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The Ritz-Carlton, Dubai International Financial Centre

#59 of 514 Hotels in Dubai
Certificate of Excellence
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Gate Village, DIFC | Off Sheikh Zayed Road, Dubai, United Arab Emirates
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1 room 1 guest
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The Ritz-Carlton, Dubai International Financial Centre
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569 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
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  • All months
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Dubai, Dubai, United Arab Emirates
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was a Ritz hotel so I expected very good staff service and got it. Rooms were lovely with the most comfortable bedding ever. However, everyone has loads of appliances now and there really weren't enough sockets to charge everything. Most disappointing was the breakfast room which doubled up as a steak restaurant at night. Although the food and the... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

On my recent visit to the UAE, I took a trip to the Ritz Carlton after a long day full of meetings. Could not be more satisfied with the service I received by Syed Hasan, with vey good interpersonal skills. I asked him for recommendations for drinks, shisha and light snacks and they were all on point, this experience I... More 

Was this review helpful? Yes 1
Sanaa, Yemen
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Totally loved the attention to detail and the rooms. Service was so friendly as if it's the hotel I've frequented the very most. Staff are top notch and caring. Food in both the Belgian Restaurant and in the famous Center Cut were world standard.

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Riyadh
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

If you are looking to stay in a Hotel that respect the small details of the Guest, then you have chosen the wrong one. Reception staff are not welcomed ppl at all and they don't have the skills on how to solve guests issues, also the management is so week in controlling the quality of staff and other things ..... More 

Was this review helpful? Yes 1
LotharEQ, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Mr Faisal, Thank you for sharing your feedback and I am very sorry to hear that you did not enjoy your experience with us here at the hotel. I would very much like to discuss your comments with you further, and should you wish to, please send your contact details to me via private email at Lothar.quarz@ritzcarlton.com. Best Wishes,... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff at this hotel are the most professional and personable that I've encountered in my visits to Dubai. Guest Relations staff, in particular Nadi, went above and beyond to assist me and showed genuine interest in ensuring I accomplished all I wanted to do. The comfort of room from heavenly bed to little touches of sending me a bowl... More 

Was this review helpful? Yes 1
LotharEQ, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Jill, Thank you for taking the time to leave such detailed feedback following your stay with us and for your very kind comments. I was thrilled to hear that our ladies and gentlemen are the best you have encountered in Dubai, and that we were able to exceed your expectations with so many memorable touches and our service experience.... More 

Kuala Lumpur, Malaysia
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights on business trip. As mentioned in the title, the hotel is located in the IFC, where many banks and law firms set up shop. Very convenient if u hv meeting in the IFC. I Can't comment much about food around the hotel since my visit was during the Muslim fasting month. Many eateries were closed... More 

Was this review helpful? Yes
LotharEQ, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Madame, Many thanks for sharing your feedback regarding your stay with us during the month of Ramadan. I was glad to hear that you enjoyed our unique location and the room experience. I was however sorry to hear that you were not hugely impressed with the food that you tried in Cake, and please note that your comments have... More 

The Netherlands
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

We had another great stay in this hotel again!!! We had been here in the past and we always feel like royalty here! We have been to a lot of Ritz Carlton properties in the world but this one is definetely one of their best!! Everyone is so nice, so friendly!!! They always greet you by name, ask how your... More 

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LotharEQ, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Madame, Thank you so much for taking the time to leave such a detailed and wonderful review for the second time! It was a pleasure to read all of your comments, and I am delighted that our ladies and gentlemen were able to truly wow you by anticipating your needs, and providing the first class service that we always... More 

New York City, New York
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

-Nice location if you need to stay on/near Sheikh Zaayed Rd (for Burj Khalifa, Dubai Mall). Rooms are beautiful and cozy Front desk folks were VERY friendly and upgraded the room (upon request) with a small fee. Food was traffic.

Was this review helpful? Yes 1
LotharEQ, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Sir/Madame, Many thanks for sharing your feedback regarding your stay with us over the summer. I am glad that you enjoyed your time at the hotel so much, particularly your suite, and the friendly service you received from our ladies and gentlemen. We look forward to welcoming you back again next time. Best Wishes, Lothar Quarz General Manager More 

Miami, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had a wonderful time here at the Ritz Carlton. Service is the best in the Cake Cafe very great food and outstanding specially Manjli everybody is great I have a very memorable experience from there and I will never forget it and on my next trip to dubai I will make sure I will stay in the Ritz Carlton... More 

Was this review helpful? Yes 1
LotharEQ, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Ivan, Thank you for your very kind feedback following your family’s stay with us earlier this month. Cake, our patisserie and café is indeed a wonderful spot, and I have shared your positive comments with Mani and the rest of the team there; it is wonderful to hear that they were able to create such a memorable experience for... More 

Singapore, Singapore
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have stayed many nights in this Hotel, the service especially the club Lounge is perfect. The new set up of the restaurants will allow you to really enjoy your stay. The bathroom are really Nice! DIFC Area is good and close to everything. Also really close to the airport

Was this review helpful? Yes
LotharEQ, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Sir/Madame, Many thanks for sharing your comments, following your stay with us. It is great to hear that you enjoyed the Club Level experience, restaurants, room facilities, and our unique location here in DIFC. Thank you for also pointing out that we have a new restaurant opening soon; ‘Cara’ will be open from September, serving an international buffet for... More 

Hotel Review Summarization

What travelers say

  • Very good(6)
  • Club lounge(5)
  • Business hotel(3)
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301 photos of this hotel

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