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All 475 Dubai hotels

Jumeirah Zabeel Saray

5.0 of 5 Hotel   |   The Palm Jumeirah, Crescent Road West | PO Box 27722, Dubai, United Arab Emirates
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92%
Ranked #9 of 475 hotels in Dubai
A recent review
5 of 5 stars reviewed yesterday
gerriToulouseFrance Toulouse France
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1,803 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (518)
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Toulouse France
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have stayed in top class 5 star hotels all over the world and the jumeirah zabeel saray hotel and spa is one of the best we have stayed in, we could not find fault in anything the tool's and room service was far superior to that of other hotels of the same class. The hotel is stunning and the... More

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Abu Dhabi
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We just were really really lucky to stay at this wonderful hotel on the Palm during last weekend 18/07.From the moment we set foot in the hotel our experience has just been amazing. Friendly staff, Great Ambience, Beautiful decor and lots of great food. Upon our request they kindly upgraded us to a fantastic seavieew room, and to our surprise... More

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liverpool uk
Contributor
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I've been coming to Dubai for about 15 years and have stayed and visited most hotels in that time.This place is my new favourite,I love everything about it.Things that impressed me were great decor everywhere,spacious rooms,great restaurants,amazing spa ( loved the snow room),great beach and pool.The best of the lot were the staff all very friendly and helpful especially cherry... More

Was this review helpful? Yes 1
England
Contributor
16 reviews 16 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have recently returned from a 3 night stay at the hotel. This was our third visit to this hotel and it was every bit as good as the last time we visited. The rooms are lovely, the service was good and the food was excellent. I would echo previous comments about room service though - when it was done... More

Was this review helpful? Yes 1
perth
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

my wife and I went to this hotel for a week, and had a really enjoyable time.service was excellent and very friendly staff. Good choice of restaurants within hotel ,the Indian being a personal favourite.Breakfast was fantastic buffet style with a varied choice. The pool was lovely with lots of loungers, and right next to the beach,and poolside snacks and... More

Was this review helpful? Yes 1
Dubai, Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

It took me forever to check in when I arrived at the hotel. The staff are attending to so many different people they have no clue what is going on. I got to my room and it wasn't the sea view room I had booked, rather a view of weeds in an unused garden area out of bounds to anyone.... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Have just returned from our holiday at this hotel to celebrate my birthday , we have been to Dubai twice before but this hotel is so relaxing, the rooms are beautiful , the staff are courteous, helpful and polite. We had the club room facilities which are very worth while, if only for the afternoon tea and the evening cocktails!!... More

Was this review helpful? Yes 2
JZS_Management, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest I am delighted to read your wonderful review of your recent stay with us at Jumeirah Zabeel Saray and would like to personally thank you for choosing our Resort for your birthday celebration above the many options available in Dubai. Thank you for your kind acknowledgement of our high levels of customer service, warm hospitality, exquisite facilities and... More

Kent
Contributor
11 reviews 11 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I've been to Dubai a few times and I was highly impressed with this hotel. My tip is to upgrade to the club room as the room was incredible. A bathtub that would honestly fit four people, massive bed, wide selection of tea and proper coffee, fresh fruit, immaculately cleaned 2/3 times a day and all mod cons you'd expect... More

Was this review helpful? Yes 1
JZS_Management, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest I am delighted to read your complimenting review of your recent stay with us at Jumeirah Zabeel Saray. We make every effort to ensure your expectations are exceeded and I sincerely appreciate that you have taken the time to share your personal experience and recognize our endeavors. Thank you for acknowledging our high levels of customer service, commodious... More

Paris
Contributor
16 reviews 16 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

2 Days in Zabeel Saray Meet and greet in this hotel is inexistent!! One has to ask where to check in is as it is a dedicated area of the lobby( kind of lounge). The rude staff could not find my booking and I had to wait for more than 25 mns. After that I pass on the episode with... More

Was this review helpful? Yes
JZS_Management, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest Thank you for taking the time to share your feedback from your stay with us at Jumeirah Zabeel Saray I am sorry to read that there were aspects of your experience during arrival that did not meet your expectations and I would like to express my personal apologies that you left the hotel feeling dissatisfied. We certainly take... More

Nuneaton, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Having travelled to dubai on many occasions, his is one of our favourite hotels now. We had an amazing break. The hotel is a little way out but I understand there may be a link to the marina in the future We had half board which allowed us to use any Jumeirah restaurants so we had a wide choice from... More

Was this review helpful? Yes 3
JZS_Management, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest I am delighted that you enjoyed your recent holiday with us at Jumeirah Zabeel Saray and I appreciate you have taken the time to share your experience Trip Advisor. We make every effort to maintain the high standards of timely and quality service delivery Jumeirah Hotels & Resorts are renowned for, and I am delighted we have been... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(25)
  • Pool area(19)
  • Wild wadi(16)
  • Club lounge(12)
  • Room service(9)
  • Talise Spa(6)
  • Friendly and helpful(6)
  • Imperium restaurant(6)
  • Half board(5)

Additional Information about Jumeirah Zabeel Saray

Address: The Palm Jumeirah, Crescent Road West | PO Box 27722, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Jumeirah Zabeel Saray 5*
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Also Known As:
Jumeirah Zabeel Saray Hotel Dubai

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style
#5 On the Beach Hotel in Dubai #9 Luxury Hotel in Dubai #10 Family Hotel in Dubai #10 Business Hotel in Dubai #12 Romantic Hotel in Dubai
Hotel Class
Number of rooms
442

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