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Jumeirah Zabeel Saray

Travelers' Choice award winner
5.0 of 5
Hotel website
The Palm Jumeirah, Crescent Road West, Dubai, United Arab Emirates
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1 room 1 guest
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3,092 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Winchester, United Kingdom
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at this hotel before and after our 7 night stay in the Maldives, and were recommended this hotel by Kuoni - and it didnt disappoint. It's just over 30mins from Dubai airport and on the palm complex. The hotel is huge...... soo many restaurants to choose from and I highly recommend booking your restaurant reservations in advance -... More 

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London, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed yesterday NEW

My sister and I arrived after 12 after we spent a week in the Maldives and had to wait until after 3 to check in we where not greeted by workers we finally got into our room and it is big and gorgeous but do not try anything from the mini bar it was so expensive. We wanted to watch... More 

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London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Dubai was an odd destination for us only insofar as we were looking for somewhere our 7 year old would enjoy time in the pool. So we searched and found that one of the key highlights of Dubai was its waterparks. And it didn't disappoint. With the weather a consistent low 40C, every day was assured of a pool/beach experience.... More 

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London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

The arrangements made prior to my arrival were exemplary. Rahul Sharma, Resident Manager, communicated our arrival to his team proficiently, in order to ensure our 19 year Anniversary would be memorable. Christine, at the check in desk welcomed us with a wonderful smile and pleasantries which made us feel very much at home. The Hotel showcases opulence and service at... More 

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Halifax
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for 4 nights in March 2014 after staying a 4 night stay at the Sofitel The Palm and this hotel won hands down! Really impressed. Positives: Grand Lobby, luxorious rooms (stayed in ocean view, although would probably go for palm view next time as more to see on that side). Helpful staff throughout the hotel, so much choice... More 

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Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This was our 6th time to this hotel in 2 years. We were here end of Feb / March for 8 nights last which our stay was great as usual however this stay was not so perfect. We arrived in the early hours of the morning .... As always. There was confusion regarding our room due to wrong information I... More 

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North Wales, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were celebrating our 30 th wedding anniversary and have been fortunate to travel worldwide and stay in some top hotels. This hotel has to be in our top three hotels worldwide. We had previously stayed at jumeriah beach hotel so decided to taste another hotel this time but from the same group Jumeriah. Due to a minor issue from... More 

Was this review helpful? Yes 2
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We have been visiting dubai every year for the last 10 years. We stayed at Jumeirah Beach Hotel before Madinat Jumeirah was built.... And have stayed in the magical and excellent madinat jumeirah ever since. This year we decided to stay here and we were very disappointed. Although the property is nice... The facilities and most importantly the service was... More 

Was this review helpful? Yes 1
Swindon, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Well what can we say - third visit to Zabeel in the last 15 months and exceeded all expectation! This hotel keeps on delivering! All restauarants are amazing ! All staff amazing too! Last visit we had exceptional service on the beach from Chandika - we hunted him down this time and we were delighted that he is working in... More 

Was this review helpful? Yes 3
Kolkata (Calcutta), India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I visited this place on december2014 .i don't know from where to strt cause the hotel is amazing nd beautiful and there are a lot of facilities provided to the guests.The ambience is too good.the staff is co-operative.The rooms are similar to a ruler's room which makes you feel special nd last but not the least it has the bst... More 

Was this review helpful? Yes 2
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