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One&Only The Palm Dubai

Travelers' Choice award winner
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West Crescent | Palm Jumeirah, Dubai 114843, United Arab Emirates
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One&Only The Palm Dubai
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566 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
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Manchester
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed at this hotel for 2 nights on our way back from a very relaxing holiday in the Maldives to celebrate our 25th wedding anniversary. We were greeted very warmly and informed we were going to be upgraded to a suite. The suite was the most beautiful room we have ever stayed in,amazing bathroom with a huge balcony with views... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 2 days ago NEW

I never write reviews - but for this disgraceful resort I will make an exception. We stayed here in May 2014 for our honeymoon - following our stay in incredible Maldives. From arrival to departure the service was awful. The arrogance of the general manager Sebastian, operations manager Moorthy and their assisting staff truly left me appalled. I met with... More 

Was this review helpful? Yes 1
Cornwall, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

After staying in Dubai on vacation 43 times in the last 8 years the last 13 times I might add in the Atlantis which I also cannot fault I would like to think I know a little of what to expect in a top class hotel . The One & Only has raised the bar to a level of experience... More 

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OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Jason S, It was a pleasure having you with us once again and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have chosen One&Only The Palm to celebrate your birthday and that you have enjoyed our facilities, as well as services provided by our dedicated... More 

London, United Kingdom
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for 9 nights in a junior suite with ocean view. This place is heaven! The food, the service and everything in between was 5* it was Ramadan so a bit quieter than usual but still one of the best trips I've had in a while. I will definitely be back soon!

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OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear ccitsme, It was a pleasure having you with us once again and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have chosen One&Only The Palm to celebrate your birthday and that you have enjoyed our facilities, as well as services provided by our dedicated team... More 

Greater London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Our third stay here, and it just gets better. Gorgeous rooms, beautiful grounds, and splendid food excellently served by great staff. What more to say; we were treated like royalty! Warm & friendly atmosphere from the moment the taxi door is opened for you at the entrance. Special thanks to Dev for the buggy ride to the pier restaurant!!

Was this review helpful? Yes 1
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear pauline r, It was a pleasure having you with us once again and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have chosen One&Only The Palm to celebrate your birthday and that you have enjoyed our facilities, as well as services provided by our dedicated... More 

Cheshire, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

first holiday without children, and celebrating a special wedding anniversary, so a big treat for us. We were treated like royalty, all members of staff took pride in the hotel and the experience they provided for us. The food was exceptional, the pool service made us feel very pampered. Management had a presence within the hotel, giving everyone a very... More 

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OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Fiona B, It was a pleasure having you with us once again and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have chosen One&Only The Palm to celebrate your birthday and that you have enjoyed our facilities, as well as services provided by our dedicated... More 

Paris, France
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I was expecting this to be a luxury hotel, but the service meant that it surpassed my (already high) expectations. The staff were attentive, friendly and professional - it was quite a shock going back into the real world after they had looked after us so beautifully for the week. The hotel itself is stunning and boasts a private beach,... More 

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OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear emmavcgreenlees, It was a pleasure having you with us once again and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have chosen One&Only The Palm to celebrate your birthday and that you have enjoyed our facilities, as well as services provided by our dedicated team... More 

1 review
5 of 5 stars Reviewed 1 week ago

Having stayed once before in August 2013, and before that multiple times in the One&Only The Royal Mirage, I can confidently say that this trip was by far the best of them all. One&Only The Palm is so lovely and small and staying during Ramadan further highlighted this - you felt as if you had the whole hotel to yourself!... More 

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OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Katherine B, It was a pleasure having you with us once again and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have chosen One&Only The Palm to celebrate your birthday and that you have enjoyed our facilities, as well as services provided by our dedicated... More 

5 of 5 stars Reviewed 2 weeks ago

This hotel is absolutely gorgeous and perfect for couples who are looking for an unforgettable holiday. We stayed the third time in this hotel and it was again amazing. The complete hotel area is luxurious with very nice gardens and great views of Dubai's skyline. Everything is very well maintained and the main pool with its cabanas is very beautiful.... More 

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OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear monet305, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have enjoyed our facilities, as well as services provided by our dedicated team members. We have shared your comments with our teams, and they are all very... More 

Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is a great hotel for couples. The villas are beautifully designed. The bathroom is probably as large as the bedroom, with Aqua di Parma amenities and a huge window. The resort is a great escape from the city with a high level of privacy. Room service was great, with a lot of options on the menu. The main pool... More 

Was this review helpful? Yes
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear guantanameraaa, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have enjoyed our facilities, as well as services provided by our dedicated team members. We have shared your comments with our teams, and they are all very... More 

Hotel Review Summarization

What travelers say

  • Royal Mirage(7)
  • Pool area(5)
  • Fresh fruit(4)
  • Very good(3)
  • Half board(3)
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