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Anantara Dubai The Palm Resort & Spa

5.0 of 5 East Crescent, Palm Jumeirah, Dubai, United Arab Emirates
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Certificate of Excellence 2014
Anantara Dubai The Palm Resort & Spa
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Anantara Dubai The Palm Resort & Spa
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676 reviews from our community

Traveler rating
    438
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    68
    32
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Belfast Northern Ireland
Top Contributor
129 reviews 129 reviews
62 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed for 5 days at the end of a trip to Australia. I arrived from my overnight flight from Melbourne at the hotel at about 8am - too early for checkin. Staff were very friendly and accomodating - there was tea and coffee and pastries in the lobby for you which was nice after my long trip. Was shown to... More

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Leeds, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Any new hotel in Dubai has a lot to live up to given the overall standard of the established ones and although the Anantara was ok, there are many better ones to stay at. First of all the good. The pool and beach area is very pleasant and if you have a lagoon room the access to the water direct... More

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London, United Kingdom
Top Contributor
73 reviews 73 reviews
14 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Check in was terribly slow, never before in Dubai have k had to endure such a slow check in and wait for a room. No offer of any amenities while we waited. Finally got into room, the air con was broken and being worked on by engineers, the room looked like an absolute rip! Food is average with the buffet... More

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Staymonth=11
1 review
5 of 5 stars Reviewed 2 days ago NEW

unexpected architecture and lovely place,view,staff,and working organisation. i will visit another anantara hotel in another country for sure! I personnally appreciated and enjoyed architecture .people seem all to be concerned in guests comfort and wellness.

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Kingston-upon-Hull, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

This was not a memorable trip for a number of reasons. We were taken to the wrong check-in on arrival from DXB and made to wait for half-an-hour before then being sent to the correct check-in. Half-board should mean that breakfast and lunch or dinner are included - what you do not expect is to be told by the restaurant... More

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A TripAdvisor Member
3 of 5 stars Reviewed 2 days ago NEW

Stayed for 5 nights in November 2014. The resort itself is well laid out and very picturesque with nice gardens. The pool area is large and very clean with great facilities as is the private beach. The staff are friendly and helpful. We stayed in a lagoon access room, which had a private deck leading directly into a large pool... More

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Dubai, United Arab Emirates
1 review
4 of 5 stars Reviewed 4 days ago NEW

just finishing a week away in Dubai. whilst the hotel does not compare with the Madinat, neither does the price. furthermore we took my disabled mother with us on her first visit to Dubai at 80 something and the staff were wonderful. customer relations manger Jennifer and her team deserve special praise and quickly dealt with a minor mix up... More

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Haslemere, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Have just returned from a fantastic week to celebrate my husbands 60th birthday and our anniversary. We were lucky enough to be upgraded to a lagoon access room with steps directly into the lovely warm water. They even left a him a yummy chocolate birthday cake! The staff couldn't do enough for you and there were lots of extra touches... More

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Kitchener, Canada
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The Hotel has a very nice location on the Palm in Dubai. The reception is friendly and competent. Papers, as common in all hotels, are not prepared in advance. You have to fill out this and this paper again and again. Why is it not possibel for the Hotels to do this in advacance? We have answerd all this questions... More

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Jean-Francois L, General Manager at Anantara Dubai The Palm Resort & Spa, responded to this review

Dear WBa1, I read your feedback with interest, especially the point about the check-in papers. Thank you for this, I will discuss this with the team. Thank you for pointing out the highlights however, sorry we could not exceed your expectations. Kind regards, Jean-François More

Abu Dhabi, United Arab Emirates
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 days ago NEW

The location was great, you have a very nice view of Atlantis and the marina towers. The Hotel was very nice, the rooms were lovely, the service was good. I have only 2 things i didn't like: 1. The check-in took sometime. 2. The pool water temperature was very cold, so it should be warmer.

Review collected in partnership with this hotel

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Jean-Francois L, General Manager at Anantara Dubai The Palm Resort & Spa, responded to this review

Dear Mahmoud K, Thank you for taking the time to leave a review for us. We will continue to monitor the pool temperature and ensure it is maintained at a comfortable 28-29 degrees Celsius. Kind regards, Jean-François More

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Additional Information about Anantara Dubai The Palm Resort & Spa

Address: East Crescent, Palm Jumeirah, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Anantara Dubai The Palm Resort & Spa 5*
Number of rooms: 293
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Also Known As:
The Royal Amwaj Resort And Spa
The Royal Amwaj Hotel Dubai

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