We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Emirates Grand Hotel

Sheikh Zayed Road, Near Finance Centre | Metro Stop, Dubai 0000, United Arab Emirates
Hotel amenities
Emirates Grand Hotel
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Ranked #262 of 503 Hotels in Dubai
A recent review
4 of 5 stars reviewed 5 days ago
Manishpatrl80
Write a Review

415 reviews from our community

Traveler rating
    82
    137
    100
    45
    51
See reviews for
79
98
20
112
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • Arabic first
  • Danish first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (415)
  • Mar-May only
    (138)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (76)
  • Dec-Feb only
    (136)
All months
2 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

Great hotel and amazing location. Close to main shopping area and middle of Dubai. Only problem we found was the lift took for ever. And most of the times lifts would pass your floor and go to another. They would be more efficient if they stopped at every floor that was called and missed all floors if full. Sometimes we... More 

Was this review helpful? Yes
Tarek A, General Manager at Emirates Grand Hotel, responded to this review

Dear Manishpatrl80, Thank you for the comments and for the valuable feedback. I am delighted to hear your compliments about the hotel and the location. In another note, kindly accept my apology for the inconvenience you have experienced with the hotel elevators. The lift mechanisms are quiet of an advanced one. However, we are still looking for ways on how... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location on the main arterial road of Dubai, walking distance to the metro and convention centre. Suites at affordable rates, good breakfast spread. But crazy wifi charges! Bathroom amenities can do with an upgrade.

Was this review helpful? Yes
Tarek A, General Manager at Emirates Grand Hotel, responded to this review

Dear Anukap, Thank you for the kind words and wonderful comments about our property. With regards to your concern regarding the WIFI charges, kindly note that we do have room packages that include free access to WIFI. Please avail one of those packages in your next visit so that you will have a free internet access during your stay. Thank... More 

Jeddah, Saudi Arabia
Top Contributor
130 reviews 130 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I loved the hotel I stayed at it only for 8 hours for transet changing of flights. The staff was helpfull in my checked in. The room was big, Room service was awesome, high speed internet & great location.

Was this review helpful? Yes 1
Evghenia P, Rooms Division Manager at Emirates Grand Hotel, responded to this review

Dear Ahmad T, Thank you very much for your positive comments about Emirates Grand Hotel following your recent short stay with us. Our team highly appreciates your feedback and are very grateful for sharing your comments at Tripadvisor. We sincerely hope to welcome you again and to provide you with another memorable stay. Thank you again, and we hope you'll... More 

Califormia
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago

We found our two bedroom unit at this hotel to be very comfortable and in good condition. The staff was welcoming and the hotel is in a good location. The only drawback, which was huge, is the elevator system which often left us stranded for 15 minutes or more. One day we waited 25 minutes for an elevator to take... More 

Was this review helpful? Yes
Evghenia P, Rooms Division Manager at Emirates Grand Hotel, responded to this review

Dear rbcatraveler, Thank you for choosing Emirates Grand Hotel for your recent stay in Dubai. It gives me a delight to know that you have enjoyed your overall stay with us and the room, facilities, our colleagues as well as its location lived up to your expectations. With regards to the elevator system, I can assure you that it is... More 

Contributor
12 reviews 12 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is located on shaik zayed road close to a metro station. The hotel is clean and provide good service. You can rent the hotel during the week atound 150$. The price increase slitely during weekends.

Was this review helpful? Yes
Evghenia P, Rooms Division Manager at Emirates Grand Hotel, responded to this review

Dear Alshamsan, I am very pleased to learn that you enjoyed your stay with us and that you loved our location and service our staff has provided you with. We all look forward to welcoming you back to Emirates Grand Hotel when you are next in Dubai and hope that it is in the not too distant future. Kind regards,... More 

Amman, Jordan
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I would call it a run-of-the-mill hotel, nothing particularly fancy. Not sure if it is officually run as a 4 or 5 star. It seems that many if not most guests are there for a one or two night stopover. It did not feel like a business hotel to me but rather a place where tourists would stay. The location... More 

Was this review helpful? Yes 1
Tarek A, General Manager at Emirates Grand Hotel, responded to this review

Dear Saksouki, Thank you for your feedback. Your valuable observations have been taken on board for improvement and will be discussed with the relevant departments in an effort to prevent such shortfalls from recurring in the future. Hope that you will allow us, at some future date, an opportunity to redeem ourselves. Looking forward to welcoming you again at Emirates... More 

Biella, Piemonte, Italy
Contributor
19 reviews 19 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Very good location, close to the metro station and the Dubai mall. Price is a little bit higher than average. Rooms very spacious, with 2 bedrooms, 2 bathrooms, a kitchen and a big living room. Overall service satisfactory, as usual in the Emirates. Enough choices for breakfast, even for Continental plates. Rating not positive due to elevators. They can be... More 

Was this review helpful? Yes 1
Evghenia P, Rooms Division Manager at Emirates Grand Hotel, responded to this review

Dear Andrea R, Thank you for sharing your experience at Tripadvisor. I am very appreciative of the very kind words you have written about our location, rooms and service. Your comments are vital for us to know which areas we need to improve in order to achieve the kind of service that we are always aiming for. Rest assured that... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Third class hotel . The take too much time to check in .and the unexpected and bad that security deposit. No water bottle in the rooms .The pillow cover was torn😒and no one in hotel staff was cooperative . LOCATION is good but i recommend never to stay in this hotel .👎

Was this review helpful? Yes 3
Tarek A, General Manager at Emirates Grand Hotel, responded to this review

Dear Jain8800, Thank you for your valuable feedback. I would like to sincerely apologize for whatever inconveniences you have experienced during your stay with us. I truly appreciate your comments as it is one tool for us to further enhance our services. Please rest assured that we have highlighted all your feedback to the concerned departments. I look forward to... More 

Milan, Italy
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is ideally located, about 20 min from airport and not to far from business centre, and shopping mall. They really should improve the staff at the reception, there is all the time argument with the customers. Another bad points, is the system for the lift. You need to type you floor on some display. It is really taking... More 

Was this review helpful? Yes
Tarek A, General Manager at Emirates Grand Hotel, responded to this review

Dear kouider_13, Thank you for your nice comments regarding our location and the cleanliness of the rooms. On a different note, I would like to sincerely apologize for a few service deficiencies you encountered while residing with us. Please rest assured that I have already red flagged your concern regarding the check-in/check-out issues at the reception. In addition, we have... More 

Nassau, New Providence Island
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 15, 2015

great location and walking distance to dubai mall Best tomato soup located 2 minutes walk from hotel Lobby is always busy and no parking is available. Many floors are smoking floors and if you do specify non smoking, you will be on a smoking floor

Was this review helpful? Yes 1
Tarek A, General Manager at Emirates Grand Hotel, responded to this review

Dear Bojeadam, Thank you for your nice comments regarding our location, value for your money, and the best tomato soup in town! It is always great to hear such kind words from our valued guest. On a different account, I would like to sincerely apologize for any inconveniences that you have experienced during your stay. Kindly note that I have... More 

Questions? Get answers from hotel staff and past guests. Ask a question

159 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (129)
Viewed
Room/suite (62)
Viewed
Pool/beach area (12)
Viewed
View from room (8)
Viewed
Dining (14)
Viewed
Hotel & grounds (8)
Viewed
Family/play areas (1)
Viewed
Bathroom (5)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Room/suite (11)
Viewed
Dining (5)
Viewed
Bathroom (2)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (4)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities