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TIME Grand Plaza Hotel

Travelers' Choice award winner
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Damscus Street, Qusais, DAFZA | PO Box 237844, Dubai, United Arab Emirates
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TIME Grand Plaza Hotel
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TIME Grand Plaza Hotel
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191 reviews from our community

Traveler rating
    93
    77
    15
    1
    5
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24
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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Aberdeenshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have had such a great time staying at this hotel from day one the service has been excellent the breakfast was very good plenty of choice.all the staff are so friendly we did not want to go home.as this was more of a relaxing holiday we spent o lot of time round the pool area.the staff in this area... More 

Was this review helpful? Yes 1
TIME Management ., General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Mr. George, Many thanks for your time in posting such a wonderful review related to your recent stay at TIME Grand Plaza Hotel. We are truly happy that you have chosen our hotel once again despite of too many options available in town. Glad to know that we were able to meet your satisfaction and that you had a... More 

Sunderland, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is a hidden gem! Close to the metro and with plenty of restaurant choices around and I felt very safe in the area. I stayed on the executive floor and the extra cost is definitely worth it as the room was spacious, clean and equipped with everything I needed (toiletries, free mini bar, afternoon snacks delivered to your... More 

Was this review helpful? Yes 1
TIME Management ., General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Guest, Thank you for sharing us your feedback on TripAdvisor with regards to your recent stay at TIME Grand Plaza Hotel. We are happy to know that you had an enjoyable stay with us and found our overall service, products, facilities and location to your satisfaction. We are truly grateful that you have opted to highlight so many aspects... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Everything met and exceeded my expectations. The hotel staff,rooms,location,and amenities were great. I like the fact that the hotel is convenient to the transit system and some pretty decent places to eat (if your not in the mood for hotel food or a late night snack/meal). Alfredo provided excellent customer service;he was very attentive, courteous,and went above and beyond to... More 

Was this review helpful? Yes
TIME Management ., General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to post a review on TripAdvisor. We are delighted to hear that you liked our hotel and that you had a pleasant stay and experienced with us. It is indeed an honor to know that we have met or even exceeded your expectations at TIME Grand Plaza Hotel. Rest assured... More 

Leeds, United Kingdom
Top Contributor
52 reviews 52 reviews
41 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My stay here was enforced - yet again I missed a connecting flight from Muscat due to Emirates being unable to land a 40 minute flight to within 2 hours of its scheduled arrival time. Their procedures for getting people into hotels is very slick, but I was slightly disappointed that although my hotel voucher said 'Copthorne Hotel' I ended... More 

Was this review helpful? Yes 1
TIME Management ., General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Guest, Thank you for taking the time and effort to express your opinion about our hotel with regards to your recent stay with us. Despite of the inconvenience you had due to the delayed flight, we are still grateful for highlighting some positive aspects of your stay particularly the efficient service received by the group during check in procedure... More 

Bradford, United Kingdom
Top Contributor
153 reviews 153 reviews
34 hotel reviews
141 helpful votes 141 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Due to a sandstorm our flight to Dubai was delayed and we missed our connecting flight.Emirates booked all delayed passengers into this hotel,i don't know if I was lucky but the room we were given was amazing,it had a lounge balcony separate bedroom two TV's,desk work station.As I didn't plan to be there the location of the hotel meant nothing... More 

Was this review helpful? Yes
TIME Management ., General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Guest, Many thanks for your review and for expressing your thoughts regarding your recent stay at TIME Grand Plaza Hotel. Although quite short, we are happy to know that you had a very comfortable stay with us as our aim has always been to provide comfort and convenience to all our guests. In addition, being a dry hotel, we... More 

Contributor
13 reviews 13 reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed February 20, 2015

Where to start, I picked the hotel as it was close enough to the airport for a early check in.Just to say a great few days in Dubai was had!!! When arrived at the hotel at about four it was a busy check in which took about 15 minutes for me too long, One thing which was nice was the... More 

Was this review helpful? Yes
TIME Management ., General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your feedback with regards to your recent stay at TIME Grand Plaza Hotel. Please accept my sincere apologies for the inconvenience you had experienced particularly during your check in and check out as both coincided with group arrival and departure during that time. On the other hand, it is important... More 

Lincolnshire
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 16, 2015

I have just returned from Dubai after an 8 day stay at the Time Grand. I cannot emphasise how accommodating all the staff were, and nothing was ever too much trouble for them. Rooms were very clean and spacious. I had a massage with Eve, which was one of the best I have ever had. I was here for work... More 

Was this review helpful? Yes
TIME Management ., General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comments on TripAdvisor. It is truly a delight to read your feedback that expresses your satisfaction over the fantastic service you received from our team members especially from Eve in the Recreation Department. Rest assured that your kind words have been conveyed to her and to the rest of... More 

Brescia, Italy
Top Contributor
55 reviews 55 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 2, 2015 via mobile

I've been at time for one week while attending a show in Sharjah, for my trip purpose it was perfect. Close enough to the airport and on the way to Sharjah. Maybe going to downtown by car in the morning it might be a nightmare, but it was not my case. The room is clean and comfortable and so is... More 

Was this review helpful? Yes
TIME Management ., General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Guest, Thank you for posting a review of your recent stay at TIME Grand Plaza Hotel. It is a pleasure for us to note that you were satisfied with our overall service and facilities as well as our location’s close proximity to the airport. We are grateful that you have highlighted the positive aspects of your stay and rest... More 

Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed February 1, 2015

I am really glad that i booked into this hotel, as it catered perfectly to my requirements. Really clean rooms. Very courteous and helpful staff. Good variety in cuisine offered. Added facilities - equipped gym, fairly large jacuzzi, travel desk, etc. offered as a package. 10 minutes walk able distance from the Metro station, in terms of connectivity.

Was this review helpful? Yes
TIME Management ., General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Guest, Thank you for taking the time to post a review of your recent stay at TIME Grand Plaza Hotel. We are equally glad to note of your satisfaction on your overall experience of staying with us and found our service, products and facilities up to standard. We truly appreciate your feedback and we look forward to welcoming you... More 

East Kilbride, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 1, 2015

WE were very fortunate to be booked into this hotel for 3 nights before we went on a cruise. Please do not be put off with the proximity of the Hotel to airport, we never heard any noise. The Staff were very helpful from the first moment we arrived. We arrived approx. 9am we were not due to book in... More 

Was this review helpful? Yes 1
TIME Management ., General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Guest, Thank you for posting a review of your recent stay with TIME Grand Plaza Hotel. We are grateful for your feedback and for highlighting the areas that made your stay remarkable such as the excellent service you received from our team members. Rest assured that your positive and “fantastic” comments have been conveyed to the rest of the... More 

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