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All 477 Dubai hotels

The Ritz-Carlton, Dubai International Financial Centre

5.0 of 5 Hotel   |   Gate Village, DIFC, Dubai 00000, United Arab Emirates
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Ranked #55 of 477 hotels in Dubai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
AnMom2014 Japan
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372 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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Japan
1 review
5 of 5 stars Reviewed yesterday NEW

We had a cozy, wonderful stay! The hotel is magnificent, but all of the staff members are very friendly and helpful and they always think how they can make us comfortable. Especially, Jitendra of the Room Service section provided thoughtful service which was very impressive. The hotel is located near the Dubai Mall (i.e. Burj Khalifa and Dubai Fountain), about... More

Was this review helpful? Yes 1
Toronto, Canada
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

Everything was far beyond my expectation! Location of the hotel was great! 10 Durham for a taxi to the Dubai mall - couldn't be more convenient. I arranged to have a hotel car pick us up from the airport when we arrived into DXB...we were greeted right away and the hotel staff at the airport went above and beyond to... More

Was this review helpful? Yes 1
Top Contributor
50 reviews 50 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Like most Ritz-Carltons, this was a beautiful property with gorgeous rooms and a staff that was very friendly (if not always actually that helpful). Because of that, the complaints that follow may seem like nit-picking by an overly fussy business traveler and anyone who finds them trivial and unimportant would be entirely justified in ignoring them. But business travelers with... More

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Washington DC, District of Columbia
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

High end luxury, marble everywhere, and air conditioned. Sadly, it lacked a soul. Service not memorable either. Was not a memorable stay and its purely a good location for doing business. It lacked a certain something that I would expect from Ritz properties.

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LotharQuarzGM, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Sir, Thank you very much for choosing to stay with us and for taking the time to leave your feedback. I was however very sorry to hear that you were disappointed with the service and the overall experience. At The Ritz-Carlton, the genuine care of our guests and creating memorable experiences are our highest priorities, so please accept my... More

1 review
5 of 5 stars Reviewed 1 week ago

The Ritz Carlton in the financial centre is a wonderful base to see Dubai and luxurious too. The staff could not be friendlier or more helpful. The concierge told me everything I needed to know to get started on the cheap clean and efficient train system as well as providing tips of things to do. I would highly recommend the... More

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LotharQuarzGM, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Christine, Thank you very much for your complementary comments regarding your recent stay with us here at The Ritz-Carlton, DIFC. I was particularly delighted to hear that you received great service from our ladies & gentlemen, and that you enjoyed exploring our wonderful city with the hotel as your base. Dubai begins to cool down in October, so if... More

Sydney, Australia
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is luxury max! located close to 2 metro stations, restaurants, small supermarkets etc. All the staff are outstanding, special mention to Stephanie and Louisa for their helpful and friendly approach. The big things are obvious but it's the attention to detail on the little things that makes this hotel a must stay whilst in Dubai.

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LotharQuarzGM, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Madame, I wanted to thank you very much for the wonderful comments you shared regarding your recent stay with us. I couldn’t agree more that the small things and personalized service really make a hotel stay and travel experience memorable, and I am delighted that we were able to exceed your expectations during your stay with us. Thank you... More

Chiasso, Switzerland
Contributor
16 reviews 16 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is very nice, representing a great location for business travellers; I set up few meetings there, and it proved to be a truly business oriented hotel. Having said that, the service is horrible, showing little customer care and pursue of excellence. At check out, I decided to pack my items and have a good breakfast at the hotel... More

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LotharQuarzGM, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Sir, Thank you very much for sharing your feedback regarding your stay with us in September last year. I was however very disappointed to hear that the level of service you received was not first class, as at The Ritz-Carlton we pride ourselves on the genuine care of our guests, and our exceptional service levels. Please allow me to... More

Senior Contributor
34 reviews 34 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This is the perfect hotel where you can relax between your business appointments when you stay in Dubai. The rooms are quite big, clean and very comfortable. The staff is really friendly and always smiling. Enjoy the bar terrace where you can have a very pleasant drink, even during late evening.

Was this review helpful? Yes
LotharQuarzGM, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Sir/Madame, Thank you very much for sharing your feedback regarding your recent stay with us. It is wonderful to hear that you enjoyed a relaxing time, and made the most of our beautiful terraces. I do hope we have the opportunity to welcome you back again soon. Best Wishes, Lothar Quarz, General Manager More

London, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

After a long journey, I looked forward to spend a few hours lounging at the pool. After checking in, I found out that the outdoor pool was closed. Called down to the reception and after being passed around the front desk and the concierge a few times, they stated that it was on their website (where?) and offered no alternative... More

Was this review helpful? Yes
LotharQuarzGM, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Jennifer, Thank you for leaving your feedback regarding your recent stay with us. I am glad that overall you enjoyed an excellent stay but was extremely sorry to hear about your disappointment regarding the closure of the outdoor pool. During the very hot summer season, we have taken the opportunity to close the outdoor pool as we find very... More

UAE
Top Contributor
54 reviews 54 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is my second time to Ritz Carlton, DIF. The hotel has a great location in the Shaikh Zayed Road as you are just a steps away from Cafes, Supermarkets, Pharmacies,..etc. We stayed at the Club Suite for 2 nights, Ritz Carlton are known for the best mattress for a Good night sleep, and I do really agree with that.... More

Was this review helpful? Yes
LotharQuarzGM, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Ms Albeshr, Thank you very much for taking the time to write a review, and for allowing us to host you at the hotel on two occasions. I was very pleased to hear that overall you enjoyed your experience, and particularly that our ladies and gentlemen helped to create a memorable stay for you. Thank you for your feedback... More

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Additional Information about The Ritz-Carlton, Dubai International Financial Centre

Address: Gate Village, DIFC, Dubai 00000, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton, Dubai International Financial Centre 5*
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Also Known As:
The Ritz-Carlton, Dubai International Financial Centre Hotel Dubai

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#31 Business Hotel in Dubai #53 Luxury Hotel in Dubai #92 Romantic Hotel in Dubai #95 Family Hotel in Dubai
Hotel Class
Official Description (provided by the hotel)
The Ritz-Carlton, Dubai International Financial Centre is located in Dubai’s most vibrant destination for business, restaurants, leisure and the arts. Standing 14 stories high, the hotel epitomizes understated luxury and elegance behind the handsome limestone façade. The Ritz-Carlton Spa, indoor and outdoor pools, three world-class restaurants and three lounges with terraces make the hotel a dynamic setting and opulent retreat for any affluent traveler. Guests can enjoy the hotel’s outstanding business and leisure facilities, whilst benefiting from a direct walkway to The Gate, at the heart of DIFC, plus the added convenience of the city of Dubai at their fingertips. Premier attractions including Dubai Mall, Burj Khalifa and the World Trade Centre are just minutes away, along with two metro stations and the diverse downtown Dubai nightlife. The Ritz-Carlton, Dubai International Financial Centre the perfect spot from which to explore the Middle East’s most exciting city. ... more   less 
Number of rooms
341

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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