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All 491 Dubai hotels

Jumeirah Zabeel Saray

5.0 of 5 Hotel   |   The Palm Jumeirah, Crescent Road West, Dubai, United Arab Emirates
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Ranked #15 of 491 Hotels in Dubai
A recent review
5 of 5 stars reviewed yesterday
abounajmfamily Jeddah, Saudi Arabia
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2,365 reviews from our community

Traveler rating
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690
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (697)
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Jeddah, Saudi Arabia
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

my family and i stayed there for 6 nights on january 2015, and we were certainly pleased by the service we got in all ways. everything was clean and well organized from the entrance to the lobby till the beach. we would really like to thank mr emad ibrahim who arranged the fabulous suite for us and mr samhar in... More 

Was this review helpful? Yes 3
Cardiff, United Kingdom
Top Contributor
104 reviews 104 reviews
49 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

What a great hotel. Excellent decor throughout, beautiful rooms, great balcony, wonderful service. I had the club room option and it was excellent. Breakfast in the club lounge, snacks for lunch, high tea and happy hour all included. Great service, even the laundry was reasonable and very quick. My room was exceptional with a huge bath and Asprey toiletries. One... More 

Was this review helpful? Yes 7
Fernando G, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest I am delighted to read your complimenting review of your recent stay with us at Jumeirah Zabeel Saray. We make every effort to ensure your expectations are exceeded and I sincerely appreciate that you have taken the time to share your personal experience and recognize our endeavors. Thank you for acknowledging our opulent hotel, exquisite facilities and fine... More 

Ajman, United Arab Emirates
Top Contributor
53 reviews 53 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Always the first impression is telling if u going to be in a good mood or bad mood .. They latterly ruined my one night get away with my husband.. Usually if i checked inn to any hotel i present any ID i have. Except her they made us wait for long time just because they don't wanna accept any... More 

Was this review helpful? Yes 5
Amsterdam, The Netherlands
Contributor
14 reviews 14 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I absolutely loved this hotel! They really know hospitality here, it's just perfect. The hotel is beautiful, it has a very nice swimming pool and the beach is great as well, enough room taken it's on Palm Island. The rooms are amazing, very big and very beautiful. The bathroom in particular is beautiful, we had a bath that I could... More 

Was this review helpful? Yes 6
Fernando G, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest I am delighted that you enjoyed your recent holiday with us at Jumeirah Zabeel Saray and I appreciate you have taken the time to share your experience on Trip Advisor. We make every effort to maintain the high standards of timely and quality service delivery Jumeirah Hotels & Resorts are renowned for, and I am delighted we have... More 

Hong Kong, China
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

Our family of 6 visited Dubai for the 1st time during New Years, and found the hotel's hospitality as well as new year eve arrangement to be truly disappointing. For the far location (at least half an hour to downtown), poor service, and high pricing, would recommend travelers to look elsewhere. To begin with, the highly anticipated new years eve... More 

Was this review helpful? Yes 5
Hong Kong, null, Hong Kong
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was my first time in this hotel and we decided to try the Lebanese cuisine . The waiter explained all the food very carefully allowing us to choose food we knew we would like. Throughout the meal the assistant manager Al Nafoorah kept checking we were ok. At end of meal I asked how the chef had made something... More 

Was this review helpful? Yes 4
Fernando G, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest Thank you for taking the time to share your feedback from your stay with us at Jumeirah Zabeel Saray and for your kind acknowledgements of our fine selection of restaurants and culinary fare. It is indeed very gratifying to learn that we were able to deliver the high level of customer service that Jumeirah is renowned for. Thank... More 

Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

We're regular visitors to Dubai visiting over 9 times over the last 3 years. Having stayed in a number of Dubai hotels from Min A Slam to Dar Al Masyaf to Le Royal Meridian beach resort Zabeel Saray has tops the list and we intend on staying here again in April 2015. Stayed here on 5th Oct for 10 nights.... More 

Was this review helpful? Yes 5
Fernando G, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest I appreciate your loyalty to Jumeirah Hotels & Resorts and would like to thank you for your feedback from your stay with us at Jumeirah Zabeel Saray. It is indeed very gratifying to learn that we were able to deliver the high level of customer service that Jumeirah is renowned for. Thank you for you warm acknowledgements of... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I along with our 3 and 6 year old have now found the perfect retreat. Thank you to all at the Zabeel Saray staff, you greeted us all by name throughout our stay and the children felt very popular as the staff knew their names too. We have now booked again to come in the Easter holidays... More 

Was this review helpful? Yes 5
Fernando G, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest I am delighted to read your complimenting review of your recent stay with us at Jumeirah Zabeel Saray. We make every effort to ensure your expectations are exceeded and I sincerely appreciate that you have taken the time to share your personal experience and recognize our endeavors. Thank you for acknowledging our high levels of customer service and... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My Husband and I stayed at the Jumeirah Zabeel Saray on the last leg of our honeymoon in July. We loved it so much we extended our stay for another 3 days. This hotel is beautiful, opulent and grand in every way. The rooms are big, clean with amazing views and service was first class! The breakfast was delicious, a... More 

Was this review helpful? Yes 6
Fernando G, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest I am very pleased to read your wonderful review of your holiday with us at Jumeirah Zabeel Saray and would like to personally thank you for choosing our Resort for your honeymoon above the many options available in Dubai. Thank you for your kind acknowledgement of our warm hospitality, fine selection of restaurant, exquisite facilities and Award winning... More 

1 review
5 of 5 stars Reviewed 1 week ago

This was our 3rd trip to Dubai and our 1st at the Jumeirah Zabeel Saray. From our welcome at the airport to our departure 5 days later we were treated as privileged guests. When we reached the hotel our room wasn't ready, understandably due to our early arrival. However we were offered a temporary room to freshen up and relax... More 

Was this review helpful? Yes 4
Fernando G, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest Thank you for taking the time to share your feedback from your stay with us at Jumeirah Zabeel Saray and for your kind acknowledgements of our opulent hotel, exquisite facilities and well recognized restaurants. It is indeed very gratifying to learn that we were able to deliver the high level of customer service that Jumeirah is renowned for.... More 

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Hotel Summarization (Beta)

What travelers say

  • Very good(25)
  • Pool area(19)
  • Wild wadi(16)
  • Club lounge(12)
  • Room service(9)
  • Friendly and helpful(6)
  • Imperium restaurant(6)
  • Talise Spa(6)
  • Half board(5)

Additional Information about Jumeirah Zabeel Saray

Address: The Palm Jumeirah, Crescent Road West, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Jumeirah Zabeel Saray 5*
Number of rooms: 442
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Also Known As:
Jumeirah Zabeel Saray Hotel Dubai
Hotel Style:
#7 On the Beach Hotel in Dubai
#8 Family Hotel in Dubai
#14 Luxury Hotel in Dubai
#20 Romantic Hotel in Dubai
#26 Business Hotel in Dubai

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