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All 486 Dubai hotels

Jumeirah Zabeel Saray

5.0 of 5 Hotel   |   The Palm Jumeirah, Crescent Road West, Dubai, United Arab Emirates
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Ranked #14 of 486 Hotels in Dubai
A recent review
5 of 5 stars reviewed yesterday
Nnamdi N
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2,297 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

I visited with my wife and two kids (3 and 1), I must say I am extremely impressed with the hospitality and facilities. This hotel can do no wrong and is a true 5 star experience. Complimentary 24 hour food delivered for the kids in the room is a plus that we didn't even expect. 6+ restaurants serving all types... More 

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London eng
Contributor
19 reviews 19 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just returned from a 4 night stay at the Zabeel Saray on a half board basis but with upgrade to the Club Lounge. The weather was beautiful at mid to high 70's with balmy evenings. The hotel as has been noted in the reviews, is on the far part of the Palm, but this for us was not an issue.... More 

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Perth, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Very nice luxury hotel. Expensive, but a memorable experience. There is a lot to do here, with huge variety of facilities and activities. I stayed here on my birthday, and came back to my room after dinner to find a cake, which was a lovely surprise and very much appreciated. Pros - Large and beautiful rooms - Gorgeous bathroom and... More 

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Bellshill, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Just returned from my 4th visit to JZS this year, it just gets better and better. Every member of staff, without exception, are so friendly and helpful, nothing is too much trouble. Had breakfast in the Imperium which is a perfect place to start your day. The staff at the door where you give your room number remembered us which... More 

Was this review helpful? Yes 2
Market Drayton, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

I have had the opportunity to stay in many hotels all over the world, but this was by far the best by a very long way. Where to even start! It was our first trip to Dubai, and with so many hotels to choose from it was not an easy task! We chose based on the reviews on this site,... More 

Was this review helpful? Yes 1
Belgaum, India
Contributor
13 reviews 13 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is on the west end of the Palm crescent. Room has a good view of either the rest of the Palm or the open sea. Being the holiday season, the hotel was very busy and even so, were attended immedietly. On first day got Fruits & Chocolates for turndown service with a welcome letter. Imperium Restaurant is good... More 

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Sheffield, England, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We found this hotel superb the whole experience enjoyable .the staff were very friendly and accommodating especially Ashok in the Sultans lounge who was exceptional!.we will be back in the New Year to see him again.

Was this review helpful? Yes 1
Fernando G, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest I am delighted to read your complimenting review of your recent stay with us at Jumeirah Zabeel Saray. We make every effort to ensure your expectations are exceeded and I sincerely appreciate that you have taken the time to share your personal experience and recognize our endeavors. Thank you for acknowledging our high levels of customer service provided... More 

St Mellion
Reviewer
4 reviews 4 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Had ten days at the Zabeel Saray with my wife as her birthday trip to watch Race to Dubai golf -see some sights and relax-in planning the holiday it was a difficult choice to make as to which hotel to stay in-lots of great hotels-but we decided to stay on the Palm at this hotel-and we were not disappointed -it... More 

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Fernando G, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest I am very pleased to read your wonderful review of your holiday with us at Jumeirah Zabeel Saray and would like to personally thank you for choosing our Resort for your wife’s birthday above the many options available in Dubai. Thank you for your kind acknowledgement of our opulent hotel, exquisite facilities and warm hospitality provided by Claire.... More 

London, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Facilities Spa is amazing two saunas , steam room, snow room, various large lounge rooms, pool, jacuzzi and other relaxing rooms which can be used by the guests for free. Men and women are separated. Treatments are London prices at £50 for a 60min massage Well equipped gym Rooms Rooms are spacious and equipped with all you need. Standard uk... More 

Was this review helpful? Yes 4
Fernando G, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest I am delighted that you enjoyed your recent holiday with us at Jumeirah Zabeel Saray and I appreciate you have taken the time to share your experience on Trip Advisor. It is indeed very gratifying to learn that we were able to deliver the high level of customer service that Jumeirah is renowned for. Thank you for you... More 

Leicester, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This was our second visit to Zabeel Saray and again we could not fault this time we tried the excellent afternoon tea is Sultans Lounge which was superb.We also love Plaj so relaxing and very attentive staff .We had a sea view room which we enjoyed more than the palm view room as we were able to enjoy watching the... More 

Was this review helpful? Yes 1
Fernando G, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest I appreciate your loyalty to Jumeirah Hotels & Resorts and would like to thank you for your feedback from your recent stay at Jumeirah Zabeel Saray. We make every effort to ensure your expectations are exceeded and I sincerely appreciate that you have taken the time to share your personal experience and recognize our endeavors. Thank you for... More 

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Hotel Summarization (Beta)

What travelers say

  • Very good(25)
  • Pool area(19)
  • Wild wadi(16)
  • Club lounge(12)
  • Room service(9)
  • Friendly and helpful(6)
  • Imperium restaurant(6)
  • Talise Spa(6)
  • Half board(5)

Additional Information about Jumeirah Zabeel Saray

Address: The Palm Jumeirah, Crescent Road West, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Jumeirah Zabeel Saray 5*
Number of rooms: 442
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Also Known As:
Jumeirah Zabeel Saray Hotel Dubai
Hotel Style:
#7 On the Beach Hotel in Dubai
#8 Family Hotel in Dubai
#13 Luxury Hotel in Dubai
#19 Romantic Hotel in Dubai
#24 Business Hotel in Dubai

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