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Grand Excelsior Hotel

4.0 of 5 Al Barsha 1,, Dubai 214343, United Arab Emirates
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Grand Excelsior Hotel
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Grand Excelsior Hotel
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150 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Manama, Bahrain
Top Contributor
53 reviews 53 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed today NEW

My wife and I stayed here for a long weekend while visiting friends in Dubai. The deal was exceptionally good (from Booking.com) but the reviews weren't great and most of what we'd heard turned out to be correct. The room was fine. Big, clean, well-maintained and the bed comfortable. The bathroom was clean and tidy as well, but the shower... More

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Ashford, United Kingdom
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here whilst visiting the Gitex exhibition in October. I normally use IHG or other branded hotels, but stayed here due to proximity to the metro and the mall. Rooms were overall OK, but that is all. Bathrooms weren't what I would call clean, with fixtures looking rather tired and mouldy in places!! Firstly, be warned that down one... More

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Los Angeles, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is clean, modern, well maintained and managed hotel with an outstanding staff! The international staff is helpful, knowledgeable and well trained. The restaurants have good varieties of entrees, well prepared and served. There is construction in the area (not at the hotel) and reflects the fast growing, dynamic city of Dubai. The prices are reasonable by Dubai standards.... More

Was this review helpful? Yes 1
GEHDXB, General Manager at Grand Excelsior Hotel, responded to this review

Dear Ms. Erinlaw, Greetings from Grand Excelsior Hotel Al Barsha! We truly appreciate your kind comments regarding your recent stay at Grand Excelsior Hotel Al Barsha. Informative feedback such as yours inspires us to consistently provide our guests with the superior level of service they have come to expect from the Grand Excelsior brand. Your generous praise to our accommodation,... More

Islamabad Capital Territory, Pakistan
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

As Dubai is the most visited place across the globe with excellent beauty created by man with latest techniques and worth seeing constructions.The visitors coming from different parts of world will find hundreds of hotels in Dubai and in my opinion The Grand Excelsior Hotel is most suitable for majority of world population for its location, rooms quality and food... More

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GEHDXB, General Manager at Grand Excelsior Hotel, responded to this review

Dear Guest, Greetings from Grand Excelsior Al-Barsha! Thank you for the valuable time you've spent in sharing your comments through Trip Advisor. Your generous praise to our accommodation, facilities and location are very gratefully received and they are really helpful to all Trip Advisor readers. Thank you for sharing your thoughts! We looking forward to welcoming you back in our... More

Kochi (Cochin), India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 12, 2014

The Grand Excelsior Hotel (Dhow Palace Dubai) is one of the affordable hotel suitable for common man. Rooms are neat and clean.The free morning breakfast is tasty. The services offered at the hotel, which includes the free dropping by bus is good. All news papers are made available.

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GEHDXB, General Manager at Grand Excelsior Hotel, responded to this review

Dear Guest, Greetings from Grand Excelsior Hotel Al Barsha! Thank you for giving us your positive feedback for one of our sister properties which is now Grand Excelsior Hotel Bur Dubai .(Formerly Dhow Palace) We are happy to hear that you enjoyed your stay. Looking forward to welcoming you back upon your return to Dubai. On behalf of General Manager... More

Saham
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 10, 2014

I was there for work assigment , the hotel looks like a ship . the rate was around 300 AED the room was very spacious . Clean . good smell. Free internet The hotel has GYM and health club in the roof.

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GEHDXB, General Manager at Grand Excelsior Hotel, responded to this review

Dear Mr. Ahmed, Greetings from Grand Excelsior Hotel Al Barsha! Thank you for reviewing us, we appreciate the time taken to share your feedback. We are happy to hear that you enjoyed your stay. Looking forward to welcoming you back upon your return to Dubai. On behalf of General Manager Mary grace Delgado More

Chennai (Madras), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 3, 2014

Since four days I have been staying in this place.It feels like home away from home. Good rooms,Variety to choose for Break fast and lunch. Entertainment,Choice of Restaurants .Ideal location for business and leisure travel.

Was this review helpful? Yes 1
GEHDXB, General Manager at Grand Excelsior Hotel, responded to this review

Dear Guest, Greetings from Grand Excelsior Hotel Al Barsha! We are delighted and thank you for your positive feedback you have shared with us and for choosing Grand Excelsior Hotel for your accommodation needs during your stay in Dubai. Your comments have been shared with our staff as these inspire us to continue giving the best service to our guests.... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 2, 2014

Welcome was excellant all the staff were very friendly & very helpful Room was almost a suite Bathroom was as big as a ballroom Just patiently waiting for us to be able to return for another enjoyable stay

Was this review helpful? Yes 3
GEHDXB, General Manager at Grand Excelsior Hotel, responded to this review

Dear Guest, Greetings from Grand Excelsior Hotel Al Barsha! We thank you for taking the time to convey your appreciation and commendation through Trip Advisor. The feedback provided by you has indeed received our comprehensive attention. Once again, we would like to thank you for your time and initiative taken. We at Grand Excelsior Hotel truly believe that your continuous... More

London, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 26, 2014

Thanks to Virgin Atlantic. I booked two nights at this hotel on their recommendation. I arrived on a virgin flight at 8 am, but they staff were very accommodating. Not only did I get early entry to the hotel, I was upgraded. The room was brilliant.. Massive by comparison to a London hotel. I was visiting in Ramadan, so the... More

Was this review helpful? Yes 4
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 23, 2014

I had a terrible experience at this hotel in may of 2014. The front desk staff was very ignorant and rude upon our arrival. The room was unclean, dust all over the furniture, empty fridge, broken drawer and cabinet doors. overall, the atmosphere and staff of the hotel was so poor that we had to change hotels the second day... More

Was this review helpful? Yes 2
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Additional Information about Grand Excelsior Hotel

Address: Al Barsha 1,, Dubai 214343, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Excelsior Hotel 4*
Number of rooms: 230
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