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Emirates Grand Hotel

4.0 of 5 Sheikh Zayed Road, Near Finance Centre | Metro Stop, Dubai 116957, United Arab Emirates
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Emirates Grand Hotel
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Emirates Grand Hotel
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355 reviews from our community

Traveler rating
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    85
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Riyadh, Saudi Arabia
Top Contributor
267 reviews 267 reviews
34 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed yesterday NEW

I have used to stay with my friend at this hotel few days back. The location of the hotel is excellent at Sheikh Zayed Road near Dubai Mall. The room was big and clean. The lobby of the hotel is small and always crowded. Another issue that we have to wait for a long time for a long queue to... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

The rooftop hookah almost from 42nd floor added more fun....Also the location is really nice on the prime Sheik Zayed Road....worth a stay for sure..! I would recommend it specially to business / work travellers as it

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1 review
3 of 5 stars Reviewed 4 days ago NEW

Room was not ready on arrival had to walk around for a hour. Wake up call at 3am one morning wrong room. On departure was handed final bill and was charged local and distance telephone calls that we had not used.

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1 review
5 of 5 stars Reviewed 5 days ago NEW

We enjoyed our stay. The room was very nice and clean and comfortable. We were in walking distance to the train, which is key. I highly recommend the day pass for the train if you plan to explore. The only negative for the hotel was that when we checked out and checked our bags, they stored them in a corner... More 

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Gurgaon, Haryana, India
1 review
3 of 5 stars Reviewed 6 days ago NEW

Clean rooms, with a good view of Dubai, No real coffee available, or good food on order. Room service takes ages. The senior staff is cold and unfriendly. Though the housekeeping staff are warm and helpful. No drinking water available. No Sports TV or other english entertainment channels in the room. Morning breakfast buffet is monotonous.

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Peter N, Training & Quality Manager at Emirates Grand Hotel, responded to this review

Dear Guest, Thank you for your review of our hotel on Trip Advisor following your stay with us in the month of July 2014. Firstly, thank you for choosing Emirates Grand Hotel a hotel of choice during your travels to Dubai. We are glad that the cleanliness of our rooms met your approval and that you enjoyed the views our... More 

Haines City, Florida, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

It was my first visit to Dubai. Emirates Grand Hotel was a great choice. Staff was helpful and cordial. Clean and well maintain. The location is excellent. Right in the middle of everything. Will go back at the end of 2015 for a family vacation and you will be my first choice to stay.

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Peter N, Training & Quality Manager at Emirates Grand Hotel, responded to this review

Dear Guest, Thank you for your review of our hotel on Trip Advisor following your recent stay with us. We are excited to learn that you had a wonderful time at our property, especially your interaction with our staff, location and the clean rooms which met your approval. We always like to hear what our guests have to say and... More 

Wigan, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Only stayed overnight as a stopover would gladly stay longer staff are fabulous nothing to much trouble beautifully clean room was top class everythin u needed was in there from toothbrush and paste to iron and ironing board early morning call was on time and good chpice of food and drinks

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Peter N, Training & Quality Manager at Emirates Grand Hotel, responded to this review

Dear Guest, Thank you very much for your review of our hotel on Trip Advisor following your recent stay with us. We are ecstatic to learn that your stay (although brief) was a wonderful one, especially the staff, the clean room and the hotel facilities. We will be sharing your kind words with our team who are always keen to... More 

New York City, New York
1 review
5 of 5 stars Reviewed 6 days ago NEW

My first time in Dubai and I couldn't had chosen a better hotel the location it's perfect and the service it's truly amazing expirance, the train stop it's only 1 block away and one stop from the Dubai mal. The staff is very friendly and helpful always there to answer any question or concern that u may have. There is... More 

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Peter N, Training & Quality Manager at Emirates Grand Hotel, responded to this review

Dear Guest, Thank you for taking the time to review our hotel on Trip Advisor following your recent stay with us. We are delighted to read that you enjoyed your stay and had a wonderful experience at Emirates Grand Hotel. We thank you for your wonderful comments on the helpful and friendly staff and the great service which met your... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

my trip was nice because of the place of the hotel staff was really helpful they upgraded my room to be sweet which was very nice of the hotel management, area around the hotel was good and the hotel is near metro station which was very helpful

Review collected in partnership with this hotel

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Peter N, Training & Quality Manager at Emirates Grand Hotel, responded to this review

Dear Guest, Thank you very much for your review of our hotel on Trip Advisor following your recent stay with us. We are glad that your experience was a positive one, especially the staff, the room and the location of the hotel. We will share your feedback with our team who are very keen to hear from guests. Thank you... More 

Varna, Bulgaria
2 reviews
5 of 5 stars Reviewed 1 week ago

Huge and clean rooms, perfect location, good staff, great building one slight minus - the reservation department hadn't by any means considered our wishes written in advance such as twin beds, high floor and view towards burj khalifa however, we had great fun and were delighted :)

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Management response:

Dear Guest, Thank you for your review of our hotel on Trip Advisor following your recent stay with us. We are delighted that our product and services met your approval and positively enhanced your stay experience. We would also like to acknowledge your comment on the booking preferences that were not met. We apologize and assure you that this matter... More 

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Additional Information about Emirates Grand Hotel

Address: Sheikh Zayed Road, Near Finance Centre | Metro Stop, Dubai 116957, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Emirates Grand Hotel 4*
Number of rooms: 430
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Cheap Tickets, Hotels.com, Agoda, Priceline, Asiatravel.com Holdings, Despegar.com, Odigeo and Tingo so you can book your Emirates Grand Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#89 Spa Hotel in Dubai
#183 Luxury Hotel in Dubai

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Staying in The Marina

Neighborhood Profile
The Marina
It’s hard to believe that only a decade ago there was no marina. Opened in 2003, the man-made marina runs along a 3km stretch of shoreline. A heady mix of luxurious hotels, apartment buildings, and cafes, the marina hosts regular community events and markets, and is a wonderful place to while away an afternoon or evening. Spectacular at night when the skyscrapers glisten, here you can enjoy dinner on the beach next to the sea, or visit a high-rise bar in a hotel for a magnificent view across the Gulf and the man-made Palm Island, with the world-famous Atlantis Hotel at its end. The Walk at Jumeirah beach Residences is a pedestrianized stretch leading to a new development: The Beach. It’s one of the few places where Gulf nationals mix with tourists and Western ex-pats. It’s a popular place to show off your supercar for an evening, so watch out for Lamborghinis, Maseratis, and Ferraris in abundance.