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Jumeirah Zabeel Saray

Travelers' Choice award winner
5.0 of 5
Hotel website
The Palm Jumeirah, Crescent Road West, Dubai, United Arab Emirates
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JUMEIRAH WINTER FLAVOURS
Jumeirah Zabeel Saray
Best prices for: 1 room 1 guest
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Ranked #12 of 500 Hotels in Dubai
A recent review
5 of 5 stars reviewed 2 days ago
Lou2906 Bonnybridge, United Kingdom
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2,575 reviews from our community

Traveler rating
    2,023
    356
    122
    45
    29
See reviews for
743
1,156
47
92
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (754)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (2575)
  • Mar-May only
    (615)
  • Jun-Aug only
    (760)
  • Sep-Nov only
    (690)
  • Dec-Feb only
    (510)
All months
Bonnybridge, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I read these reviews on here most nights as I cannot wait to return to The Zabeel. We have been to Dubai 8 times now but since our first visit to this hotel have stayed there ever since. This year we will be coming with my mum and dad, sister and family and my brother will be flying over to... More 

Was this review helpful? Yes 3
Newcastle, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I have just recently returned from a another stay at the Jumeirah Zabeel Saray and cannot speak highly enough of my experience. This hotel truly is food for the soul. You've not experienced a 5 star luxury hotel until you have stayed here. The location allows for peace and quiet to unwind and enjoy the ultimate in luxury (Perfect as... More 

Was this review helpful? Yes 1
Leicester, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife, 15 year old daughter and I stayed at the Zabeel Saray from the 1st to the 11th April. We have stayed at other 5 star hotels before but this was by far the most luxurious. The staff were always very polite and helpful and every effort was made to make you feel relaxed and welcome. We experienced a... More 

Was this review helpful? Yes 1
Plymouth, United Kingdom
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed at the Jumerah Zabeel Saray for four nights after an eight day tour of India. This was to be the best R & R possible. We were collected from the airport in cars provided by the Hotel, nice White BMW 7Series with cold towels, water and Wifi. Check in was swift and Club Rooms were on the fifth... More 

Was this review helpful? Yes 4
Fernando G, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest I am delighted that you enjoyed your recent holiday with us at Jumeirah Zabeel Saray and I appreciate you have taken the time to share your experience on Trip Advisor. We make every effort to maintain the high standards of timely and quality service delivery Jumeirah Hotels & Resorts are renowned for, and I am delighted we have... More 

Kenilworth, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Jumeirah Zabeel Saray is arguably the best hotel we have ever visited. Its motto 'Stay Different' is encapsulated in the impeccable service of *every* staff member we encountered; the outstanding, delicious and varied food; and the many little unexpected extras we enjoyed whilst here. The French themed night was truly remarkable with its diverse and authentic selection of dishes.... More 

Was this review helpful? Yes 2
Fernando G, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest It is with great pleasure to read your very kind review. I am so pleased to learn of how you value our Hotel and I would like to express my sincere appreciation of your positive feedback. Thank you for your kind acknowledgement of our Award winning Talise Ottoman spa, warm hospitality, culinary varieties, fine selection of restaurants and... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Zabeel from the 1st to the 7th of April. On arrival the receptionist was really helpful and allowed us to have early check in, I was glad that the e-mail I sent a month before about arriving early had been noted and we were given priority. The room we were supposed to be in was booked... More 

Was this review helpful? Yes 2
Fernando G, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest I am delighted to read your complimenting review of your recent stay with us at Jumeirah Zabeel Saray and thank you for recommending our hotel on Trip Advisor. We make every effort to maintain the high standards of timely and quality service delivery Jumeirah is renowned for, and we are delighted that we have been successful in achieving... More 

Penrith, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

my family & i (a party of 8 adults & children) stayed for a week at the Zabeel Saray to celebrate my 50th birthday. it was an absolutely fantastic holiday & the hotel & the staff really delivered on the promise of an unforgettable experience. i've stayed in some pretty top hotels & i think i can just about say... More 

Was this review helpful? Yes 2
Fernando G, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest I am very pleased to read your wonderful review of your recent stay with us at Jumeirah Zabeel Saray and I would like to personally thank you for choosing our Resort for your holiday above the many options available in Dubai. We make every effort to ensure your expectations are exceeded and I sincerely appreciate that you have... More 

Stuttgart, Germany
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A wonderfull hotel, a dream of 1001 nights. Perfect stay, a marvelous room, very good food, great service. The various restaurants were fantastic. Great service also at the beach and pool. For another trip to Dubai we'll stay there again.

Was this review helpful? Yes 2
Fernando G, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest Thank you for taking the time to share your feedback from your stay with us at Jumeirah Zabeel Saray. It is indeed that our goal is to achieve the highest standard of service we could offer to our guests and it is always rewarding for my team to learn that we have met your satisfactions. I am very... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

This is a grandiose hotel with amazing decor all around. We had a Palm view room which was great, on the 5th floor. The bath tub in the room was huge, like a small pool :) Staff were really helpful, friendly. The spa is great, spacious, with 4 pools and beautiful relaxation areas. We tried the signature Tukish Hammam treatment... More 

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

the hotel was lovely very clean i must say the breakfast was tasty, the staff that served us was excellent and so friendly the room was so clean when we arrived it had just been serviced and smelt, will definitely visit again.

Was this review helpful? Yes 3
Fernando G, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest I am delighted that you enjoyed your recent holiday with us at Jumeirah Zabeel Saray and I appreciate you have taken the time to share your experience on Trip Advisor. It is indeed very gratifying to learn that we were able to deliver the high level of customer service that Jumeirah is renowned for. Rest assured that we... More 

Hotel Review Summarization

What travelers say

  • Very good(25)
  • Pool area(18)
  • Wild wadi(15)
  • Club lounge(10)
  • Room service(7)
  • Half board(5)
  • Imperium restaurant(5)
  • Talise Spa(5)
  • Friendly and helpful(5)
Questions? Get answers from hotel staff and past guests. Ask a question

2,229 photos of this hotel

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