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Jumeirah Zabeel Saray

Travelers' Choice award winner
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The Palm Jumeirah, Crescent Road West, Dubai, United Arab Emirates
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Jumeirah Zabeel Saray
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Ranked #13 of 501 Hotels in Dubai
A recent review
5 of 5 stars reviewed 2 days ago
OliviaKomi Dubai, United Arab Emirates
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2,527 reviews from our community

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726
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We enjoyed a wonderful day in the SPA! As many others have already mentioned, the staff are professional. Especially Artiom (I hope it is correct spelling). He was ultra PROFESSIONAL and very helpful. Checked in with him was very friendly. WELL DONE! It was my second time and had wonderful experience both times. The staff of the SPA are the... More 

Was this review helpful? Yes 3
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The whole hotel is beautifully furnished. The service is really unparalleled and everyone is so welcoming. The spa is the best in the middle east without a doubt. As someone who really struggles to relax it was just the ticket. The food in almost every restaurant here is gourmet. A joy to visit. If I had one complaint, I think... More 

Was this review helpful? Yes 1
Kent, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have recently returned from our 1st visit to Dubai staying the Jumeriah Zabeel Saray. I was unsure what to expect not only of the Hotel but also Dubai, but was suitably impressed by both. The pictures of the Hotel can not do justice to how stunning it is. It is far from the largest Hotel you will come across... More 

Was this review helpful? Yes 4
Princeton, New Jersey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed at this luxurious hotel for 5 days. the check in process was lengthy as they did not have the rooms we had requested, but eventually we were given a 2 bedroom suite with an average view. The rooms are very plush and very beautifully decorated as is the hotel lobby and restaurants. I wish to mention Mr. Tuwan a... More 

Was this review helpful? Yes 2
Sunderland, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Returned last week from a week of sheer indulgence at this hotel. Whilst I have visited Dubai for short holidays many times my family had not. First time in Dubai for 4 of them ! This hotel's style and splendour is immediately apparent, it is elegant, tastefully ornate and exudes luxury. The spacious bedrooms and beautiful bathroom are amazing. The... More 

Was this review helpful? Yes 2
Norwich, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What can I say? we had an amazing room. The bathroom was fantastic. The restaurants were gorgeous and all of the staff were extremely polite and helpful. We did get there early morning and had to wait til one thirty for our room but it was worth the wait!! Taxis to the mainland were cheap and always available outside the... More 

Was this review helpful? Yes 4
Leeds, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our second visit to Dubai, but our first stay at the Jumeirah Zabeel Saray. our first stay was in the hustle and bustle of the "Walk" but this stay on the Palm was worlds apart. the Peace and quiet, private beach, superb hotel all made for a relaxing break. the grounds and hotel are outstanding, the staff are... More 

Was this review helpful? Yes 5
Paris
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We thought we would give it another try What radical change!! From the greeting at front desk which is in a renovated lounge which was great to the late check out, It has been an excellent stay Deluxe room Palm view, the room was spacious, same luxurious decor, large balcony overlooking the pool and the Palm. Very nice!!! Good amenities... More 

Was this review helpful? Yes 2
Morpeth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our first trip to Dubai. I always like to give a balanced view but have very little to say other than the hotel, and especially the staff delivered a true 5 start service. The difference here to many other 5 star hotels is the staff’s ability to correctly judge your needs in a non-invasive way. The bedroom and... More 

Was this review helpful? Yes 3
Cheshire
Contributor
15 reviews 15 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was our first trip to Dubai which was made up of a week at our friends and then 3 nights half board at this hotel. This is a beautiful hotel with a very impressive foyer, plenty of boutique shops and a very clean beach. We had a palm view on the 5th floor in a beautiful room where you... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Very good(25)
  • Pool area(19)
  • Wild wadi(16)
  • Club lounge(10)
  • Room service(7)
  • Imperium restaurant(6)
  • Half board(5)
  • Talise Spa(5)
  • Friendly and helpful(5)
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