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All 478 Dubai hotels

Jumeirah Zabeel Saray

5.0 of 5 Hotel   |   The Palm Jumeirah, Crescent Road West | PO Box 27722, Dubai, United Arab Emirates
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Ranked #9 of 478 Hotels in Dubai
A recent review
5 of 5 stars reviewed yesterday
Simon W London, United Kingdom
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2,036 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (602)
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English first
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed half board, family of four, for 8 nights in August. It was a great hotel for the approximately £1800 we paid – especially given the obscene quantity of food we all ate. The most important positive features were: - outstanding customer service from the overwhelming majority of staff. (Nigel – you topped my list!) - This truly has... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed yesterday NEW

Just back from this hotel after a 3night break. It was amazing, opulent, elegant hotel. The staff were very friendly and always happy to help no matter what. The outdoor pool was completely gorgeous and staff around the pool great even offering to clean sun glasses for everyone. We visited the Spa and had 90minute massages and 60minute facials -... More

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Scotland, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

Just returned from an amazing 10 days at the stunning Zabeel Saray. The hotel is absolutely fabulous and all staff so helpful, courteous and always go the extra mile. Cuisine first class. Congratulations to all who made our stay perfect!! Yvonne & Anne

Was this review helpful? Yes 1
York, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

We usually stay at the Madinat but thought we would take the children and have a change! I originally booked a room to sleep 2 adults and 2 children, when I checked into my room there were two double beds. We met with Khalifa Al Hussein who promptly resolved our issue and we moved to a room with to separate... More

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I had the pleasure of staying at the Zabeel Saray for 7 nights from 6th September - a truly memorable exprience. Having visited Dubai for 12 years this has to be one of the best hotels we have stayed at. From the time we checked in we were greeted by the most courteous staff all around the... More

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Scotland
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Having just returned from a 10 day break at the Zabeel Saray I found the hotel great. The beach area is great but the only down side I could say was the pool area as there is only one pool at this hotel for its size and it was very crowded. In a five star hotel you would expect a... More

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Once we decamped into the hotel all we can express is our thanks to staff and management for creating this sumptuous, warm and opulent hotel. A few rough edges at check in, no welcome drink no towels no explanation of hotel and its workings, this would all have been appreciated. However we were booked in at 9.30am and were given... More

Was this review helpful? Yes 1
Liverpool, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We thoroughly enjoyed our recent stay at the Zebeel Saray hotel!.This hotel is luxurious, clean, spacious and the décor is beautiful. The staff are very friendly and the concierge service is brilliant! The swimming pool is big and the pool has areas with shade which we was grateful for as it very hot in Dubai atm! We were half board,... More

Was this review helpful? Yes 1
Durham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We are due to leave tomorrow after spending six nights here. We arrived about ten in thr morning after travelling from Glasgow in the evening flight, our room was not ready so we changed in the spa ans were told they would ring us when the room was ready {this did not happen} we went into check if it was... More

Was this review helpful? Yes 1
Solihull, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have just returned from JZS after 10 fantastic days...The staff could not do enough for you..supplying endless bags of ice with bottles of water,cucumber for your eyes,sunglasses cleaned & slices of orange without moving from your subbed, which they found for you even if you could not find any!! Food was excellent,lots if choice and great that you can... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Very good(25)
  • Pool area(19)
  • Wild wadi(16)
  • Club lounge(12)
  • Room service(9)
  • Talise Spa(6)
  • Friendly and helpful(6)
  • Imperium restaurant(6)
  • Half board(5)

Additional Information about Jumeirah Zabeel Saray

Address: The Palm Jumeirah, Crescent Road West | PO Box 27722, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Jumeirah Zabeel Saray 5*
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Also Known As:
Jumeirah Zabeel Saray Hotel Dubai

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