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All 478 Dubai hotels

The Ritz-Carlton, Dubai International Financial Centre

5.0 of 5 Hotel   |   Gate Village, DIFC, Dubai 00000, United Arab Emirates
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86%
Ranked #57 of 478 Hotels in Dubai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
citychic81 London, United Kingdom
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380 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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English first
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here for 3 nights in September on a business trip. My room was available for check in early, which was great after an overnight flight so I was able to freshen up. The delux room was comfortable and the amenities were good. The coffee machine in the room is a welcome touch. The toiletries are nice. Housekeeping did... More

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London, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have stayed at Ritz a number of times especially when I have meetings at DIFC. It's proximity to DIFC makes it an ideal location for early morning meetings. The service at the hotel is excellent. I had forgotten my laptop charger on one of the visits and the concierge service was able to arrange for the charge. On another... More

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Kuwait City, Kuwait
1 review
4 of 5 stars Reviewed 4 days ago NEW

My first trip to the Ritz in the DIFC - had high expectations but too many minor screw ups lead me to be unimpressed. Food average - plus they served me pork when I asked for a vegetarian meal... Not what it is touted to be. But the location is perfect if you have meetings in the area

Was this review helpful? Yes
GMLOTHARQUARZ, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Madame, Thank you very much for taking the time to leave your feedback regarding your stay with us. I was however very disappointed to read about the unfortunate incident with your meal, and offer my sincere apologies for this inexcusable mistake. Please feel rest assured that we are looking into this to find out exactly how and why you... More

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 2 weeks ago

Overall good experience. The room was smaller than expected. Not all rooms have a good view. Specifically ask for a big room with good view. Breakfast Buffett was excellent with a number of options for vegetarians.

Was this review helpful? Yes
GMLOTHARQUARZ, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Sir, Thank you for sharing your feedback regarding your stay with us at our hotel. I am glad that overall you enjoyed the experience, but was sorry to hear that the view from the rooms did not exceed your expectations. Many of our rooms look onto the beautiful DIFC Gate, so may I recommend that you request one of... More

Contributor
11 reviews 11 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lovely hotel nearby to businesses. Enjoy watching the beautiful people go by in the hotel Lobby. Quite an experience. Rooms are small but stylish, but the bathrooms outstanding and room service is done very well.

Was this review helpful? Yes
GMLOTHARQUARZ, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Robert, Thank you very much for taking the time to share your thoughts on your stay with us here. I was delighted to hear that you enjoyed the experience and our location. We have a wide variety of room and suite categories, so should you require a larger room, should we be lucky enough to host you again, our... More

Mexico City, Mexico
Contributor
16 reviews 16 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is located in the financial district and I would recommend it for business people. The service is excellent and the decor and furniture very nice. The gym is well equipped and the restaurant is also good. The rooms are very comfortable and well designed.

Was this review helpful? Yes 1
GMLOTHARQUARZ, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Sir/Madame, Thank you very much for sharing your feedback regarding your stay with us. I was very glad to hear that you enjoyed our unique location, facilities and service. I do hope that you should you return to Dubai in the near future, we have the opportunity to welcome you back once again. Best Wishes, Lothar Quarz, General Manager More

Amman, Jordan
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel back in 2013, its luxurious furniture and service gave me an unforgettable experience. Also the location is not far from any type of activity, business or pleasure. Next time I'm in Dubai this hotel is diffidently my choice.

Was this review helpful? Yes
GMLOTHARQUARZ, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Sir, Thank you very much for taking the time to share your feedback regarding your stay with us. It is wonderful to hear that we were able to provide you with a memorable experience, and that you enjoyed our unique location here in DIFC. Thank you once again, and I do hope we are able to host you again... More

Japan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a cozy, wonderful stay! The hotel is magnificent, but all of the staff members are very friendly and helpful and they always think how they can make us comfortable. Especially, Jitendra of the Room Service section provided thoughtful service which was very impressive. The hotel is located near the Dubai Mall (i.e. Burj Khalifa and Dubai Fountain), about... More

Was this review helpful? Yes 2
GMLOTHARQUARZ, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Madame, Thank you very much for your kind feedback provided above, regarding your stay with us. I am glad that you made the most of our unique location, and was particularly delighted to hear that the service you received exceeded your expectations. I have shared your feedback with Jitendra and the rest of our ladies & gentlemen here, and... More

Toronto, Canada
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everything was far beyond my expectation! Location of the hotel was great! 10 Durham for a taxi to the Dubai mall - couldn't be more convenient. I arranged to have a hotel car pick us up from the airport when we arrived into DXB...we were greeted right away and the hotel staff at the airport went above and beyond to... More

Was this review helpful? Yes 1
GMLOTHARQUARZ, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Calum, Thank you very much for taking the time to leave such a wonderful review regarding your recent stay with us. It is our mission to make our guests feel at home, and to provide the very best personalized service, so I was particularly delighted to hear that this is exactly what you experienced. I am so glad that... More

Top Contributor
51 reviews 51 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Like most Ritz-Carltons, this was a beautiful property with gorgeous rooms and a staff that was very friendly (if not always actually that helpful). Because of that, the complaints that follow may seem like nit-picking by an overly fussy business traveler and anyone who finds them trivial and unimportant would be entirely justified in ignoring them. But business travelers with... More

Was this review helpful? Yes
LotharQuarzGM, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Sir/Madame, Thank you for taking the time to leave such detailed feedback regarding your recent stay with us. I was very disappointed to hear that you did not enjoy a true Ritz-Carlton experience. I 100% agree that the small touches make a hotel stay memorable, and I regret that we were not able to exceed your expectations in all... More

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Additional Information about The Ritz-Carlton, Dubai International Financial Centre

Address: Gate Village, DIFC, Dubai 00000, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton, Dubai International Financial Centre 5*
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Also Known As:
The Ritz-Carlton, Dubai International Financial Centre Hotel Dubai

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