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Grand Excelsior Hotel

23 Road, 73 | Al Barsha 1, Dubai 214343, United Arab Emirates
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1 room 1 adult
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312 Reviews from our TripAdvisor Community

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Gaborone
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Good location, Centrally located, Well maintained, Clean rooms, Staff cooperative. Easy reachable public transport and very close supermarkets and other major markets and eating joints. We enjoyed our stay and free Wifi was given in the rooms.

Helpful?
Thank NigamGaborone
New York City, New York
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at this hotel for a two day business meeting. The staff are exceptionally friendly and competent throughout the hotel. The room was quite large, comfortable bed and a nice desk for working in the evenings. The breakfast and food are good with a wide variety. My huge complaint is the slow internet. Yes, free wi fi throughout the hotel,... More 

Helpful?
Thank Richard B
GEHDXB, Guest Relations Manager at Grand Excelsior Hotel, responded to this review

Dear Mr. Richard Warm Greetings from Grand Excelsior Hotel Al Barsha, At the onset we would like to thank you for taking valuable time off to post your feedback with regard to your stay with us. With reference to the issues of the Wi-Fi, I would like to inform you that the management has been taken a serious steps for... More 

New Delhi, India
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very well maintained , Great staff , 3 Bars , Bar Oak & Castle looks like i am in Europe , Great Arabian club , Awesome restaurants . Good Swimming pool , But the Spa Lavanya is not up to the standards of the Hotel ..

Helpful?
Thank Masonivibes
GEHDXB, Public Relations Manager at Grand Excelsior Hotel, responded to this review

Dear Mr. Masonivibes Warm Greetings from Grand Excelsior Hotel Al Barsha, At the onset we would like to thank you for taking valuable time off to post your feedback with regard to your stay with us. We have noted all your positive comments and feedback and are elated to know that we have lived up to your expectations. This is... More 

Bristol, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel between 11th and 16th January 2016 on a bed and breakfast basis. The hotel is situated about a ten minute walk from the Mall of the Emirates. Any of the other of Dubai's attractions are a taxi ride away. We did not see this as a problem when we booked as the hotels website offers... More 

Helpful?
1 Thank SteveRF
GEHDXB, Guest Relations Manager at Grand Excelsior Hotel, responded to this review

Dear Mr. SteveRF Warm Greetings from Grand Excelsior Hotel Al Barsha, At the onset we would like to thank you for taking valuable time off to post your feedback with regard to your stay with us. With reference to the issues of the Wi-Fi and the shuttle bus service , I would like to inform you that the management has... More 

Nagpur, India
Level Contributor
235 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for four nights in a group tour by kesari.This is large hotel with green glass exterior and beautifuly designed interior.It has golden colour,a very good lift with high speed and quicker without wait.Lobby is spaceous and with seating facility,even you can seat on floor ground in Indian style and relax.Brekfast room is spaceous but menu was not... More 

Helpful?
Thank sbgholse
GEHDXB, Guest Relations Manager at Grand Excelsior Hotel, responded to this review

Dear Mr. sbgholse Warm Greetings from Grand Excelsior Hotel Al Barsha, At the onset we would like to thank you for taking valuable time off to post your feedback with regard to your stay with us. We have noted all your positive comments and feedback and are elated to know that we have lived up to your expectations. This is... More 

Hyderabad, India
Level Contributor
66 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The overall experience was a good one here, the rooms are clean and spacious with WIFI and all other basic amenities. The breakfast though was below standards of a 4 star hotel, they have tried to put in certain Indian dishes and they were very bad in terms of taste and selection. The location is also a plus point as... More 

Helpful?
1 Thank Abhinav gupta S
GEHDXB, Guest Relations Manager at Grand Excelsior Hotel, responded to this review

Dear Mr. gupta S Warm Greetings from Grand Excelsior Hotel Al Barsha, At the onset we would like to thank you for taking valuable time off to post your feedback with regard to your stay with us. We have noted all your positive comments and feedback and are elated to know that we have lived up to your expectations. This... More 

Buffalo, New York
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First, let me begin by saying that I did not take advantage of all aspects of the hotel. Also, I will say that everyone at the Front Desk was nice. I will add that my room was quite spacious and decorated nicely, as was the hotel's interior. The hotel is close to the Mall of the Emirates (not more than... More 

Helpful?
Thank EphraimWilliams
GEHDXB, Guest Relations Manager at Grand Excelsior Hotel, responded to this review

Dear EphraimWilliams Warm Greetings from Grand Excelsior Hotel Al Barsha, Kindly accept our sincere apologies for the inconvenience you may have experienced in respect to your stay with us. Unfortunately we didn’t meet your expectation. Upon thorough review of the situation we have taken steps to improve our service. We would like to take this opportunity to thank you for... More 

Travelers are raving about these Dubai hotels

Mumbai
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Its a very nice property, with spacious and well furnished rooms, wi-fi connection with good speed and good facilities. Its closeness to the mall of the emirates adds to the value. Overall a great experience. Tip: Pls. don't include Indian dal-rice in breakfast spread as we generally have this combination during meals

Helpful?
Thank 230rahul
GEHDXB, Guest Relations Manager at Grand Excelsior Hotel, responded to this review

Dear 230rahul Warm Greetings from Grand Excelsior Hotel Al Barsha, At the onset we would like to thank you for taking valuable time off to post your feedback with regard to your stay with us. We have noted all your positive comments and feedback and are elated to know that we have lived up to your expectations. This is a... More 

Darwin, Australia
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Our family stayed for a few days while on route to Europe.The staff were helpful and very respectful. Hotel rooms was lovely. Hotel was walking distance to the shopping centre. Would stay there again if I was in duabi

Helpful?
Thank Willow V
GEHDXB, Guest Relations Manager at Grand Excelsior Hotel, responded to this review

Dear Willow V Warm Greetings from Grand Excelsior Hotel Al Barsha, At the onset we would like to thank you for taking valuable time off to post your feedback with regard to your stay with us. We have noted all your positive comments and feedback and are elated to know that we have lived up to your expectations. This is... More 

Dubai, United Arab Emirates
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

The hotel was nice and clean, but the internet connection is very bad and slow... Television channels are very poor and signal quality is not good for some channels..... Very close to mall of the emirates... easy access to sheikh zayid rood.. Staff are very neat and helpful...

Helpful?
Thank yasser389
GEHDXB, Guest Relations Manager at Grand Excelsior Hotel, responded to this review

Dear yasser389 Warm Greetings from Grand Excelsior Hotel Al Barsha, Kindly accept our sincere apologies for the inconvenience you may have experienced in respect to your stay with us. Unfortunately we didn’t meet your expectation regarding the internet service. Upon thorough review of the situation we have taken steps to improve our internet service. We would like to take this... More 

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