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Landmark Grand Hotel

4.0 of 5 Al Riqqa Road | Deira, Dubai 42222, United Arab Emirates
#140 of 478 Hotels in Dubai
266 Reviews 4 of 5 stars
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Landmark Grand Hotel
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Landmark Grand Hotel
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266 reviews from our community

Traveler rating
    97
    121
    29
    17
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Nairobi, Nairobi, Kenya
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Booked the hotel online and didnt know what to expect, Our ride from the airport was short and without traffic. Our experience from the start was very pleasant right from the guard at the door, the reception staff and even more the concierge/bell boy. The staff were very pleasant, polite and extremely efficient. Special mention - Mushtaq, he is one... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel two nights. Everything was perfect. Service of the staff who always smiling, food which was not so expensive but very tasty, room amenities and toiletries, health club, even we didn't feel the small size of the pool. Just walking distance from mall and metro station which is very convenient for going outside. For this price... More

Was this review helpful? Yes 2
Coffs Harbour
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Staff helpful, rooms clean and comfortable. We are not people who stay around the hotel for entertainment. Tour desk set us up on the Red Bus and in 36 hours managed to see all the sights, both modern and traditional. Hotel breakfast was good. Close to airport and taxis always available. Remember its a family hotel ie no alcohol. Will... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 1 week ago

Loved the hotel. It's close to the deira market n there is a mall opposite where u can get good clothing at a good price. It's just 10mins ride to the Dubai mall. Will stay at the hotel again. But the check in process is juSt annoying. But besides that it's a nice place.

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel with my family from the 24th of Aug until the 1st of Sept. Good points - the staff are extremely nice, always there to help, greet you when you pass them etc. - lovely AC! - room service and cleaning was always immaculate! Unfortunately the good ends there. - The location is a bit dodgy. Many... More

Was this review helpful? Yes 5
Cape Town Central, South Africa
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We arrived at the hotel after being recommended by Dubai travel agents at Dubai passport control.The trip to the hotel was uneventful, however on arrival, our passports were taken, there were 2 receptionists on duty mad we were told to sit and wait. After 45 minutes we were still not checked in, eventually after complaining twice we received our room... More

Was this review helpful? Yes 4
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this review

Dear Guest, We acknowledge having received your mail and would like to thank you for the time taken in giving us all the details. However, first we would like to apologize for the inconvenience you had during your stay. We take notes of all your valuable comments and we shall be going into all the details and definitely we shall... More

Riyadh, Ar Riyad, Saudi Arabia
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed here in August with family. I wanted to upgrade my booking to include daily breakfast. Hotel denied the upgrade instead offered me to pay for breakfast daily i.e. huge sums of money each day. Poor hotel with average breakfast and staff. AC theromstats do not work so you have to turn off the AC in order to control... More

Was this review helpful? Yes 2
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this review

Dear Guest, First of all we would like to apologize for the misunderstanding you had during your stay. We notice that you booked through on-line where you had booked on “room only” basis and probably you were under the impression that breakfast was included in the rate. Normally for all on-line bookings “room only” rates and breakfast rates are given... More

Milan, Italy
Contributor
16 reviews 16 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Union metro station is few minutes walk away (metro line 1 goes to the airport), and the hotel is a short taxi ride from many touristic point of interests like the gold and spice souq. The breakfast buffet is not amazing but quite good. The receptionists are very kind. I asked for an early check-in, for my plane landed in... More

Was this review helpful? Yes 3
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this review

Dear Guest, Very pleasing to hear that you have enjoyed our services during your stay. Yes, you are absolutely right, the Union metro is just next to us where one can board both the red and the green line and can travel to any part of Dubai avoiding all the traffic. Glad to read also that you are impressed with... More

Krnov, Moravskoslezsky Kraj, Czech Republic
Top Contributor
51 reviews 51 reviews
20 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed August 14, 2014

After landing in DXB at late night (tip: during the night hours, when metro does not operate, use the C1 bus for just several dirhams as an alternative to taxi that charges „starting fee" 25 dirhams) we arrived to Landmark quite tired, so it was not very pleasant to meet quite unconcerned receptionist during the check-in, but generally I cannot... More

Was this review helpful? Yes 2
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this review

Dear Guest, Thank you for your mail and letting us know that you enjoyed your stay in our hotel. We shall definitely look into your comments regarding the reception and we ensure that we shall go back and correct the same. Thank you for your valuable feedback. We give very high importance to the guests’ comments and put all our... More

Rhill
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 11, 2014

Nice hotel located in Deira. Good location as it's 10-15 mins from airport- taxi charges around 30 AED from airport. 5 mins walk fro Metro Station and taxi easily available - once you'll be going out there'll be a bellboy who'll call a taxi for you- starts at 3.5AED. So, no hassle just chill. The only negative point during my... More

Was this review helpful? Yes 2
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this review

Dear Guest, Thank you for your mail. I’m glad to hear that you had a wonderful stay at the hotel and enjoyed our services and the facilities in and around the hotel. We do apologize for one of the reception staff behavior which you have mentioned and the same shall be looked into for improvement. We look forward to welcome... More

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Additional Information about Landmark Grand Hotel

Address: Al Riqqa Road | Deira, Dubai 42222, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Landmark Grand Hotel 4*
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