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Sheraton Dubai Mall of the Emirates Hotel

5.0 of 5 Sheikh Zayed Rd | Al Barsha 1, Mall of the Emirates, Dubai 283825, United Arab Emirates
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Certificate of Excellence 2014
Sheraton Dubai Mall of the Emirates Hotel
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Sheraton Dubai Mall of the Emirates Hotel
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1,152 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Baden, Switzerland
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I've spent 3 days in the hotel which was close to our UAE subsidiary. Convenient location for those who is after shopping. I had room 2002 on the club floor, which was large and had a magnificent panoramic view from Palm island to the Dubai tower. Good hotel but pretty poor restaurant- we were there two times to save the... More

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Amman, Jordan
1 review
5 of 5 stars Reviewed 2 days ago NEW

Its location, clean, comfort, kindness of the team which makes you feel that you are really welcome ,fast response for services, nice food, lovely design, all of these make it the best place to be in Dubai

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Melbourne
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Booked three months in advance for our honeymoon by our travel agent yet on arrival was told hotel was at capacity and we would have to be in 2 king single beds. I was fairly annoyed as our travel agent had flagged this was our honeymoon and we had booked far in advance. We were also told that they would... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent fast service, very kind ataff, confortable clean rooms. it was an excellent stay, one of the best hotels I've stayed in, I'll sure will go back when I visit Dubai. It's very close to the Ejmirates mall where you can experience an excellet shopping

Was this review helpful? Yes 1
Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Let me start by saying that in this day and age you'd expect a hotel to be great especially one with a synonymous name like The Sheraton. But let me tell you from the get go this hotel and more importantly it's staff went above and beyond! I am currently staying my last night in room 1510 and from start... More

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London
Top Contributor
312 reviews 312 reviews
71 hotel reviews
279 helpful votes 279 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

From start to finish this was a very fine stay indeed. I've visited Dubai many times over the years but have never been here before. I'll come back for sure. This was a Business trip first of all and I appreciated the access to Metro directly [ from the 1st floor of the Hotel ]. Dubai traffic can be heavy... More

Was this review helpful? Yes 3
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear dvdstv, Thank you for taking the time to review our hotel. I am delighted to read that our associates were able to make your business stay as comfortable as possible and rest assured that I have shared your kind thoughts with all the team, and in particular with the Shine Spa and Sheraton Fitness associates. Furthermore, I am happy... More

Atlanta, Georgia
Top Contributor
181 reviews 181 reviews
38 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 1 week ago

Half way around the world yet in this hotel it still feels very much like a Sheraton. For some that might be comforting. It is attached, via a lengthy walkway to the Mall of Emirates where you can see more of the culture and of course snow ski in the desert.

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Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear C O, I am delighted to read that you enjoyed our location and convenient connection to Mall of the Emirates featuring over 560 brands from all over the world and entertainment activities including indoor ski slopes and cinemas. Once again, thank you for taking the time to shared your feedback with us and I hope to welcome you back... More

Riyadh Province, Saudi Arabia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Location is great, very lively because of the mall. Room was upgraded to deluxe. Large clean room very comfy bed. My 2nd time here and will definitely come here again. Lobby is kind of small and may not find place to sit if you plan to meet someone. Need to change lifts to go to room... A design flaw?

Was this review helpful? Yes 1
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear DrShahA, Thank you for choosing once again the Sheraton Dubai Mall of the Emirates Hotel. I am always delighted to hear that we were able to make your stay a memorable one and we hope to welcome you back in the near future. Warm regards, JP Kavanagh General Manager More

Istanbul, Istanbul, Turkey
Top Contributor
61 reviews 61 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hotel has a view of the city from the rooms and also a nice panoramic terrace from where you can enjoy food and drinks. It is attached to the Mall which includes many shops and restaurants plus Ski Dubai. Very comfortable rooms too!

Was this review helpful? Yes 2
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Diego1010, Thank you for taking the time to share your feedback with us. I am delighted to read that you enjoyed our facilities with outstanding views and hope to welcome you back soon for another memorable stay. Warm regards, JP Kavanagh General Manager More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staff are very professional and helpful. Direct access to the Mall of Emirates and to the metro especially during the summer season where you can barely walk. Hotel is ideal for couple and for family vacation. Rooms are clean and modern. Hotel is very much worth the money spent.

Was this review helpful? Yes
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Jessica G, I am thrilled to read that our team made your stay as comfortable as possible and that you appreciated our convenient connection to Mall of the Emirates and Metro. Once again, thank you for your kind comments and I hope to welcome you back soon for another memorable stay. Warm regards, JP Kavanagh General Manager More

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Additional Information about Sheraton Dubai Mall of the Emirates Hotel

Address: Sheikh Zayed Rd | Al Barsha 1, Mall of the Emirates, Dubai 283825, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Dubai Mall of the Emirates Hotel 5*
Number of rooms: 481
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Also Known As:
Pullman Dubai Mall Of The Emirates Hotel Dubai

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