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Jumeirah Zabeel Saray

Travelers' Choice award winner
5.0 of 5
Hotel website
The Palm Jumeirah, Crescent Road West, Dubai, United Arab Emirates
Jumeirah Zabeel Saray
Best prices for: 1 room 1 guest
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Ranked #18 of 509 Hotels in Dubai
A recent review
3 of 5 stars reviewed today
Moza84 Abu Dhabi, United Arab Emirates
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2,860 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Abu Dhabi, United Arab Emirates
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed today NEW

The hotel over all is good, staff have an excellent manner and high customer service. But this is not all what a customer need I booked for a room with palm view and didn't get it. They over a bigger room with extra beds which I didn't need. Simply don't expect to get what u booked for.

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Bishops Stortford, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed today NEW

Lets start with the shock. £7 for a cup of coffee; £9 for a bottle of beer: and £55 for the cheapest bottle of wine. The only thing free is the water, and that is charged when accompanying dinner! Dubai is very, very, expensive and for no apparent reason. Different excuses were made by the hotel staff when the issue... More 

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Abu Dhabi, United Arab Emirates
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed today NEW

We stayed at the Zabeel Saray last month and it was one of the best hotels we've been to in the UAE. The rooms are beautiful with everything you can ask for. The staff are always welcoming, highly trained and looking for ways to help. The in-room dining is really good and their Lebanese restaurant was amazing. Would not hesitate... More 

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County durham
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have stayed at this hotel 6 times and although we had tried numerous other hotels on the Palm and on Jumeirah beach none compares to this hotel. We always book the club room so you get access to the club lounge. We liked the old club lounge better than this one as it is a bit small and at... More 

Was this review helpful? Yes 5
Exeter, United Kingdom
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We went here for afternoon tea , and I did not really know what to expect. The hotel has an Arabic Soukh the me to it, and is really well done. The hotel is immaculate inside, and the service was some of the best I've had anywhere. The afternoon tea was very nice, not everything was to my taste, but... More 

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Victoria, Australia
Level Contributor
11 reviews
5 of 5 stars Reviewed 2 days ago NEW

It was a wonderful stay at the Jumeirah Zabeel Saray. I liked the hotel amenity set changed every day (lip cream, eye cream and others) and a big bathtub a lot. A view from our room, especially dawn was amazing every morning. We tried most of all restaurants at the hotel and enjoyed meals there, especially French and Northern Indian.... More 

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Northumberland, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We are still currently in this hotel, but after such an amazing meal and service last night,we promised to review the Al Nafoorah restaurant straight away. We were greeted as usual with a fabulous smile and given the opportunity to choose where to sit. The menu is vast and we had no clue where to start. Hassan our waiter for... More 

Was this review helpful? Yes 5
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Having recently got back from 10 days at the Zabeel Saray, our 3rd stay here and 5th in Dubai (Al Qasr and Madinat) , I have to say my first thoughts on arrival were it is was a fabulous and opulent as we remembered. But with everything these days it seems the accountants have been round with their scalpels. Firstly... More 

Was this review helpful? Yes 5
Dusseldorf, Germany
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I travelled with my husband and daughter (2 years old). It was FANTASTIC! We reached in the very early hours of the morning with a sleeping child and as we entered the hotel it the lobby alone was breath taking! There was a beautiful fragrance in the air that lifted our tired spirits! Soon we were shown to our family... More 

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Glasgow
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just back from 6th stay at this hotel, 4 last year and 2 so far this year. Had an amazing time as always, we upgraded ourselves to a Club Room which was great. All restaurants are excellent, using the half board vouchers The Club I think is quite small for the hotel, staff are lovely, Valerie is very charming and... More 

Was this review helpful? Yes 3
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