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All 497 Dubai hotels

Emirates Grand Hotel

4.0 of 5 Hotel   |   Sheikh Zayed Road, Near Finance Centre | Metro Stop, Dubai 116957, United Arab Emirates
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Emirates Grand Hotel
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Ranked #242 of 497 Hotels in Dubai
A recent review
5 of 5 stars reviewed 6 days ago
Ahmad-Imira Giza, Egypt
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383 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bedford
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

I have just returned from a 6 day trip to Dubai with my family. From the moment we stepped into the hotel it was just one nightmare after another. The check in time of 3pm was rather late for our liking. The staff were very abrupt and unfriendly and told us just to wait around the lobby area for 6... More 

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Giza, Egypt
Contributor
17 reviews 17 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Nice and near to the Metro, very near to Dubai mall and few metro stations away from the Mall of the emirates. The airport is reachable too by the Metro. Nice panorama restaurant and there are few shops near if you wanted a fast meal or coffee...

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Nottinghamshire, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Very disappointing for the price paid,mother whole hotel is very jaded and could use a refurb. Lobby smells of food a,d not in a nice way. Rooms were dingy and tired. Pool are is awful, pool completely in the shade, music playing from the 1990's, not a good experience.

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1 review
3 of 5 stars Reviewed 1 week ago

I travel a lot in the Middle East and Africa sector. I do conduct inspection of star hotels and their standards. In Dubai most of the hotels are very clean and maintain a hygiene standard as Dubai Municipality is very strict. I stayed in EGH for 8 nights and 9 days (5th-13th Feb 15). Despite my request to put me... More 

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Harwich, Massachusetts
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My husband and I stayed here for 3 nights, and loved the location. It was right next to the Financial Center metro stop so we were able to take the metro from the airport and to any place in Dubai. The staff were absolutely wonderful! Upon check-in I asked for a room on the higher floors with a view of... More 

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Senior Contributor
22 reviews 22 reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed there for about 1 week while I was attending the Gulfood Exhibition. The room was very spacious, with a kitchen, fridge and washing machine, comfortable queen size bed and large closets to hang my clothes. The only downside was that the shower sometimes lacked hot water, but it was luke warm at worst. The breakfast buffet was excellent,... More 

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Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel many times we visit Dubai. The hotel is very convenient close to the Dubai Mall, Airport, JBR, Global village. Granted you have to drive for a few minutes, or take a taxi. The hotel is very modern, luxurious and the staff is always very helpful and friendly. We have stayed at this hotel 8... More 

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Peter N, Training & Quality Manager at Emirates Grand Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to review our hotel on Trip Advisor following your recent stay with us. We are delighted to learn that we have not only earned your loyalty but also provided you with unparalleled service every time. We thank you for the kind words and will ensure that this gets passed on... More 

Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Emirates Hotel for three nights while visiting Dubai. It was a little hard to find, at least using Google Maps. The service was good, lobby was clean and luxurious and the rooms were excellent. Clean, well furnished although a little gaudy. There was a little kitchen and kitchen table so we could fix our own meals... More 

Was this review helpful? Yes 1
Peter N, Training & Quality Manager at Emirates Grand Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to review our hotel on Trip Advisor following your recent stay with us. We are delighted to learn that you had a wonderful stay with us. We are always keen to listen to what our guests have to say to enable us improve the stay experience even further. We look... More 

Tehran Province, Iran
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've been to emirates grand hotel about a year ago, the room they given us was perfect (except the view) nice and clean bed and clean bathroom, the breakfast was great (in comparison to other 4 stars hotels in dubai) and staffs were friendly and helpfull. The hotel is well located in shikh zaed road near metro station . All... More 

Was this review helpful? Yes
Peter N, Training & Quality Manager at Emirates Grand Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to review our hotel on TripAdvisor following your recent stay with us. We are glad that you had a wonderful experience at our hotel and especially liked the rooms, location, food and the staff. We hope we can be of further service in the near future and would like to... More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago

Myself and my wife had a pleasant four night stay here. It was good. The studio suite had all we wanted, the staff were great too. We also had great fun in Dubai as well. However, the elevator needs to be improved and the washing machine was very good. It barely dried our cloths. Great team...it has to be said.

Was this review helpful? Yes
Peter N, Training & Quality Manager at Emirates Grand Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to review our hotel on TripAdvisor following your stay with us. We are delighted to learn that you enjoyed your stay at Emirates Grand Hotel especially the room and our team. We also acknowledge your comments on the elevator system and can assure you that we are exploring every possible... More 

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Additional Information about Emirates Grand Hotel

Address: Sheikh Zayed Road, Near Finance Centre | Metro Stop, Dubai 116957, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Emirates Grand Hotel 4*
Number of rooms: 430
Reservation Options:
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Hotel Style:
#95 Spa Hotel in Dubai
#181 Luxury Hotel in Dubai

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