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Grand Excelsior Hotel

4.0 of 5 Al Barsha 1,, Dubai 214343, United Arab Emirates
Best prices for: 1 room 1 guest
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Grand Excelsior Hotel
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Grand Excelsior Hotel
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179 reviews from our community

Traveler rating
    39
    67
    35
    19
    19
See reviews for
27
54
14
49
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 2 days ago NEW

By far one of the worst hotel experiences I have had. Lets start at the airport, I asked the hotel to pick me up from the airport, they said it would cost 100 Dhirams I agreed but then said I had to pre pay for this and send my credit card info by Email!I declined to do so and agreed... More 

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London
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

After reading so many negative reviews I was quite nervous about staying here... I couldn't be more wrong! We arrived three hours prior to the check-in time, however were given a room straight away. We were also upgraded free of charge to a Deluxe Room which was wonderful! The staff were very helpful and the hotel was very well presented.... More 

Was this review helpful? Yes 1
Sydney, Australia
2 reviews
1 of 5 stars Reviewed 1 week ago

This hotel would have to be the noisiest hotel ever. The occupants of the adjoining rooms sound like they're in your room. There have a disco in the lobby, but you do not expect to hear the music in your room until 4am . Then to add more noise there is construction work in the neighbourhood. But again the noise... More 

Was this review helpful? Yes 2
Sindal, Denmark
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

It is a great hotel, with very big hotel rooms - bigger than expected. Great service, welcome (alcoholfree) drink at check in. Nice breakfast buffet for a resonable price. Hotel has 3 different bars/clubs where you can get alcohol. Plus a small bar on the top floor next to the swimming pool. Good location. around 25 drh for a taxi... More 

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here for 5 nights - 5th to 9th January The hotel is situated next to a 24 hour building site. Until the build is complete there will be no respite from the noise. If you don't take ear plugs then you won't get any sleep. The reception area is beautiful and the staff are so friendly and helpful. The... More 

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Dubai, United Arab Emirates
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The only good thing about this hotel was its staffs behavior. And I can say they try to fill the gaps in their services. What the hotel I started staying at, was a little bit different than the hotel I checked out from! (Just a little bit of difference let's say) 1- No bins in the room an bathroom!!! Solution:... More 

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London, United Kingdom
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visited over the New year period and found that this was the cheapest property I could find over this time. Normally I have found that that price of the property reflects the state of the property but this wasn’t the case with the Grand Excelsior. The hotel was clean, tidy and centrally located (5 minutes walk to the Mall... More 

Was this review helpful? Yes 1
Contributor
17 reviews 17 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room was great, the wifi was quite fast, the amenities provided are also very good. The staff is effective and courteous, but not the greatest in terms of service. The positive is the location: walking distance to the Mall of Emirates. All the other aspects, including breakfast are very satisfactory but nothing to write home about. I don't know... More 

Was this review helpful? Yes 2
Abu Dhabi, United Arab Emirates
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Booked a superior room and would have to say that we were pleased as the room was neat spacious with free wifi! Best thing about the hotel is it is just 5minutes away from MOE. Though we could hear the noise from the ongoing construction, we could not blame it to the hotel..

Was this review helpful? Yes 2
New Delhi, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Stayed in Ambassador Suite in June 2014. Felt like a Queen.Its grand. Stay here for a royal experience. The hotel staff is very cooperative, they have good restaurants in the hotel and the location is happening. Worth a stay..:)

Was this review helpful? Yes 1
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Additional Information about Grand Excelsior Hotel

Address: Al Barsha 1,, Dubai 214343, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Excelsior Hotel 4*
Number of rooms: 230
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Hotel Style:
#174 Luxury Hotel in Dubai

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