We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 475 Dubai hotels

Jumeirah Zabeel Saray

5.0 of 5 Hotel   |   The Palm Jumeirah, Crescent Road West | PO Box 27722, Dubai, United Arab Emirates
Hotel amenities
Save Saved
You added Jumeirah Zabeel Saray to your Saves list
Jumeirah Zabeel Saray
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
92%
Ranked #10 of 475 hotels in Dubai
A recent review
  • Overview
  • Reviews (1,834)
  • Photos (1,711)
  • Amenities
  • Q&A
  • Room tips (529)
  • Location
  • More
Write a Review

1,834 people have reviewed this hotel

Traveler rating
    1,434
    253
    98
    32
    17
See reviews for
534
812
39
77
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (529)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
3 of 5 stars Reviewed today NEW

I have always loved the facilities of this hotel. However after staying here and complaining about finding ants in the imperial suits, I am really disappointed. I have complained twice and no response at all from room service. Also, the pillow covers have a strange smell. Surely recommend the pool and spa thought.

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed yesterday NEW

We are just back from our second visit to the JZS. Last year we had a fantastic break for 7 nights in august and so this time we tried 10. I think it is safe to say that next year we will make it 14 and maybe even look into bringing more of our family with us next year. We... More

Was this review helpful? Yes
Morocco
1 review
5 of 5 stars Reviewed yesterday NEW

I have stayed in Zabeel Saray for 9 nights from 23 of July to 31 of July.Every thing was amazing all the Staff very attentive.Arrived to the hotel the staff escorted me to arrival lounge were the check-in was quick and smooth.Reception staff Hamza, Sara,Hind, Isabella,Saida ,Dina, Sh and Bilel went out of there mind to help me every day.The... More

Was this review helpful? Yes
Christchurch, Canterbury, New Zealand
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had an amazing time at this hotel. The specialty was the most awesome spa I have ever been too... It was women and men split but this did not worry us... You just have to go to the spa. The beach was lovely as well,and the pools were fabulous. Dinner at the Lebonese restaurant on site was delicious,lots of... More

Was this review helpful? Yes 1
Moray
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Spent five nights at this hotel and have nothing but compliments about the whole stay. Booked through BA and went with the club room and for the extra cost it was totally worth every penny. You have lunch, afternoon tea, cocktails in the evening for a set time and private transfer to and from the airport. On arrival at the... More

Was this review helpful? Yes 2
Cheltenham, England, United Kingdom
Top Contributor
90 reviews 90 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was a last minute booking for us as we were in need of some serious relaxation. We got quite a good last minute half board deal with flights included for 5 nights. The hotel was everything you would expect from a hotel in Dubai - huge rooms, huge foyer with fountains, beautiful lights everywhere, stunning pool and all set... More

Was this review helpful? Yes
Aberdeen, United Kingdom
Top Contributor
82 reviews 82 reviews
28 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Arriving for our third visit I wondered if the hotel could beat our previous stays. We stayed from 11th – 24th July in a Grand Deluxe Family Room (420). As per previous review including my own, all staff go the extra mile to ensure every individual need of guests are made. There is a high level of management presence in... More

Was this review helpful? Yes 3
South Wales
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I have recently returned from the JZS. It was our 4th visit to Dubai so knew the standard to expect. Upon checking in everything seemed slightly unorganised and there was a lot of whispering going on between the staff. Anyway we were finally given our room on level 2. The room was lovely with a fab view overlooking the pool.... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We are frequent travellers to Dubai from London. This was our 17th trip and we always stay in Jumeirah hotels given that their brand and service is consistently impeccable. This was our second visit to the Zabeel Saray hotel and once again we were blown away by the care and attention in this wonderful hotel. We stayed for 9 nights... More

Was this review helpful? Yes
Kerikeri, New Zealand
Top Contributor
83 reviews 83 reviews
54 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was our 6th time in Dubai. Located on the Palm quite a drive from the airport. There are no shops, restaurants or cafes nearby. We only spent 1 night here on our way back to NZ after spending 3 days in peaceful Oman. We were met at our taxi by the bell boy and another staff member who gave... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Jumeirah Zabeel Saray, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Jumeirah Zabeel Saray? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very good(25)
  • Pool area(19)
  • Wild wadi(16)
  • Club lounge(12)
  • Room service(9)
  • Talise Spa(6)
  • Friendly and helpful(6)
  • Imperium restaurant(6)
  • Half board(5)

Additional Information about Jumeirah Zabeel Saray

Address: The Palm Jumeirah, Crescent Road West | PO Box 27722, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Jumeirah Zabeel Saray 5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Tingo, BookingOdigeoWL, Expedia, Travelocity, Venere and Agoda so you can book your Jumeirah Zabeel Saray reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jumeirah Zabeel Saray Hotel Dubai

1,711 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1653)
Viewed
Room/suite (263)
Viewed
Dining (88)
Viewed
Hotel & grounds (397)
Viewed
Bathroom (87)
Viewed
Pool/beach area (195)
Viewed
Family/play areas (3)
Viewed
View from room (61)
Viewed
Other (559)

Management photos: Courtesy of the property manager

Viewed
All management photos (59)
Viewed
Hotel & grounds (9)
Viewed
Dining (11)
Viewed
Pool/beach area (5)
Viewed
Room/suite (14)
Viewed
Bathroom (4)
Viewed
Other (16)

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style
#6 On the Beach Hotel in Dubai #10 Family Hotel in Dubai #10 Luxury Hotel in Dubai #10 Business Hotel in Dubai #14 Romantic Hotel in Dubai
Hotel Class
Number of rooms
442

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer