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One&Only The Palm Dubai

5.0 of 5 West Crescent | Palm Jumeirah, Dubai 114843, United Arab Emirates
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One&Only The Palm Dubai
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One&Only The Palm Dubai
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439 reviews from our community

Traveler rating
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76
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
2 of 5 stars Reviewed 2 days ago NEW via mobile

We are staying 12 days in an executive suite during Xmas , but the senior management doesn't care of us. They preferred to visit only the customer they know, instead of welcome us as a new comer, thanking us to pay high and full price, We were very surprised to find in our suite a table not cleaned correctly, so... More 

Was this review helpful? Yes 1
Malaga, Spain
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What an amazing hotel!!!!! We traveled a lot and this is the best hotel we ever stayed in. Can´t describe how comfortable and cozy we felt during our stay there! How much care and comfort we experienced !!! The rooms are so spacious and beautifully designed ,with soft carpets all over the floors. The staff of the hotel were so... More 

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London, United Kingdom
Top Contributor
52 reviews 52 reviews
14 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 2 weeks ago

One and Only hotel experience was actually one of the worst I have ever had at any hotel. One of the best reasons I normally stay at the Four Seasons Hotel (FSH) is because they are consistent on their accommodation and specially their service. The moment I make arrangement with FSH I know everything is going to be taken care... More 

Was this review helpful? Yes 2
Riyadh, Saudi Arabia
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been staying at One&Only The Palm Dubai since three years when they just opened and every time i visit it i love it even more. I visited it above 8 times. The service is always great and the rooms are so pretty. The food is excellent. The only downside is that the pool is very busy so we... More 

Was this review helpful? Yes
Scottish Borders, United Kingdom
Top Contributor
106 reviews 106 reviews
28 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a good time at this luxurious hotel where we had a beautiful and large bedroom. The service throughout was very good. The food was also very good but I expected it to be exceptional in the fine dinning restaurant and surprisingly, it wasn’t.

Was this review helpful? Yes 1
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear honestview23, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have enjoyed our facilities and services provided by our dedicated team members. We have shared your comments with them and the rest of our teams, and they... More 

Stockholm, Sweden
Contributor
17 reviews 17 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What an excellent idea to stay at the One & Only Hotel at the Palm in Dubai. With a number of business meetings during the day, coming home to the relaxed atmosphere at the One & Only, you do not need to go out anywhere. It´s all there. Restaurants, service, beach, night club.

Was this review helpful? Yes
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Anders W, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have enjoyed our facilities and services provided by our dedicated team members. We have shared your comments with them and the rest of our teams, and... More 

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

I have been so disappointed with this hotel! Starting from the attitude of a magers and service in general. The way managers speak with guest is so unrespetful and the most suprising thing was that the kitchen of all the hotel closes at 10.30, so if you want to have a late dinner with friends with drinks and nice company,... More 

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London, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We just finished a 4 night stay at the one & only the palm. As the second most expensive hotel after the burj Al Arab (which we are staying at next) we had high expectations. The complex is beautiful, the food is great - breakfast was delicious & the variety of restaurants all very good except for lunch at the... More 

Was this review helpful? Yes 2
Dar es Salaam, Tanzania
Contributor
14 reviews 14 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had booked a Palm Manor Double Room with Two Queen Beds. This was to accommodate two adults and two kids. Initially the hotel told us that it wasn't possible to have two children in one room, and we would have to book another room for the second child because of their maximum occupancy rules. After informing them that the... More 

Was this review helpful? Yes 1
Belfast, United Kingdom
Contributor
17 reviews 17 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and it took a 5 day trip to this hotel, and what a delight lay in store for us. The hotel is just beautiful, the staff, so friendly and accommodating - nothing was too much bother. The service and the food - 5 star plus.

Was this review helpful? Yes 1
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Mags M, It was a pleasure having you with us and thank you for taking the time to review your stay at One&Only The Palm. We are delighted to read that you have enjoyed our facilities and services provided by our dedicated team members. Thank you again for sharing your experience, and we look forward to having the pleasure... More 

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Additional Information about One&Only The Palm Dubai

Address: West Crescent | Palm Jumeirah, Dubai 114843, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — One&Only The Palm Dubai 5*
Number of rooms: 95
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Also Known As:
One&Only The Palm Dubai Hotel Dubai
One And Only The Palm Dubai
Hotel Style:
#15 On the Beach Hotel in Dubai
#23 Romantic Hotel in Dubai
#23 Spa Hotel in Dubai
#31 Luxury Hotel in Dubai
#45 Family Hotel in Dubai
#55 Business Hotel in Dubai

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