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All 481 Dubai hotels

One&Only The Palm Dubai

5.0 of 5 Hotel   |   West Crescent | Palm Jumeirah, Dubai 114843, United Arab Emirates
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Ranked #21 of 481 Hotels in Dubai
A recent review
5 of 5 stars reviewed 1 week ago
Mark N Bristol, England, United Kingdom
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409 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Bristol, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I can not thank the Hotel and especially Tessa Gosselin enough for making our special day truly wonderful. If you've ever stayed or been to a one and only resort then you know how first class and exceptional the service and attention to details is, for our wedding they raised that to a whole new level. We... More

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Suffolk
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We love Dubai & have visited may times. The One & Only resorts are our favourites. Stunning hotels and service with top class luxury. This is a really beautiful hotel. Much smaller and more intimate than The Royal Mirage. We had a Palm Manor beach mansion and it was absolutely stunning. Really big and spacious, beautifully furnished with a lovely... More

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Stevenage, United Kingdom
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I have just returned from the one & only and I can honestly say it was a wonderful hotel with some lovely people I want to especially say thank you to Alex who always spoke to us and made our stay extra special. I cannot wait to go again very soon and experience there great service and fantastic food. They... More

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Los Angeles, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the minute we stepped in to the hotel, we were greeted with a special welcome. We stayed at the Junior Suite with private pool and it was heaven. Service was beyond astounding. We would go back in heartbeat if and when time allows. Even on our last night, when we dined at the 101 club, they surprised with a... More

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Ascot
Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

2nd Honeymoon, kids at home and 10th wedding anniversary so this had to be right. First pleasant surprise - having the hotel send a Range Rover for airport pickup was not hugely expensive by US/EU standards and was a nice treat to be met outside security. 2nd Pleasant Surprise - we arrived at 8am and obviously our room was not... More

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Kent, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Having recently returned from our third stay at this outstanding resort, I feel compelled to write my first ever report for Tripadviser. This trip was a celebration for my husbands 50th birthday and although not expected, our hoped for upgrade from a beach premier room to a junior suite was a wonderful start to what was to become simply a... More

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OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Mary P, It was a pleasure having you with us once again and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have chosen our resort to celebrate your special occasion and that you have enjoyed our facilities as well as services provided by our dedicated... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It has taken me almost a week to write this review due to holiday blues!!! Huge thanks to the following people - in particular Moorthy Mudaliar who made our holiday one to remember - Naveen (who we've now known for 10 years and who always makes our stay extra special), Noel, Alex, Ram, Virginia, Olga, Kevin the pastry Chef &... More

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OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear sbuttoni, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you enjoyed our facilities as well as services provided by our dedicated team members, especially Moorthy Mudaliar, Naveen, Noel, Alex, Ram, Virginia and Olga, Suresh and our pastry... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I had a fabulous holiday at the Palm between 11th and 22nd September and would like to thank Moorthy Mudaliar , Operations Manager and his team for their outstanding care and attention to detail. We cannot fault the service from any member of staff but in particular would like to thank the following :@STAY – Sunshine, @ZEST... More

Was this review helpful? Yes 2
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear jonvon2014, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you enjoyed our facilities as well as services provided by our dedicated team members, especially Moorthy Mudaliar, Sunshine, Daryll and Robin, Channa, Nithin and Golden. We have shared... More

Kent, England, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

On our first visit to Dubai a few years ago we stayed at The One & Only, Arabian Court and had a fabulous holiday. This time and with the same group of friends we decided to stay at The Palm as we had two 50th Birthday celebrations and wanted to do something really special......and oh boy we were not disappointed!!... More

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OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Mandy M, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you enjoyed our facilities as well as services provided by our dedicated team members, especially all colleagues highlighted individually. We have shared your comments with them and... More

Dubai, Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We love a good afternoon tea but sadly this was not one of them. We started off so well with a great welcome from the concierge/ valet. The lounge where the afternoon tea is served is beautiful but sadly the service was lacking. We had to ask the waiters to take a drinks order while we waited for other guests... More

Was this review helpful? Yes 1
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Julie L, It was a pleasure having you with us and thank you for the constructive review of your recent visit to One&Only The Palm. We appreciate your recognition of our warm welcome and beautiful facilities. Nevertheless, we are at a loss, and apologize if we have come short of meeting some of your expectations, and do sincerely regret... More

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Additional Information about One&Only The Palm Dubai

Address: West Crescent | Palm Jumeirah, Dubai 114843, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — One&Only The Palm Dubai 5*
Number of rooms: 95
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Also Known As:
One And Only The Palm Dubai
One&Only The Palm Dubai Hotel Dubai

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