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Xclusive Clover Creek Hotel Apartments LLC

Maktoum Street, Dubai, United Arab Emirates
Hotel amenities
Xclusive Clover Creek Hotel Apartments LLC
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Ranked #41 of 238 Specialty Lodging in Dubai
A recent review
3 of 5 stars reviewed 5 days ago
Usha1963 Pune, India
Review This Hotel

63 reviews from our community

Traveler rating
    13
    23
    15
    7
    5
See reviews for
17
11
8
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Pune, India
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

We atayed at this property from 7thMarch15 to 12thMarch15. The check in wasn't very swift as they asked me to wait at reception for more than half an hour till my husband handed them over 100AED as environment fee. Though we had already made full payment for our 5 days' of stay.Since we were on a business visit, we found... More 

Was this review helpful? Yes 1
Ephraim V, Front Office Manager at Xclusive Clover Creek Hotel Apartments LLC, responded to this review

Dear Guest, Thank you for writing your review on Trip Advisor. We are sorry to note your comments regarding your overall arrival experience and sincerely apologize if we have came short of meeting your expectations on this particular occasion. Your constructive comments are of extreme importance to us and please be assured that your feedback was taken on board. Once... More 

Shanghai, China
Contributor
12 reviews 12 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The hotel room is simple but comfortable. The front desk staff is not that friendly, especially one guy there has no knowledge about the city at all. He was telling me he was new also, so why the manager put him alone at the important shift? He has no willing of helping guests out neither! Finally hotel bell staff is... More 

Was this review helpful? Yes
Ephraim V, Front Office Manager at Xclusive Clover Creek Hotel Apartments LLC, responded to this review

Dear Guest, Thank you for your review on Trip Advisor. I have taken note of your constructive comments as we value all our guest feedback to be of utmost importance. Thank you once again for taking the time to post your feedback. Regards Ephraim Varel Front Office Manager. More 

Montpellier, France
Contributor
14 reviews 14 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

In the area of Deria. Area not very well considerated by foreigners living her but good enough for travellers, especialky because cheaper than other area. Standard average in general. Appartments are quite old fashioned but big and clean enough. Good service, close by airport and interesting old area of Dubai.

Was this review helpful? Yes
Ephraim V, Front Office Manager at Xclusive Clover Creek Hotel Apartments LLC, responded to this review

Dear Guest, We would like to thank you for taking the time to post your review following your recent stay with us. It really nice to hear that you had enjoyed your overall stay with us and were pleased with the service of our associates as well as of the hotel cleanliness. May I thank you once again for taking... More 

1 review
3 of 5 stars Reviewed 4 weeks ago

I visited hotel from 24 to 27 feb.for a business trip,generally it is good,clean,cooperative front office staff and room service staff ,wifi is fast ,near to riqqa street,quiet and wide room I recommend it to families it is value of money ,but it is so quiet no amusement facilities,water heater in bathroom not powerful enough,small swimming pool in imperfect location... More 

Was this review helpful? Yes
Ephraim V, Front Office Manager at Xclusive Clover Creek Hotel Apartments LLC, responded to this review

Dear Guest, It was indeed a pleasure to have had you as our guest and glad that you had an enjoyable experience with us and do thank you for sharing this on Trip Advisor. Thank you for your recommendations and we look forward to welcoming you back again in the near future. Kind regards, Ephraim Varel Front Office Manager. More 

San Mateo
Top Contributor
54 reviews 54 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

If you are looking for a five star hotel with super service and amenities, then don't come here--there are hundreds of places like that in Dubai. But if you want a clean, functional room in a pretty good location at a great price--then consider the Clover Creek. To be honest this is really seems like more of a long term... More 

Was this review helpful? Yes
Ephraim V, Front Office Manager at Xclusive Clover Creek Hotel Apartments LLC, responded to this review

Dear Guest, Thank you for taking the time to write your review on Trip Advisor and we are happy that you chose to stay at Xclusive Clover. It was our pleasure to have you as our guest at the Xclusive Clover and we look forward to welcoming you back again for an even better experience. Kind regards, Ephraim Varel Front... More 

Adelaide, Australia
Top Contributor
436 reviews 436 reviews
122 hotel reviews
240 helpful votes 240 helpful votes
4 of 5 stars Reviewed February 3, 2015

After a few hiccups the staff sorted out the issues we had and we were promptly upgraded to a 1 bedroom suite. The suite is very large and roomy. Comfortable beds. Kitchen lacks utensils. Bathroom ok. Road noise can be heard, but we managed to sleep ok. Wifi is fast. Good value.

Was this review helpful? Yes 4
Ephraim V, Front Office Manager at Xclusive Clover Creek Hotel Apartments LLC, responded to this review

Dear Guest, We would like to thank you for taking the time to post your review following your recent stay with us. After the initial hiccup I am glad you settled in well. Your kind comments are much appreciated with regards to the staff and the room being comfortable. We very much look forward to welcoming you back at Xclusive... More 

Ahmedabad, India
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 13, 2015

I was there with my family. Intially they provide me two bedroom apartment as rest all room were full. That's sounds good to me. But later on they shift me to my original room. Clean rooms and good location. Staff is very friendly. Apt location for family. Swimming pool on terrace is really good. Breakfast is good for Indian. Near... More 

Was this review helpful? Yes 1
Ephraim V, Front Office Manager at Xclusive Clover Creek Hotel Apartments LLC, responded to this review

Dear Guest, Thank you for sharing your comments on Trip Advisor. We are pleased to hear that you very much enjoyed your stay at Xclusive Clover whilst visiting Dubai and were extremely delighted with the facilities,your breakfast experience as well as the service of our associates. Look forward to welcoming you back again as our guests in the not too... More 

Abu Dhabi, United Arab Emirates
Top Contributor
100 reviews 100 reviews
16 hotel reviews
87 helpful votes 87 helpful votes
1 of 5 stars Reviewed January 12, 2015

This place, while centrally located in the Deira area, claimed to be a Four Star hotel, is completely a dump. Sorry to be so blunt. They are so far from any stars...let me site my findings: mold in the bathtub, water all over the floor under the commode, dirty floor, no carpet, cracked bedside lamp, stale odor upon entering room,... More 

Was this review helpful? Yes 3
Ephraim V, Front Office Manager at Xclusive Clover Creek Hotel Apartments LLC, responded to this review

Dear Guest, Thank you for taking the time to post your review on Trip Advisor. First and foremost, please do accept our sincere apologies for giving you cause to express your disappointment following your recent stay at the Xclusive Clover Dubai. I am extremely concerned to read your comments with regard to your overall experience at the hotel and I... More 

Bishkek, Kyrgyzstan
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 7, 2015

I was able to book during a low season and got it for about $80 a night. nice small kitchen, grocewry store next door, overall it has a nice look. Has a washer/dryer combo...be sure to ask how to use it. If not it will run for up to 12 hours depoending on the setting. Large fridge also. Sometimes it... More 

Was this review helpful? Yes
Ephraim V, Front Office Manager at Xclusive Clover Creek Hotel Apartments LLC, responded to this review

Dear Guest, Thank you for posting your review on Trip Advisor. Whilst we are glad to hear that you had enjoyed your overall stay at the Xclusive Clover, we are sorry to note your comments with regards to the experience with the washer/dryer combo and sincerely do apologize for the inconvenience caused. Thank you for your review and we look... More 

Hawalli, Kuwait
Contributor
16 reviews 16 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 6, 2015

we interd the room it was very dirty . the dish the metel as wel . after we chked in they send some one to clean . this person he is the best thing in hotel caled rahoul . so rahoul thanks for your help in hotel our room was in floor 15 . on other side the room has... More 

Was this review helpful? Yes
Ephraim V, Front Office Manager at Xclusive Clover Creek Hotel Apartments LLC, responded to this review

Dear Guest, Thank you for taking the time to post your review on Trip Advisor and we really appreciate you complimenting the service provided by our associates. I have also taken note of your constructive comment with regards to your room and have shared it with the Housekeeping team to ensure that the similar situation does not reoccur in the... More 

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