We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Excelsior Hotel

Al Barsha 1,, Dubai 214343, United Arab Emirates
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Grand Excelsior Hotel
Professional photos View all
Browse nearby
Grand Excelsior Hotel
Write a Review

209 reviews from our community

Traveler rating
    46
    87
    36
    21
    19
See reviews for
31
65
19
51
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (209)
  • Mar-May only
    (64)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (65)
All months
London, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

I visited Dubai for 7 nights and I've stayed in this Hotel. It was perfect place for me, close to Mall of Emirates shopping center and station! The staff was very friendly and helpful, especially Anara! The one thing was when I had check in with Gentlemen he did not describe me the facilities in the Hotel and I was... More 

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice stay at this hotel about 15 minutes walk from the metro station. Metro very cheap under £5 for a day ticket. Very nice rooms nothing in the mini bar though. Nice pool area on the roof top. Alcoholic drinks expensive about £8 a pint of beer but that's Dubai prices. Staff helpful let us stay and use the... More 

Was this review helpful? Yes 1
Zurich, Switzerland
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Great place for staying if you have a short trip to Dubai. Overall, the service was good, especially room service for breakfast was outstanding with reasonable prices. The only thing they need to improve is about the Concierge service that was a little bit difficult to guide the guests to go with.

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My Brother in Law arranged for the stay at the Grand Excelsior formerly named Dow Palace. We stayed for 8 days in Grand excelsior. The rooms were cosy n nice. Room service was also good. There was an indian restaurant inside apart from a sports bar and two other themed restaurants. Overall we were happy with the hotel as another... More 

Was this review helpful? Yes 2
Dubai, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel room which was a deluxe king was not clean by any standards, toilet was not cleaned and I had to clean it myself, called up the cleaning staff and one was insistent that you could ot remove a stain until I showed him you could, no detergents in use or certainly no visibility of them. Found stuff under the... More 

Was this review helpful? Yes 3
Geneva, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

It was a nice hotel (inside) but surrounding with all construction (outside). The location was not convenience as you think, walked to the metro station around 7 - 10 mins. Don't suggest to go or leave the hotel by walk to the metro station with your luggage (take a taxi better). We had a nice room on the top floor... More 

Was this review helpful? Yes 2
Dubai, United Arab Emirates
Reviewer
5 reviews 5 reviews
3 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Check-in was so simple and stress free. The customer representatives were very friendly and helpful. The room was very accommodating, and the shower/tub was nice and clean. My friend was allowed to visit me with no problem. And there are ample restaurants in the area that you can walk to.

Was this review helpful? Yes 1
Netherlands
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 19, 2015

Just arrived at home after a one week stay at Abu Dhabi and Dubai ,I"m just wondering how could the local goverment allow those new buildings at the back of the Grand Excelsior Hotel. This hotel which look like a cruise ship is total blocked at the back by new construction buildings. I got the hotel by priceline and after... More 

Was this review helpful? Yes
Gurgaon, India
Contributor
20 reviews 20 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 18, 2015

Stayed here with friends ..its a good hotel having all amenities under good rates.. The only drawback that we see is its location as except Mall of Emirates everything was quite far from this location but thanks to Metro through which you can travel to anywhere.. One metro station was very near to this hotel from where you can take... More 

Was this review helpful? Yes
Hartlepool, United Kingdom
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 15, 2015

This was our second stay in this hotel and we are happy with what it has to offer in terms of location and price. We only ever use the hotel as a base and all we do is return to sleep and shower. The rooms are clean and modern with very big, comfortable beds. If you want a central location... More 

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question

106 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (87)
Viewed
Bathroom (9)
Viewed
Room/suite (14)
Viewed
Hotel & grounds (32)
Viewed
Dining (4)
Viewed
Pool/beach area (3)
Viewed
View from room (3)
Viewed
Business center/function rooms (3)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (6)
Viewed
Business center/function rooms (3)
Viewed
Dining (2)
Viewed
Pool/beach area (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question