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All 475 Dubai hotels

Grand Excelsior Hotel

4.0 of 5 Hotel   |   Al Barsha Dubai, Dubai, United Arab Emirates
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56%
Ranked #220 of 475 hotels in Dubai
A recent review
3 of 5 stars Reviewed June 4, 2014
MeMack Ahmadi, Kuwait
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  • Reviews (137)
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137 people have reviewed this hotel

Traveler rating
    28
    50
    31
    13
    15
See reviews for
22
41
10
33
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I had a terrible experience at this hotel in may of 2014. The front desk staff was very ignorant and rude upon our arrival. The room was unclean, dust all over the furniture, empty fridge, broken drawer and cabinet doors. overall, the atmosphere and staff of the hotel was so poor that we had to change hotels the second day... More

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Ahmadi, Kuwait
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 4, 2014

We spent a long weekend in Dubai and stayed at the Grand Excelsior in Barsha. There appeared to be some confusion when we arrived and the room allocated certainly did not match the room described at time of booking. However, after a bit of discussion the staff were able to find a room that met our requirements. The hotel was... More

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London, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 1, 2014

This hotel is in a very good location - Al barsha. About a 5-10 minute cab drive away from Jumeirah and 10-15 to Dubai Mall. It is literally round the corner from There Emirates Mall - so could either walk or just jump in a taxi for basically nothing! Staff were very welcoming and hospitable on arrival and were the... More

Was this review helpful? Yes 1
Mumbai (Bombay), India
Contributor
18 reviews 18 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 24, 2014

Location of property is excellent, all night club are near the hotel. Hotel is old property and not renovated. Food quality is good, provide good variety of veg food. Room size is big and has excellent space. very good for family stay

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Randburg
Top Contributor
51 reviews 51 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 21, 2014

This hotel is stunning. Its close to Mall of Emirates. You can get to it via train to Mall of Emirates and short 5 minute walk to the hotel or if tired use the taxis from the Mall. It looks like ship inside, rooms are large and comfortable. Hotel is clean. This shower confused me but once I got used... More

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Cape Town
Contributor
15 reviews 15 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 19, 2014

This is a high quality hotel located close to the Barsha business district. Very high quality hotel with all the necessary amenities. Walking distance to Mall of the Emirates. I stayed in one of the suites which was very spacious and tastefully furnished. Large bedroom and separate lounge dining area with large desk for working. Good wifi speeds. Highly recommend... More

Was this review helpful? Yes 1
Pollachi, Tamil Nadu, India
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 13, 2014

A nice hotel and is situated at Bur Dubai which is an ideal location. The rooms and the service are excellent and the restaurants there are excellent.The hotel staff are very cordial and friendly.It's a worth staying hotel

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 12, 2014

Good hotel but hospitality could be improved. the electronic guide was a very good idea but the information could have been lmproved.the restaurants were very good.the breakfast was very good.the store they had put up was good.the health club and swimming pool was good

Was this review helpful? Yes 1
Oslo, Norway
Top Contributor
70 reviews 70 reviews
57 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed May 11, 2014

I was at this hotel with colleagues for several days for a training. The facilities, rooms and service were good. The conference room with interpreter boot and simultaneous translation head sets also worked more or less flawlessly. The room was clean and spacious, the bed comfortable, and the bathroom was spotless with bathtub (I had an average room, not a... More

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Sohar, Oman
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 11, 2014

This hotel is set in an area with an abundance of similarly priced hotels and the service by comparison (I have stayed at several others nearby) was awful. On arrival they told us they didn't have the room we had booked available, after some discussion and us insisting on speaking to the duty manager we were told it was not... More

Was this review helpful? Yes 2
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Additional Information about Grand Excelsior Hotel

Address: Al Barsha Dubai, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Excelsior Hotel 4*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool
Hotel Style
#34 Best Value Hotel in Dubai #164 Luxury Hotel in Dubai
Hotel Class
Number of rooms
230

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