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The Ritz-Carlton, Dubai International Financial Centre

#49 of 527 Hotels in Dubai
Certificate of Excellence
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Gate Village, DIFC | 4 Street, 9; off Sheikh Zayed Road, Dubai, United Arab Emirates
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Complimentary Breakfast
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The Ritz-Carlton, Dubai International Financial Centre
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639 Reviews from our TripAdvisor Community

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Riyadh, Saudi Arabia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

OK, so the rooms are OK, so they are true worthy for your typical 5-star hotel, but this is The Ritz, I expected something more sophisticated. God bless The Address, that's a brand I always miss when I try to stay in a different hotel. And for God sake, who charges for WiFi in 2016?!!!

Helpful?
Thank AbdulOfArabia
Riyadh
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The Ritz Carlton has a great location, easy walk to the DIFC. The rooms are very bright, and well illuminated. This is quite unusual for a business hotel. Breakfast was average, if not below average by Dubai standards. I experienced an issue with two items in my room. One was quickly fixed. No effort was made to fix the other... More 

Helpful?
Thank Speedy_Monkey
Cairo, Egypt
Level Contributor
56 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

The RC Dubai, Dubai Financial Centre, by its descriptive name, tells you it is the perfect location for doing business at the DIFC, but it's also as stones throw from the Metro line, and from there, you have access to all of the Malls, Hotels, Airport, and other neighborhoods of Dubai. The decor is Art Deco, and the spacious and... More 

Helpful?
Thank Jon D
LQ_GM_RCDIFC_1, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Jon, Thank you for taking the time to leave your detailed feedback regarding your recent stay with us at The Ritz-Carlton, DIFC. I was delighted to hear that you enjoyed our unique location in DIFC, which as you say is just minutes away from many of Dubai’s key attractions, as well as our rooms and restaurants. We are very... More 

Barcelona, Spain
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I had been to cara before for an early breakfast with my friends and was attended by a lovely lady called Charmain. I went back this week, and surprisingly enough Charmain was there and remember my name and welcomed me and my friend back with open arms. She was assisting other tables but made sure to walk by and ask... More 

Helpful?
Thank sophy d
LQ_GM_RCDIFC_1, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Sophy, Thank you very much for your wonderful review regarding your breakfast experience in Cara. I am so glad that Charmaine were able to make your stay so memorable, and I have recognized Charmaine for the exceptional service she provided to you. Many thanks again for your kind words and for taking the time to share your experience here.... More 

Level Contributor
94 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is my first time to stay at The Rits-Carlton DIFC and it was really perfect stay. The service the rooms the location and everything was perfect. I really enjoyed the stay and they have one of the best beds ever, you will really enjoy the sleep. this is what I call perfect 5 star hotel . The only comment... More 

Helpful?
Thank khaledalsheikh
LQ_GM_RCDIFC_1, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Khaled, Thank you for sharing your comments, and I am glad that you enjoyed our facilities and your overall experience here at the hotel, in particular the comfort of our beds. We are indeed very lucky to enjoy such a unique location just minutes from many of Dubai’s key attractions. Thank you once again, and we very much look... More 

Weybridge, United Kingdom
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First stay at this hotel and it was certainly not a disappointment. Room was immaculate and the bed was easily one of the most comfortable i have ever slept in. Room was a good size, although with limited view, Very quiet and well sound proofed meaning a good night's sleep is easy to achieve. Slightly unusual having glass walls to... More 

Helpful?
Thank littleorchard1
LEQ_RCDIFC, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Sir, Thank you very much for your kind feedback. It is always wonderful to hear feedback from our guests, and I was particularly delighted to hear that you enjoyed the full Ritz-Carlton, DIFC experience, including our beds, pools, spa and restaurants, and I am delighted that you made the most of your stay. On another note, I was sorry... More 

Copenhagen, Denmark
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We just came back from a 4 day stay at the Ritz. We booked a residence apartment with 2 bedrooms for our family of 4 (2 adults and 2 teen-agers). VERY spacious and well equipped with high standard. The Staff was VERY helpful and went out of their way to make our stay memorable. It was our kids birthday at... More 

Helpful?
Thank World T T
LEQ_RCDIFC, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Sir, Thank you very much for your valuable feedback. It is wonderful to hear that you enjoyed our facilities and restaurants and I was particularly delighted to hear that our ladies and gentlemen were able to go above and beyond to stage a memorable birthday celebration for your children. I am also glad that you enjoyed our Executive Residences,... More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We arrived with our one year old son and had wonderful experiences throughout. From the moment we stepped out of the car on arrival, it was a fabulous time and we will certainly return when the opportunity arises. All team members were great. Ms Nadi Ayick was amazing in recognizing all our needs, from arrival to departure and beyond. She... More 

Helpful?
Thank HeFi5428
LEQ_RCDIFC, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Sir, Thank you for taking the time to leave your feedback regarding your recent stay with us. It is wonderful to hear that you thoroughly enjoyed your stay, and I have passed on your very kind comments to Nadia, who has also been recognized to the rest of the team. Thank you once again, and I do hope we... More 

London
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

With so many Hotels in Dubai geared to tourists it is really nice to find an excellent Hotel geared much more to the business sector. Excellent conference and meeting rooms all situated right in the heart of the financial centre. Reception is occasionally a little understaffed after midnight which is a key check-in time for flights arriving from Europe. But... More 

Helpful?
Thank nmw27
LEQ_RCDIFC, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Sir, Thank you very much for providing your feedback regarding your recent stay with us. I am glad that our grounds and the service from our ladies and gentlemen exceeded your expectations but I was sorry to hear that you were not fully satisfied with the arrival experience. Please accept my apologies for this, and I do hope that... More 

Burlington, Canada
Level Contributor
201 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A very slow check-in . In fairness , we arrived at 1:00 AM with a very large group from the airport . They had a person in-training on the desk who struggled . The luggage took forever to get up to the room - in fact I had to go down to the lobby to expedite it . The room... More 

Helpful?
Thank Jack M
LEQ_RCDIFC, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review

Dear Jack, I am very sorry to hear that you did not have a pleasant check-in experience at our hotel and I understand it must have been very frustrating after a long flight. Your feedback is greatly appreciated and please be assured that I will personally look into the issues you have raised. On a more positive note, I’m delighted... More 

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