We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

One&Only The Palm Dubai

Travelers' Choice award winner
Hotel website
West Crescent | Palm Jumeirah, Dubai 114843, United Arab Emirates
Special Offer
Save 20% on Your Stay
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
One&Only The Palm Dubai
Professional photos View all
Browse nearby
One&Only The Palm Dubai
Write a Review

487 reviews from our community

Traveler rating
    398
    50
    21
    8
    10
See reviews for
92
287
6
17
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (487)
  • Mar-May only
    (125)
  • Jun-Aug only
    (104)
  • Sep-Nov only
    (135)
  • Dec-Feb only
    (123)
All months
Superior, Colorado
Top Contributor
131 reviews 131 reviews
29 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

This is a real gem. The hotel is immaculate in every way. The staff is very friendly and willing to do any thing they can to help. Upon entrance they treat you as you are family, welcome drinks, smiles , cold towels, they're amazing. Check in is flawless.mthey walk you to your room & your bags arrive immediately. Explain every... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

It is a 4 years old resort really nice ..simple and cosy. I would suggest this place for people who want to be free of civilization relax and unwind. Everything in this hotel stops at 1am. It is really quiet and you will see many couples. Strange must be the only place that adian people dont exist. The food is... More 

Was this review helpful? Yes 1
Bedfordshire UK
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Arriving at the hotel was greeted like a long lost friend. Told we were being upgraded to a garden room which was very comfortable and spacious. The staff make this resort, they would bend over backwards to your every whim. Spent some time on beach which was very clean. The pool looked inviting. We only stayed 3 days on route... More 

Was this review helpful? Yes 1
Essendon, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I have to admit I've always found a Dubai rather soulless & a little too blingy. It's is however a relatively short flight from London & together with the winter warmth, makes it a perfect destination for some winter sun. This time we opted for the O&O on the Palm. The hotel has 2 main advantages for me. Firstly it's... More 

Was this review helpful? Yes 1
Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After visiting many hotels this one tops the list on pure luxury with wonderful attentive staff in what is probably the only relaxing location in Dubai. It's entrance is perfect and tells you that you made the right choice. Rooms spacious wonderful pool (possibly need a child free area) and first class restaurants and bar area.

Was this review helpful? Yes 1
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I have just returned from our second visit to this wonderful hotel. To be honest I never thought that Dubai would be my wife's scene, but it was her idea to go back and I certainly didn't need any persuading! The position of the hotel is fantastic - beautiful quiet beach (man made but one of the... More 

Was this review helpful? Yes 1
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Les H, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have enjoyed our facilities and services provided by our dedicated team members. We have shared your comments with them and the rest of our teams, and... More 

London, United Kingdom
Contributor
16 reviews 16 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent February half term here for second year in a row. Cannot be faulted. We had two connecting rooms both of which were lovely and huge. Quality and choice of food was top notch and superb service. If you want Dubai but away from the madness this is the place. Well done again One & Only.

Was this review helpful? Yes
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear CAandfamily, It was a pleasure having you with us again and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have enjoyed our facilities and services provided by our dedicated team members. We have shared your comments with them and the rest of our teams, and... More 

County Dublin, Ireland
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our 3rd visit to Dubai and our second to the One & Only The Palm. Again the hotel didn't disappoint. As part of the One & Only group you can rest assured that luxury and attention to detail are the orders of the day. However for Dubai this kind of luxury is probably a tad understated (sorry, no... More 

Was this review helpful? Yes 1
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Maryse M, It was a pleasure having you with us again and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have enjoyed our facilities and services provided by our dedicated team members. We have shared your comments with them and the rest of our teams,... More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This is a quiet , tranquil,secluded, superior hotel! You have the stretch of beach to share with hardly anyone. The main pool is majestic with intimate double bed sun loungers and attentive poolside staff. We always have the one bed junior suite with its own pool. They even have an extra fridge waiting for us as they know my husband... More 

Was this review helpful? Yes
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Deesbits, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have enjoyed our facilities and services provided by our dedicated team members. We have shared your comments with them and the rest of our teams, and they... More 

Lugano, Switzerland
Contributor
17 reviews 17 reviews
3 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A great, relatively small, hotel in Dubai. Low rise, personal, and private. The place to stay if you want to be close to the pace and glitz, yet enough far away to choose when and if. Beautiful beach, great dining, personalized service. It only needs to improve the tennis court, not even close to the level of the rest.

Was this review helpful? Yes 2
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Michael G, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have enjoyed our facilities and services provided by our dedicated team members. We have shared your comments with them and the rest of our teams, and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

505 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (444)
Viewed
Pool/beach area (73)
Viewed
Room/suite (71)
Viewed
Dining (34)
Viewed
View from room (17)
Viewed
Hotel & grounds (100)
Viewed
Bathroom (19)
Viewed
Business center/function rooms (1)
Viewed
2:11
Videos (2)
Viewed
Other (127)

Management photos: Courtesy of the property manager

Viewed
All management photos (61)
Viewed
Dining (16)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (8)
Viewed
Pool/beach area (2)
Viewed
Other (24)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question