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Emirates Grand Hotel

Sheikh Zayed Road, Near Finance Centre | Metro Stop, Dubai 0000, United Arab Emirates
Hotel amenities
Emirates Grand Hotel
Best prices for: 1 room 1 guest
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Ranked #261 of 502 Hotels in Dubai
A recent review
4 of 5 stars reviewed 2 days ago
Manishpatrl80
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415 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Great hotel and amazing location. Close to main shopping area and middle of Dubai. Only problem we found was the lift took for ever. And most of the times lifts would pass your floor and go to another. They would be more efficient if they stopped at every floor that was called and missed all floors if full. Sometimes we... More 

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Great location on the main arterial road of Dubai, walking distance to the metro and convention centre. Suites at affordable rates, good breakfast spread. But crazy wifi charges! Bathroom amenities can do with an upgrade.

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Jeddah, Saudi Arabia
Top Contributor
129 reviews 129 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I loved the hotel I stayed at it only for 8 hours for transet changing of flights. The staff was helpfull in my checked in. The room was big, Room service was awesome, high speed internet & great location.

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Evghenia P, Rooms Division Manager at Emirates Grand Hotel, responded to this review

Dear Ahmad T, Thank you very much for your positive comments about Emirates Grand Hotel following your recent short stay with us. Our team highly appreciates your feedback and are very grateful for sharing your comments at Tripadvisor. We sincerely hope to welcome you again and to provide you with another memorable stay. Thank you again, and we hope you'll... More 

Califormia
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

We found our two bedroom unit at this hotel to be very comfortable and in good condition. The staff was welcoming and the hotel is in a good location. The only drawback, which was huge, is the elevator system which often left us stranded for 15 minutes or more. One day we waited 25 minutes for an elevator to take... More 

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Evghenia P, Rooms Division Manager at Emirates Grand Hotel, responded to this review

Dear rbcatraveler, Thank you for choosing Emirates Grand Hotel for your recent stay in Dubai. It gives me a delight to know that you have enjoyed your overall stay with us and the room, facilities, our colleagues as well as its location lived up to your expectations. With regards to the elevator system, I can assure you that it is... More 

Contributor
12 reviews 12 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is located on shaik zayed road close to a metro station. The hotel is clean and provide good service. You can rent the hotel during the week atound 150$. The price increase slitely during weekends.

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Evghenia P, Rooms Division Manager at Emirates Grand Hotel, responded to this review

Dear Alshamsan, I am very pleased to learn that you enjoyed your stay with us and that you loved our location and service our staff has provided you with. We all look forward to welcoming you back to Emirates Grand Hotel when you are next in Dubai and hope that it is in the not too distant future. Kind regards,... More 

Amman, Jordan
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I would call it a run-of-the-mill hotel, nothing particularly fancy. Not sure if it is officually run as a 4 or 5 star. It seems that many if not most guests are there for a one or two night stopover. It did not feel like a business hotel to me but rather a place where tourists would stay. The location... More 

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Biella, Piemonte, Italy
Contributor
19 reviews 19 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Very good location, close to the metro station and the Dubai mall. Price is a little bit higher than average. Rooms very spacious, with 2 bedrooms, 2 bathrooms, a kitchen and a big living room. Overall service satisfactory, as usual in the Emirates. Enough choices for breakfast, even for Continental plates. Rating not positive due to elevators. They can be... More 

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Evghenia P, Rooms Division Manager at Emirates Grand Hotel, responded to this review

Dear Andrea R, Thank you for sharing your experience at Tripadvisor. I am very appreciative of the very kind words you have written about our location, rooms and service. Your comments are vital for us to know which areas we need to improve in order to achieve the kind of service that we are always aiming for. Rest assured that... More 

Travelers are raving about these Dubai hotels

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Third class hotel . The take too much time to check in .and the unexpected and bad that security deposit. No water bottle in the rooms .The pillow cover was torn😒and no one in hotel staff was cooperative . LOCATION is good but i recommend never to stay in this hotel .👎

Was this review helpful? Yes 3
Milan, Italy
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is ideally located, about 20 min from airport and not to far from business centre, and shopping mall. They really should improve the staff at the reception, there is all the time argument with the customers. Another bad points, is the system for the lift. You need to type you floor on some display. It is really taking... More 

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Nassau, New Providence Island
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 15, 2015

great location and walking distance to dubai mall Best tomato soup located 2 minutes walk from hotel Lobby is always busy and no parking is available. Many floors are smoking floors and if you do specify non smoking, you will be on a smoking floor

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