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Kempinski Hotel & Residences Palm Jumeirah

5.0 of 5 Crescent West | Palm Jumeirah, Dubai 213208, United Arab Emirates
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Kempinski Hotel & Residences Palm Jumeirah
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Kempinski Hotel & Residences Palm Jumeirah
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314 reviews from our community

Traveler rating
    188
    68
    32
    12
    14
See reviews for
159
50
4
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars NEW

The best hotel by far on the Palm Jumeirah. Excellent service, fantastic views from our two bedroom suite and a wonderful garden with a huge pool. The beach was clean and well organised. Very safe for children, too. There were several places for our kids to play around, indoors and outdoors. Good quality of coffee (which is rare in Dubai),... More 

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Barcelona
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Outstanding location ,right on the beach ,20 minutes walk from The Atlantis ,a short taxi ride to all attractions .The suite was amazing and great for the Family , Nespresso coffee machine and bottled water in rooms ,housekeeping there within 1 minute . Staff friendly and helpful . The only down side was that the reception and concierge were very... More 

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Addison, Texas
1 review
2 of 5 stars Reviewed 6 days ago NEW

I received a night for my 55th birthday and while the room was nice, the check out time was noon and they began calling at 11 to harass us about check out. So then we called for a bell hop and no one came and at this point they call again and ask now if we wanted an hour extension.... More 

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KempinskiPalm, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear Valerie S, Thank you for sharing your feedback about your recent stay. Please accept our apologies for an unpleasant experience you received on check-out. Your review will help us to improve the service we provide. I have shared your concerns with my team members and we hope you will give us another opportunity in the near future to welcome... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Stayed at the kempinski for 5 nights with our 3 young children in a 2 bedroom suite, and it was perfect. The suite is very spacious and beautifully furnished. One of the best locations on Palm island and the sew views are breathtaking. Concierge go out of their way to help out in any way, and staff overall were great.... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I' ve bene there a week ago with my 3 kids aged 11 9 7 and i could not find a better place. The kindness of the reception staff is amazing always ready with a smile to solve problems that arise. Elisa and her/his colleagues are just as good a strength of the structure. Insiders know the concierge arrange any... More 

Was this review helpful? Yes 1
Klerksdorp, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at the hotel for 3 Nights , was not what i expected , rooms was nice but a little run down. I must say the staff was brilliant , Sai and Elisa to be specific.Breakfast was also nothing great. Hopefully the new hotel will be better.

Was this review helpful? Yes 1
KempinskiPalm, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear Speedycarsales, Thank you for sharing your comments about your recent stay with us. I hope that you give us the opportunity to better welcome you in the future. I truly appreciate your positive feedback regarding our staff members, especially Sai and Elisa. Please feel free to contact me with any further concerns you may have. Looking forward to welcoming... More 

Bristol, United Kingdom
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms are perfectly fine, and the suites quite convenient. We were upgraded to a 3 bedroom suite which was just a blown up version of a normal room, so the amount of furniture was the same, so was very sparse. We ended up moving room and its perfectly nice. The staff are good, the rooms are fine. The baths... More 

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1 review
5 of 5 stars Reviewed 1 week ago

I love the kempinski hotels, i'm always feeling like home inside! The Kempinski Palm staff are so friendly and very helpful! We want to thanks in particular Jocelyn, she showed genuine interest in the experience we were having in the hotel. A gorgeous location on the palm, the pool was beautiful as was the beach area! Warm sea, good restaurants... More 

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Bucharest, Romania
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

we spent there five days and noted a number of plus and a few cons. We had a very spacious and elegant suite and paid around four thousand euro accommodation only. Logical for that price to have great expectations and hope for a relaxing holiday in a luxury environment . As far as the location, the apartment and the service... More 

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Kempinksi hotel the palm in Mid february this year (2015). I was travelling with my family of 5 adults and we were looking for tranquility. Kempinki the palm gave us all we needed. We stayed in a two bedroom suite overlooking the pool, although (luckily) our terrace was slightly far away from the pool. Kids start... More 

Was this review helpful? Yes 1
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Additional Information about Kempinski Hotel & Residences Palm Jumeirah

Address: Crescent West | Palm Jumeirah, Dubai 213208, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Kempinski Hotel & Residences Palm Jumeirah 5*
Number of rooms: 130
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Also Known As:
Kempinski Hotel And Residences Palm Jumeirah
Hotel Style:
#28 On the Beach Hotel in Dubai
#47 Family Hotel in Dubai
#50 Spa Hotel in Dubai
#76 Luxury Hotel in Dubai
#101 Romantic Hotel in Dubai

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