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The Address Dubai Mall

Travelers' Choice award winner
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Financial Center Road | Mohammed Bin Rashid Boulevard, 3a, Dubai 31166, United Arab Emirates
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The Address Dubai Mall
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1,415 Reviews from our TripAdvisor Community

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Doha, Qatar
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

I have never witnessed such nice, cooperative, helpful staff in any other hotel. Quality of service, cleanliness, fit out is superb. Great location in the heart of Dubai Down Town. I also had my wedding party at the Diamond Ballroom and the food was sooo delicious and the arrangement was very nice. Special thanks to Hussein from the events department

Helpful?
Thank Ashraf A
Vincent M, General Manager at The Address Dubai Mall, responded to this review

Dear Ashraf A, We appreciate very much your time to share such a kind review of our hotel on Tripadvisor. We are proud to know that Hussein and the team were able to provide memorable memories for your wedding party. I will certainly share this comment with them. All the best wishes to you and we look forward to welcoming... More 

Kansas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We visited Dubai during our 50th wedding anniversary and had a great opportunity to stay at The Address Dubai Mall. We were fortunate to be served by one happy and ever smiling lady at the reception known as Anne, we happened to have mentioned to only her that we were on our anniversary. Anne served us with a very good... More 

Helpful?
2 Thank Marshall A
Vincent M, General Manager at The Address Dubai Mall, responded to this review

Dear Mr. & Mrs. Marshall, Thank you for taking the time to share your comments with fellow travellers on Tripadvisor. We are happy to know that Anne made your anniversary memorable and special, I will certainly share this lovely comment with her. We appreciate your recommendation and look forward to welcoming you back very soon! With very best regards, Vincent... More 

Riyadh, Saudi Arabia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I stay in The Address Dubai Mall from Jan 30th to 11th Feb 2016. The Service extended by the team is par excellence. The House Keeping Team under Mr. Ram Nihal Yadav and other team work in such a way that guest call is immediately attended and the service delivery standards is undoubtedly one of the best I have cme... More 

Helpful?
1 Thank Gopalakrishnan R
Vincent M, General Manager at The Address Dubai Mall, responded to this review

Dear Gopalakrishnan R, We appreciate very much your time to share such a kind review of our hotel on Tripadvisor. We are very proud to know that Ram and his team has provided a memorable experience and I will certainly share this with them. The team and I look forward to welcoming you back with us again very soon! With... More 

Level Contributor
3 reviews
3 of 5 stars Reviewed 6 days ago NEW

I went to The Spa at the Address Dubai Mall on Friday afternoon. When my mum and I arrived there was no one at the reception to greet us so we were waiting around unsure of where to go. Once we found someone we booked in and they took us to the changing room. It seemed like it was going... More 

Helpful?
Thank Anikab4
Vincent M, General Manager at The Address Dubai Mall, responded to this review

Dear Anikab4, We appreciate very much your time to share such a kind review of our hotel on Tripadvisor. Please accept my sincere apologies for your experience at The Spa, I am following up on this issue to ensure that this does not happen again. We hope to welcome you back with us again very soon! With best regards, Vincent... More 

Karachi, Pakistan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A am a regular at the hotel. Connected to the Dubai Mall, it gives easy access to shopping and food -the two major reasons of my trips. Very professionally run hotel and definitely 5+ all round. Disclaimer - once you stay here you wont like any other hotel in Dubai - so be prepared to be hooked

Helpful?
1 Thank travellingisserene
Vincent M, General Manager at The Address Dubai Mall, responded to this review

Dear travellingisserene, We appreciate your valued time to share such an impressive review of our hotel on Tripadvisor. We hope to welcome you back with us again very soon! Until next time, Vincent Mercurio General Manager More 

Bahrain
Level Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It is really hard to review a 5 stars hotel in Dubai .. all of them deliver a solid performance when it comes to service and quality. The differences are minor and include personal taste, location and types of restaurants available. The Address Dubai Mall .. is attached to Dubai Mall, hence, it provides great convenience for those going to... More 

Helpful?
Thank AKHamad
Vincent M, General Manager at The Address Dubai Mall, responded to this review

Dear AKHamad, Thank you for taking the time to share your gracious comments with fellow travellers on Tripadvisor. We are truly pleased to know that you enjoyed your stay with us! We also appreciate your detailed comments and we value all feedback. Looking forward to welcoming you back with us again very soon! With best regards, Vincent Mercurio General Manager More 

Cairo, Egypt
Level Contributor
57 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed at The Address, Dubai Mall, before the recent horrific New Year's fire. The hotel is situated right in the huge Dubai Mall, and overlooks the sprawling, Las Vegas-esque Dubai Fountain, and next to the world's tallest building, The Burj Khalifa. The lobby is very modern, with a black granite floor and check-in desks wherein you sit at a... More 

Helpful?
Thank Jon D
Vincent M, General Manager at The Address Dubai Mall, responded to this review

Dear Jon D, Thank you for taking the time to share your comments with fellow travellers on Tripadvisor. We are very happy to know that you enjoyed our restaurants and the service. We appreciate your comments regarding the check-in procedure and rates and we certainly value your feedback. We look forward to the pleasure of welcoming you back soon! With... More 

Riyadh, Saudi Arabia
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

I am impressed with the service provided. Special mention is for Mr Ram Nihal Yadav who is taking personal care of me and my team. Rooms are very spacious and the people are very courteous. The location of this hotel is very good.It is very well connected. I would highly recommend this hotel.

Helpful?
Thank Ajay J
Vincent M, General Manager at The Address Dubai Mall, responded to this review

Dear Ajay J, Thank you for taking the time to share your comments with fellow travellers on Tripadvisor. We are very happy to know that Ram has provided such memorable service and I will certainly share this with them. We appreciate your recommendation and the team and I look forward to welcoming you back with us again very soon! With... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Excellent house keeping service and Ram is a very good house keeping supervisor. Location is very good for those who want to enjoy Dubai mall shopping and enjoy the restaurants and cafes in Dubai mall and the boulevard. The fountain is also a fantastic feature to watch

Helpful?
Thank Luay T
Vincent M, General Manager at The Address Dubai Mall, responded to this review

Dear Luay T, We appreciate very much your time to share such a kind review of our hotel on Tripadvisor. We are very proud to know that Ram has provided a memorable experience and I will certainly share this with him. The team and I look forward to welcoming you back with us again very soon! With very best regards,... More 

New Delhi, India
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in the 3 bedroom apartment with 4 adults and 3 kids in the Summer of 2015. The hotel was everything it promised to be - right on top of Dubai Mall which was super convenient to get anywhere. The apartment was spacious with wrap-around views of the Burj Khalifa, the fountains and the Dubai skyline. The kitchen was... More 

Helpful?
Thank siddmohan
Vincent M, General Manager at The Address Dubai Mall, responded to this review

Dear Siddmohan, Thank you for taking the time to share your comments with fellow travellers on Tripadvisor. We are happy to know that you and your family had a wonderful stay with us! We also appreciate your comments regarding our lobby |luggage services, and value the feedback. We look forward to welcoming you back with us again very soon! With... More 

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Staying in Downtown Dubai

Neighborhood Profile
Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa, the world’s tallest building. It towers over the city and resides in the prestigious Downtown development. Once an old army base, Downtown is now the jewel in Dubai’s crown, a beautiful residential and leisure area housing not only the world’s tallest building, but the world’s largest fountains and mall. Wide marble sidewalks are perfect for strolling, with restaurants, art galleries and children’s play areas. Specially commissioned sculptures line the roads and Downtown is often used as a canvas for modern art displays and community events such as Classic Car Shows and National Day parades. In the cooler months, cross one of the many bridges to the Burj Khalifa park and enjoy a picnic alongside residents and visitors, or enjoy a lunch or dinner watch the dancing fountains. Because of its mixed use, Downtown is a fantastic place to mix with Dubai residents and locals and watch real life unfold in a cosmopolitan environment.
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