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Kempinski Hotel & Residences Palm Jumeirah

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Crescent West | Palm Jumeirah, Dubai 213208, United Arab Emirates
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Kempinski Hotel & Residences Palm Jumeirah
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371 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed yesterday NEW

We were there few days ago for Iftar dinner. After watched a video in their website about the lovely tent area which looks pretty nice, we decided to call them for a reservation. We got confirm to be seat in the restaurant instead of in the tent due to high volume of the guests and that was fine for us.... More 

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Buenos Aires, Argentina
1 review
5 of 5 stars Reviewed 2 days ago NEW

Was the first time in this hotel and it was super AWESOME!! I heard it was the best Iftar in Dubai and I must say the best I had so far this year!! Great ambience the food was fantastic and service impeccable!! I will comeback and stay with the family for sure!!

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Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 4 days ago NEW

I arranged a group booking at Kempenski Layal for Iftar. It was a great decision due to high quality of services provided. Ruta (Events Executive) ensured our experience at Layali was flawless and it was also my pleasure meeting the chef on 1 to 1 basis! I definitely recommend this this venue to people who love great food and great... More 

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Bengaluru (Bangalore), India
1 review
5 of 5 stars Reviewed 1 week ago NEW

Traveled with friends This was the first time we had stayed at the Kempinski and we were glad we made that choice. It exceeded our expectations in every manner. Our rooms were excellent with a wonderful view. Dinning options are limited, still great. Absolutely everything in this hotel was on point. Service and staff attentiveness is by far the best... More 

Was this review helpful? Yes 1
Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 1 week ago

Our experience at Layali Restaurant was phenomenal. Going in a group of 10 people, every person within that group had an amazing overall experience. The atmosphere that the restaurant portrays was serene and calming. The restaurant has a great view of a beautifully well maintained garden and swimming pool that really gives off a good effect especially when talking a... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Incredible Ramadan tent, with perfect ambiance and atmosphere. Food for iftar was the best I had, full of variety and flavor. Special thanks to the chefs. Will definitely return soon, thank you kempinski for this wonderful experience.

Was this review helpful? Yes 1
Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 1 week ago

I went to layali with my family couple of days back and has been one of the best tent i have been to. Everything from the ambience, the music, the decor, the food and the service was overwhelming. The food was really good, and the drinks were quite refreshing. Some of the desserts were a bit too sweet for my... More 

Was this review helpful? Yes 1
Navi Mumbai, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Kempinski at Palm jumeirah stay experience was awesome during my holidays with Family Food quality - Superb , Pool & Spa facilities - Best of all i have experienced Suits with balcony - gives u a royal feeling Overall experience was above our expectations , especially pool side relaxing arrangement and beach front experience was very relaxing. Staff and concierge... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

If you look at the 5* hotels in London and across the globe, I have no idea how this hotel can be in the same category. Lower your expectations significantly or you will be in for a serious shock. To say this hotel was a disaster doesn’t even begin to describe our stay at the Kempinski on the Palm (booked... More 

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KempinskiPalm, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear Attica1, Thank you for sharing your opinion about your stay with us. Please be assured that our good will gesture was offered with the best intentions to capture the positive moments of your visit. The superior 4 bedrooms penthouse with Jacuzzi is one of our best units. I am glad to know that you enjoyed its view and facilities.... More 

Katowice, Poland
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were in this hotel during the Easter season. At the outset, we received a free upgrade to 2-room suites, which was v nice. The room was a huge, nicely decorated, the windows facing the road and the sea, so not very quiet, but acceptable as most traffic takes place at day. Air conditioning was working well, no smell, no... More 

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KempinskiPalm, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear maciekg40, Thank you for posting this review about your recent stay with us. It is upsetting to know that your stay was less than perfect. Please accept my apologies for the inconvenience that you mention in your comments. I would be glad if you could contact me at the Hotel with some more clarification about the minor repairs as... More 

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