in a jiffy. I love everything about the hotel except the free WiFi is only available in the lobby. Spacious, modern, luxurious... More 

Helpful?
Thank Maryam J
alghurair_rayhaan, General Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Valued Guest, Thank you for posting a review following your visit in the Al Ghurair Rayhaan by Rotana, Dubai. We greatly appreciate receiving your kind comments. We look forward to welcoming you back in the near future. With best regards, Timur Ilgaz General manager Al Ghurair Arjaan and Al Ghurair Rayhaan by Rotana, Dubai More 

Rossendale, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

I am 53 years old have travelled to many countries and stayed in many hotels but this is probably the best. We arrived early on Christmas Day before check in but we were given complimentary drinks while a room was prepared and within 45mins we were in our 16th floor amazing view room with complimentary late check out. Food in... More 

Helpful?
Thank Tony B
alghurair_rayhaan, General Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Valued Guest, Thank you for posting a review following your visit in the Al Ghurair Rayhaan by Rotana, Dubai. We greatly appreciate receiving your kind comments. We will be sure to let our colleagues know how much of an impact we made on your experience. This is really one of the things that we try to maintain in our... More 

Murcia, Spain
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I really recommend to make a reservetion at Club Rotana. The service there was excellent, people very friendly specially with our kids!! It was a very good experience during our stay. I recommend it 100%

Review collected in partnership with this hotel

Helpful?
1 Thank Luis_Carabante
alghurair_rayhaan, General Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Valued Guest, Thank you for posting a review following your visit in the Al Ghurair Rayhaan by Rotana, Dubai. We greatly appreciate receiving your kind comments. We look forward to welcoming you back in the near future. With best regards, Timur Ilgaz General Manager Al Ghurair Arjaan and Al Ghurair Rayhaan by Rotana, Dubai More 

Doha, Qatar
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

this was my 5th stay and as usual everything was up to standard and the FOM Mr. Mohsin made surprised by upgrading the room to premium and WIFI was complimentary during our syay. as a hotelier i didn't see any major mistakes and staffs are friendly and helpful.

Review collected in partnership with this hotel

Helpful?
1 Thank Saleem S
alghurair_rayhaan, General Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Valued Guest, Thank you for posting a review following your visit in the Al Ghurair Rayhaan by Rotana, Dubai. We greatly appreciate receiving your kind comments. We will for sure let our colleague Mr. Mohsin know that you are pleased with their services. We look forward to welcoming you back in the near future. With best regards, Al Ghurair... More 

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