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Grand Excelsior Hotel

Al Barsha 1,, Dubai 214343, United Arab Emirates
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228 Reviews from our TripAdvisor Community

Traveler rating
    47
    97
    41
    22
    21
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33
72
21
56
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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  • All months
    (228)
  • Mar-May only
    (73)
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Auckland, New Zealand
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This place is fantastic. A great location to the Mall of Emirates although it was so hot at 40 degrees we ended up taxing to and from since the taxis were so reasonable. On arrival at 6am the staff were so friendly and helpful. Even though check in was 2am they managed to get us into a room at 10am.... More 

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Cairo, Egypt
Level Contributor
13 reviews
1 of 5 stars Reviewed 1 week ago

i've been there in May and it was the worst thing in my trip. I was with my husband and baby. First, the room keys were not working, we had to pass by the reception everyday to take a working key. Second, the reception called us in the middle of the night to settle a payment because it was made... More 

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Travelers are raving about these Dubai hotels

2 reviews
1 of 5 stars Reviewed 2 weeks ago

The hotel is well placed for decent transport links to and from the airport by metro or taxi. It's a 5 min walk from the Mall of the Emirates and about 10-15min walk to the nearest metro station. Which has good links to the rest of Dubai. Staff at the hotel are generally pleasant but the truth is that the... More 

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New Delhi, India
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice hotel to stay in...!! Co-operative staff...very well maintained...!! Neat and tidy .. I got a very good deal.!! Very close to the city.. I would suggest if somebody is looking to stay in the hotel, then they can consider this hotel.

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Abu Dhabi, United Arab Emirates
1 review
3 of 5 stars Reviewed 2 weeks ago

First of all. The hotel was really accessible to reached. And it's a good point, Me and my friends went to their bar, its 24/7 we got surprised for the place, it's really amazing place to hang on. all staff are very friendly and they are taking care of their guest perfectly. the drinks are really good. the service was... More 

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Toronto, Canada
Level Contributor
122 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 6 nights and were quite pleased with the hotel. It's in a great location, only 10 minutes walking to the mall of the emirates/metro, has a pool and fitness centre as well as a great restaurant and friendly/helpful staff! Whenever we needed help the staff were always pleased to help us. The wifi here was great,... More 

Was this review helpful? Yes 1
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The good: Spacious rooms, above average cleanliness, decent location near the mall and metro. The cost was low and for the price you feel you received a decent deal. Hotel had free wifi which was a plus. The bad: Very noisy hotel as it houses a night club which serves alcohol and is noisy every day of the week until... More 

Was this review helpful? Yes 1
Geneva, Switzerland
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Clean and tidy, beds are ok. The hotel is not unbearably noisy despite of the Kuwait Road just outside. The breakfast and dinner options are not bad. The nightclub makes horrible noise at least for the rooms higher up in the building. Room service clearly has some delivery problems.

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Atlanta, Georgia
Level Contributor
72 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice and clean hotel. The rooms very big and spacious, and the internet was fast. About 20 mins walk from Mall of Emirates and great rooftop bar/club. Staff very enthusiastic and helpful with all requests.

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chennai
Level Contributor
53 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed May 25, 2015

Reached hotel by 1.00pm and room was allotted by 1.45pm, but no complaints as the room was excellent suit room. Room is very spacious with all modern amenities. Hotel has a very good restaurant which serves very good Indian food. This is my second visit to this hotel and I enjoyed the stay

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