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Jumeirah Zabeel Saray

Travelers' Choice award winner
5.0 of 5
Hotel website
The Palm Jumeirah, Crescent Road West, Dubai, United Arab Emirates
Jumeirah Zabeel Saray
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Ranked #16 of 512 Hotels in Dubai
A recent review
5 of 5 stars reviewed yesterday
LynneReviews Hebden Bridge, United Kingdom
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Hebden Bridge, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Loved this place. An absolutely stunning hotel with first class service. So many wonderful restaurants all absolutely impeccable in terms of the standard of food and ambience. Just steps everything up a gear and places thereafter pale in comparison. Superb breakfast - best we've ever had. Choice off the scale. So incredibly opulent but at the same time relaxed and... More 

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Dubai, United Arab Emirates
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I live in Dubai and I knew he didn't want to do anything for his birthday because he was very very tired working too much. So I thought..hey let me surprise him with an overnight stay in a nice hotel for a nice and relaxing weekend! Damn! That was the best decision ever! From the booking to... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

although the gym isn't a biggest one, but the personal training experience is most efficient!!!! I had a great personal training session with Nasser. would recommend him highly - my exercise was done nice and easy in just 40 min he trained all my body and did stretch me for another 20 min. felt amazingly well after the workout. and... More 

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2 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

I am currently here at staying at this Hotel room. Excellent view if the Palm, clean everything you could want. The Hotel staff are excellent, polite, courteous and aim to please in every way shape or form. I read the hotels bad reviews and see nothing that resembles them. The food variety is excellent from the breakfast buffet to the... More 

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Riyadh, Saudi Arabia
Level Contributor
7 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for 5 nights with my family, this resort is an absolutely outstanding on the scale of Dubai's hotels!! I am an Istanbul lover, and I know a lot about the turkish culture, and from what I've seen I can say the Jumeirah have succeeded in duplicating the traditional Turkish atmosphere, while at the same time upscaling the experience... More 

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Bellshill, United Kingdom
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

from the moment you arrive,youre treated like royalty.been to dubai many times but the staff here are far the best.we stayed in the club rooms 5th floor fantastic view over the palm.the club lounge is magical.valerie,vinod,sherogh treated us like long lost relative.thankyou so much breakfast&lunch in here was great not to mention the happy hour.all the restaurants are fantastic.big thumps... More 

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Krefeld, Germany
1 review
5 of 5 stars Reviewed 3 days ago NEW

Very beautiful designed hotel with the best service we've ever seen by everyone of the staff, very nice pool and beach area, take half-board, then you can chose one of six very good restaurants, breakfast buffet is unbelievable variously. Excellent to relax and forget your daily stress.

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Fernando G, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest I am so pleased to learn of how you value our Hotel and it is with great pleasure to read your very kind review. We certainly do pride ourselves on our grandeur hotel, opulent décor, exquisite pool & beach facilities and well-recognized restaurants. It is indeed that our goal is to achieve the highest standard of service we... More 

London, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Just returned from 9 nights. seeing is believing you just couldn't imagine how opulent the hotel is, the continuous service is second to none. We had breakfast and vouchers to chose either lunch or evening meal which was three course no less. For breakfast you could not imagine how many items were on offer. We found the staff excellent one... More 

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Fernando G, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest Thank you for taking the time to share your feedback from your stay with us at Jumeirah Zabeel Saray and for your kind acknowledgements of our luxurious hotel, well-recognized restaurants and warm hospitality provided by our team of dedicated colleagues. It is indeed very gratifying to learn that we were able to deliver the high level of customer... More 

Germany
1 review
5 of 5 stars Reviewed 3 days ago NEW

We are very happy with service from Plaj. Thanks for Mr. Rajitha-the best Boy from Plaj-He´s very friendly, helpful. He´s really the best one. We come back. Thank you for all- Family Haj-Ahmad from Berlin

Was this review helpful? Yes 1
Fernando G, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest I am delighted that you enjoyed your recent holiday with us at Jumeirah Zabeel Saray and I appreciate you have taken the time to share your experience on Trip Advisor. It is indeed that our goal is to achieve the highest standard of service we could offer to our guests and it is always rewarding for my team... More 

Hobart, Australia
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

just returned from a 3 day stop pver in Dubai. This Hotel was a treat and we felt so humble as the attentive staff pandered to your every need! (felt a bit uncomfortable at times) turn down service in the room at night was a surprise. we got a great half board deal which turned about to be the best... More 

Was this review helpful? Yes 2
Fernando G, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest I am very pleased to read your wonderful review of your holiday with us at Jumeirah Zabeel Saray and I would like to personally thank you for choosing our resort above the many options available in Dubai. We make every effort to ensure your expectations are exceeded and I sincerely appreciate that you have taken the time to... More 

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