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The Address Dubai Mall

Hotel website
Financial Center Road, adjacent to the Dubai Mall | PO Box 31166, Dubai 31166, United Arab Emirates
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The Address Dubai Mall
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The Address Dubai Mall
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1,013 reviews from our community

Traveler rating
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    168
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (209)
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1 review
5 of 5 stars Reviewed yesterday NEW

I want to emphasize as highly recommended the restaurant by the pool , called " Cabana" for the very good handling by the manager and waitress named Teona dinner we liked having been very friendly and always happy . I also want to highlight the quality of care of the hotel reception staff and the work of Mr. Maksat Amanov... More 

Was this review helpful? Yes 1
Cape Town, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

A truly professional establishment, with exceptional service and attention to detail. Thoroughly and highly recommended to stay, dine and enjoy a spa treatment at the hand of experts. This was a rare experience of faultless service.

Was this review helpful? Yes 1
Tinashe M, Manager at The Address Dubai Mall, responded to this review

Dear CairoCape, What an honor to receive such recognition of the seamless service you experienced during your recent stay? I am delighted we made your visit special and we look forward to welcome you back in the not too distant future. Warm Regards Tinashe Muvavarirwa More 

Beirut, Lebanon
Top Contributor
68 reviews 68 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel for one night my wife, in a studio apartment. Our room came with a small kitchen equipped with oven, washing machine, cook top, fridge, forks knives, and all necessary equipment for independent living. (I find that these can be useful for long stay travelers , but useless for short stays). The bed was super comfortable,... More 

Was this review helpful? Yes 1
Tinashe M, Manager at The Address Dubai Mall, responded to this review

Dear JMRif, We sincerely appreciate you sharing this gracious feedback with us. I am delighted you were impressed with the studio apartment, the bedding comfort, free WiFi, world class spa treatments, the hotel facilities, breakfast and the convenience to the shopping mall. I have taken note of your comments on the Ipad, the equipment in the apartment, elevators and the... More 

Riyadh, Saudi Arabia
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Address Dubai Mall is strategically located adjacent to attractions such as Burj Dubai, Dubai Mall, Emaar Square, etc. Very close to the airport, many other shopping malls and food joints. The rooms are very neat, spacious and comfortable. All rooms come with WiFi connectivity. The staff are very courteous and friendly. Food is amazing. We can walk from the... More 

Was this review helpful? Yes 1
Tinashe M, Manager at The Address Dubai Mall, responded to this review

Dear Mathivanand, Thank you for sharing this wonderful review with us. I am so excited you had a lovely time and enjoyed the convenient location to Burj Khalifa, Dubai mall, Emaar square offices, the food and above all the great service from the team. We look forward to welcome you back very soon. Warm Regards Tinashe Muvavarirwa More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel is excellent and all facilities is very good from restaurants,swimming pool,coffee shop and spa. I would like to thanks residence reception for their outstanding service specially mohammed boghdad for his outstanding service and his passion with us,also thanks for Ibrahim and in tan for every thing. Finally am really happy to be a resident in this hotel for... More 

Was this review helpful? Yes
Tinashe M, Manager at The Address Dubai Mall, responded to this review

Dear fade2, Thank you for your patronage and for taking the time to share this lovely review. I am pleased you are happy with the facilities and to know that the residence team are very professional and made this hotel your best in service delivery. I will surely recognize them and we look forward to welcome you back very soon.... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Mahesh-manager Myat-supervisor Fareed-room attendance They were excellent they did their job very good I was really pleased, every time we ask them a favor they don't hesitate to help i would always like to deal with them. Ps:I was really grateful for their service

Was this review helpful? Yes 2
Tinashe M, Manager at The Address Dubai Mall, responded to this review

Dear rasha a, I am so excited to know that Mahesh, Myat and Fareed made your stay memorable. Thank you for recognizing the team and they will be so humbled to read this review. Looking forward to welcome you back in the near future. Warm Regards Tinashe Muvavarirwa More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

I celebret my husband birthday in na3na3 restaurant...mandi is tasty...Mr Sandeep make our dinner more enjoyable and memorable he is very nice person ready for help...um Ali is memorable sweet in this restaurant...overall perfect place for dine....

Was this review helpful? Yes 1
Tinashe M, Manager at The Address Dubai Mall, responded to this review

Dear Athija6785, We are thrilled to learn that you enjoyed our mandi, um ali and above all Sandeep and team made your birthday celebration memorable. Looking forward to welcome you back soon. Warm Regards Tinashe Muvavarirwa More 

London
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I had been counting the days to be at the hotel. I booked a suit for 3 nights. The complementary towel and welcome drink was nice. The receptionist was polite and accommodating. We were excited to see the suit, Once we opened the door. We jumped to the window to see the view and were disappointed, it was a view... More 

Was this review helpful? Yes
Tinashe M, Manager at The Address Dubai Mall, responded to this review

Dear DalalRiyadh, Thank you for sharing this constructive feedback with us. Our sincere apologies for the shortfalls in meeting your expectations. We have taken note of your comments on the view and check out experience for our continuous improvement to serve you better in future. Nevertheless, I am excited to learn that you enjoyed the welcome experience and the friendliness... More 

1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

The place is very good and it is good to have a rest in. The staff is good and every week I come to this hotel with my friends and also the lunch of this hotel is delicious and they have a good swimming pool and it is good to swim in it and have some training in it. In... More 

Was this review helpful? Yes
Tinashe M, Manager at The Address Dubai Mall, responded to this review

Dear Youssef1238, Thank you for sharing this wonderful review with fellow travelers. I am glad you enjoyed Cabana restaurant, the pool, the food and the friendliness of Iman. She will be so happy to read this recognition. Looking forward to welcome you back in the near future. Warm Regards Tinashe Muvavarirwa More 

Italy
Top Contributor
232 reviews 232 reviews
47 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed for ten nights on a business trip in March, 2015. The hotel was fantastic. Every employee was courteous and helpful, but not overbearing or intrusive. The room had an iPad in it to plan and interact with the hotel. Plenty of outlets, strong free WiFi with our corporate rate, super clean room with balcony overlooking the pool (820's room... More 

Was this review helpful? Yes
Tinashe M, Manager at The Address Dubai Mall, responded to this review

Dear Danield528, We sincerely appreciate you sharing this gracious review with fellow travelers. I am delighted you were impressed with the helpfulness of the associates, in room interactive ipad, room cleanliness, the omelettes, convenience to the mall and the hotel facilities. Looking forward to welcome you back in the near future. Warm Regards Tinashe Muvavarirwa More 

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Staying in Downtown Dubai

Neighborhood Profile
Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa, the world’s tallest building. It towers over the city and resides in the prestigious Downtown development. Once an old army base, Downtown is now the jewel in Dubai’s crown, a beautiful residential and leisure area housing not only the world’s tallest building, but the world’s largest fountains and mall. Wide marble sidewalks are perfect for strolling, with restaurants, art galleries and children’s play areas. Specially commissioned sculptures line the roads and Downtown is often used as a canvas for modern art displays and community events such as Classic Car Shows and National Day parades. In the cooler months, cross one of the many bridges to the Burj Khalifa park and enjoy a picnic alongside residents and visitors, or enjoy a lunch or dinner watch the dancing fountains. Because of its mixed use, Downtown is a fantastic place to mix with Dubai residents and locals and watch real life unfold in a cosmopolitan environment.

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