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TIME Grand Plaza Hotel

#63 of 527 Hotels in Dubai
Certificate of Excellence
Damascus Street | Al Qusais, Dubai 237844, United Arab Emirates
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1 room 1 adult
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TIME Grand Plaza Hotel
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345 Reviews from our TripAdvisor Community

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Dubai
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

just finished one week there. excellent place to stay. very customer oriented staff, high quality standard, would definitely recommend hotel and the executive room. very well equipped. reception staff was very helpful and great service by Alfredo. this hotel has free internet, shuttle bus service to al mamzar beach & city center.

Helpful?
1 Thank waseem a
TIME Management ., General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Mr. Waseem, Thank you for taking the time to share your experience with regards to your recent stay with us. We are pleased to know that you had an excellent stay and that you were completely satisfied with our services and facilities. Rest assured that your positive remarks have been shared to all including Alfredo. Once again, thank you... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I was staying with my family in this hotel. It was absolutely excellent hotel. Superb service, Effective staffs in resorption. Very big thank to ALFREDO and Naseer. My first choice when I have work to do in Dubai, because location. It's very near to airport

Helpful?
2 Thank Mohamed R
TIME Management ., General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Mr. Mohamed R., Many thanks for your review! We are happy to hear that you liked our hotel and its location. We are delighted that you and your family enjoyed your stay with us. Rest assured that your positive comment about our team has been shared to all including Alfredo and Naseer. We look forward to your next visit... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I had nice experience with time hotel. Though was little confused while check in, but after the first phase the service was incredible. Especially Mr. Rahul's service & hospitality was excellent. Found excellent service from house keeping-----Neat &clean Room......Thanks to Rahul & Time Plaza......

Helpful?
2 Thank Sumesh M
TIME Management ., General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Mr. Sumesh M., Thank you for your sharing your experience during your recent stay with us. Glad to know that our team were able to make it up to you after the initial confusion you had encountered during your check in. Your kind comments about our hotel and the team have been shared to all including Rahul. We look... More 

london
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We travel to Thailand Jan/Feb/Mar every year flying from the UK with a layover in Dubai outbound and inbound. We had a great stay at the TGP last year so booked again for this year for a 2 day layover in Dubai. Again, we had an excellent stay this time. It's modern, immaculately clean, very nice large rooms and super... More 

Helpful?
2 Thank dynaglide
TIME Management ., General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Guest, Thank you very much for your wonderful feedback! Indeed we are so delighted to read about your detailed review from your recent experience in our hotel. We are glad that you had a great stay with us and rest assured that your positive comments have been shared to the rest of the team. We will definitely look forward... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at the Time Grand for a whole week, we arrived late night, The reception was nice and quick, we got our three rooms in a matter of less than five minutes, rooms were specious, well furnished, all the needed amenities. Rate didn't include breakfast, so we did not get a chance to try the restaurant, The hotel has... More 

Helpful?
3 Thank MohdZaro
TIME Management ., General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Guest, Many thanks for your valuable feedback! We are happy to hear that you liked our services as well as the rooms and that you found our location convenient to you. We are truly glad that you find value on what was spent with us. We will certainly look forward to your next visit in future. Sincerely, Chris Fourment... More 

London
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked this hotel online, specifically asking for disabled access/room with a shower and non smoking. I arrived at the hotel at 3am in the morning, where the receptionist was very warn and friendly. I was taken to my room and found that it was not what I requested as the room smelt heavily of smoke and contained only a... More 

Helpful?
2 Thank ClemmyO
TIME Management ., General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience with regards to your recent stay with us. We regret to hear that the type of room you initially booked for was not available upon your check in as this type of room is always subject upon availability. Nonetheless, glad to know that our team was able to... More 

Fareham, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

After a long journey we arrived at the Hotel Time Grand Plaza Checked in It seem to be in the middle of a industrial estate no matter it was for only one night. Found the room Ok ,but the room was very dated & the sheets had holes in, What I had read about Dubai this was a very big... More 

Helpful?
Thank richardpettitt
TIME Management ., General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Guest, Thank you for your review and we are sorry to hear if the location was not up to your convenience even though it is only 5 to 15 minutes away from Dubai International Airport. Furthermore, concerning the issue in the room and the bed sheets, please note that this particular incident does not reflect our true standards and... More 

Strasbourg, France
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is fabulous. The staff here are excellent...........but the rear test is how they react when somehting Comes up. While I had travelled there in Jan. 2016, my Reservation was inexplicibly for Feb. 2016. Arriving at 1am, the welcoming staff accomodated me in every respect possible, including apologising for what was clearly not their mistake in the reservation booking.... More 

Helpful?
3 Thank Donal O
TIME Management ., General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Guest, Many thanks for your feedback and for recommending our hotel here on TripAdvisor. Meanwhile, we sincerely apologize for the internal miscommunication concerning your room reservation that caused your inconvenience. Nevertheless we are happy to hear that our team members made it up to you and glad that you liked our hotel particularly your room. Rest assured that your... More 

Afghanistan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed in this Hotel last December and it was a "satisfaction" The Bell Captain (Alfredo) was very Hospitable and accommodating. Quiet and clean Hotel, comfortable bed and good restaurant. Just came back again for a few nights and had a wonderful Stay as always. Very Good staff and Service!!!

Helpful?
2 Thank Mark W
TIME Management ., General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Mr. Mark, Thank you for your review and glad to know that you were satisfied and had a wonderful stay with us. We are delighted that you appreciate our Restaurant, the quietness and cleanliness of our hotel as well as the comfortable bed. Your positive remarks about our team has been shared to all including Alfredo. We look forward... More 

London, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Average hotel approx. 15 minutes from the airport. Clean, friendly and helpful staff. Wireless connection a bit unreliable. Fridge in room had old, half used water bottle. Convenient reasonably priced place to stay. Good menu in restaurant.

Helpful?
Thank JQJ122
TIME Management ., General Manager at TIME Grand Plaza Hotel, responded to this review

Dear Guest, Thank you for your feedback and we appreciate the positive remarks about the cleanliness of our hotel including the good comment about our staff being friendly and helpful. Glad that you find the rate reasonably convenient for you and that you also liked the menu in the Restaurant. Meanwhile we have taken note of your concern regarding internet... More 

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