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Al Ghurair Rayhaan Dubai

#41 of 502 Hotels in Dubai
Certificate of Excellence
Omar Bin Al Khattab Rd,, Dubai, United Arab Emirates
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Al Ghurair Rayhaan Dubai
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Al Ghurair Rayhaan Dubai
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459 reviews from our community

Traveler rating
    296
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (459)
  • Mar-May only
    (141)
  • Jun-Aug only
    (72)
  • Sep-Nov only
    (115)
  • Dec-Feb only
    (131)
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1 review
1 of 5 stars Reviewed 2 days ago NEW

Dear Hotel Management Hope this message finds you well. My name is yuxin Wei,I had stayed with one of myfriend in your hotel from 14th Feb2015 till 18th Feb2015. During our stay I reported a case of theft to your security Manager that USD800 was missing from my wallet in the room,and then security management reviewed the CCTV camera and... More 

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Top Contributor
101 reviews 101 reviews
34 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We booked a 2 night stay here, for the central location in a Deira near the souks. The Naïf and gold souks were a 5-10min taxi ride away although getting a cab at the busy intersection can be a mission. Check in was a disappointment as they did not have my breakfast request on the system and promised to correct... More 

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Tehran, Iran
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The lobby was beautiful and big enough, the breakfast was excellent, the lunch was good too, the pool was a little small but acceptable, the staff was very friendly and nice, everyone smiles and trying to help, the room service was awesome, response to your request was very fast and with the best quality. The best thing about this hotel... More 

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Mumbai (Bombay), India
Top Contributor
734 reviews 734 reviews
66 hotel reviews
638 helpful votes 638 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Location of the Hotel is very good. Just adjacent to Al Ghurair shopping mall or rather connected to the mall. It’s just 10minutes approximately from the airport. We arrived in Dubai around midnight and lobby was quite busy with check in clients. It has a beautiful massive lobby with very high ceiling….. stunning mirrors to the walls… check in did... More 

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London, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

- Great location as it's a 5 minute walk from the Union metro station. - Attached to the lovely Al Ghurair Mall which can be accessed directly from the hotel. - Friendly and helpful staff. - Great food selection for breakfast and dinner. - Clean rooms and a massive bath tub! However: - Hotel could offer free wifi in rooms... More 

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Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Upgrade to Rotana Club is a must! The staff call you by your 1st name they get to know you. The experience is similar to Love Boat TV series only this one is on land! Its joined to a mall so its all there! Try the Iranian restaurant. The kabob with yogurt is fantastic. Hotel has 2 pools one is... More 

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Johannesburg, South Africa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was excellent everything good from check in. The room I requested was not ready but the duty manager Mr Mohsin Khan was quick in helping me. He made sure that I was upgraded to better room with no extra charge. From the past few times I stayed this time the service was excellent. The location is excellent to... More 

Review collected in partnership with this hotel

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1 review
4 of 5 stars Reviewed 1 week ago

Goods: - Location is great. Attached to a shopping mall and very close to Union metro station. - Variety and taste of the breakfast is good. - Staffs are very polite and friendly. - Outside pool is ok. Not bad but not the best you have seen. - I've booked this hotel for a very good price compared to its... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Loved the location and nice to return back to an area away from the general hassle and bustle. The hotel is located just 3 minutes walk to Union station where we could get to anywhere in Dubai very easily from the efficient metro system. The staff at the hotel were extremely courtious and helpful during the entirety of our stay.... More 

Review collected in partnership with this hotel

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Maric V, Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Guest, Thank you for your review and choosing our hotel. We're very happy that you enjoyed your stay and we are looking forward to your return next year being again our guest in the hotel. With best regards, Maric Van Duijvenbode Executive Assistant Manager Al Ghurair Arjaan and Al Ghurair Rayhaan by Rotana More 

Baku
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

2-3 min walk to the Union Station. Adjusted to the shopping mall which is very convenient as it is not so crowded as bigger ones, quite good for relaxed shopping, and there are supermarket, restaurants and cafes with outside tables just around corner. Vere clean and spacious room, comfortable bed. Wide variety in breakfast menu and there is a place... More 

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Maric V, Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. We are glad that you found our location convenient. However, we are very sorry to hear that some things throughout your stay did not meet your expectations. All your comments are essential to educating our colleagues about good and bad service. On... More 

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