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All 477 Dubai hotels

One&Only The Palm Dubai

5.0 of 5 Hotel   |   West Crescent | Palm Jumeirah, Dubai 114843, United Arab Emirates
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Ranked #29 of 477 hotels in Dubai
A recent review
5 of 5 stars reviewed yesterday
Valtpal Belfast, United Kingdom
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384 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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English first
Belfast, United Kingdom
Top Contributor
103 reviews 103 reviews
33 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was the most fabulous hotel we have stayed in to date / during our last 6 no. visits to Dubai. The room, the pool, the restaurant and the service were all outstanding - no speck of dust anywhere, and the staff were all extremely pleasant. It was a little unfortunate that the restaurant on the pontoon was closed for... More

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Luxembourg
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

As a friend of smaller luxury hotels, I did have problems to find the accurate hotel in Dubai. But One and Only the Plam finally did meet my expectations. Really great personal and cozy resort, were I could find a perfect service and warm welcome feeling and a place where I could relax and “switch down the engine”. Minor problems... More

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London, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Arrived at the one and only and was up graded to a suite. This hotel is sheer indulgence perfect for couples newly weds not the place really for young children although there was a few. The service is second to none. The food choice was plentiful catering for every taste. 3 good restaurants on site. One restaurant out on the... More

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Hertford, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

It's interesting to see the resent negative reviews of this hotel, we have been visiting the one & only in Dubai for over 10 years and we have visited numerous other one & only resorts, we have been huge fans and recommended to numerous friends and family's members. For the past 3 we have stayed at the palm and we... More

Was this review helpful? Yes 2
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear luxury_11, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We indeed apologise if we have come short of meeting your expectations, and rest assured that your comment has been reviewed with members of the concerned teams. We hope that you will give us... More

Dublin, Ireland
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Hotel was lovely, and service was good. However the staff did not seem to know anything about the half-board option. We were advised that one of the restaurants was excluded from the offer, but on further inquiry(unfortunately on our last night) we were advised that this third [read nicer] restaurant was able. Other than that, the fact that water in... More

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Cheshire, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We returned after a fabulous trip last year. This hotel meets all expectations.We were greeted with the warmth you feel when you are visiting family.During the last year our daughter was diagnosed with a Gluten Wheat and Dairy Allergy. Our travel agent sent over the requirements and on arrival we were met by the manager and Chef from Zest. I... More

Was this review helpful? Yes 3
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Family McCracken, It was a pleasure having you all with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you consider ZEST the "finest dining you have experienced", and that you enjoyed our facilities as well as services provided by our dedicated team members. We... More

Dubai, United Arab Emirates
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

A beautiful hotel if only it were run like a true One & Only. My Husband and I stayed at in a Mansion Suite for our baby moon requesting only one thing from the duty manager- to ensure all runs smoothly during our stay. 2 minutes later his front desk employee overcharged my card by 50% for the pre-authorization. The... More

Was this review helpful? Yes 3
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear ealqasimi, Thank you so much for taking my call the other day and for sharing with me in such detail the service shortfall you encountered at the time of your check-in. I am deeply saddened, and do indeed acknowledge that we fell short of your expectations. Please rest assured that I have personally looked into the matter and shared... More

Doha, Qatar
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

This is probably the worst hotel I have ever visited! Firstly I have written an email to the GM straight after this indicent and he has not bothered to reply or for someone to on his behalf if he is too busy to look after his customers! This is possibly the worst 5 star hotel! Upon arrival my husband was... More

Was this review helpful? Yes 2
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Sandra R, It was a pleasure having you with us at One&Only The Palm, and thank you for taking the time to share your feedback. We have reviewed the comment you have raised and do appreciate that the communication of the resort's dress code and sensitive handling of this etiquette, is one that we can enhance within the resort.... More

Dubai
Contributor
14 reviews 14 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We just had the pleasure of staying at this amazing property for the 4th time. There are not enough words to describe how amazing it is. Attention to detail, superb hospitality. Thoughtful extras like sunglasses being cleaned for you at the pool . I was celebrating a birthday and was made to feel very special, nothing was too much trouble... More

Was this review helpful? Yes 1
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Janet W, It is a pleasure to have you with us and thank you for taking the time to review your stay at One&Only The Palm. We are delighted to read that you are enjoying our facilities as well as services provided by our dedicated team members. We have shared your comments with our teams, and they are all... More

Dubai, United Arab Emirates
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What are you waiting for? Pack your bags and get to this sublime dream location now! Best hotel visited in 13 years so far, staff are very attentive and polite. The pool is very intimately private and has all round universal sun angles to enjoy. More comments to follow in 3 days.

Was this review helpful? Yes 1
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear mac c, It is a pleasure to have you with us and thank you for taking the time to review your stay at One&Only The Palm. We are delighted to read that you are enjoying our facilities as well as services provided by our dedicated team members. We have shared your comments with our teams, and they are all... More

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Additional Information about One&Only The Palm Dubai

Address: West Crescent | Palm Jumeirah, Dubai 114843, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — One&Only The Palm Dubai 5*
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Also Known As:
One&Only The Palm Dubai Hotel Dubai
One And Only The Palm Dubai

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#14 On the Beach Hotel in Dubai #19 Spa Hotel in Dubai #21 Romantic Hotel in Dubai #27 Luxury Hotel in Dubai #29 Top resorts Hotel in Dubai #45 Family Hotel in Dubai #78 Business Hotel in Dubai
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Official Description (provided by the hotel)
Arrive in style by limousine or boat at the private marina of Dubai’s most intimate new beach resort. Discover this exquisite low-rise boutique oasis located on the lush, landscaped private peninsula of the Palm Jumeirah crescent. One&Only The Palm blends Moorish and Andalusian architecture with contemporary chic interiors, consisting of 91 keys and 4 exclusive Beach Villas. Stylish guest rooms are secluded in a residential environment within the tri-level Manor House, six low-rise Mansions and four private Beach Villas. Once relaxed and unpacked, indulge in the resort’s private leisure facilities including a stunning 850 square-metre swimming pool, 450 metres of beach front and the outstanding all-suite One&Only Spa and fitness centre. Families Travelling in Style: Save 50% on second room for children or teenagers plus Complimentary Aquaventure tickets and Breakfast. Celebrate the magic of family and the enchantment of summer at One&Only The Palm, Dubai with the Families Travelling in Style offer. One&Only The Palm offers an exclusive and secluded enclave of impeccable style. Amidst lush manicured gardens, fountains and pools along the sparkling shore, guests of all ages can truly enjoy the beauty of the resort. Book your first room for two adults at One&Only The Palm this summer and receive a second room at 50% off the room rate for a maximum of three children or teenagers, when staying three nights or more. A maximum of two children up to 16 years old, plus one teenager up to 18 years old are permitted in the second room. Includes Daily Breakfast in Zest. Plus, families staying three nights or more will receive one complimentary Aquaventure Waterpark ticket per person per stay, unlocking unlimited thrills at the largest and most exciting water park in the Middle East. Situated across 42 acres of coastline, Atlantis The Palm, Dubai creates a stage of vibrant water experiences such as Master Blasters, speed slides, rivers and rapids. Enjoy the thrill of Aquaventure Waterpark, explore the Dubai marine life of The Lost Chambers and make your dreams come true at Dolphin Bay. The waters of Atlantis await! ... more   less 
Number of rooms
95

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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