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Sheraton Dubai Mall of the Emirates Hotel

5.0 of 5 Sheikh Zayed Rd | Al Barsha 1, Mall of the Emirates, Dubai 283825, United Arab Emirates
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Certificate of Excellence 2014
Sheraton Dubai Mall of the Emirates Hotel
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Sheraton Dubai Mall of the Emirates Hotel
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1,163 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dunsborough, Australia
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Arrived at the hotel 2.30 in the morning very tired and was met by lovely friendly staff. Our room was very spacious and the bed comfortable. This hotel is directly above the mall making it accessible to the 3 levels of shopping. The hop on hop off bus can be taken at the hotel which is a must to acquaint... More

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Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW via mobile

Very nice Hotel, good location over the fabulous Mall of Emirates shopping centre, nice size rooms and very clean as the hotel is only new, friendly helpful staff, great roof top pool and they serve and good breakfast.

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Dublin, Ireland
Contributor
18 reviews 18 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed yesterday NEW

I spent a couple of nights in this hotel on a short stopover in Dubai in October. Very impressed by the room which was large, well appointed and spotlessly well maintained. I cannot count how many times in one day the room was visited by housekeeping to ensure that we had enough towels and toiletries, but it really impressed me.... More

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Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed for two nights in a Junior Suite. Nice hotel, attached to the Mall of the Emirates and metro/subway accessible. I arrived at the hotel at 9am and I was surprised that my room was already available that early. Gym was basic (a few equipment) - it could get crowded especially in the morning. Free WiFi in your Junior Suite... More

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Sydney, Australia
Contributor
16 reviews 16 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

What a fantastic hotel, a two night stop over on route to australia from munich. From the welcome upon arrival, and room up grade or should I say the huge suite(which was bigger than my home!!,)on the 14th floor(cost incured but well worth it.) Didnt think I'd be taking a bath looking at the most famous hotel in the world.... More

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Norway
Contributor
12 reviews 12 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our first time in Dubai - and we were perfectly content with the choice of hotel. Beautiful hotel with a stunning rooftop terrace. The service was excellent all the way (nothing is too much trouble), and it was perfect how the hotel was connected to the shopping mall. Just press level 1 in the hotel's elevator - walk a few... More

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Munich, Germany
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

... excellent connectivity to both the Metro and Mall of the Emirates. Don't come here expecting what one usually gets in Dubai at this price level. It is a Business hotel, and delivers to that competently. Room highlight: An extremely comfy bed.

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Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear eclectic_ccl, I am happy to hear that you enjoyed our convenient connection to Mall of the Emirates and our Sheraton Sweet Sleeper beds. Once again, thank you for sharing your feedback from your last stay with us and I hope to welcome you back in the near future. Warm regards, JP Kavanagh General Manager More

Currumbin, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed he for one week on return from Eurpoe it was awesome very comfortable staff were absolutely fabulous, food was great, roof top pool, views were breathtaking, spa in room and a complete shopping Mall on your door step from the ground floor - Metro station in the shopping Mall connecting you to the rest of Dubai... Can't wait to... More

Was this review helpful? Yes 1
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Vicki Q, Thank you for the time you took to share your feedback with us. I am happy to read that you enjoyed your stay and you appreciated our convenient connection to Mall of the Emirates featuring over 560 stores and entertainment activities for all ages. Once again, I am delighted that we were able to meet your expectations... More

Abuja, Abuja Capital Territory, Nigeria
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Positive moment of truth, genuine kindness and unparalleled care for guests by management and staff, would be the best way to describe my stay. Awesome experience it was, throughout my 5 days stay. You all Rock.....!

Was this review helpful? Yes 1
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Bayo O, I am delighted to read that we were able to meet your expectations and hope to welcome you back in the near future. Warm regards, JP Kavanagh General Manager More

Baden, Switzerland
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I've spent 3 days in the hotel which was close to our UAE subsidiary. Convenient location for those who is after shopping. I had room 2002 on the club floor, which was large and had a magnificent panoramic view from Palm island to the Dubai tower. Good hotel but pretty poor restaurant- we were there two times to save the... More

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Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear A_Baden, Thank you for taking the time to review our hotel. I am happy to read that you enjoyed your overall stay however sorry to hear that your experience in Sanabel was not up to your expectations. Once again, thank you for the time you took to share your feedback with us and I hope to welcome you back... More

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Additional Information about Sheraton Dubai Mall of the Emirates Hotel

Address: Sheikh Zayed Rd | Al Barsha 1, Mall of the Emirates, Dubai 283825, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Dubai Mall of the Emirates Hotel 5*
Number of rooms: 481
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Also Known As:
Pullman Dubai Mall Of The Emirates Hotel Dubai

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