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All 475 Dubai hotels

Jumeirah Zabeel Saray

5.0 of 5 Hotel   |   The Palm Jumeirah, Crescent Road West | PO Box 27722, Dubai, United Arab Emirates
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92%
Ranked #10 of 475 hotels in Dubai
A recent review
5 of 5 stars reviewed yesterday
Margie F Christchurch, Canterbury, New Zealand
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1,831 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (529)
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English first
Christchurch, Canterbury, New Zealand
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had an amazing time at this hotel. The specialty was the most awesome spa I have ever been too... It was women and men split but this did not worry us... You just have to go to the spa. The beach was lovely as well,and the pools were fabulous. Dinner at the Lebonese restaurant on site was delicious,lots of... More

Was this review helpful? Yes 1
Moray
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed yesterday NEW

Spent five nights at this hotel and have nothing but compliments about the whole stay. Booked through BA and went with the club room and for the extra cost it was totally worth every penny. You have lunch, afternoon tea, cocktails in the evening for a set time and private transfer to and from the airport. On arrival at the... More

Was this review helpful? Yes 2
Cheltenham, England, United Kingdom
Top Contributor
90 reviews 90 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was a last minute booking for us as we were in need of some serious relaxation. We got quite a good last minute half board deal with flights included for 5 nights. The hotel was everything you would expect from a hotel in Dubai - huge rooms, huge foyer with fountains, beautiful lights everywhere, stunning pool and all set... More

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Aberdeen, United Kingdom
Top Contributor
82 reviews 82 reviews
28 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed yesterday NEW

Arriving for our third visit I wondered if the hotel could beat our previous stays. We stayed from 11th – 24th July in a Grand Deluxe Family Room (420). As per previous review including my own, all staff go the extra mile to ensure every individual need of guests are made. There is a high level of management presence in... More

Was this review helpful? Yes 3
South Wales
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

I have recently returned from the JZS. It was our 4th visit to Dubai so knew the standard to expect. Upon checking in everything seemed slightly unorganised and there was a lot of whispering going on between the staff. Anyway we were finally given our room on level 2. The room was lovely with a fab view overlooking the pool.... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

We are frequent travellers to Dubai from London. This was our 17th trip and we always stay in Jumeirah hotels given that their brand and service is consistently impeccable. This was our second visit to the Zabeel Saray hotel and once again we were blown away by the care and attention in this wonderful hotel. We stayed for 9 nights... More

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Kerikeri, New Zealand
Top Contributor
83 reviews 83 reviews
54 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was our 6th time in Dubai. Located on the Palm quite a drive from the airport. There are no shops, restaurants or cafes nearby. We only spent 1 night here on our way back to NZ after spending 3 days in peaceful Oman. We were met at our taxi by the bell boy and another staff member who gave... More

Was this review helpful? Yes 1
Rorbas
1 review
5 of 5 stars Reviewed 2 days ago NEW

It was a perfect hotel,the personal are so nice and the shuttle driver Rajendran was so friendly he explained how to use the metro and taxi. He drived very smooth. He showed how to go to the Dubai mall. He is a such a nice and a friendly person. The cooker Anup and Nathan at the breakfast point were very... More

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Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We stayed in this hotel for 10 nights last year and to be honest it was poor the pool was dirty and the staff miserable nothing really made me feel I would like to go back we got a apology but sorry doesn't really do much when your holiday has cost over £4000 shame really because the rooms are nice... More

Was this review helpful? Yes 1
London
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We travelled with BA from London Heathrow which was a very good flight and I would recommend them a they have recently upgraded their aircrafts. Our stay was for 7 nights. Upon arrival at Dubai we took a taxi to the hotel as transfers were not included in package. This cost about 110 AED which is about £17. Upon arrival... More

Was this review helpful? Yes 3
JZS_Management, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest I appreciate your loyalty to Jumeirah Hotels & Resorts and would like to thank you for your feedback from your stay with us at Jumeirah Zabeel Saray. Thank you for you warm acknowledgements of our opulent hotel, exquisite facilities, fine selection of Restaurants, culinary fare and high level of customer service provided by our team of dedicated colleagues,... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(25)
  • Pool area(19)
  • Wild wadi(16)
  • Club lounge(12)
  • Room service(9)
  • Talise Spa(6)
  • Friendly and helpful(6)
  • Imperium restaurant(6)
  • Half board(5)

Additional Information about Jumeirah Zabeel Saray

Address: The Palm Jumeirah, Crescent Road West | PO Box 27722, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Jumeirah Zabeel Saray 5*
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Also Known As:
Jumeirah Zabeel Saray Hotel Dubai

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style
#6 On the Beach Hotel in Dubai #8 Family Hotel in Dubai #10 Top resorts Hotel in Dubai #10 Luxury Hotel in Dubai #10 Business Hotel in Dubai #13 Romantic Hotel in Dubai
Hotel Class
Number of rooms
442

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