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Grand Excelsior Hotel

4.0 of 5 Al Barsha 1,, Dubai 214343, United Arab Emirates
Best prices for: 1 room 1 guest
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Grand Excelsior Hotel
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Grand Excelsior Hotel
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190 reviews from our community

Traveler rating
    40
    76
    35
    20
    19
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28
59
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50
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Aberdeen, United Kingdom
Contributor
19 reviews 19 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We were upgraded on arrival and appreciated the complimentary basket of fruit. It was a good room, lots of space, comfy bed, good wifi connection. The staff were very helpful, the breakfast (£13 ) had lots of variety but seemed a bit tired by 9.30 . But.....there was no electric socket near the bed ( required for a medical condition)... More 

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Top Contributor
77 reviews 77 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed 1 week ago

I had a bad start in this hotel. The reception was a mess, three people passed in front of me while I was waiting an I had to complain to get my check In on. The receptionist was unpleasant. My room in the sixth floor was located near the elevator, so I decided to use ear plugs. The room was... More 

Was this review helpful? Yes 3
Contributor
12 reviews 12 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay..the suite we had was clean and spacious...the breakfast was very good and great location...only 5 minute walk from the Mall of the Emirates and the Metro...and we found the staff to be very helpful and friendly...the rooftop swimming pool was a nice bonus...would definitely stay again

Was this review helpful? Yes 1
Bengaluru (Bangalore), India
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After a horrible experience and since Towers Rotana was full, I tried this hotel. From the booking stage to end, was an EXCELLENT experience. Nabir, who booked me in and ordered the welcome drink as I was being checked in, set the tone for the excellent experience. He was pleasant and extremely customer focused. Room was very large, clean and... More 

Was this review helpful? Yes 4
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here with friends and we all absolutely loved the place. We stayed for one night and we find the staff to be helpful and the location to be great, just around the corner from the Mall of Emirates. The décor was stunning and it truly was the five star experience that we were expecting. Would gladly recommend this... More 

Was this review helpful? Yes 3
Dublin, Ireland
Top Contributor
59 reviews 59 reviews
43 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here last July for 4 nights and found it to be great value for Dubai. The room we had was quite spacious with a big bathroom that had a bath tub. The bed was very comfortable and the room was really clean. We had a problem with the wifi when we first arrived but reported it to the... More 

Was this review helpful? Yes 4
San Francisco, California
Top Contributor
50 reviews 50 reviews
25 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I got this hotel for the right price and a great location next to Mall of Emirates and free wifi as well. The hotel is like ~10 mins walking distance to the mall entrance. The hotel itself was a no nonsense affair i.e. the stay went off smooth without any issues but at the same time it's not the place... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 23, 2015

By far one of the worst hotel experiences I have had. Lets start at the airport, I asked the hotel to pick me up from the airport, they said it would cost 100 Dhirams I agreed but then said I had to pre pay for this and send my credit card info by Email!I declined to do so and agreed... More 

Was this review helpful? Yes 4
London
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 17, 2015

After reading so many negative reviews I was quite nervous about staying here... I couldn't be more wrong! We arrived three hours prior to the check-in time, however were given a room straight away. We were also upgraded free of charge to a Deluxe Room which was wonderful! The staff were very helpful and the hotel was very well presented.... More 

Was this review helpful? Yes 1
Sydney, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 17, 2015

This hotel would have to be the noisiest hotel ever. The occupants of the adjoining rooms sound like they're in your room. There have a disco in the lobby, but you do not expect to hear the music in your room until 4am . Then to add more noise there is construction work in the neighbourhood. But again the noise... More 

Was this review helpful? Yes 3
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Additional Information about Grand Excelsior Hotel

Address: Al Barsha 1,, Dubai 214343, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Excelsior Hotel 4*
Number of rooms: 230
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Hotel Style:
#176 Luxury Hotel in Dubai

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