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Grand Excelsior Hotel

Al Barsha 1,, Dubai 214343, United Arab Emirates
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237 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (237)
  • Mar-May only
    (73)
  • Jun-Aug only
    (46)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (65)
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Cairo, Egypt
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Its location just few minutes walk beside Emirates Mall is very convenience; the hotel meeting facilities is suitable for board meetings and workshops; the staff is so helpful and supportive all the time. executive rooms are suitable for lower budget travel.

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed 1 week ago

There are two bars in this hotel. One is a big, rock and roll, Jack Daniels sponsored hall and the other is a bar that is another confused place with no purpose and no idea what they stand for. In an old fashioned room that could be a salon in Berlin - On the one hand there are big screen... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Worst hotel i've been in dubai, first of all they ask me to pay for the 25 nights the first day i arrived, prices of the room service was wrong in my room(apparently i get an old menu) so they cherge me more that it was write on the menu, mayonaise i receive in my room was already open, carton... More 

Was this review helpful? Yes 2
New Delhi, India
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean and Comfortable rooms with very spacious bathrooms. Prompt Service, Free WiFi, Very near (Walking Distance) to Mall of Emirates and the Metro Station. Has a club also which is one of the few places that serve Alcohol. In short, We were very comfortable with the place. The pool was the basic disappointment though!

Was this review helpful? Yes 4
Delhi
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

a very central hotel walking distance to the metro station as also the Mall , many small eateries and a Lu Lu Hypermarket near by all very close.. pleasant friendly courteous staff. helpful and friendly ...

Was this review helpful? Yes 1
dubai
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I made the mistake of booking this hotel, the rooms are extremely basic and I was placed next to what can only be described as a construction site - they were building another tower immediately next to our room. The first thing I noticed was how slow the water ran away in the bathroom sink and shower, when reported simply... More 

Was this review helpful? Yes 1
Tehran
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Kind staff.Clean rooms.Totally it is comfort.Location is about 10 minutes to walk to reach the metro.It seems welcome from all countries,from every nation but indian is more.Me and my sister experienced good time there.

Was this review helpful? Yes 1
Auckland, New Zealand
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 20, 2015

This place is fantastic. A great location to the Mall of Emirates although it was so hot at 40 degrees we ended up taxing to and from since the taxis were so reasonable. On arrival at 6am the staff were so friendly and helpful. Even though check in was 2am they managed to get us into a room at 10am.... More 

Was this review helpful? Yes 1
Cairo, Egypt
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 18, 2015

i've been there in May and it was the worst thing in my trip. I was with my husband and baby. First, the room keys were not working, we had to pass by the reception everyday to take a working key. Second, the reception called us in the middle of the night to settle a payment because it was made... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 15, 2015

The hotel is well placed for decent transport links to and from the airport by metro or taxi. It's a 5 min walk from the Mall of the Emirates and about 10-15min walk to the nearest metro station. Which has good links to the rest of Dubai. Staff at the hotel are generally pleasant but the truth is that the... More 

Was this review helpful? Yes 2
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