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All 470 Dubai hotels

Jumeirah Zabeel Saray

5.0 of 5 Hotel   |   The Palm Jumeirah, Crescent Road West | PO Box 27722, Dubai, United Arab Emirates
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Ranked #10 of 470 hotels in Dubai
A recent review
5 of 5 stars reviewed yesterday
Sylvana123 Preston, Lancashire
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1,529 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (426)
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English first
Preston, Lancashire
Top Contributor
138 reviews 138 reviews
13 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed 5 nights at the JZS and had the most amazing experience ever. On arrival we were upgraded to a Junior Suite and given complimentary access to the Executive Lounge. We were given access to our room 6 hours before check-in time which was much appreciated considering we had flown in on the overnight. Complimentary breakfast was served to... More

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Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

The hotel is awesome, the service great, and the best part is the staff. They are helpful and always giving you a smile just to make your stay unforgottable. The service at the reception was really good, fast and efficient. There is a very good quality in food. Imperium, one of the best restaurants we ever ate. We were really... More

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London, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

First impressions of the hotel were over the top opulence - which i think is standard for Dubai. We had booked one double and one twin room and were given two doubles. They did change the room but made us feel we were being a pain. Having said that, rooms were spacious, clean, excellent showers, air con etc. All restaurant... More

Was this review helpful? Yes 1
London
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Superb staff overall, attentive, smiling and not overbearing. Concierge team, lounge staff, restaurant waiters, others, friendly, capable and effective. Food delicious. Jumeirah here is super well run with 'the man' Gabriele showing them how to make a difference. Draw back? They do such a nice job that the place is really popular and successful.

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Sunderland, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

The staff at this hotel all work so hard to ensure you have a great experience. They are unfailingly courteous and polite. The hotel is immaculate and guests want for nothing. This is one of the very few hotels in Dubai that will allow four adults to share a room. Marvellous when your budget isn't that of a sheikh and... More

Was this review helpful? Yes 2
Leicester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

We have just returned from a week at this wonderful hotel. The staff are superb in every area of the hotel but extra praise to the staff in the very busy Plaj beach restaurant I feel they go the extra mile.We also visited Jumeirah Beach Hotel twice during our stay but to return to the tranquillity of Zabeel Saray was... More

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marionjzs, Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest, I am delighted to read your complimenting review of your recent stay with us at Jumeirah Zabeel Saray and thank you for recommending our resort. Thank you for your kind acknowledgement of our warm hospitality and exquisite facilities such as our Plaj beach restaurant. We make every effort to maintain the high standards of timely and quality service... More

Wombourne, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

luxurious from the moment you arrive to the time you leave....fantastic hotel. Try and go for the half board package on which you will reveive vouchers for restaurants in that hotel and others in the Jumeirah chain. Fantasctic bath!!!!!

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marionjzs, Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest, I am delighted to read your complimenting review of your recent stay with us at Jumeirah Zabeel Saray and thank you for recommending our resort on TripAdvisor. I am very pleased to read you enjoyed your stay with us and appreciated our opulent Ottoman inspired resort as well as our culinary selections offered as part of the half... More

UK
Reviewer
3 reviews 3 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Have stayed at the Zabeel Saray twice now and each time it has been absolutely amazing. The staff are exceptional and make you feel very special from the moment they open your car door when you arrive. The hotel is beautiful, a real palace. Check in is dealt with over a refreshing drink and before you know it you are... More

Was this review helpful? Yes 2
marionjzs, Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest, I appreciate your loyalty to Jumeirah Hotels & Resorts and would like to thank you for your feedback from your recent and second stay at Jumeirah Zabeel Saray. It is indeed very gratifying to learn that we were able to deliver the high level of customer service that Jumeirah is renowned for. Thank you for you warm acknowledgements... More

Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Beautiful hotel! Staff were very helpful and made our stay so memorable! Would go back in a heart beat! The city is stunning but on the expensive side! We visited on a special occasion and it was the perfect location to celebrate ..............

Was this review helpful? Yes 3
marionjzs, Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest, I am delighted to read your complimenting review of your recent stay with us at Jumeirah Zabeel Saray. Thank you for recognizing our colleagues who impressed you by their attention and professionalism. It is always with pride that I am able to personally recognize them for their efforts to exceed our guests expectations and provide a truly personalized... More

Bristol, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
158 helpful votes 158 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We are about to complete a one week holiday here, and as per my other reviews I will add some things you will find most helpful and not repeat all of the other reviews. Overall you will have a fab time and the reviews are a very true representation of the hotel and services. It is very expensive but you... More

Was this review helpful? Yes 20
marionjzs, Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest, Thank you for taking the time to share your feedback following your stay with us at Jumeirah Zabeel Saray and for highlighting experiences that particularly impressed you such as our fine culinary selections and Club Lounge facilities serviced by our fine colleagues. It is indeed very gratifying to learn that we were able to deliver the high level... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(25)
  • Pool area(19)
  • Wild wadi(16)
  • Club lounge(12)
  • Room service(9)
  • Friendly and helpful(6)
  • Talise Spa(6)
  • Imperium restaurant(6)
  • Half board(5)

Additional Information about Jumeirah Zabeel Saray

Address: The Palm Jumeirah, Crescent Road West | PO Box 27722, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#6 On the Beach Hotel in Dubai
#9 Family Hotel in Dubai
#10 Luxury Hotel in Dubai
#10 Spa Hotel in Dubai
#10 Top resorts Hotel in Dubai
#15 Business Hotel in Dubai
#40 Romantic Hotel in Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Jumeirah Zabeel Saray 5*
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Also Known As:
Jumeirah Zabeel Saray Hotel Dubai
Jumeirah Zabeel Saray Hotel

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