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Landmark Grand Hotel

4.0 of 5 Al Riqqa Road | Deira, Dubai 42222, United Arab Emirates
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Landmark Grand Hotel
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Landmark Grand Hotel
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272 reviews from our community

Traveler rating
    100
    124
    29
    17
    2
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55
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bucharest, Romania
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very good location, 100 meters from Union metro station and Union square, where you can take both the red and green metro lines, close also to Deira market. The room was comfortable, clean, the breakfast was very good. The staff was very polite.

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Nessebar,Bulgaria
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here from the 18th to the 24th of September and this is my second stay at this hotel- I certainly don't regret choosing Landmark again. Everything was great- the service, the rooms, the cleanlines etc But the main reason why I chose this hotel again is the location- excellent location to take a good look around Dubai quickly... More

Was this review helpful? Yes
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this review

Dear Guest, As you rightfully mentioned in your mail, the location is a great advantage as the Landmark Grand is very centrally located with malls, Creek, metro all at a stone throw distance from the hotel. Hope you had a look at the spice market which is close to us, if not try it next time. Please do let us... More

Dhaka City, Bangladesh
1 review
5 of 5 stars Reviewed 4 weeks ago

Excellent service, best location near metro. the stay was just excellent and we all family members enjoyed the stay. the food was also good and above all, good taste. will definitively stay here again.

Review collected in partnership with this hotel

Was this review helpful? Yes
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this review

Dear Guest, Thank you for your mail and very pleased to hear that we not only lived up to your expectation but exceeded as well. We strongly believe in guest service and invest a lot of time and energy in training our staff. The location of the hotel is a great advantage to all our guest as the Union Metro... More

Nairobi, Nairobi, Kenya
Contributor
16 reviews 16 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 17, 2014

Booked the hotel online and didnt know what to expect, Our ride from the airport was short and without traffic. Our experience from the start was very pleasant right from the guard at the door, the reception staff and even more the concierge/bell boy. The staff were very pleasant, polite and extremely efficient. Special mention - Mushtaq, he is one... More

Was this review helpful? Yes 1
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this review

Dear Guest, Thank you for your mail and very happy to read that you had a wonderful experience at the hotel and our staff took care of all your requirements. Location has been a great advantage for the Landmark Grand as it close to shopping malls, Union metro, souks etc. I am sure you also enjoyed our free transfers to... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 15, 2014

We stayed at this hotel two nights. Everything was perfect. Service of the staff who always smiling, food which was not so expensive but very tasty, room amenities and toiletries, health club, even we didn't feel the small size of the pool. Just walking distance from mall and metro station which is very convenient for going outside. For this price... More

Was this review helpful? Yes 2
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this review

Dear Guest, Great to hear your comments about your stay at the Landmark Grand Hotel. As a group we give high priority and importance to staff trainings and it’s a pleasure to go through your positive comments on the same. As you mentioned, proximity to the Mall and to the Union Metro has been a great advantage to all our... More

Coffs Harbour
Top Contributor
55 reviews 55 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 14, 2014

Staff helpful, rooms clean and comfortable. We are not people who stay around the hotel for entertainment. Tour desk set us up on the Red Bus and in 36 hours managed to see all the sights, both modern and traditional. Hotel breakfast was good. Close to airport and taxis always available. Remember its a family hotel ie no alcohol. Will... More

Was this review helpful? Yes 2
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this review

Dear Guest, As rightfully mentioned, Landmark Grand is a family hotel with proximity to malls, shopping, Creek, metro, etc. Great to hear that you enjoyed the Big Bus trip booked through our travel desk. I’m sure you will not think twice to book the Landmark Grand on your next visit. Until then…best regards. More

1 review
5 of 5 stars Reviewed September 7, 2014

Loved the hotel. It's close to the deira market n there is a mall opposite where u can get good clothing at a good price. It's just 10mins ride to the Dubai mall. Will stay at the hotel again. But the check in process is juSt annoying. But besides that it's a nice place.

Was this review helpful? Yes
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this review

Dear Guest, Thank you for your mail and glad to hear that you had a wonderful stay at the hotel. Most importantly, it’s a pleasure to hear that you enjoyed all the malls, restaurants and the shopping around the hotel. This is a great advantage for our guest as the hotel is centrally located. We look forward to seeing you... More

Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 31, 2014

Stayed at this hotel with my family from the 24th of Aug until the 1st of Sept. Good points - the staff are extremely nice, always there to help, greet you when you pass them etc. - lovely AC! - room service and cleaning was always immaculate! Unfortunately the good ends there. - The location is a bit dodgy. Many... More

Was this review helpful? Yes 5
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this review

Dear Guest, Thank you for your valuable comments. First of all I would like to apologize for the inconvenience caused and we have taken a note of all the points which you have mentioned, which are very valid. However, I’m glad to hear that you were happy with our staff and our services. As Landmark Group we spend lot of... More

Cape Town Central, South Africa
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 25, 2014

We arrived at the hotel after being recommended by Dubai travel agents at Dubai passport control.The trip to the hotel was uneventful, however on arrival, our passports were taken, there were 2 receptionists on duty mad we were told to sit and wait. After 45 minutes we were still not checked in, eventually after complaining twice we received our room... More

Was this review helpful? Yes 4
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this review

Dear Guest, We acknowledge having received your mail and would like to thank you for the time taken in giving us all the details. However, first we would like to apologize for the inconvenience you had during your stay. We take notes of all your valuable comments and we shall be going into all the details and definitely we shall... More

Riyadh, Ar Riyad, Saudi Arabia
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 25, 2014

I stayed here in August with family. I wanted to upgrade my booking to include daily breakfast. Hotel denied the upgrade instead offered me to pay for breakfast daily i.e. huge sums of money each day. Poor hotel with average breakfast and staff. AC theromstats do not work so you have to turn off the AC in order to control... More

Was this review helpful? Yes 2
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this review

Dear Guest, First of all we would like to apologize for the misunderstanding you had during your stay. We notice that you booked through on-line where you had booked on “room only” basis and probably you were under the impression that breakfast was included in the rate. Normally for all on-line bookings “room only” rates and breakfast rates are given... More

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Additional Information about Landmark Grand Hotel

Address: Al Riqqa Road | Deira, Dubai 42222, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Landmark Grand Hotel 4*
Number of rooms: 174
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