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Emirates Grand Hotel

4.0 of 5 Sheikh Zayed Road, Near Finance Centre | Metro Stop, Dubai 116957, United Arab Emirates
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Emirates Grand Hotel
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Emirates Grand Hotel
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373 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW

Myself and my wife had a pleasant four night stay here. It was good. The studio suite had all we wanted, the staff were great too. We also had great fun in Dubai as well. However, the elevator needs to be improved and the washing machine was very good. It barely dried our cloths. Great team...it has to be said.

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Estoril, Portugal
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

The location is very good but the service is just horrible as well as the elevator system. The restaurants just avoid them. The rooms are fair but pay attention if the cleaning was done properly. I found used underpants inside the closet for example. The only good thing i found was the SPA! They are really good and professional. A... More 

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Abu Dhabi, United Arab Emirates
Contributor
14 reviews 14 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

If you want to sleep tight without any stress in a good location in the middle of Dubai business bay , Just chops this hotel . You have the fast access to all business area and shopping mall Also you can relax in a quite clean suit that really worth it .

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Beirut, Lebanon
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I stayed there during a business trip this month.. It's perfectly located and close to everything... I needed 10- 15 min to get anywhere; airport, World Trade Center, malls... I had a little issue and got upgraded to premium suite.. Gotta love friendly staff and hotels! I ll definitely go back!

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Sue789_9
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 1 week ago

Exasperating elevator system, slow internet otherwise perfectly average hotel interiorwise, main problem is the the footfall and staff using the elevators. Often took more than 5 minutes for a lift to arrive. Good kitchen facilities. Great value if you want to be able to cook for yourself. Perfect location. Only about 15 minutes walk from Dubai Mall (although not the... More 

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Dubai, United Arab Emirates
Contributor
12 reviews 12 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I stayed here with my family during the Xmas and new year, it was a wonderful experience. Good location, close to almost everything. The only hitch is the crowd was crazy round the clock,especially the wait for the elevator, you have to take turns in wait of the elevator.

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1 review
5 of 5 stars Reviewed 1 week ago

I've stayed here a total of 3 times for a week each time in the past 2 years. This location is extremely convenient.The service and check-in was extremely fast. I have visited alone and with my 4 month old baby and I had no problems at all. It is a very clean hotel. Staff are friendly. It's also great for... More 

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A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

This was the second time I stayed here and both times have been perfect. Nice people and close to the metro. When you find a good hotel why go anywhere else. The rooms are clean and having a full kitchen is nice. The pool is always warm and the view of the city is a bonus.

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Peter N, Training & Quality Manager at Emirates Grand Hotel, responded to this review

Dear Guest, Thank you very much for your review of our hotel on Trip Advisor following your recent stay with us. We are glad that you enjoyed your stay as much as you did the first time. We are especially thankful for making us your hotel of choice during your trips to Dubai. We look forward to another opportunity to... More 

Kalamazoo, Michigan
Contributor
17 reviews 17 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

GOOD THINGS, LOCATION, BURJ KHALIFA AND DUBAI MALL 5 min away. Close to nice restaurants and Fairmont. SERVICES ARE EXCELLENT. I DIDNT EAT AT THE HOTEL BUT THEY DO HAVE 2-3 restaurants. People are friendly and willing to help.I stayed in a suite which was good size THING I DIDNT LIKE WAS THAT EVEN SUITE CAN ACCOMMODATE ONLY TWO PEOPLE,... More 

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Management response:

Dear Guest, Thank you for taking the time to review our hotel on Trip Advisor following your recent stay with us. We are glad that you enjoyed the location of the hotel, the services as well as our helpful team. We also acknowledge your comment on the extra bed charge and accommodation policies. At Emirates Grand Hotel, we are committed... More 

Cairo, Egypt
Contributor
17 reviews 17 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed there for 4 nights and it was not a room it was a suite with a full kitchen. Extreemly spacious and if you have a high floor you will have a good view. For a good rate ask for Ahmed Ezzat in reservations, he is the best! Plenty of options for coffee and food such as star bucks,... More 

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Additional Information about Emirates Grand Hotel

Address: Sheikh Zayed Road, Near Finance Centre | Metro Stop, Dubai 116957, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Emirates Grand Hotel 4*
Number of rooms: 430
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Hotel Style:
#90 Spa Hotel in Dubai
#179 Luxury Hotel in Dubai

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