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One&Only The Palm Dubai

Travelers' Choice award winner
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West Crescent | Palm Jumeirah, Dubai 114843, United Arab Emirates
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One&Only The Palm Dubai
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One&Only The Palm Dubai
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549 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
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London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I'm in my 60's and stayed on my own for the last three nights of June 2015. Throughout my visit service was flawless, The One&Only The Palm maintains a consistently high standard throughout from the impeccable room to the manicured gardens attention to detail is evident everywhere. I've stayed in Dubai many times. On this occasion I wanted a quiet... More 

Was this review helpful? Yes
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Mr Atkinson, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have enjoyed our facilities, as well as services provided by our dedicated team members. We have shared your comments with our teams, and they are all... More 

Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We spent 10 nights again at this amazing hotel in June ...it is our favourite place. Everything is perfect about the hotel and we shall carry on going back as we are always made to feel so welcome everytime The pool areas are fantastic and so wonderfully looked after by Noel and his wonderful team headed by Guyan ...nothing is... More 

Was this review helpful? Yes
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Carole J, It was a pleasure having you back with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have enjoyed our facilities, as well as the services provided by our dedicated team members, especially Noel, Gayan and Jacky. We have shared your comments... More 

5 of 5 stars Reviewed 5 days ago NEW

My boyfriend and I stayed at The One & Only Palm for a week in May and to say we had a great time would be an understatement! It was just amazing, the hotel was beautiful and very clean! We were greeted with cold towels and cocktails upon arrival and this treatment continued throughout the holiday, my personal favourite being... More 

Was this review helpful? Yes
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Natalie K, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have enjoyed our facilities, as well as the services provided by our dedicated team members. We have shared your comments with them and the rest of... More 

London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Recently visited One & Only The Palm for 4 days , had a fantastic time with fabulous weather . Stayed in a wonderful room , great views overlooking the sea , hotel staff couldn't do enough for you , had some amazing food at breakfast & dinner , watch out for Ramadam menus change other than that a great place... More 

Was this review helpful? Yes
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Carole L, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have enjoyed our facilities, as well as services provided by our dedicated team members. We have shared your comments with them and the rest of our... More 

Motherwell, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I spend 6 days at the One and Only, The Palm and had a fantastic time. From being greeted with cool towels and a juice cocktail on arrival at 2.30 AM!! Then receiving an upgrade to a beautiful mansion house overlooking the beach. On the first morning at breakfast the Executive Assistant Manager, Moorthy Mudaliar came over... More 

Was this review helpful? Yes
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Alan M, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have enjoyed our facilities and services provided by our dedicated team members. We have shared your comments with them and the rest of our teams, and... More 

Level Contributor
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Me and my partner spent a week at the one and only the palm and had the most amazing time. I cannot wait to go back. The staff were amazing, the room was stunning and so was the whole hotel. Out of the 3 restaurants "stay" was our favourite... Delicious food and outstanding service. If you was to take children... More 

Was this review helpful? Yes
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Kyleighx, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have enjoyed our facilities and services provided by our dedicated team members. We have shared your comments with them and the rest of our teams, and they... More 

Winchester, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Luxurious to the highest level, service beyond question and absolutely gorgeous surroundings. We loved the beach bar with the lit chairs (name escapes me), and enjoying a drink in the grounds as a beautiful peacock strolls by is quite a memory. Waking up with a hangover, down to the bar for the best mojito i've ever tasted!

Was this review helpful? Yes
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Tony G, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have enjoyed our facilities and services provided by our dedicated team members. We have shared your comments with them and the rest of our teams, and... More 

Dubai, United Arab Emirates
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Visited this place early June. Recommended for couples specially honeymooners and people who's looking for a very very very quiet place. A flaws in their service though that's why i gave 3. It seems you always need to ask for a simple standard amenity given that it is a 5 star hotel. I need to ask and wait for dental... More 

Was this review helpful? Yes 1
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Myk C, Thank you so much for sharing your experience related to your recent stay with us. We indeed apologise, as it seems we have come short of meeting your expectations, and do sincerely regret any inconvenience you may have experienced. Please rest assured that your every comment has been reviewed with the respective Managers, who have taken on... More 

Ely, United Kingdom
Level Contributor
154 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For those under 40 Google Chsney Hawkes! We stayed here for 10 days who included some time in the Mirage the sister hotel across the bay accessed by the hotels boat. Positives: 1. Quiet spot compared to all other Dubai areas. 2. Rooms to a high standard, nicely dressed and high end. Pick a premier sea view or a suite.... More 

Was this review helpful? Yes 2
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Superally2007, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have enjoyed our rooms and services. Thank you for recognizing the efforts of Jenson, Ramesh and Ramy; they were all delighted to heard of your feedback. Nevertheless,... More 

Dubai, United Arab Emirates
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were warmly greeted by the reception staff, from the moment we arrived, who sit you down with a nice cold refreshing drink. They take your luggage and check you in and so all you need to do is sit back and relax. We were told that the room is ready. Got a room with direct access to the beach... More 

Was this review helpful? Yes 3
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear hyunvwon, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have enjoyed our facilities and services provided by our dedicated team members, especially Cassandra, Leo and Joey as highlighted in your comment. We have shared your feedback... More 

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