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All 478 Dubai hotels

One&Only The Palm Dubai

5.0 of 5 Hotel   |   West Crescent | Palm Jumeirah, Dubai 114843, United Arab Emirates
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One&Only The Palm Dubai
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Ranked #27 of 478 Hotels in Dubai
A recent review
3 of 5 stars reviewed 4 days ago
Julie L Dubai, Dubai, United Arab Emirates
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397 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dubai, Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We love a good afternoon tea but sadly this was not one of them. We started off so well with a great welcome from the concierge/ valet. The lounge where the afternoon tea is served is beautiful but sadly the service was lacking. We had to ask the waiters to take a drinks order while we waited for other guests... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We arrived at hotel at 6:00am after a long flight from Australia, I was expecting to just leave bags at reception until check-in was available. The lovely staff served us with fresh towels & a cool drink, then upgraded us from a Premium King Room to a Junior Suite & checked us in straight away to our surprise. The room... More

Was this review helpful? Yes
The Hague, The Netherlands
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Times flies on the One&Only "The Palm" Dubai, the most beautiful moments always seemed to accelerate just when you want to hold onto them for as long as possible. For the third time in a row my husband and I stayed at this gorgeous hotel, and definitely: "We will be back". Through the kindness of the management, staff and services,... More

Was this review helpful? Yes 2
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed at this Hotel with my husband, my brother and his wife. We couldn't fault it in any way. I have visited Dubai and stayed at other 5 star Hotels there but this one excels all others! The cleanliness of the place is 100%. All the staff are so helpful and friendly. We were treated like royalty .... More

Was this review helpful? Yes 1
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Bailey2220, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are truly pleased to hear that you have enjoyed our facilities as well as services provided by our dedicated team members. We have shared your comments with our teams, and they are all... More

Yorkshire
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been to many 5 start resorts around the world and the majority have been lovely but we have never felt like we wanted to return to any of them........ with the exception of here. So much so that as soon as we returned home I was straight on the internet to book for November and I'm sure it... More

Was this review helpful? Yes
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear joby76, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are truly pleased to hear that you have enjoyed our facilities as well as services provided by our dedicated team members. We have shared your comments with our teams, and they are all... More

uae
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have been in Dubai for 11 years now and have seen my share of all the glitzy 5 starts hotels, and I thought nothing will impress me anymore until I went to the One & Only the Palm. I had a conference to organize so I have chosen this hotel to treat our customers. I don't know what to... More

Was this review helpful? Yes
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear ClaudiaTaylor, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are truly pleased to hear that you have enjoyed our facilities as well as services provided by our dedicated team members, especially Tessa. We have shared your comments with our teams, and they... More

Senior Contributor
24 reviews 24 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I Have just come back from Dubai where we stayed at The one and Only The Palm. My husband choose this Hotel and he could not have Chosen anywhere more perfect than this. The hotel is Amazing ! From the moment we arrived and checked in to when we sadly checked out the customer service was second... More

Was this review helpful? Yes 3
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear DebbieRichie, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are truly pleased to hear that you have enjoyed our facilities as well as services provided by our dedicated team members. We have shared your comments with our teams, and they are all... More

London
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Dear One and Only Team, Firstly i would like to begin my review to Congratulate you for absolutely impeccable service! There was not one person or staff i can fault... I would just like to mention that alot of people are turned off by "dress code" however, its important to be reminded that this is a fantastic hotel, whereby there... More

Was this review helpful? Yes 2
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Mr & Mrs Bassi, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are pleased to hear that you have enjoyed our facilities as well as services provided by our dedicated team members. We have shared your comments with our teams, and they... More

Portsmouth, United Kingdom
2 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Travelled to the one and only the palm on the 24th august for 7 nights to celebrate our 10 year wedding anniversary and the hotel was beyond our expectation and they were high before we went. All staff were very polite and helpful couldn't do enough for us. All restaurants were lovely, food was outstanding. The pool area was clean... More

Was this review helpful? Yes 1
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear nikki m, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have chosen One&Only The Palm to celebrate your special occasion. It is our pleasure to hear that you have enjoyed our facilities as well as services... More

Belfast, United Kingdom
Top Contributor
106 reviews 106 reviews
33 hotel reviews
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was the most fabulous hotel we have stayed in to date / during our last 6 no. visits to Dubai. The room, the pool, the restaurant and the service were all outstanding - no speck of dust anywhere, and the staff were all extremely pleasant. It was a little unfortunate that the restaurant on the pontoon was closed for... More

Was this review helpful? Yes 1
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Valtpal, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you enjoyed our facilities as well as services provided by our dedicated team members. We have shared your comments with our teams, and they are all very pleased... More

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Additional Information about One&Only The Palm Dubai

Address: West Crescent | Palm Jumeirah, Dubai 114843, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — One&Only The Palm Dubai 5*
Number of rooms: 95
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Also Known As:
One And Only The Palm Dubai
One&Only The Palm Dubai Hotel Dubai

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