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All 477 Dubai hotels

The Address Dubai Mall

5.0 of 5 Hotel   |   Financial Center Road, adjacent to the Dubai Mall | PO Box 31166, Dubai 31166, United Arab Emirates
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Ranked #33 of 477 hotels in Dubai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Missvip1
  • Reviews (563)
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563 people have reviewed this hotel

Traveler rating
    375
    117
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
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  • Chinese (Simplified) first
  • Dutch first
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English first
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

Very cozy , clean and luxury hotel. Love every thing in the hotel in the center of Dubai and have a direct access to Dubai mall I've been there with my family and we really enjoyed our time there . I recommend this hotel for a luxury trip because it's a bit expensive.

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1 review
4 of 5 stars Reviewed yesterday NEW via mobile

Very good hotel. Service was good and careful on arrival and upon leaving. Room have got all football channels which was a plus. good for shopping as hotel is in dubai mall. Thumps up to miss imen and to the gentleman serving the arabic coffee and dates in front of the lift. Will certainly return to the hotel next time... More

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Gold Coast
Top Contributor
111 reviews 111 reviews
40 hotel reviews
145 helpful votes 145 helpful votes
5 of 5 stars Reviewed yesterday NEW

We did not stay at this hotel but were being picked up there by our tour. What the tour company didn't tell us is that there are TWO hotels called 'The Address' at Dubai mall. We eventually found this hotel and thought we had missed our tour. The concierge manager called our tour for us and arranged pick up even... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I came to checkin and the hotel was extremely busy, however fast and professional check in impressed me by an egyption gentleman called awed, the hotel is inside the mall which is one of the best choices when you decide to go to dubai. I want to thanks tantwy and farouk for the upgrade to a very nice suite, ,defenitly... More

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Manama, Bahrain
Top Contributor
51 reviews 51 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

The Address location makes it perfect. It is adjacent to Dubai Mall, providing multiple entertainment and eating options. Combined with large rooms, excellent amenities, and friendly and efficient staff, makes the hotel a perfect stay and location. Will definitely recommend the hotel to anyone, or any family, who wants to stay in Dubai. We will be going back.

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Tinashe M, Manager at The Address Dubai Mall, responded to this review

Dear Hafedh A, Thank you for sharing this kind review with fellow travelers. I am delighted to learn that your overall experience was impressive and you enjoyed the service, the amenities and the proximity to the mall. We truly appreciate your continuous support and we look forward to your next visit very soon. Warm Regards Tinashe Muvavarirwa More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel was perfect .I had enjoy my Anniversary . Every thing was good at the hotel :) The best thing in this hotel was their service and they have a good quality of food . Many thanks to miss Aya Ahmed for her coperation

Was this review helpful? Yes 1
Tinashe M, Manager at The Address Dubai Mall, responded to this review

Dear Ahmedomarmohd, We are so proud and excited to learn that you had a wonderful experience celebrating your anniversary with us. I am so thrilled Aya was so helpful in arranging your special moment. She will be pleased to read this review. We look forward to welcome you back very soon. Warm Regards Tinashe Muvavarirwa More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

For me the place to stay , book it again defiantly. Why ? Shops are everywhere starts from the lobby. Pool area is really good for both adults and children. had a problem in Checking-In gave me one room and the other after 2:50 hours. In Check-Out they refused to give me late check-out for both rooms and gave me... More

Was this review helpful? Yes 1
Tinashe M, Manager at The Address Dubai Mall, responded to this review

Dear Ali A, We truly appreciate your candid feedback to share with fellow travelers. Our sincerest apologies for the shortfalls upon check in, we have taken corrective action to serve you better in future. Nevertheless, I am glad you enjoyed the pool, proximity to the mall and to know that Michael was so helpful. I will recognize him for being... More

riyadh
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I think this hotel needs to do a major works on the cleanness part of the room furniture. Having a very bad smell on the pillows and bed linen is a straightforward message that reflect the degree of careless and negligence of customer basic needs. The overused room furniture and dirty bed linen should really put this hotel in one... More

Was this review helpful? Yes 2
Tinashe M, Manager at The Address Dubai Mall, responded to this review

Dear ali-alahmed, Thank you for sharing this constructive feedback with us. Our sincere apologies for the shortfalls in meeting your expectations, please know that this was not our intention. I have taken note of the comments on room cleanliness, linen and furniture conditions and we have taken immediate corrective action for our continuous improvement. Apologies once again and we hope... More

Yanbu Industrial City
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

One of the best hotel experience I ever had!, The Address Dubai Mall hotel is a perfect place to stay in Dubai. Every things are around you. Well located in terms of next to a mall, and 10 mins walk to public transport. The services and the room were just perfect.

Was this review helpful? Yes
Tinashe M, Manager at The Address Dubai Mall, responded to this review

Dear Alandjani, We sincerely appreciate you sharing this impressive review with fellow travelers. I am so excited you enjoyed your visit, the proximity to the mall and to know that this was one of your best hotel experience. We look forward to welcome you back to The Address Dubai Mall very soon. Warm Regards Tinashe Muvavarirwa More

Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

the adress hotel , in one of the most amazing hotels , has amazing location the next of khalifa tower , and dubai mall , Imen the lobby hoster , was a great hoster , she is expert of helping people and treat , IF I visit dubai again I will chose adress hotel .....

Was this review helpful? Yes 1
Tinashe M, Manager at The Address Dubai Mall, responded to this review

Dear Sultan M, We are so thankful for sharing this great review with fellow travelers. I am so pleased to know that you had a delightful experience and also enjoyed the proximity to the Burj Khalifa and the Dubai Mall. Thank you once again for recognizing Iman’s passion and dedication, I will certainly recognize her for being a cut above... More

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Additional Information about The Address Dubai Mall

Address: Financial Center Road, adjacent to the Dubai Mall | PO Box 31166, Dubai 31166, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Address Dubai Mall 5*
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Also Known As:
The Address Dubai Mall Hotel Dubai

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#22 Spa Hotel in Dubai #23 Business Hotel in Dubai #30 Luxury Hotel in Dubai #33 Family Hotel in Dubai #33 Top resorts Hotel in Dubai #45 Romantic Hotel in Dubai
Hotel Class
Official Description (provided by the hotel)
The Address Dubai Mall is a statement in style. Elegant and chic, this glamorous hotel offers guests a unique blend of traditional Arab hospitality in the most contemporary and cosmopolitan environment.Located at the heart of trendy Downtown Burj Dubai, overlooking the world’s tallest tower, Burj Dubai, and attached to the Dubai Mall, one of the largest shopping and entertainment destinations in the world, The Address Dubai Mall is always in vogue. ... more   less 
Number of rooms
244

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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