Nothing was too much trouble for the staff who were friendly, smiling and very helpful. The Duty Manager went out of his way to help us with a particular problem. The ladies spa was absolute heaven - my only criticism was that wet towels let on the floor were not removed as quickly as they should have been. Both swimming... More

total five star experience from before checking all the way to limo drop off..kept trying to upset myself with any detail but failed..vacation worth way more than the money paid..beach was top, staff well trained, attention to detail self evident..food top quality

My husband Suprised me with a weeks stay at the zabeel saray. Had the absolute time of our lives. Stayed half board in a deluxe king room. My husband requested a sea view over the pool and palm. Definitely recommend you request this. The view to the front of the hotel will also be sea view and beautiful but the... More

I have just stayed in this hotel and cannot thank the management, staff and all concerned for one of the most outstanding experiences I have ever had in a hotel. From check-in to check-out you are made to feel personally welcome and not just a number in a revolving door of faceless tourism, Although injured on this trip but nothing... More

Myself and my husband had the opportunity to visit Dubai recently on Business for a few days. We stayed at the Jumeirah Zabeel Saray and were amazed with this hotel. It was literally like walking into a palace. The hotel is situated on the Palm and has the WOW factor as you drive up to it and takes your breath... More

recently returned from this hotel and cannot praise it enough,from service everywhere to all resturants and rooms and facilities. On my previous three visits i have stayed at Mina A Salam and was wary about staying elsewhere but I need not have worried this surpassed it in every way.If I am fortunate to be able to visit Dubai again this... More

My wife and I decided to stay in Zabeel Saray with our 1 yr old daughter.The hotel itself was absolutely beautiful and all the staff were very friendly and polite and even a manager welcomed us upon our arrival.We stayed on a half board basis and had our room upgraded free of charge to a grand deluxe double room which... More

Myself and 3 friends have just returned from a fabulous 1 weeks stay at this amazing hotel, between us we have stayed in some of the best hotels in the world and the concensus was that this was the best, evening beating the Atlantis and The One & Only!! Nothing at all was too much trouble for the staff, incredibly... More

Just returned from a week long stay at this fabulous hotel. Every aspect of the holiday was top notch.All staff were friendly and helpful. Rooms were spacious and comfortable and food in all restaurants was fantastic. I stayed at the Atlantis last year and thought it could not be beaten ... I was wrong