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TIME Grand Plaza Hotel

Travelers' Choice award winner
Hotel website
Damscus Street, Qusais, DAFZA | PO Box 237844, Dubai, United Arab Emirates
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TIME Grand Plaza Hotel
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216 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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Chennai
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed this hotel with young kids,we reached the hotel at 7pm,while checking in we request baby cot for our 3 years old child and the front desk lady told it will be placed in the room within 1 hour ,check in was smooth and it took only few minutes and then we went out for dinner and came back... More 

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TIME Management ., General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Mr. Musthafaummer, Thank you for giving us your feedback with regards to your recent stay at TIME Grand Plaza Hotel. While we thank you for the positive comments you have mentioned about our hotel, please accept our sincere apologies for the inconvenience you had with regards to the requested baby cot. Unfortunately due to internal miscommunication, unavailability of baby... More 

Akureyri, Iceland
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Me and my friend stayed here for four nights ! Wish we had stayed longer ! our room was so nice and the beds really good ! Nice pool and bar area on the roof, good gym and very nice breakfast, good coffee, location was not so good though BUT very close to the metro so that was not a... More 

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London, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

It was a really nice hotel with great amenities, as well as great staff. However not the best location when you want to go Dubai as you are a bit far from the city centre. But will definitely consider this hotel again.

Review collected in partnership with this hotel

Was this review helpful? Yes
TIME Management ., General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Mr. Navid, Thank you for sharing your feedback on TripAdvisor with regards to your recent stay with us. We are happy to hear that you liked our hotel including its amenities and the staff in particular. However it is unfortunate that you did not find the location ideal. Our hotel is actually very close to Dubai International Airport (Free... More 

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 3 weeks ago

Long stay, nearly 10 months, and that was really a pleasure, specially because all the staff (managers, receptionists, people working in restaurant, kitchen, house keeping...) are so professionals, and giving a warm welcome, ..they are excellent, and i like the way they behave with costumers. I want to thank specially Mr. Zied. (Restaurant Manager) Mohammed, Rachel, Kavi (Receptionists) Ivan (Kitchen)... More 

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TIME Management ., General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Mr. Ramzi, Many thanks for your review. We are glad that you had a pleasure staying in our hotel and it is truly a delight to hear that you felt at home with us during this 10 months stay. Thank you for mentioning our friendly staff, our team takes great pride in offering our guests inspiring stays and will... More 

Los Angeles, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My husband and I had the pleasure of staying at the TIME GRAND PLAZA. Our experience was amazing, from the customer service manager Umesh, to the lifeguards Nishantha, and Nilan, kitchen staff, Gloria

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TIME Management ., General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Ms. Kris, Thank you for taking the time to post your review on TripAdvisor. Glad to hear that you had an amazing experience during your recent stay at TIME Grand Plaza Hotel. We are delighted that you have been overall impressed especially with the service provided by our staff. Our hotel is very much focused on Customer Service hence... More 

Pune, India
Level Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 4 weeks ago

In Al Quasis Area this seems to be good choice to stay , though the locality itself is a bit off Dubai , but in case you have work here probably this is a good joint to stay Overall 1. Decently decked room with all necessities 2. Located just in front of Sangeetha Restaurant ( helps in case you a... More 

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TIME Management ., General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Guest, With all the other options available in town, thank you for choosing to stay at TIME Grand Plaza Hotel during your recent visit to Dubai. It is indeed that TIME Grand Plaza Hotel is very close to Dubai Airport Free Zone and just 5 to 10 minutes’ walk from the nearest Metro Station that provides access to several... More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 21, 2015

the location is a little bit far from the center parts of Dubai and if you want to rent a car then this hotel is the best choose. the environment of hotel and also rooms are perfect and clean. services was very good and the staffs so friendly. parking is under the hotel and don't need to park the car... More 

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TIME Management ., General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Mr. Meysam, Thank you for taking the time to share your feedback on Tripadvisor following your recent visit to TIME Grand Plaza Hotel. With regards to your comment about our hotel location, please note that our hotel is just 5 to 10 minutes’ walk from the nearest Metro station which connects to the airport and to Dubai’s many exciting... More 

Newcastle, UK
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed June 20, 2015 via mobile

Stayed in this hotel a 2nd but probably final time. Rooms are fine but the service badly lets it down. 50 degrees outside and had to argue to get a glass of ice!! And this claims to be a 4 star hotel!! What an absolute joke!! So I got ice in the end but it just spoiled the whole stay... More 

Was this review helpful? Yes 1
TIME Management ., General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Guest, Thank you for bringing this matter related to your recent stay with us through TripAdvisor. Please note that we value every feedback such as yours as this enables us to address any flaws in the operation in order to strive to continually enhance the service we deliver to all our guests. Meanwhile further to your concern and based... More 

Cairo, Egypt
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 29, 2015

I visited Dubai for my 2nd time but it was a quick visit for 4 days..I stayed at Time Grand Plaza Hotel. It's location is perfect. You can have a short walk at night at the same row, you'll find supermarkets, pharmacies, shops for food, clothes. Also, it's a 3 min walk to the Metro station and the bus stop... More 

Was this review helpful? Yes
TIME Management ., General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Ms. Rana E., Many thanks for your time in posting a review of your recent stay at TIME Grand Plaza Hotel. We are pleased to note of your overall satisfaction on our service, products and facilities, as this is what we always strive to achieve and provide to our valued guests. We are happy that you had an enjoyable... More 

Goa, India
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 25, 2015

What more can i say about the TIME GRAND PLAZA HOTEL....... Damascus Street, Al Qusais, it was an awesome experience........great staff, facilities, location was just a stone's throw away from the train station and a bus stand bang across the road opp the hotel. Executive floors, each coupled with a distinct ambiance, big rooms with balcony, ours was a Junior... More 

Was this review helpful? Yes
TIME Management ., General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Mr. Diascel, Thank you very much for choosing to stay with us at TIME Grand Plaza Hotel and for posting a detailed review of your experience and our hotel in general. Indeed we are delighted to read of your awesome comments towards our hotel’s location, room and facilities as well as the overall staff service. Rest assured that your... More 

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