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All 475 Dubai hotels

Jumeirah Zabeel Saray

5.0 of 5 Hotel   |   The Palm Jumeirah, Crescent Road West | PO Box 27722, Dubai, United Arab Emirates
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92%
Ranked #9 of 475 hotels in Dubai
A recent review
5 of 5 stars reviewed yesterday
Jane T Eastbourne, United Kingdom
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1,807 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (519)
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English first
Eastbourne, United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

Once again my husband and I have visited the fabulous Zabeel Saray for our holiday - our home in Dubai! We were celebrating our 20th wedding anniversary and could not have made a better choice. From the moment we arrived ( at 7am) we were treated like royalty and shown to our immediately to our suite where refreshments were laid... More

Was this review helpful? Yes 1
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

Since our last review we have had to more stays at the Zabeel . It is so wonderful we can not keep away! As the hotel is maturing the warm welcoming atmosphere is the first thing to greet you as you arrive, and the warm welcome from the doorman, velvet staff. The service as always is second to none. The... More

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Tehran, Iran
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

we stayed in zabbel saray for 3 night .....excelent transfer by Lincoln from airport ...check in at 11am !! amazing ....((another 5 star in dubai :check in at 14:00pm)) ottoman spa very pleasant an really luxuary.....we had deulux palm view with big shower and high facsillity .....staff helful & always have smile breakfast very nice by natural beverages HF :lounch... More

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Toulouse France
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have stayed in top class 5 star hotels all over the world and the jumeirah zabeel saray hotel and spa is one of the best we have stayed in, we could not find fault in anything the tool's and room service was far superior to that of other hotels of the same class. The hotel is stunning and the... More

Was this review helpful? Yes 1
JZS_Management, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest I am delighted to read your complimenting review of your recent stay with us at Jumeirah Zabeel Saray and thank you for recommending our hotel on Trip Advisor. It is indeed very gratifying to learn that we were able to deliver the high level of customer service that Jumeirah is renowned for. Thank you for you warm acknowledgements... More

Abu Dhabi
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We just were really really lucky to stay at this wonderful hotel on the Palm during last weekend 18/07.From the moment we set foot in the hotel our experience has just been amazing. Friendly staff, Great Ambience, Beautiful decor and lots of great food. Upon our request they kindly upgraded us to a fantastic seavieew room, and to our surprise... More

Was this review helpful? Yes 2
JZS_Management, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest Thank you for your wonderful review and I appreciate that you have taken the time to share your experience of your recent stay with us at Jumeirah Zabeel Saray. We make every effort to maintain the high standards of timely and quality service delivery Jumeirah Hotels & Resorts are renowned for, and I am delighted we have been... More

liverpool uk
Contributor
18 reviews 18 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I've been coming to Dubai for about 15 years and have stayed and visited most hotels in that time.This place is my new favourite,I love everything about it.Things that impressed me were great decor everywhere,spacious rooms,great restaurants,amazing spa ( loved the snow room),great beach and pool.The best of the lot were the staff all very friendly and helpful especially cherry... More

Was this review helpful? Yes 3
JZS_Management, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest It is with great pleasure to read your very kind review. I am so pleased to learn of how you value our Hotel and I would like to express my sincere appreciation of your positive feedback. Thank you for your kind acknowledgements of our opulent hotel, commodious rooms, our Awards winning Talise Ottoman Spa and well recognized restaurants.... More

England
Contributor
16 reviews 16 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have recently returned from a 3 night stay at the hotel. This was our third visit to this hotel and it was every bit as good as the last time we visited. The rooms are lovely, the service was good and the food was excellent. I would echo previous comments about room service though - when it was done... More

Was this review helpful? Yes 1
JZS_Management, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest I appreciate your loyalty to Jumeirah Hotels & Resorts and would like to thank you for your feedback from your stay with us at Jumeirah Zabeel Saray. We make every effort to ensure your expectations are exceeded and I sincerely appreciate that you have taken the time to share your personal experience and recognize our endeavors. Thank you... More

perth
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

my wife and I went to this hotel for a week, and had a really enjoyable time.service was excellent and very friendly staff. Good choice of restaurants within hotel ,the Indian being a personal favourite.Breakfast was fantastic buffet style with a varied choice. The pool was lovely with lots of loungers, and right next to the beach,and poolside snacks and... More

Was this review helpful? Yes 1
JZS_Management, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest I would like to express my sincere appreciation of your positive feedback and thank you for recommending our hotel on Trip Advisor. It is indeed very gratifying to learn that we were able to deliver the high level of customer service that Jumeirah is renowned for. Thank you for you warm acknowledgements of our warm hospitality, fine selection... More

Dubai, Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

It took me forever to check in when I arrived at the hotel. The staff are attending to so many different people they have no clue what is going on. I got to my room and it wasn't the sea view room I had booked, rather a view of weeds in an unused garden area out of bounds to anyone.... More

Was this review helpful? Yes 1
JZS_Management, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest Thank you for taking the time to share your feedback from your stay with us at Jumeirah Zabeel Saray I am sorry to read that there were aspects from several instances that did not meet your expectations and I would like to express my sincere apologies that you left the hotel feeling dissatisfied. We certainly take great pride... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Have just returned from our holiday at this hotel to celebrate my birthday , we have been to Dubai twice before but this hotel is so relaxing, the rooms are beautiful , the staff are courteous, helpful and polite. We had the club room facilities which are very worth while, if only for the afternoon tea and the evening cocktails!!... More

Was this review helpful? Yes 2
JZS_Management, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest I am delighted to read your wonderful review of your recent stay with us at Jumeirah Zabeel Saray and would like to personally thank you for choosing our Resort for your birthday celebration above the many options available in Dubai. Thank you for your kind acknowledgement of our high levels of customer service, warm hospitality, exquisite facilities and... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(25)
  • Pool area(19)
  • Wild wadi(16)
  • Club lounge(12)
  • Room service(9)
  • Talise Spa(6)
  • Friendly and helpful(6)
  • Imperium restaurant(6)
  • Half board(5)

Additional Information about Jumeirah Zabeel Saray

Address: The Palm Jumeirah, Crescent Road West | PO Box 27722, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Jumeirah Zabeel Saray 5*
Reservation Options:
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Also Known As:
Jumeirah Zabeel Saray Hotel Dubai

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style
#5 On the Beach Hotel in Dubai #9 Luxury Hotel in Dubai #10 Business Hotel in Dubai #10 Family Hotel in Dubai #12 Romantic Hotel in Dubai
Hotel Class
Number of rooms
442

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