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All 478 Dubai hotels

Emirates Grand Hotel

4.0 of 5 Hotel   |   Sheikh Zayed Road, Near Finance Centre | Metro Stop, Dubai 116957, United Arab Emirates
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Ranked #254 of 478 Hotels in Dubai
A recent review
5 of 5 stars reviewed 5 days ago
Shadykraimesh Qatar
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302 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Perth, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I stayed at the Emirates Grand Hotel (EGH from now) for 10 nights over August and September and it had both positive and negative aspects going for it; However because of a lack of customer service - and general friendliness - I was left with a sour taste in my mouth. The rooms are very spacious - more like a... More

Was this review helpful? Yes 1
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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Generally hotel is good, little concern about room housekeeping, but overall hotel is good, price was competitive to other hotel in area. You can enjoy shisha on 4th floor with great panoramic view. Little delay during check-in but staff was very friendly I highly recommend this hotel especially for family staying

Was this review helpful? Yes 1
Tehran, Iran
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

it was a well-designed hotel with nice rooms around sheikh zayed blvd. near to emirates mall.the rooms were quiet and clean staff very polite and the break fast was good but it was far from city center.if you want to stay in this hotel you can solve this problem by metro next station.

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Slough, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago

We booked a 2 bedroom suite/kitchen/living area on arrival we found it was a smoking room which was terrible smell, they moved us to the 42nd floor aparently none smoking, but this room also smelt badly especially since we were not smokers. Room was very dates and furniture was torn and old in the living room. We would not recommend... More

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Tbilisi, Georgia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There were 4 of us staying in this hotel in 2012. Very nice hotel. We stayed in the apartment. Comfortable and clean rooms. Good breakfast with great view from the window. perfect place! only thing is that everu time we had to wait for the elevator for a long time.

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Beijing, China
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We were moved to Emirates Grand after the hotel we'd previously booked was full, and I'm very glad it was. Emirates Grand was less of a hotel and more like a serviced apartment block that I wouldn't mind residing in long term. The rooms were large, spacious, homely, and equipped with modern kitchens, bathrooms, and entertainment systems. The breakfast was... More

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Evghenia P, Front Office Manager at Emirates Grand Hotel, responded to this review

Dear Amy W, I am also glad that we at Emirates Grand Hotel got the chance to have you here and to serve you, since your previously chosen hotel was overbooked. Thank you for the amazing review, I am ecstatic to read that your most recent experience exceeded your expectations and that you were overall happy with the level of... More

Mumbai (Bombay), India
Top Contributor
530 reviews 530 reviews
55 hotel reviews
441 helpful votes 441 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Second stay with Emirates Grand which is perfectly nestled. We were little reluctant in booking this property with our experience of first stay. But I am glad we gave a second chance and was not disappointed with the concerns we had first time. Of course there are quite a few things that they STILL need to improve on but the... More

Was this review helpful? Yes 4
Evghenia P, Front Office Manager at Emirates Grand Hotel, responded to this review

Dear bumni_12, Thank you for your loyalty towards Emirates Grand Hotel and I was happy to read that you gave us a second chance which didn’t disappoint you. Thank you for all the wonderful elements that you have detailed in your review and for taking the time to share your feedback on TripAdvisor. We sincerely value all guest comments and... More

1 review
4 of 5 stars Reviewed 4 weeks ago

This hotel is truly amazing it reeks of elegance and class from the inside out its truly a tourist's paradise not to mention the food especially the desert words alonevcant describe the perfection of this place you really have to be there to know what I mean . The only downside of this place is the lifts soo annoying but... More

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Evghenia P, Front Office Manager at Emirates Grand Hotel, responded to this review

Dear Salma Z, Thank you so much for your kind feedback following your break with us here at Emirates Grand Hotel. I was really pleased to read that you enjoyed your stay with us and that you found us outstanding on all levels. I have passed on your kind compliments and recognition on a job well done to our great... More

Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 5, 2014

Fast check in, friendly and helpful hotel staffs, a clean and luxury family room with 5star hotel facility and full kitchenette equipment, its location is near to business centre of dubai and MRT station. The Hotel provides several complementary tour for selected tourist attractions and it is reliable and comfortable as it follow the displayed schedule at the lobby area.

Was this review helpful? Yes
Evghenia P, Front Office Manager at Emirates Grand Hotel, responded to this review

Dear Farida_Abdkadir, Thank you for sharing your feedback on Trip Advisor from your recent holiday with us at Emirates Grand Hotel. I am very pleased to hear that you enjoyed your stay and that the room, hotel’s prime location and our helpful staff were particular highlights for you. I have shared your kind comments with our team and they are... More

Kuala Lumpur, Malaysia
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 27, 2014

Reasonable rate with strategic location in Sheikh Zayed road and metro station in less than 5 minutes walk. Restaurants, fast food, grocery store are within waliking distance. Less than 10 minutes by taxi to Dubai Mall, or you can take metro to Malls of Emirate and Deira Ctiy Centre shopping mall. It is a apartment hotel and we were upgraded... More

Was this review helpful? Yes 3
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Additional Information about Emirates Grand Hotel

Address: Sheikh Zayed Road, Near Finance Centre | Metro Stop, Dubai 116957, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Emirates Grand Hotel 4*
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