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Jumeirah Zabeel Saray

Travelers' Choice award winner
5.0 of 5
Hotel website
The Palm Jumeirah, Crescent Road West, Dubai, United Arab Emirates
Jumeirah Zabeel Saray
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Ranked #17 of 512 Hotels in Dubai
A recent review
5 of 5 stars reviewed today
Damayanti22 Germany
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2,950 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (876)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (2950)
  • Mar-May only
    (764)
  • Jun-Aug only
    (986)
  • Sep-Nov only
    (690)
  • Dec-Feb only
    (510)
All months
Germany
1 review
5 of 5 stars Reviewed today NEW

We are very happy with service from Plaj. Thanks for Mr. Rajitha-the best Boy from Plaj-He´s very friendly, helpful. He´s really the best one. We come back. Thank you for all- Family Haj-Ahmad from Berlin

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Hobart, Australia
2 reviews
5 of 5 stars Reviewed yesterday NEW

just returned from a 3 day stop pver in Dubai. This Hotel was a treat and we felt so humble as the attentive staff pandered to your every need! (felt a bit uncomfortable at times) turn down service in the room at night was a surprise. we got a great half board deal which turned about to be the best... More 

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Sydney, Australia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

Beautiful luxury resort, beautiful intricate details throughout from ceilings to chandeliers to bathrooms. The quality and variety of the food was amazing, the breakfast buffet was the biggest and the best I've ever seen. The service was top notch. Will go again if the opportunity arises.

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Tehran, Iran
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

How can I start my review? I have traveled too much to Dubai jumeirah hotels but this one is really the best one! I’m sure even you would have more convenience in comparison to Burjal Arab based on this hotel price, hotel is a peace of heaven ,full luxury, beautifulness ,jewelries ,in all around the locations, It’s pool is nice... More 

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Brentwood, United Kingdom
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

Cant think of anything bad to say about this quality hotel. Lovely friendly and helpful staff who couldn't do enough for us. The room had the biggest bed I have ever slept in and was so comfortable I didn't want to get up. The bath is big enough for 3 although it does take an hour to fill it. Everywhere... More 

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Bucharest, Romania
Level Contributor
6 reviews
5 of 5 stars Reviewed yesterday NEW

Arrived on Friday morning. Tired. First 2 rooms were unacceptable - one had water leak and one was not clean. Third room was fine but it took most of the day before I could unpack and relax properly. Only here for 7 days and felt like one was completely wasted. Stall eventually sorted out and good now but no one... More 

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Brasilia, DF
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I liked absolutely everything at this hotel! The building is so beautiful, the inside decor reach the opulent... too luxury, the spa is something from another planet, restaurants are unforgettable and the service excellent. We were very lucky because we got a spectacular price for half board at Venere.com. We had some problems during the check in to get the... More 

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Bournemouth, United Kingdom
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

What a lovely hotel my family and I Had Christmas at this hotel and had an excellent time. We had. A fabulous lunch which had one of the biggest display of food which was Devine. The grounds are really well kept and the spa is fabulous! Really special. The staff were friendly and the pool is large. The food at... More 

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Fernando G, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest I am delighted to read your complimenting review of your recent stay with us at Jumeirah Zabeel Saray and thank you for choosing us to commemorate the festive season. Thank you for your kind acknowledgement of our award winning Talise Ottoman spa, culinary variety, exquisite pool & beach facilities and warm hospitality provided by our dedicated colleagues. We... More 

Kingston-upon-Hull, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I felt like royalty in this hotel! We only stayed one night as it was a gift from my dad who lives in Dubai! We got 2 spa treatments which were incredible, my sultans massage was just heavenly. The pool was beautiful, the views were breath taking and the staff were just fantastic. Anyone who is thinking of pure luxury... More 

Was this review helpful? Yes 1
Fernando G, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest I am grateful to read your wonderful review of your recent stay with us at Jumeirah Zabeel Saray and thank you for recommending our hotel on Trip Advisor. We make every effort to ensure your expectations are exceeded and I sincerely appreciate that you have taken the time to share your personal experience and recognize our endeavors. Thank... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This is the third time we have visited the JZS and it has once again surpassed expectations. We stayed in the hotel in May for a short break, the purpose of which was to get engaged, and it was refreshing to see the number of staff who remembered us from this visit. From the outset the service we received was... More 

Was this review helpful? Yes 1
Fernando G, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest I appreciate your loyalty to Jumeirah Hotels & Resorts and would like to thank you for your feedback from your stay with us at Jumeirah Zabeel Saray. It is indeed very gratifying to learn that we were able to deliver the high level of customer service that Jumeirah is renowned for. Thank you recognizing Ramesh, Ganesh, Sunil, Arooz,... More 

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