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All 474 Dubai hotels

One&Only The Palm Dubai

5.0 of 5 Hotel   |   West Crescent | Palm Jumeirah, Dubai 114843, United Arab Emirates
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Ranked #24 of 474 hotels in Dubai
A recent review
4 of 5 stars reviewed 2 days ago
Tanya B
  • Reviews (363)
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  • Room tips (82)
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363 people have reviewed this hotel

Traveler rating
    295
    39
    17
    5
    7
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69
214
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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English first
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Lovely hotel children had a wicked time food and all restaurants were excellent. Pools i found wernt deep enuff everything else was excellent.suites were lovely two double beds fruit in room everyday rooms were excellent.water park was fun everything was good even spotting the stars.

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Dubai
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Perfect hotel in a perfect location, wonderful design, excellent service, just unforgetable, beautiful rooms, cleanless of the beach is fantastic, pool is not crowded. The restaurants are also perfect

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Anna L, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you enjoyed our facilities as well as services provided by our dedicated team members. We have shared your comments with our teams, and they are all very... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Just arrived back from a fantastic 6 nights at the One & Only Palm and can not praise this hotel highly enough. The propery, the staff and the service are second to none and I can't recommend the One & Only Palm highly enough,

Was this review helpful? Yes 1
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear JohnPL5903JT, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you enjoyed our facilities as well as services provided by our dedicated team members. We have shared your comments with our teams, and they are all very pleased... More

milton keynes
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our third time at the hotel and it was as fabulous as always. The staff, throughout our stay, were very friendly and efficient and everyone made the effort to remember our names and preferences. The hotel is gorgeous and lies in a peaceful area of Dubai which we love (no noise of traffic and building!) The tranquility is... More

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OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear sellsMiltonKeynes, It was a pleasure having you with us again and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you rate your stay as fabulous, and that you enjoyed our facilities as well as services provided by our dedicated team members. We have shared your comments... More

Canterbury, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 2, 2014

What a fab hotel! We were here for 3 nights as stop off on our way back home, and it was the perfect place to finish our honeymoon! It's quiet, the staff are unbelievably friendly and couldn't do enough for you! we had an upgrade on our original room to a fantastic room with a view of the marina. Taxis... More

Was this review helpful? Yes 2
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Paul V, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you consider us The Best” and that you enjoyed our facilities as well as services provided by our dedicated team members. We have shared your comments with... More

Godstone
Contributor
17 reviews 17 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 30, 2014

This hotel is located at the end of the outer barrier to the palm. Its a tranquil spot which a pleasant but not amazing beach (loads of jellyfish!). The pool is fantastic...very well done and has plenty of space around it. Drinks service could have been more obvious...you had to hunt the servers down. The spa and gym are first... More

Was this review helpful? Yes 2
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear JonathanBateman, It was a pleasure having you with us and thank you for the constructive review of your recent stay at One&Only The Palm. We appreciate your recognition of our beautiful facilities. Nevertheless, we are at a loss, and apologize if we have come short of meeting some of your expectations, and do sincerely regret any inconvenience you may... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 29, 2014

A stunning resort. The service and staff couldn't have done more for us. My wife and I had just arrived from an earlier business trip and this was the perfect place to rest and unwind - a truly beautiful setting.

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OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear AT190, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you enjoyed our facilities as well as the services provided by our dedicated team members, and went home feeling “relaxed” after your stay with us. We have shared... More

Munich, Germany
2 reviews
5 of 5 stars Reviewed May 26, 2014

It was our first time at the Palm Resort, we usually stay at the Royal Mirage property and have always loved it there. The Palm property was a wonderfull surprise and surpassed our expectations. The entrance and view of the pool area when you walk in is breathtakingly beautiful. Upon arrival we were greeting by guest relations and given a... More

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OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear somucgirl, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you consider us “one of the best” in Dubai! There is no greater reward for us than to receive such wonderful feedback from our guests. We especially appreciate... More

Sydney, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 23, 2014

My husband and I stayed at the One & Only in August 2013. We travel all over the world staying at high end hotels, and all i have to say about this hotel that is one of the best that we have stayed in. On arrival we were quickly taken to a nice lounge area and offered drinks to cool... More

Was this review helpful? Yes 1
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review

Dear Elizabeth S, It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you enjoyed your time at the resort as well as the services provided by our dedicated team members. We have shared your comments with our teams, and... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed May 22, 2014

Worst service in dubai. I have been in many resorts of the chain and is the first time i have to write such review. Whatever u need u have to ask 4 times (not 2), as they wont do it. Room service: bad. Reception: rude. Especially if u dont agree with them or u have a problem. Its like they... More

Was this review helpful? Yes 5
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Additional Information about One&Only The Palm Dubai

Address: West Crescent | Palm Jumeirah, Dubai 114843, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — One&Only The Palm Dubai 5*
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Also Known As:
One&Only The Palm Dubai Hotel Dubai
One And Only The Palm Dubai

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#12 On the Beach Hotel in Dubai #15 Spa Hotel in Dubai #18 Romantic Hotel in Dubai #22 Luxury Hotel in Dubai #24 Top resorts Hotel in Dubai #47 Family Hotel in Dubai #96 Business Hotel in Dubai
Hotel Class
Official Description (provided by the hotel)
Arrive in style by limousine or boat at the private marina of Dubai’s most intimate new beach resort. Discover this exquisite low-rise boutique oasis located on the lush, landscaped private peninsula of the Palm Jumeirah crescent. One&Only The Palm blends Moorish and Andalusian architecture with contemporary chic interiors, consisting of 91 keys and 4 exclusive Beach Villas. Stylish guest rooms are secluded in a residential environment within the tri-level Manor House, six low-rise Mansions and four private Beach Villas. Once relaxed and unpacked, indulge in the resort’s private leisure facilities including a stunning 850 square-metre swimming pool, 450 metres of beach front and the outstanding all-suite One&Only Spa and fitness centre. Families Travelling in Style: Save 50% on second room for children or teenagers plus Complimentary Aquaventure tickets and Breakfast. Celebrate the magic of family and the enchantment of summer at One&Only The Palm, Dubai with the Families Travelling in Style offer. One&Only The Palm offers an exclusive and secluded enclave of impeccable style. Amidst lush manicured gardens, fountains and pools along the sparkling shore, guests of all ages can truly enjoy the beauty of the resort. Book your first room for two adults at One&Only The Palm this summer and receive a second room at 50% off the room rate for a maximum of three children or teenagers, when staying three nights or more. A maximum of two children up to 16 years old, plus one teenager up to 18 years old are permitted in the second room. Includes Daily Breakfast in Zest. Plus, families staying three nights or more will receive one complimentary Aquaventure Waterpark ticket per person per stay, unlocking unlimited thrills at the largest and most exciting water park in the Middle East. Situated across 42 acres of coastline, Atlantis The Palm, Dubai creates a stage of vibrant water experiences such as Master Blasters, speed slides, rivers and rapids. Enjoy the thrill of Aquaventure Waterpark, explore the Dubai marine life of The Lost Chambers and make your dreams come true at Dolphin Bay. The waters of Atlantis await! ... more   less 
Number of rooms
95

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