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Fraser Suites Dubai

Travelers' Choice award winner
5.0 of 5
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Sheikh Zayed Road | Sidra Tower, Media City, Dubai, United Arab Emirates
Fraser Suites Dubai
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Ranked #91 of 500 Hotels in Dubai
A recent review
4 of 5 stars reviewed yesterday
HollyAB1990 Borehamwood, United Kingdom
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201 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Borehamwood, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

My husband and I stayed here back in November for a Long birthday weekend with family. Brilliant hotel not a bad location as just a taxi away from the Palm. Our room was really nice and spacious. Lovely layout and homely. Staff were really nice helpfully and brilliant with the children. Couldn’t pick out anything bad about the Fraser suits... More 

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Edinburgh, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

My wife and two children (4mnths and 2yo) stayed for 4 nights in early April. The hotel is great, it occupies the ground, 7th and very top floors of a tall tower, in actual fact it is a medium sized hotel in a big building with excellent facilities. Rooms were excellent, we had a 1 bedroom apartment on the 44th... More 

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Manchester, United Kingdom
Top Contributor
66 reviews 66 reviews
24 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in this hotel for 3 nights early March and absolutely loved it . The staff are exceptionally helpful and friendly and the apartments really well appointed . It is true that to due to the proximity of sheik zayed road you can't really walk anywhere but the hotel has a shuttle bus to the Mall of the Emirates and... More 

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David1611, General Manager at Fraser Suites Dubai, responded to this review

Dear Weloveed Thank you for choosing to stay with Fraser Suites Dubai. We are delighted to read how much you enjoyed your stay, especially your comments regarding the helpfulness of our staff and the quality of the apartment accommodation. Our people are the cornerstone of our business and it is very pleasing to see their efforts rewarded with a positive... More 

Vancouver, Canada
Top Contributor
116 reviews 116 reviews
7 hotel reviews
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my first time staying at Fraser, and I was impressed by the accommodations that I got, especially for the price. As mentioned before, there were some drawbacks regarding cleanliness but these were quickly rectified by the staff. I remember that about 2-3 days into our stay, we were in the elevator with a staff member, who had remembered... More 

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David1611, General Manager at Fraser Suites Dubai, responded to this review

Dear FlavourSeeker Thank you for choosing to stay with Fraser Suites Dubai. We greatly appreciate your wonderfully positive comments regarding our service and the quality of the accommodation. I'm pleased to know we were able to address some cleaning oversights early on and that these in no way impacted your overall stay experience. We are always looking for ways to... More 

Mumbai (Bombay), India
Top Contributor
107 reviews 107 reviews
30 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Well we were back for our second stay at the Fraser Suites. We had a high floor sea facing suite which was wonderful, with a superb view. It was wonderful to wake up to this scene and to watch Dubai glitter at night from the balcony. The staff from reception to housekeeping were all excellent and very polite and efficient.The... More 

Was this review helpful? Yes 1
David1611, General Manager at Fraser Suites Dubai, responded to this review

Dear serum121 Thank you for sharing your experiences of Fraser Suites on Tripadvisor. We greatly appreciate your comments and as a return guest I'm delighted to know that your most recent stay lived up to your expectations. Your acknowledgement of our front desk, food & beverage and housekeeping team members is warmly received. We believe that our staff are our... More 

Camberley, England, United Kingdom
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed as an extended family in two connected apartments on the 27th floor (spectacular views). We self-catered, rather than using the restaurants, so we cannot comment on them. The reception staff were very welcoming, even at the ungodly time at which we arrived (0200hrs, thanks to the weather and immigration processing). The accommodation (a single bedroomed apartment and a... More 

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David1611, General Manager at Fraser Suites Dubai, responded to this review

Dear Tarakan1917 Thank you for sharing your comments following you recent stay at Fraser Suites. I'm very pleased to read that you and your family had an enjoyable stay and that the apartment layout and amenities were well suited to your requirements. It is indeed true the weather in Dubai during the early part of the year can be changeable... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

In Dubai for 4 days' business trip for Art Dubai. Some incidents happened during my stay, thanks all the efforts that hotel management team to slove the problem. Special thanks to Mr. Rolan Tigo, Executive Housekeepe & Ms. Catherine from the reception. I will be back at next year's Art Dubai

Was this review helpful? Yes 1
David1611, General Manager at Fraser Suites Dubai, responded to this review

Dear lillianwu Thank you for sharing your comments on Tripadvisor. I'm delighted to read that you had such a great stay made all the better as a result of Rolan and Catherine's assistance. We will share your feedback with them - they will indeed be pleased. We are very pleased to know that you will be returning next year and... More 

Gainsborough, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed three nights at the Fraser Suites in February on a stopover in Dubai on our way to Australia. The hotel is located away from downtown Dubai, but the location was fine for us. It was only a 20AED (less than £4) taxi ride to Dubai Marina, Mall of the Emirates, Medinat Jumeirah & the Burj Al Arab and... More 

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David1611, General Manager at Fraser Suites Dubai, responded to this review

Dear Paul K Thank you for your detailed review of Fraser Suites. We are very pleased to read that every aspect of your stay was enjoyable, from the comfort of your apartment, the hotel facilities, breakfast in Aqua Cafe and the quality of the service extended by our staff. The views from the hotel are indeed very special. I'm pleased... More 

Top Contributor
59 reviews 59 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 15, 2015

The second time we have stayed here, obviously because the first experience was so good! The first apartment we stayed in, in January, (4105) was smaller than this one (4401B)which is on a higher floor and has a lovely balcony with a wonderful sweeping view from the Palm and Shaikh Zayed Rd all the way to Downtown with the Burj... More 

Was this review helpful? Yes 1
David1611, General Manager at Fraser Suites Dubai, responded to this review

Dear Maxtango Thank you for your detailed review of Fraser Suites. As a past customer you are ideally placed to form a critical view of the consistency of service and presentation of the accommodation in the hotel. While it is a little disappointing to read of the lapses in cleanliness in the wardrobe in your suite, your observations have been... More 

Bognor Regis, United Kingdom
Top Contributor
247 reviews 247 reviews
30 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed March 11, 2015

Given that this hotel is in Media City, it clearly has a role to play as a business hotel and, as a result, it provides free shuttle buses to the Media City businesses at normal times for business people. However, we were ther for a holiday and found the times and frequency of the shuttle buses to the Mall of... More 

Was this review helpful? Yes 2
David1611, General Manager at Fraser Suites Dubai, responded to this review

Dear John V Thank you for taking the time to share your experiences on Tripadvisor following on from your recent stay at Fraser Suites Dubai. I am especially grateful for your comments regarding our complimentary shuttle service. We are currently planning the addition of extra services to Mall of the Emirates to cater for our guests staying on vacation. Your... More 

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