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All 497 Dubai hotels

Jumeirah Zabeel Saray

5.0 of 5 Hotel   |   The Palm Jumeirah, Crescent Road West, Dubai, United Arab Emirates
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Jumeirah Zabeel Saray
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Ranked #15 of 497 Hotels in Dubai
A recent review
4 of 5 stars reviewed yesterday
Michelle D
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2,453 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Visited from Tuesday 24th until Sunday 1st March 2015. The Hotel is beautiful, big, bright, the exterior and interior are eye catching . The hotel has many on site restaurants , all serving different cuisines, so the options are inviting on a rotational basis. The hotel is situated on the beach, it has its own private beach and attendants/ waiters... More 

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Leigh on Sea
2 reviews
4 of 5 stars Reviewed yesterday NEW

My overall stay was good, just felt the need to mention the Brunch. My husband & I went to the Friday brunch with a guest & we paid for the champagne brunch. Having been to several brunches at various hotels in Dubai, I was very disappointed in the service we received. Firstly we had to actually ask for some champagne,... More 

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Longfield, United Kingdom
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We arrived here on Valentine's day morning. As we walked into the hotel, we knew we had made the right choice. We arrived early and the checkin time was at 2pm. We were allowed to use the facilities till the time the room was ready. The spa is fabulous. During our stay, we booked for treatments at the spa and... More 

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Newcastle upon Tyne, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Super luxurious Hotel On the palm. Went to the sofitel on the palm 6month ago great hotel, but this one made it look like the bates Hotel on Physcho .....(ok slight exsageration )... Food was fantastic the service was superb . And the rooms just oozed quality . A great big bath in the bathroom more like a small pool... More 

Was this review helpful? Yes 3
Rotterdam, The Netherlands
Contributor
12 reviews 12 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Was with my family for the third time in Zabeel Sarray on the palm island in Dubai The stay was great again. My daughter has an allergic for nuts and in each restaurant in the hotel they took enormous care about this allergic problem. The breakfast was also nice and the people were very helpful with the allergy Very well!!... More 

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Jersey, United Kingdom
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We didn't stay at this hotel but paid a visit to the Zabeel Saray for afternoon tea whist exploring the Palm. To say the place is anything but palatial would be doing it an injustice. The entrance foyer is beautiful and the staff so polite and courteous, it was refreshing to see how good their customer service was. We sat... More 

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We last visited the hotel in December 2013 but went back again in February 2015 because we were so impressed on our first stay. The quality of the service, the food, the room, the spa was as good as ever. We used the Club facilities again, which were definitely worth the extra money. We were particularly impressed with the tennis... More 

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Went to the Ottoman spa and used the hammam facility which was great. Personally I prefer the clean feel of the layers of soapy water and scrubbing as opposed to the usual oily massages offered in most places. The finishes of the hotel feel very new and it's interesting to see an attempt to use old ottoman detailing in a... More 

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Aylesbury, United Kingdom
Top Contributor
52 reviews 52 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed in this hotel for 6 days in mid February. Beautiful room on the 5th floor overlooking the Palm. As club room guests we had half board vouchers to use in all the restaurants and we loved the Lebanese as well the Turkish restaurant. The service in both was very professional and prompt. I had a chance to visit... More 

Was this review helpful? Yes 8
Kingsbridge, United Kingdom
Contributor
20 reviews 20 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Fabulous hotel, great kids club, really friendly staff - nothing too much trouble. Highly recommend this place particularly if have young kids as the kids club and general area here is fab. Had an accident with one of our kids and the medical team and the general manager/senior staff were outstanding to us and showed great concern and humility.

Was this review helpful? Yes 7
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Hotel Summarization (Beta)

What travelers say

  • Very good(25)
  • Pool area(19)
  • Wild wadi(16)
  • Club lounge(12)
  • Room service(9)
  • Imperium restaurant(6)
  • Talise Spa(6)
  • Friendly and helpful(6)
  • Half board(5)

Additional Information about Jumeirah Zabeel Saray

Address: The Palm Jumeirah, Crescent Road West, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Jumeirah Zabeel Saray 5*
Number of rooms: 442
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Also Known As:
Jumeirah Zabeel Saray Hotel Dubai
Hotel Style:
#7 Family Hotel in Dubai
#7 On the Beach Hotel in Dubai
#15 Luxury Hotel in Dubai
#18 Business Hotel in Dubai
#21 Romantic Hotel in Dubai

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