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Fraser Suites Dubai

Travelers' Choice award winner
5.0 of 5
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Sheikh Zayed Road | Sidra Tower, Media City, Dubai, United Arab Emirates
Fraser Suites Dubai
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Ranked #98 of 501 Hotels in Dubai
A recent review
5 of 5 stars reviewed yesterday
FlavourSeeker Vancouver, Canada
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198 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver, Canada
Top Contributor
112 reviews 112 reviews
7 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was my first time staying at Fraser, and I was impressed by the accommodations that I got, especially for the price. As mentioned before, there were some drawbacks regarding cleanliness but these were quickly rectified by the staff. I remember that about 2-3 days into our stay, we were in the elevator with a staff member, who had remembered... More 

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Mumbai (Bombay), India
Top Contributor
106 reviews 106 reviews
30 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Well we were back for our second stay at the Fraser Suites. We had a high floor sea facing suite which was wonderful, with a superb view. It was wonderful to wake up to this scene and to watch Dubai glitter at night from the balcony. The staff from reception to housekeeping were all excellent and very polite and efficient.The... More 

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David1611, General Manager at Fraser Suites Dubai, responded to this review

Dear serum121 Thank you for sharing your experiences of Fraser Suites on Tripadvisor. We greatly appreciate your comments and as a return guest I'm delighted to know that your most recent stay lived up to your expectations. Your acknowledgement of our front desk, food & beverage and housekeeping team members is warmly received. We believe that our staff are our... More 

Camberley, England, United Kingdom
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed as an extended family in two connected apartments on the 27th floor (spectacular views). We self-catered, rather than using the restaurants, so we cannot comment on them. The reception staff were very welcoming, even at the ungodly time at which we arrived (0200hrs, thanks to the weather and immigration processing). The accommodation (a single bedroomed apartment and a... More 

Was this review helpful? Yes 2
David1611, General Manager at Fraser Suites Dubai, responded to this review

Dear Tarakan1917 Thank you for sharing your comments following you recent stay at Fraser Suites. I'm very pleased to read that you and your family had an enjoyable stay and that the apartment layout and amenities were well suited to your requirements. It is indeed true the weather in Dubai during the early part of the year can be changeable... More 

2 reviews
5 of 5 stars Reviewed 6 days ago NEW

In Dubai for 4 days' business trip for Art Dubai. Some incidents happened during my stay, thanks all the efforts that hotel management team to slove the problem. Special thanks to Mr. Rolan Tigo, Executive Housekeepe & Ms. Catherine from the reception. I will be back at next year's Art Dubai

Was this review helpful? Yes 1
David1611, General Manager at Fraser Suites Dubai, responded to this review

Dear lillianwu Thank you for sharing your comments on Tripadvisor. I'm delighted to read that you had such a great stay made all the better as a result of Rolan and Catherine's assistance. We will share your feedback with them - they will indeed be pleased. We are very pleased to know that you will be returning next year and... More 

Gainsborough, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed three nights at the Fraser Suites in February on a stopover in Dubai on our way to Australia. The hotel is located away from downtown Dubai, but the location was fine for us. It was only a 20AED (less than £4) taxi ride to Dubai Marina, Mall of the Emirates, Medinat Jumeirah & the Burj Al Arab and... More 

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David1611, General Manager at Fraser Suites Dubai, responded to this review

Dear Paul K Thank you for your detailed review of Fraser Suites. We are very pleased to read that every aspect of your stay was enjoyable, from the comfort of your apartment, the hotel facilities, breakfast in Aqua Cafe and the quality of the service extended by our staff. The views from the hotel are indeed very special. I'm pleased... More 

Top Contributor
58 reviews 58 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The second time we have stayed here, obviously because the first experience was so good! The first apartment we stayed in, in January, (4105) was smaller than this one (4401B)which is on a higher floor and has a lovely balcony with a wonderful sweeping view from the Palm and Shaikh Zayed Rd all the way to Downtown with the Burj... More 

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David1611, General Manager at Fraser Suites Dubai, responded to this review

Dear Maxtango Thank you for your detailed review of Fraser Suites. As a past customer you are ideally placed to form a critical view of the consistency of service and presentation of the accommodation in the hotel. While it is a little disappointing to read of the lapses in cleanliness in the wardrobe in your suite, your observations have been... More 

Bognor Regis, United Kingdom
Top Contributor
243 reviews 243 reviews
30 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Given that this hotel is in Media City, it clearly has a role to play as a business hotel and, as a result, it provides free shuttle buses to the Media City businesses at normal times for business people. However, we were ther for a holiday and found the times and frequency of the shuttle buses to the Mall of... More 

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David1611, General Manager at Fraser Suites Dubai, responded to this review

Dear John V Thank you for taking the time to share your experiences on Tripadvisor following on from your recent stay at Fraser Suites Dubai. I am especially grateful for your comments regarding our complimentary shuttle service. We are currently planning the addition of extra services to Mall of the Emirates to cater for our guests staying on vacation. Your... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

i stayed in this hotel in march 2015 for my birthday and the catherine at the reception desk was kind off enough to offer us an upgrade and an apartment with a great view over the palm jumeriah. over all my stay in fraser suites was very pleasant and and the location is great if you have a car. the... More 

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David1611, General Manager at Fraser Suites Dubai, responded to this review

Dear Mohamed A Thank you for sharing your review on Tripadvisor. I am very pleased to read how much you enjoyed the comfort of your suite and the views, and in particular your special mention of Catherine's efforts in making your stay such a memorable experience. I will be sure to share your comments with her. On behalf of our... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Dear Fraser Suites Dubai Team, I'm writing this too thank you and your wonderful staff for making me happy and confident in your hotel. The room were set up for me was perfect, The food too was absolutely scrumptious . I were recently guests at the Frasers Suites Dubai for 4days during our trip  for Training. I had stayed in room... More 

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David1611, General Manager at Fraser Suites Dubai, responded to this review

Dear zainab a We are thrilled to read you had such a wonderful stay at Fraser Suites. Your comments have been shared with my colleagues and everyone is delighted to know they played a part in making your stay such a memorable experience. Thank you for sharing your experiences on Tripadvisor. We look forward to the privilege of welcoming you... More 

Istanbul, Turkey
1 review
5 of 5 stars Reviewed 3 weeks ago

Fraser Suites Dubai is amazing. Staff,Cleaning,Managers are very profecional.Iwant to thanks Mr. Amit because of he has very good staf who is smiling every time in front office.Mr. Divit thanks as well because he is very proffecional to organize meeting,training. I want to thanks Mr. David Braun who is very good GM in Frser Suites.He is very good team leader.

Was this review helpful? Yes
David1611, General Manager at Fraser Suites Dubai, responded to this review

Dear 300Yilmaz Thank you for sharing your review of Fraser Suites Dubai on Tripadvisor. It is very pleasing to read that our service lived up to your expectations. Your feedback provides us with a great sense of achievement and motivates us to excel. Thank you once again for your generous comments and we hope to have the opportunity to welcome... More 

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