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All 475 Dubai hotels

Kempinski Hotel & Residences Palm Jumeirah

5.0 of 5 Hotel   |   Crescent West | Palm Jumeirah, Dubai 213208, United Arab Emirates
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Kempinski Hotel & Residences Palm Jumeirah
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Ranked #120 of 475 hotels in Dubai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
GlobalNomad2014 Riyadh, Saudi Arabia
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  • Reviews (220)
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220 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
Riyadh, Saudi Arabia
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff are excellent. Everyone from restaurant staff to front desk staff were friendly and accommodating. However, they charge for EVERYTHING. Considering the price of the rooms, it would have been nice to have internet included. The breakfast was mediocre at best, and at 44 USD not worth the price. Although beautiful and well appointed, I felt the quality of... More

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London, United Kingdom
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The place is so beautiful they really know how to do opulence in Dubai. Our hotel was actually also on the man made built palm. It was the was such a great mini- break and god willing may return again

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Sydney, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

We just spent 5 days in this resort! It was beautifully appointed, and luxurious. This has been our best hotel experience after many years of travel. The size was not too big, so we got personalised service-it was Ramadan so it was quiet. The staff were soooo friendly and helpful!! nothing was a bother and we were treated like royalty-no... More

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Cairo, Egypt
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

it is really a luxurious hotel, the suite is big and well furnished with very nice views. the staff are great, very helpful and always want you to be happy. the pool area is fantastic. Also, the breakfast is very good with a lot of varieties. we would love to stay at this hotel again, you only have to pick... More

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Abu Dhabi, United Arab Emirates
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Once i entered the Suite the terrace was filled with scattered cigarette buds and unremoved empty water and juice bottles from the private pool. I Asked to clean the room when i left for dinner expecting to have the bed sheets to be changed but unfortunately they were the same bed sheets just rearranged. i felt like i was in... More

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KempinskiPalm, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear salqamzi, Thank you for sharing your feedback. We regret to hear that you had an unpleasant stay whilst with us. Please rest assured that we have passed your comments regarding housekeeping and service on to the concerned departments to handle appropriately. We will also be discussing your comments at our next staff training, to ensure that these issues you... More

London, United Kingdom
12 reviews 12 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed over a long weekend for work and pleasure. My wife was with me and she fancied the suite with the private pool. The suite was huge and the pool very nice, but for some weird reason the pool villas were all on the road side of the property instead of being at the back facing the lagoon and Dubai... More

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Just not what you expect from this chain! Rude staff in the Lobby, a dirty beach where no one helped us with chair or bags, and poor service at the pool. Three prostitutes in the pool, one in a transparent white swimsuit, picking up men and putting on a disgusting display. Could not believe I was in Dubai!

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1 review
5 of 5 stars Reviewed 4 weeks ago

Very nice family hotel , spacious rooms more of appartment style with huge kitchen . The room had private swimming pool that my kids enjoyed big time. The staff is friendly specially the reception Sijo and the manager Mr. Mamdoh. Very recommended place

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Hong Kong, China
19 reviews 19 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 15, 2014

It's a beautiful hotel on the Palm with great Apartment type suites only. We got a room on the ground floor with a balcony right out to the garden and pool - it was probably one of the best weeks of our lives. We had a great time ordering food, sometimes cooking as well, playing football in the garden, etc!... More

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Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed June 7, 2014

I have recently spent two days in Kempinski Palm Jumeirah with my husband. First impression arriving to the hotel was very disappointing. The lobby is very small, looking strange and has a cold atmosphere. Seeing the pictures on the website I expected something much nicer. We almost felt like leaving!!!! When we made the reservation, we requested for a high... More

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Additional Information about Kempinski Hotel & Residences Palm Jumeirah

Address: Crescent West | Palm Jumeirah, Dubai 213208, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Kempinski Hotel & Residences Palm Jumeirah 5*
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Also Known As:
Kempinski Hotel And Residences Palm Jumeirah

212 photos of this hotel

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Pool/beach area (27)
Room/suite (48)
View from room (25)
Dining (6)
Hotel & grounds (36)
Bathroom (5)
Other (18)

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Room/suite (6)
Hotel & grounds (15)
Pool/beach area (3)
Dining (4)
Other (20)


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#32 On the Beach Hotel in Dubai #60 Spa Hotel in Dubai #78 Family Hotel in Dubai #103 Luxury Hotel in Dubai #126 Romantic Hotel in Dubai
Hotel Class
Official Description (provided by the hotel)
We invite you to a place where the earth and sea merge with imagination. Here on the coveted shores of Dubai's iconic island lies the perfect vantage - the Kempinski Hotel & Residences Palm Jumeirah. A palatial retreat, set atop a true landmark, this picturesque paradise offers traditional European luxury and endless opportunities to create lasting memories. Spacious Suites & Penthouses - Exquisite marble floors guide your every step as gold, ivory and light blend into a portrait of true opulence...You have left the ordinary behind. Spacious suites and penthouses provide the lavish comforts of well-appointed living rooms, dining areas, and fully equipped kitchens, ideal for both families and long stays. ... more   less 
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