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All 478 Dubai hotels

Emirates Grand Hotel

4.0 of 5 Hotel   |   Sheikh Zayed Road, Near Finance Centre | Metro Stop, Dubai 116957, United Arab Emirates
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Ranked #254 of 478 Hotels in Dubai
A recent review
3 of 5 stars reviewed 2 days ago
Zaheer S Port Elizabeth, South Africa
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303 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Port Elizabeth, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Location is good but that's all, the hotel rooms are spacious but they they desperately need a revamp. Walls are thin and the bathroom could have its own shower. The swimming pool on the roof is a nice touch. Breakfast is ok, nothing to rave about. I would classify it as a 4 star. Also confirm everything in writing, I... More

Was this review helpful? Yes 1
Evghenia P, Front Office Manager at Emirates Grand Hotel, responded to this review

Dear Zaheer S, Thank you for all the elements that you have detailed in your review and for taking the time to share your feedback following your recent stay at Emirates Grand Hotel. Since I couldn’t track the source of your booking, I am not sure where the confusion started and therefore I would like to reconfirm that Emirates Grand... More

Perth, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at the Emirates Grand Hotel (EGH from now) for 10 nights over August and September and it had both positive and negative aspects going for it; However because of a lack of customer service - and general friendliness - I was left with a sour taste in my mouth. The rooms are very spacious - more like a... More

Was this review helpful? Yes 1
Evghenia P, Front Office Manager at Emirates Grand Hotel, responded to this review

Dear soxybrown, Thank you for all the elements that you have detailed in your review and for taking the time to share your feedback on TripAdvisor. We very much appreciate your kind compliments about many aspects of the hotel you did like such as the facilities of your suite, gym and wonderful views from the top floors of the hotel.... More

Qatar
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Generally hotel is good, little concern about room housekeeping, but overall hotel is good, price was competitive to other hotel in area. You can enjoy shisha on 4th floor with great panoramic view. Little delay during check-in but staff was very friendly I highly recommend this hotel especially for family staying

Was this review helpful? Yes 1
Evghenia P, Front Office Manager at Emirates Grand Hotel, responded to this review

Dear Shadykraimesh, I am very appreciative of the very kind words you have written following your stay at Emirates Grand Hotel. Our aim with all our guests is to ensure we try our very hardest to make all of our guests feel at home and meet their expectations. We very much appreciate your kind compliments and recommendations and we do... More

Tehran, Iran
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

it was a well-designed hotel with nice rooms around sheikh zayed blvd. near to emirates mall.the rooms were quiet and clean staff very polite and the break fast was good but it was far from city center.if you want to stay in this hotel you can solve this problem by metro next station.

Was this review helpful? Yes
Evghenia P, Front Office Manager at Emirates Grand Hotel, responded to this review

Dear Reza J, Thank you for taking the time to post a review on the site following your visit at Emirates Grand Hotel and it was our great pleasure taking care of you. I am so pleased that you had a memorable visit with us and enjoyed the facilities of your suite, breakfast as well as our central location and... More

Tbilisi, Georgia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There were 4 of us staying in this hotel in 2012. Very nice hotel. We stayed in the apartment. Comfortable and clean rooms. Good breakfast with great view from the window. perfect place! only thing is that everu time we had to wait for the elevator for a long time.

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Beijing, China
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We were moved to Emirates Grand after the hotel we'd previously booked was full, and I'm very glad it was. Emirates Grand was less of a hotel and more like a serviced apartment block that I wouldn't mind residing in long term. The rooms were large, spacious, homely, and equipped with modern kitchens, bathrooms, and entertainment systems. The breakfast was... More

Was this review helpful? Yes
Evghenia P, Front Office Manager at Emirates Grand Hotel, responded to this review

Dear Amy W, I am also glad that we at Emirates Grand Hotel got the chance to have you here and to serve you, since your previously chosen hotel was overbooked. Thank you for the amazing review, I am ecstatic to read that your most recent experience exceeded your expectations and that you were overall happy with the level of... More

Mumbai (Bombay), India
Top Contributor
530 reviews 530 reviews
55 hotel reviews
442 helpful votes 442 helpful votes
4 of 5 stars Reviewed August 17, 2014

Second stay with Emirates Grand which is perfectly nestled. We were little reluctant in booking this property with our experience of first stay. But I am glad we gave a second chance and was not disappointed with the concerns we had first time. Of course there are quite a few things that they STILL need to improve on but the... More

Was this review helpful? Yes 4
Evghenia P, Front Office Manager at Emirates Grand Hotel, responded to this review

Dear bumni_12, Thank you for your loyalty towards Emirates Grand Hotel and I was happy to read that you gave us a second chance which didn’t disappoint you. Thank you for all the wonderful elements that you have detailed in your review and for taking the time to share your feedback on TripAdvisor. We sincerely value all guest comments and... More

1 review
4 of 5 stars Reviewed August 15, 2014

This hotel is truly amazing it reeks of elegance and class from the inside out its truly a tourist's paradise not to mention the food especially the desert words alonevcant describe the perfection of this place you really have to be there to know what I mean . The only downside of this place is the lifts soo annoying but... More

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Evghenia P, Front Office Manager at Emirates Grand Hotel, responded to this review

Dear Salma Z, Thank you so much for your kind feedback following your break with us here at Emirates Grand Hotel. I was really pleased to read that you enjoyed your stay with us and that you found us outstanding on all levels. I have passed on your kind compliments and recognition on a job well done to our great... More

Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 5, 2014

Fast check in, friendly and helpful hotel staffs, a clean and luxury family room with 5star hotel facility and full kitchenette equipment, its location is near to business centre of dubai and MRT station. The Hotel provides several complementary tour for selected tourist attractions and it is reliable and comfortable as it follow the displayed schedule at the lobby area.

Was this review helpful? Yes
Evghenia P, Front Office Manager at Emirates Grand Hotel, responded to this review

Dear Farida_Abdkadir, Thank you for sharing your feedback on Trip Advisor from your recent holiday with us at Emirates Grand Hotel. I am very pleased to hear that you enjoyed your stay and that the room, hotel’s prime location and our helpful staff were particular highlights for you. I have shared your kind comments with our team and they are... More

Kuala Lumpur, Malaysia
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 27, 2014

Reasonable rate with strategic location in Sheikh Zayed road and metro station in less than 5 minutes walk. Restaurants, fast food, grocery store are within waliking distance. Less than 10 minutes by taxi to Dubai Mall, or you can take metro to Malls of Emirate and Deira Ctiy Centre shopping mall. It is a apartment hotel and we were upgraded... More

Was this review helpful? Yes 3
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Additional Information about Emirates Grand Hotel

Address: Sheikh Zayed Road, Near Finance Centre | Metro Stop, Dubai 116957, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Emirates Grand Hotel 4*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#87 Spa Hotel in Dubai #187 Luxury Hotel in Dubai #254 Top resorts Hotel in Dubai
Hotel Class
Official Description (provided by the hotel)
Conveniently located in the heart of the commercial district, on Dubai’s prominent Sheikh Zayed Road, the alcohol-free 47-storey Emirates Grand Hotel is offering a panoramic city and Arabian Sea views. The tallest building in the world,The Burj Khalifa, and the largest Mall in the Middle East – Dubai Mall is reachable within less than 10 minutes driving, opposite Financial Center Metro Station, easily accessible to the Dubai International Financial Center, Dubai International Convention and Exhibition Center, Dubai World Trade Center, and just 15 minutes drive away from Dubai International Airport and 5 minutes from the golden sands of the Jumeirah Beach Park.Wi-Fi is available.Guests have access to the rooftop pool offering a panoramic city and Arabian Gulf views, and the fully equipped fitness center as well as a tennis court. A wellness center which includes a sauna, a hot tub and a steam room is also available. The Emirates Grand Spa offers a wide range of body treatments and facials.Enjoy home cooked meals at our world class restaurants, and the famous Arabic shesha, also well known as hubbly bubbly is served either on the rooftop lounge or in the garden area.relax with your favorite beverage at the roof top terrace.Plan a meeting in any of our four meeting rooms fully equipped with contemporary audiovisual facilities and business center guarantees every function to be a success. ... more   less 
Number of rooms
430

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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