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All 477 Dubai hotels

Sheraton Dubai Mall of the Emirates Hotel

5.0 of 5 Hotel   |   Sheikh Zayed Rd | Al Barsha 1, Mall of the Emirates, Dubai 283825, United Arab Emirates
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Sheraton Dubai Mall of the Emirates Hotel
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89%
Ranked #54 of 477 hotels in Dubai
Certificate of Excellence 2014
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5 of 5 stars reviewed yesterday
Smlinda Denver, Colorado
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1,094 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (207)
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English first
Denver, Colorado
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

I travel about 175 days a year and this is my favorite Sheraton in the globe. It was about 6 months after my first visit and the staff remembered me and even my drink. The hotel facilities are wonderful, bed comfortable. I feel the hospitality from all members of the staff. I now live in Dubai but continue to come.... More

Was this review helpful? Yes 4
Biloela, Australia
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed at this hotel as a stop over returning from Europe. CHECK IN - We checked around 9 pm at night. We were listed as a double room from our booking company but we actually needed a twin. The hotel was very quick to fix their mistake and change our room to what we wanted. ROOM - The room... More

Was this review helpful? Yes 4
Denver, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Well located. I always stay there when I am in a business trip. Spacious Suite, Confortable bed, excellent staff specially house keeping. The Food is good and the SPA is great. Direct access to the emirates mall where fine shopping and dining. I really like it.

Was this review helpful? Yes 3
Cairo
Top Contributor
109 reviews 109 reviews
44 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is relatively new as they took over from Pullman. The hotel is attached to Mall Of Emirates and MOE metro station. the rooms are of normal size and very clean. The hotel service is very responsive but check in is not that fast. the breakfast buffet is very nice, but you need to go early to avoid the... More

Was this review helpful? Yes 1
Hyderabad, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed a few nights here with some friends to wind down a business trip. It was a great choice! The staff was very friendly and helpful and location is superb. The pool on the roof was great, as was the food coming off the outdoor grill! There are plenty of dining options, a great club lounge and multiple other... More

Was this review helpful? Yes 5
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear jenentinc, Thank you for your kind comments regarding your stay at the Sheraton Dubai Mall of the Emirates Hotel. I am happy to see that your stay was enjoyable and do hope that we will be welcoming you back to the hotel in the near future. Warm Regards, JP Kavanagh General Manager More

Minneapolis, Minnesota
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great property connected to the Mall of Emirates, nice bar, nice pool at rooftop, good breakfast but among all the people that work there I travel for business and it was a nice place to be since after work you can walk around the mall or you can take the Metro to other places around Dubai Very... More

Was this review helpful? Yes 6
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear wiminneapolis, Thank you for taking the time to share your feedback from your last business stay at the Sheraton Dubai Mall of the Emirates Hotel. I am glad that you enjoyed your stay with us and appreciated our location and associates, and will be sure to pass your kind comments on to the team. Once again, thank you for... More

Adelaide, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Landed very early on day of checkin - but was able to check in 7 hours early with upgrade.. Hotel staff were very accommodating and professional, nothing was too much trouble. Rooms and facilities were of high standard, pool area was very nice! The location right inside the mall was great for shopping, getting taxi's and easy to visit airport,... More

Was this review helpful? Yes 6
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Lauren M, Thank you for the time you took to review our hotel. I am glad that you enjoyed your stay with us and appreciated our location and associates, and will be sure to pass your kind comments on to the team. I hope to welcome you back to the hotel in the near future. Warm Regards, JP Kavanagh... More

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is newly renovated, has free wifi and the rooms are very well appointed. The staff is helpful and room service is prompt. I was there on a business and vacation combined and the hotel was perfect.

Was this review helpful? Yes 9
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Rajinder G, Thank you for your kind comments regarding your last business stay at the Sheraton Dubai Mall of the Emirates Hotel. I am happy to see that your stay was enjoyable and do hope that we will be welcoming you back to the hotel in the near future. Warm Regards, JP Kavanagh General Manager More

Johannesburg
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

First the positives: Well located, with direct access to the Mall of the Emirates, so good for both business and shopping. Also directly off Sheikh Zayed road and quite close to Jumeira Beach and Madinat. Very friendly and willing staff, if a little light in training. Rooms well serviced and good bath/shower feature, maximising space. Then to the negatives: Stayed... More

Was this review helpful? Yes 2
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear David Graham S, Thank you for taking the time to comment on your stay with us. Our hotel is indeed quite well located in Sheikh Zayed Road and directly connected to Mall of the Emirates featuring over 560 stores and entertainment activities for all ages. I do apologize for any inconvenience that you experienced during breakfast and please be... More

Lytham St Anne's, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location. Access to the hotel can be gained at the far end of the Mall of the Emerates; where there are all the top shops and a huge range of places to eat from good restaurants to every imaginable fast food outlet. 5 minutes walk from the Mall of the Emerates Metro station. The Sheraton is an excellent hotel.... More

Was this review helpful? Yes 6
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Mike G, Thank you for taking the time to review our hotel. I am glad that you enjoyed your stay with us and appreciated our location and associates, and will be sure to pass your kind comments on to the team. Warm Regards, JP Kavanagh General Manager More

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Additional Information about Sheraton Dubai Mall of the Emirates Hotel

Address: Sheikh Zayed Rd | Al Barsha 1, Mall of the Emirates, Dubai 283825, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Dubai Mall of the Emirates Hotel 5*
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Also Known As:
Pullman Dubai Mall Of The Emirates Hotel Dubai

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#29 Romantic Hotel in Dubai #33 Spa Hotel in Dubai #46 Business Hotel in Dubai #50 Family Hotel in Dubai #51 Luxury Hotel in Dubai #54 Top resorts Hotel in Dubai
Hotel Class
Official Description (provided by the hotel)
Directly connected to the world-renowned mall, the Sheraton Dubai Mall of the Emirates Hotel is a gathering place for corporate travelers, vacationers, and shoppers alike. The hotel is centrally located, with easy access to such destinations as Jumeirah, Dubai Marina, Jebel Ali Free Zone, and Dubai World Trade Center. Dubai International Airport (DXB) is only 20 minutes away by car. ... more   less 
Number of rooms
481

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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