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Emirates Grand Hotel

Sheikh Zayed Road, Near Finance Centre | Metro Stop, Dubai 0000, United Arab Emirates
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Emirates Grand Hotel
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Ranked #256 of 508 Hotels in Dubai
A recent review
4 of 5 stars reviewed 5 days ago
jasima409 Muscat
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443 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
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    (143)
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All months
Muscat
1 review
4 of 5 stars Reviewed 5 days ago NEW

The location is very good and the hotel is very clean but the best thing is the staff was excellent.......................................................................................................

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India
1 review
5 of 5 stars Reviewed 6 days ago NEW

Very good for a 4* hotel. I stayed for a month. Had to go frequently to a conference center,only 5-10 minutes to reach there. Had no problem getting a taxi at any time of the day.Location is very good - access to so many landmarks is very easy. Service was good, staff was helpful, rooms were clean. Very nice view.... More 

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Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 6 days ago NEW

I stayed in Emirates Grand for 3 months. Couldn't have made a better choice. The location is fantastic - Dubai Mall right around the corner, World Trade Centre and Conference Centre is 5 minutes away. So many restaurants and bars around, 5-6 pharmacies, 3-4 banks - literally everything is right around it. You can get a taxi within a few... More 

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Riyadh, Saudi Arabia
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment I arrived to the moment I left the service was great. All of the staff were welcoming, smiling and helpful. Stayed for 2 days as part of my travel transit home. Was kindly upgraded to a One Bedroom Suite on arrival. Restaurant food was nice. Decent selection of dishes. Overall, hotel is ideal for your stay in... More 

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Tarek A, General Manager at Emirates Grand Hotel, responded to this review

Dear PPhillpot, Thank you for taking the time to share your feedback. We are very glad to hear that you enjoyed your stay with us. It is always gratifying for us to receive such positive review as this gives us the opportunity to show our team that their efforts are truly appreciated by our guests. I hope we will have... More 

India
1 review
5 of 5 stars Reviewed 1 week ago

Stayed at this 4 star hotel which was the right decision for our holiday. Accessible to all places easily. hotel environment very good, especially the staff. Reception staff was very helpful ready to help with a smile. Room was with a nice view and very clean with all facilities like kitchen, washing machine and so on. Will recommend the place... More 

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Tarek A, General Manager at Emirates Grand Hotel, responded to this review

Dear hai787, Thank you so much for your kind feedback following your holiday with us here at Emirates Grand Hotel. It was our great pleasure looking after you on your recent visit and I am pleased that you found us outstanding on all levels. We take great pride in the service provided to our guests and it’s nice to know... More 

1 review
5 of 5 stars Reviewed 1 week ago

good location, walking distance to metro, staffs are very helpful. Very clean with good view.perfect location,very good breakfast , very nice service and free wifi. Over all we recommend for families and business travelers.

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Tarek A, General Manager at Emirates Grand Hotel, responded to this review

Dear Lincy A, It is always lovely to hear such praise as our team work tirelessly to ensure that all of our guest needs are met and that they enjoy every moment with us. I was delighted that you enjoyed all the facilities and most importantly the service we provided you with. We all look forward to welcoming you back... More 

Istanbul, Turkey
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is very good in all aspects - very nice and well maintained rooms, perfect location,very good breakfast , very nice service. I liked everything about this hotel and felt like home. Location was superb, just about 100 meters from the Metro station. Dubai Mall is just a metro station away which was a big plus also. I stayed... More 

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Tarek A, General Manager at Emirates Grand Hotel, responded to this review

Dear Volcan D, Thank you for staying at Emirates Grand Hotel and taking the time to review our hotel. We are very pleased to learn that you felt like home and that you liked everything about the hotel. We truly appreciate your comment regarding our rooms, location, breakfast, and service. We hope to welcome back to Emirates Grand Hotel during... More 

New Jersey
1 review
5 of 5 stars Reviewed 2 weeks ago

Second time we stayed at this hotel. This time only for 3 nights on business. The primary reason we always choose this hotel is its location, easy access to anywhere in Dubai and good service. There are many restaurants, bars and coffee shops around (we found a nice Japanese place with authentic food and best sushi rolls just 1 min... More 

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Tarek A, General Manager at Emirates Grand Hotel, responded to this review

Dear Tamric 4 Thank you for your great review and kind comments. We are delighted to read your great review post your stay with us. It gives us great pleasure to know that you thoroughly enjoyed your stay, particularly with the location, service, breakfast and the accommodation We have communicated your feedback to Yaser, David, Kurshid, Ahmad and the entire... More 

Cape Town
1 review
5 of 5 stars Reviewed 2 weeks ago

On arrival we were upgraded to a two-bed rooms at no extra charge. The view of the Dubai skyline from our apartment was excellent. The hotel is within the walking distance from the biggest shopping mall in the world - Dubai Mall.

Review collected in partnership with this hotel

Was this review helpful? Yes
Tarek A, General Manager at Emirates Grand Hotel, responded to this review

Dear Mbethodavids, Thank you for taking the time to write us your positive experience on TripAdvisor on your last visit. We are overwhelmed to hear your positive feedback . Your comments will be shared with the entire team. Thank you once again for choosing Emirates Grand Hotel and it was our pleasure to serve you. Regards, Tarek Aouini More 

Las Vegas, Nevada
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hotel is just 100 meters away from the entrance to the trade center metro station redline. It is a_2 zone ride on the metro from the airport and back to the airport for just 10.50AED. The hotel was clean and comfortable. We stayed in a 2 bedroom suite and it was most beautiful. The airconditioner was fantastic as it... More 

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Tarek A, General Manager at Emirates Grand Hotel, responded to this review

Dear Guest, Thank you for your great review and kind comments. I trust that you have had a pleasant return journey. We are delighted to read your great review post your stay with us. It gives us great pleasure to know that you thoroughly enjoyed your stay, particularly with the location, service and accommodation We have communicated your feedback to... More 

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