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All 478 Dubai hotels

Emirates Grand Hotel

4.0 of 5 Hotel   |   Sheikh Zayed Road, Near Finance Centre | Metro Stop, Dubai 116957, United Arab Emirates
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Emirates Grand Hotel
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Ranked #258 of 478 Hotels in Dubai
A recent review
3 of 5 stars reviewed 3 days ago
AdamCaldwell St. George, Utah
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308 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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St. George, Utah
Top Contributor
51 reviews 51 reviews
7 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

There are definite pros / cons to this hotel: Pros: 2 minute walk from hotel lobby to metro stop. Friendly doormen, and free valet parking. Staff was responsive to our needs in immediate changing rooms (we asked for king, non-smoking...they gave us 2 doubles, smoking) Cons: $27 per day (per device) to use internet - although you can opt for... More

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1 review
3 of 5 stars Reviewed 3 days ago NEW

I stayed at the Emirates grand at sheikh zahid road for 4 nights. Check in took a hell of a time. I had requested earlier for a king size bed but was given a room with twin beds. Staff kept promising the room would be changed the next day but that next day never came.

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Liverpool
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

This hotel is ok the rooms itself are quite nice spacious and kept clean. The elevator system is painful ... You press the button and have to wait until the elevator tells you which lift to get in which at times can take 20 minutes to reach tour room. The hotel itself is situated on a slip road off sheikh... More

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Chandigarh, India
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel is in a good central location, some of the staff are very friendly, rooms are a good size and the foods ok. Unfortunately this is all out weighed by the terrible lift system and some very rude staff. Many a time I had the lift doors shut on me by staff before I could enter, which due to... More

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Melbourne, Victoria, Australia
2 reviews
4 of 5 stars Reviewed 1 week ago

My Husband and I spent x 2 nights here on route to Barcelona. The hotel is located on a main road - you can catch a cab to Dubai Mall & be there within 10mins for shopping, restaurants, a excellent fountain show at night which happens every 30mins. Grab. Spot for dinner at one of the many restaurants so that... More

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Port Elizabeth, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Location is good but that's all, the hotel rooms are spacious but they they desperately need a revamp. Walls are thin and the bathroom could have its own shower. The swimming pool on the roof is a nice touch. Breakfast is ok, nothing to rave about. I would classify it as a 4 star. Also confirm everything in writing, I... More

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Evghenia P, Front Office Manager at Emirates Grand Hotel, responded to this review

Dear Zaheer S, Thank you for all the elements that you have detailed in your review and for taking the time to share your feedback following your recent stay at Emirates Grand Hotel. Since I couldn’t track the source of your booking, I am not sure where the confusion started and therefore I would like to reconfirm that Emirates Grand... More

Perth, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed at the Emirates Grand Hotel (EGH from now) for 10 nights over August and September and it had both positive and negative aspects going for it; However because of a lack of customer service - and general friendliness - I was left with a sour taste in my mouth. The rooms are very spacious - more like a... More

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Evghenia P, Front Office Manager at Emirates Grand Hotel, responded to this review

Dear soxybrown, Thank you for all the elements that you have detailed in your review and for taking the time to share your feedback on TripAdvisor. We very much appreciate your kind compliments about many aspects of the hotel you did like such as the facilities of your suite, gym and wonderful views from the top floors of the hotel.... More

Qatar
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Generally hotel is good, little concern about room housekeeping, but overall hotel is good, price was competitive to other hotel in area. You can enjoy shisha on 4th floor with great panoramic view. Little delay during check-in but staff was very friendly I highly recommend this hotel especially for family staying

Was this review helpful? Yes 1
Evghenia P, Front Office Manager at Emirates Grand Hotel, responded to this review

Dear Shadykraimesh, I am very appreciative of the very kind words you have written following your stay at Emirates Grand Hotel. Our aim with all our guests is to ensure we try our very hardest to make all of our guests feel at home and meet their expectations. We very much appreciate your kind compliments and recommendations and we do... More

Tehran, Iran
Top Contributor
53 reviews 53 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

it was a well-designed hotel with nice rooms around sheikh zayed blvd. near to emirates mall.the rooms were quiet and clean staff very polite and the break fast was good but it was far from city center.if you want to stay in this hotel you can solve this problem by metro next station.

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Evghenia P, Front Office Manager at Emirates Grand Hotel, responded to this review

Dear Reza J, Thank you for taking the time to post a review on the site following your visit at Emirates Grand Hotel and it was our great pleasure taking care of you. I am so pleased that you had a memorable visit with us and enjoyed the facilities of your suite, breakfast as well as our central location and... More

Tbilisi, Georgia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

There were 4 of us staying in this hotel in 2012. Very nice hotel. We stayed in the apartment. Comfortable and clean rooms. Good breakfast with great view from the window. perfect place! only thing is that everu time we had to wait for the elevator for a long time.

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Additional Information about Emirates Grand Hotel

Address: Sheikh Zayed Road, Near Finance Centre | Metro Stop, Dubai 116957, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Emirates Grand Hotel 4*
Number of rooms: 430
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