Very welcoming staff on our late night arrival. Room very comfortable, breakfast buffet extensive and very well presented.Location location location....perfect for anyone going out dining and the beach or shopping. We parked in our reserved parking which was free and with the actual hotel, and we walked everywhere...fantastic!Excellent place to stay, great furnishings. Excellent customer service at reception. Recommended

We've stayed at the apartments and it was a great experience. Our children had a splendid time at the outdoor pool. The Marina Waterfront view is amazing especially at night. The staff are ever ready to go the extra mile to have a great stay. Overall we thoroughly enjoyed our stay at Lotus.

Stayed at the apartments as our son live's opposite.Absolutely great.Supermarket just across the road,fabulous choice of everything you could wish for.Fresh bread,fresh meat,fresh veg,everything.It doesn't have to be expensive to eat in Dubai.Well positioned right on the Marina,a lovely walk,half a mile from Jumeirah beach.Everything was wonderful.The staff are what you would expect,can't help you enough and go out of... More

I stayed here before once and had a very good experience. So I booked again and it was a mess, and the incompetence and rudeness of the staff was staggering. We arrived late at night, exhausted and just wanting to get into our room. We were given a smoking room, so asked immediately to be moved. The next room they... More

Visited Lotus Apartments and Spa in May 2013. Customer Service - I have to say that the customer service experienced here is fabulous. From the front of house, to the Front office manager, I was very impressed with their 'can do' attitude towards any requests that I made. Well done Ramesh for developing such a great customer services team. Hotel... More

This hotel did everything to make my stay in Dubai even more pleasurable than I ever expected. We arrived at 4am, and they put us in a room that we were not happy with and without question, they found a better room with an outstanding view of the Marina for my mum and I. The hotel staff were nothing but,... More

Excellent stay! Staff is great and very helpful. One of the best service and hospitality teams ive come across. excellent food and great ambiance. The Spa facility is one the most relaxing ive ever come across, the place is ideal for a well rounded family vacation. Highly recommended.

One of the best hotels we have stayed in! We were delighted with our stay. We found the staff to be friendly, obliging and helpful. The hotel's location is excellent, right next door to a super market and the marina view. The breakfast offered an extensive choice, with first-class food and good service. We strongly recommend this hotel and would... More

Excellent stay, enjoyed it very much. Great value of money. Good ambiance and great service. Staff is very friendly and helpful. Rooms are clean and give a great view. Food was also very good. The Spa facility is amazing and an experince in its self, the place is very much for both business and leisure.