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Jumeirah Zabeel Saray

Travelers' Choice award winner
5.0 of 5
Hotel website
The Palm Jumeirah, Crescent Road West, Dubai, United Arab Emirates
Jumeirah Zabeel Saray
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Ranked #16 of 502 Hotels in Dubai
A recent review
5 of 5 stars reviewed yesterday
JChoudhury Bristol, United Kingdom
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2,676 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Excellent service, fantastic spa facilities and all in all simply superb. Would have no hesitations to recommend this hotel. We travelled with our 12 week old baby and had no problems whatsoever. They allowed us to check in early as they had availability. They provided a cot and steriliser at no additional costs. Tried most of the restaurants and my... More 

Was this review helpful? Yes 1
nagpur
Top Contributor
98 reviews 98 reviews
61 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Located on Palm Jumeirah with acres of lush greenery, a private beach, stunning Ottoman architecture, various activities like beach ball, water scooters, infinity pool, kids club, impeccable service, divine rooms and a plethora of dining options, you need more reasons to stay at such a resort ? Its luxury redefined, and we Indians proud ourselves with good hospitality, need to... More 

Was this review helpful? Yes 1
Brentwood, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is truly one of the most fabulous places to stay in Dubai! From the minute you arrive to the second you leave. The staff here are second to none, nothing is too much trouble. The hotel is stunning and our room was incredible, spacious, beautifully set out and an amazing bathroom. The food was superb in the main dining... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
Top Contributor
68 reviews 68 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our second trip to JZS and it did not disappoint. Unfortunately this time our room wasn't ready on arrival, not a problem as this is only to be expected arriving from an overnight flight. We were given some drinks and snacks and offered the opportunity use the spa to change if we wanted to use the beach or... More 

Was this review helpful? Yes 2
Barnsley, United Kingdom
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have stayed here several times and keep coming back as it only gets better . Never disappoints . From the moment you step into the hotel it is amazing the ambiance and the decor so tasteful just beautiful so relaxing . Lots of restaurants to choose from and all exceptional . We have an imperial suite which is amazing... More 

Was this review helpful? Yes 3
Sydney
Top Contributor
58 reviews 58 reviews
25 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel overall is a very beautiful place with great facilities and excellent customer service. I do believe here you really get what you pay for and it is 5 star. Even though i booked through a 3rd party hotel website, i got an email direct from the hotel 2-3 days prior to arrival welcoming me and asking offering assistance... More 

Was this review helpful? Yes 2
London, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed with my husband and two children (aged 7 & 3) over Easter. Everything about this hotel is absolutely superb. We were on the half board option which meant we were given vouchers on arrival which were completely flexible and could be used for either lunch or dinner, in any of the restaurants or in the restaurants of all... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Would like to start by saying how amazing this hotel is alone, the appearance and how grand it is just amazes you as soon as you arrive. The lobby area and the entrance is just stunning and then you know you get what you pay for! All the staff are so friendly and couldn't do more for you if they... More 

Was this review helpful? Yes 2
Bedford, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Jumeirah_____Zabeel_______Saray Unbelievable__Aromatic_____Awesome Magical______Breath-taking__Resplendent Exotic_______Extravagant___Astounding Incredible____Elegant_______Yummylicious Ravishing____Luxurious Amazing Heavenly This hotel is beautiful, spacious and palatial, from the moment you arrive you know your stay there is going to be very special. At the entrance you are met by very smart and welcoming staff. Walking past tranquil water features on a beautifully decorated and highly polished tiled floor you are escorted... More 

Was this review helpful? Yes 4
Glasgow, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I have just arrived home after staying for 7 nights. Let me start by saying that there were numerous positives in our stay. The majority of staff were excellent, very helpful and brilliant with our kids. Unfortunately however there were just to many issues that I would not expect from a 5* hotel. For this reason I will not be... More 

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