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One&Only The Palm Dubai

Travelers' Choice award winner
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West Crescent | Palm Jumeirah, Dubai 114843, United Arab Emirates
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One&Only The Palm Dubai
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One&Only The Palm Dubai
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496 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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Cardiff, United Kingdom
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Lucky enough to have spent a long weekend at the One & Only to celebrate our 10 year wedding anniversary. The hotel is nothing less than spectacular, everywhere you look is a photo opportunity. The pool is like from a movie set & most of the clientele sitting around it looked amazing too! At night they light everywhere with candles... More 

Was this review helpful? Yes
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Janine N, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have enjoyed our facilities and services provided by our dedicated team members. We have shared your comments with them and the rest of our teams, and... More 

Taunton, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

Myself and my partner stayed here for four nights in June 2013 and having had such a good experience came back in June 2014. Having stayed in many hotels in Dubai this is by far the one that makes you feel most special and valued as a customer. It is slightly on the more expensive side but so worth it.... More 

Was this review helpful? Yes
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Hollie B, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have enjoyed our facilities and services provided by our dedicated team members. We have shared your comments with them and the rest of our teams, and... More 

Dubai, United Arab Emirates
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The name its self says alot ....gives the best atmosphere.. We had a couple holiday there and it was awesome. To the staff nothing is difficult to them. so friendly and were so helpfull. infact we will be back soon and enjoy the relaxing moments...lovely place

Was this review helpful? Yes 2
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Naomi108, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have enjoyed our facilities and services provided by our dedicated team members. We have shared your comments with them and the rest of our teams, and they... More 

Chelmsford, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Words really cant do this place justice, if I'm honest with myself. I honestly cannot recommend this hotel enough. Never before have I visited a hotel that encompasses the word "luxury" quite like the One & Only The Palm does. The staff are by far and away its greatest asset, and my partner and I have never experienced service like... More 

Was this review helpful? Yes 1
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Brett P, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have enjoyed our facilities and services provided by our dedicated team members. We have shared your comments with them and the rest of our teams, and... More 

Contributor
14 reviews 14 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I am in a hotel now, with my wife. We came to spend a short eastern holiday, so we will be here for four nights only. I am saying only, because everything is perfect, so far. We were greated with welcome drink and kind words from hotel manager. Our room was ready as soon as we arrived, wich was at... More 

Was this review helpful? Yes
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Ministar, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have enjoyed our facilities and services provided by our dedicated team members. We have shared your comments with them and the rest of our teams, and they... More 

Oslo, Norway
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great and luxurious hotel with great restaurants, beach, pool facilities. Not too big as the rest of the hotels at The Palm. Boat connection to sister hotel and a view of the skyline of the Dubai Marina. Absolutly a hotel to visit next time in Dubai. Rooms are excelent !

Was this review helpful? Yes 1
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Per H, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have enjoyed our facilities and services provided by our dedicated team members. We have shared your comments with them and the rest of our teams, and... More 

UK
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Absolutely fabulous hotel. Incredible staff could not do enough to make us welcome. Our butler Nick was a superstar. The pool is wonderful, the cabanas so comfortable and Gavin looked after us wonderfully. Beach is lovely. All 3 restaurants are excellent. And the rooms truly comfortable. Room 31: has great view and sunset from your balcony. Cannot wait to return.

Was this review helpful? Yes
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear W1sue, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have enjoyed our facilities and services provided by our dedicated team members. We have shared your comments with them and the rest of our teams, and they... More 

Superior, Colorado
Top Contributor
158 reviews 158 reviews
32 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This is a real gem. The hotel is immaculate in every way. The staff is very friendly and willing to do any thing they can to help. Upon entrance they treat you as you are family, welcome drinks, smiles , cold towels, they're amazing. Check in is flawless.mthey walk you to your room & your bags arrive immediately. Explain every... More 

Was this review helpful? Yes 1
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear RossA65, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have enjoyed our facilities and services provided by our dedicated team members. We have shared your comments with them and the rest of our teams, and they... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It is a 4 years old resort really nice ..simple and cosy. I would suggest this place for people who want to be free of civilization relax and unwind. Everything in this hotel stops at 1am. It is really quiet and you will see many couples. Strange must be the only place that adian people dont exist. The food is... More 

Was this review helpful? Yes 1
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Μιχαλης Κ, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have enjoyed our facilities and services provided by our dedicated team members. We have shared your comments with them and the rest of our teams, and... More 

Bedfordshire UK
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Arriving at the hotel was greeted like a long lost friend. Told we were being upgraded to a garden room which was very comfortable and spacious. The staff make this resort, they would bend over backwards to your every whim. Spent some time on beach which was very clean. The pool looked inviting. We only stayed 3 days on route... More 

Was this review helpful? Yes 1
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear thepalmers9, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have enjoyed our facilities and services provided by our dedicated team members. We have shared your comments with them and the rest of our teams, and they... More 

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