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Landmark Grand Hotel

4.0 of 5 Al Riqqa Road | Deira, Dubai 42222, United Arab Emirates
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Landmark Grand Hotel
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Landmark Grand Hotel
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297 reviews from our community

Traveler rating
    105
    137
    32
    18
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kampala, Uganda
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

There was nothing extraordinary about this hotel. They seem to just offer a bed for one to sleep. The services were average. Meals also average. The only good side that we discovered about this hotel was it's good location. It is near a big shopping centre and Union metro station. The shopping mall and metro station is just a 5mins... More 

Was this review helpful? Yes 1
Manila, Philippines
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Everything you need is just around you. Its quite pricey though. Got a room for AED 625 or 650 can't remember. But the rooms are nice, had a great meal from the buffet downstairs. Its good for family because it has playing grounds just right in front of the hotel. If you're a football fan, you will definitely like this... More 

Was this review helpful? Yes 1
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this review

Dear Guest, Thank you for your mail. We are glad to know that you were happy with our services, spacious room, delicious meals and of course the hotel’s central location. Yes, you are absolutely right, hotel is located in the heart of the hustling and bustling Deira, just on the Al Riqqa street, where everyone can find place of interest... More 

England, United Kingdom
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have stayed in hundreds of hotels before and never have I encountered such rude and arrogant behaviour, especially coming from a Manager, I think her name was Nadjia. She had zero skills when it came to Customer Services. The hotel itself is located in a seedy part of Dubai (Red light area just in front) and it appears it... More 

Was this review helpful? Yes 5
Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Check-in took 20minutes without giving any reason why, there are no other guest at the frontdesk except us. Frontdesk agents are not familiar with the hotel, they even dont know the price of their buffet dinner/breakfast when in fact they only have 2 restaurants and was advised to call the restaurants itself to ask the question. The room seems very... More 

Was this review helpful? Yes 6
Dammam
Contributor
11 reviews 11 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is situated in a very nice area surrounded by some shops, restaurants, and most importantly the metro station. The average nightly price for this hotel is acceptable compared to other hotels. The hotel is family oriented in addition to the gr8 breakfast. I would highly encourage this hotel if you are traveling to Dubai.

Was this review helpful? Yes 1
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this review

Dear Guest, We are glad to know that you were happy with hotel’s services, convenient location, delicious breakfast buffet spread etc. and it has given you the best value for money. As rightfully mentioned in your review, Landmark Grand hotel is family oriented hotel and we pay a lot of attention to safety and security standards and do our best... More 

Jeddah, Saudi Arabia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed 2 night I found it very noisy specially the reception area all the time children running around Most the staff at the reception not helpful at all except Rathesh who was very helpful and ever so polite he made us at ease . Another person would like to mention is Meron in the restaurant very polite friendly efficient... More 

Was this review helpful? Yes 1
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this review

Dear Guest, Thank you for your comments. We pay a lot of attention to guest service and do invest a lot in staff trainings and your positive comments only shows that we are in the right direction, when it comes to guest services ,or in other words let us put it this way - “we go for that extra mile... More 

Kochi
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This service what I got here was almost what I had expected. I took a single room with king-size bed. Room was nice and clean. The aircon does make a lot of noise when operating. Its almost irritating. The washroom was clean too. The tap was leaking and they didn't do anything about it. The room-boy just put a towel... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this review

Thank you for your valuable comments and the various points you have mentioned for us to improve upon, which shall be definitely looked into. As rightfully mentioned, the hotel is very centrally located and we are glad to hear that you took advantage of the Union metro next to us and enjoyed travel around Dubai at ease. Very pleased to... More 

Surrey, United Kingdom
Contributor
19 reviews 19 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This is the worst hotel I have ever stayed in. This is not a 4* hotel at all. It will struggle to achieve 2*. We informed the hotel about our early arrival, but we had no room available. After making us wait for an hour the reception guy charged 250 Dirhams and checked us into a room. I asked for... More 

Was this review helpful? Yes 4
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this review

Dear Guest, We have taken a note of your valuable comments – positive as well as negative – and there shall be improvement on all the points you had raised. Normally, the hotel has early check in charges and late check out charges and sometimes we do offer complimentary early check in depending on the availability. But yes, we do... More 

Lancaster
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for 4 nights on a bed and breakfast basis. Friendly greeting on arrival, quick efficient check-in and our luggage was promptly taken to our room. The room on the top (7th) floor was very spacious, the bed was huge and very comfy. We had a flat screen tv mounted on the wall opposite the bed which showed english... More 

Was this review helpful? Yes 1
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this review

Dear Guest, Thank you for your mail. It’s a great pleasure to know that you enjoyed the entire stay at the Landmark Grand hotel and more over very proud to hear that you were happy with our staff and services. As a group we pay a lot of attention to staff trainings and your positive comment is the proof that... More 

Mauritius
1 review
5 of 5 stars Reviewed 3 weeks ago

Hotel has good service..fast checkin..we were provided with what we asked for..rooms are clean and well maintained..kadooli sulermarket is 50m from hotel and al ghurair mall with good court is one street opposite hotel..union metro station with red n green line is 100m close.

Review collected in partnership with this hotel

Was this review helpful? Yes
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this review

Dear Guest, It ‘s a pleasure to know that you enjoyed the stay at the Landmark Grand and was very much happy with our staff and services. We are also glad to understand that you took advantage of the hotel’s convenient location with shopping, restaurants, Union metro – all just few minutes’ walk from the hotel. Best regards & looking... More 

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Additional Information about Landmark Grand Hotel

Address: Al Riqqa Road | Deira, Dubai 42222, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Landmark Grand Hotel 4*
Number of rooms: 174
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Hotel Style:
#129 Luxury Hotel in Dubai
#136 Family Hotel in Dubai

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