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Jumeirah Creekside Hotel

#67 of 502 Hotels in Dubai
Certificate of Excellence
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Road Al Garhoud Deira, Dubai, United Arab Emirates
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Jumeirah Creekside Hotel
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Jumeirah Creekside Hotel
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906 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Edinburgh, Scotland, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We arrived following a late flight. Check in was efficient although the room we requested was not available until the next day. We decided to wait to unpack and moved first thing into the room we wanted on the Club Floor. We paid extra for a Creekside view. It was worth the extra as the view of the Irish Village... More 

Was this review helpful? Yes
Jumeirah C, General Manager at Jumeirah Creekside Hotel, responded to this review

Dear Sean, Thank you for sharing your experience from your recent stay with us at the Jumeirah Creekside Hotel on Trip Advisor and for your warm acknowledgements of our hotel, culinary fare and high level of customer service provided by our team of incredible colleagues. We make every effort to maintain the high standards of timely and quality service delivery... More 

Top Contributor
70 reviews 70 reviews
50 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our second trip to the Creekside. A slightly longer stay this year and more time to enjoy the excellent facilities. Service was first class, as before. And the huge breakfast buffet in the Nomad restaurant represents terrific value - as does the 5 hour long "happy hour" during May. There are a couple of small touches worthy of... More 

Was this review helpful? Yes
Jumeirah C, General Manager at Jumeirah Creekside Hotel, responded to this review

Dear Guest, Warm greetimngs from the Jumeirah Creekside Hotel. Many thanks for the great review; I am delighted that you enjoyed your recent stay with us. It was a pleasure looking after you and we look forward to welcoming you back soon. Sincerely yours, Charles E M Clark General Manager Sincerely, Charles E M Clark General Manager Sincerely, Charles E... More 

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I often travel through Dubai for business, which means I've stayed in many hotels. But I tend to try different ones everytime, even if I do find one I like I just like changing it up a bit. This time I stayed at the jumeriah creekside hotel for 5 nights/ 6 days with my partner. On first arrival we were... More 

Was this review helpful? Yes 1
Jumeirah C, General Manager at Jumeirah Creekside Hotel, responded to this review

Dear Archie, Warm greetings from Jumeirah Creekside Hotel! Thank you for taking the time to share your feedback on your recent stay with us at the Jumeirah Creekside Hotel and for your kind acknowledgement of our exquisite facilities, culinary fare and excellent service. I am pleased to read that you enjoyed your stay with us and thank you for acknowledging... More 

Contributor
16 reviews 16 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

A travel group I am in decided to stay here for our vacation 2 weeks ago. Beautiful, beautiful place! Staff was amazing, entire facility was amazing. Great breakfast, good housekeeping,rooftop bar beautiful at night. Gorgeous views of the city. Really enjoyed our stay. Thank you!

Was this review helpful? Yes 1
Jumeirah C, General Manager at Jumeirah Creekside Hotel, responded to this review

Dear Renee, Warm greetings from Jumeirah Creekside Hotel! Many thanks for the great review, I am delighted that you and your friends have enjoyed your stay with us. It was a pleasure looking after you and we look forward to welcoming you back soon. Yours sincerely, Charles E M Clark General Manager More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My travel group and I decided to stay at this hotel for a week while on a Dubai. The hotel is very clean, rooms are spacious. I stayed on the 7th floor club lounge floor but did not have access to club benefits. The staff was very helpful and friendly. Not one person in our group complained about the staff.... More 

Was this review helpful? Yes
Jumeirah C, General Manager at Jumeirah Creekside Hotel, responded to this review

Dear Guest, First of all, thank you for staying at the Jumeirah Creekside Hotel during your recent visit to Dubai. We do know that there are a lot of hotel choices in Dubai and yet you and your friends have chosen to stay with us. Secondly, we would like to thank you for taking the time in writing a review... More 

Perth, Western Australia, Australia
Contributor
15 reviews 15 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

This was one of the hardest reviews I have ever had to do. Some parts of our stay were amazing, some parts very ordinary. In summary: Positive aspects: Room was amazing. Big bath, clean and tidy. 5 out of 5. : Breakfast and room service food amazing. Again 5 out of 5. : 90% of staff friendly and polite. 4... More 

Was this review helpful? Yes
Jumeirah C, General Manager at Jumeirah Creekside Hotel, responded to this review

Dear Claire, Thank you for sharing your feedback with regards to your recent stay with us at the Jumeirah Creekside Hotel on Trip Advisor. I am pleased to read that you have overall enjoyed your stay with us, especially our modern and comfortable rooms, culinary fare and convenient location. On the other hand, I am extremely sorry for the inconveniences... More 

Kuala Lumpur, Malaysia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My recent stay at Jumeirah Creekside for 3 nights on a stopover enroute to Chicago. I truly met a great bunch of staff from Priya the receptionist whom checked me in, upgraded me and the various staff members of the hotel, the shuttle driver whom drove us to Dubai famous stops whom I'm very sorry I forgotten the name and... More 

Was this review helpful? Yes 2
Jumeirah C, General Manager at Jumeirah Creekside Hotel, responded to this review

Dear Guest, Thank you very much for the overwhelming feedback and for sharing your experience on Trip Advisor. Your kind acknowledgement of the service of our colleagues is very much appreciated. It is with great pleasure that I am able to recognize my team for their efforts to ensure our guests have an enjoyable and comfortable stay. We certainly strive... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from Dubai & stayed at Jumeriah Creekside Hotel for a week. The hotel is ultra modern, Clean & is stunning with massive bedrooms as we stayed in a Premier King Room. 24 Check in & Check out is an added bonus which you don’t find everywhere. Excellent choice of breakfast, free mini bar, amazing customer service,... More 

Was this review helpful? Yes 2
Jumeirah C, General Manager at Jumeirah Creekside Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on your recent stay with us at the Jumeirah Creekside Hotel and for your kind acknowledgement of our exquisite facilities, culinary fare and excellent service. We pride ourselves in delivering an exceptional experience for all our guests through our high standards of timely and quality of service and... More 

Dublin, Ireland
Senior Contributor
39 reviews 39 reviews
33 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights in April, it's about 7 minutes in a taxi from the airport and about a 15 minute walk to the metro. It takes about 20 minutes on the metro to get to the malls.The rooms are lovely and free soft drinks in the mini bar are a nice touch. We arrived on an early flight... More 

Was this review helpful? Yes 1
Jumeirah C, General Manager at Jumeirah Creekside Hotel, responded to this review

Dear Guest, We would like to express our gratitude to you for posting a review with regards to your recent stay at the Jumeirah Creekside Hotel. Thank you for your kind acknowledgement of our warm hospitality, culinary fare and exquisite facilities. I was delighted to read that your stay with us has been a wonderful experience. I am delighted to... More 

London
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 3 nights in May. Bit of a mixed bag really. Large room but half of it empty with just a small Ikea style sofa tucked in the corner. Access into and out of and getting was not great, I was driving myself. Staff ranged from great to a bit off hand. Only found the in-room tea/coffee on day... More 

Was this review helpful? Yes 3
Jumeirah C, General Manager at Jumeirah Creekside Hotel, responded to this review

Dear Guest, Thank you for sharing your experience from your recent stay with us at Jumeirah Creekside Hotel on Trip Advisor. Please note that your valuable feedback is important to ensure that we continually deliver the levels of service for which Jumeirah Creekside Hotel is renowned and in doing so exceed your expectations for future visits. Thank you once again... More 

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