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All 497 Dubai hotels

Jumeirah Zabeel Saray

5.0 of 5 Hotel   |   The Palm Jumeirah, Crescent Road West, Dubai, United Arab Emirates
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Jumeirah Zabeel Saray
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Ranked #14 of 497 Hotels in Dubai
A recent review
5 of 5 stars reviewed 3 days ago
PrincessMaya01 Aylesbury, United Kingdom
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2,444 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Aylesbury, United Kingdom
Top Contributor
52 reviews 52 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed in this hotel for 6 days in mid February. Beautiful room on the 5th floor overlooking the Palm. As club room guests we had half board vouchers to use in all the restaurants and we loved the Lebanese as well the Turkish restaurant. The service in both was very professional and prompt. I had a chance to visit... More 

Was this review helpful? Yes 7
Kingsbridge, United Kingdom
20 reviews 20 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Fabulous hotel, great kids club, really friendly staff - nothing too much trouble. Highly recommend this place particularly if have young kids as the kids club and general area here is fab. Had an accident with one of our kids and the medical team and the general manager/senior staff were outstanding to us and showed great concern and humility.

Was this review helpful? Yes 6
Valbonne, France
Top Contributor
115 reviews 115 reviews
25 hotel reviews
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here as part of a three stop trip to Dubai - and I am so glad we chose this hotel for our first experience of Dubai. The hotel is opulent in Ottoman style, marble, gold and fine furnishings are everywhere, and the impressive and very beautiful lobby area is a great place to have tea or pre-dinner drinks.... More 

Was this review helpful? Yes 7
Manchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a beautiful hotel but a few points regarding service did not reflect it being 5 star. We arrived at 2am and had a room booked from check in the previous day. However check in was very slow and despite asking there was not the third bed in the room which I had booked. Having arrived at the room... More 

Was this review helpful? Yes 4
19 reviews 19 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Check-in was very slow, the bed was very comfortable and most of the beach staff were attentive. I was struck by how beautiful the room was and the view was good. I was a Jumeirah Sirus Silver Card holder at the time and was surprised that they didn't note this at the time of checking in. I needed to remind... More 

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Newcastle, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The experience was uplifting from the moment we made our entrance to the Hotel at 06:00am in the Morning. The smell & freshness of the Atrium, the grand-ness of a Palace & the friendliness of your own personal Member Club. The Choice of Restaurant's & the quality of the food are normally always very good anywhere in Dubai - but... More 

Was this review helpful? Yes 5
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We visit Dubai frequently and love Jumeirah hotel, since we got married at one four years ago! Whilst that experience is difficult to beat, our recent visit to Jumeirah Zabeel Saray was incredible...the service impeccable, courteous, efficent and friendly...where do they get their happy stqaff from. The recently opened Kids club is amazing.....daugther ran in when we got to the... More 

Was this review helpful? Yes 3
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have stayed as a family (2 adults, 3 kids 5-11) at various Jumeirah-owned hotels in Dubai, and this is without doubt the best. Sinbad's Kids Club is absolutely amazing for all ages, with lots of fantastic (free) activities; the pool areas are beautiful and feel far less crowded than those of the hotels actually on Jumeirah Beach. Restaurants amazing,... More 

Was this review helpful? Yes 4
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our first family holiday in Dubai at the JZS hotel on the palm. Really excellent five star hotel, the staff were all really helpful and nothing was too much trouble. The Sinbad's kids club was great especially for our 7 and 10 year olds who could come and go as they please. The kids club staff were fantastic with plenty... More 

Was this review helpful? Yes 2
4 reviews 4 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

This is the second time we have stayed here and the rooms and hotel in general our fantastic, we stayed in room 264 which is great with views to the gulf and to the entrance to the hotel. We had a 2 room suite and it was superb! Only trouble was the drain in the second en suite did have... More 

Was this review helpful? Yes 5
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Hotel Summarization (Beta)

What travelers say

  • Very good(25)
  • Pool area(19)
  • Wild wadi(16)
  • Club lounge(12)
  • Room service(9)
  • Friendly and helpful(6)
  • Imperium restaurant(6)
  • Talise Spa(6)
  • Half board(5)

Additional Information about Jumeirah Zabeel Saray

Address: The Palm Jumeirah, Crescent Road West, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Jumeirah Zabeel Saray 5*
Number of rooms: 442
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Also Known As:
Jumeirah Zabeel Saray Hotel Dubai
Hotel Style:
#7 On the Beach Hotel in Dubai
#7 Family Hotel in Dubai
#14 Luxury Hotel in Dubai
#18 Business Hotel in Dubai
#20 Romantic Hotel in Dubai

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Hotel & grounds (536)
Dining (130)
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Hotel & grounds (9)
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