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The Address Dubai Mall

5.0 of 5 Financial Center Road, adjacent to the Dubai Mall | PO Box 31166, Dubai 31166, United Arab Emirates
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Certificate of Excellence 2014
The Address Dubai Mall
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The Address Dubai Mall
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643 reviews from our community

Traveler rating
    440
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    31
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    28
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • All months
    (643)
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    (187)
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Riyadh, Ar Riyad, Saudi Arabia
1 review
5 of 5 stars Reviewed yesterday NEW

Excellent hotel. Great people. Especially housekeeping. Dipak Shrestha did an excellent job of maintaining room cleanliness and amenities. The wifi works excellent, the club floor is amazing and has breakfast and tea etc.

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed yesterday NEW

Actually the hotel is comfortable for staying in Dubai, I made a conversation with Nicky on 20 October 2014. She was helpful and good for explaining about the hotels facilities. Hopefully we can come again to visit. -Mr Asmadi

Was this review helpful? Yes
Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The Address Dubai Mall is a fine place to stay. I found the staff friendly and the service excellent. I would recommend this hotel to others, and I'll definitely be going back myself (and trying to take in more of hotel! I was always out!!!). PS: If you're the type of person who appreciates interior design, then you'll definitely find... More

Was this review helpful? Yes 1
Vincent M, General Manager at The Address Dubai Mall, responded to this review

Dear Tony A, We are so appreciative of your very gracious and kind review of our hotel to share with fellow travelers on Trip Advisor. My team and I are thrilled to know your stay was a memorable one. Our lobby scent is a leather fragrance and so glad you have enjoyed it. I have also noted your further feedback... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

I have experienced a personalized service that exceeds all other venues in Dubai, the cabana bar has been my place of recreation and relaxation for the past 6 months and the kind and friendly service that Teona and her team offer, keep me coming back every weekend. Truely an example for all pool bars to follow. Exceptional team. MS

Was this review helpful? Yes 1
Vincent M, General Manager at The Address Dubai Mall, responded to this review

Dear Mr. Sassine, We are very grateful and honored to receive such a kind review on Trip Advisor. I will be sure to recognize Teona and the team for their memorable service provided, and we are very appreciative of your loyalty to us at our poolside getaway at Cabana. Until next time, Vincent More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Hotel is very good, staff friendly, great location. Big thank you to Mary and Joaquín for making our stay so memorable. One of the best bar experiences in my many trips to Dubai! Good job! We we will definitely come back

Was this review helpful? Yes 3
Vincent M, General Manager at The Address Dubai Mall, responded to this review

Dear Himikec, We are very grateful to receive your comments on Trip Advisor to share with fellow travelers. I am glad you enjoyed your experience at Cabana, and that Joachim and Mary made your stay a memorable one. We look forward to welcome you back again with us very soon, Vincent More

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I came to the hotel 2 weeks ago with my family, every thing was great since the first time we walked in our room was 1902, till we arrived at the pool, one of the largest pools I have ever seen, beside all this luxury, the restaurant was unforgettable, I met mr Joachim the bar tender, nejib who is always... More

Was this review helpful? Yes 2
Vincent M, General Manager at The Address Dubai Mall, responded to this review

Dear Nona-nof, We are flattered and proud to receive such a kind review to share with fellow travelers on Trip Advisor. I will be sure to share your gracious comments with Joachim, Nejib, Rabii and the team for making your stay so memorable. We are glad that you feel at home during your stays, this is of course our mission!... More

2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have a room in the hotel number 1110, for the last 3 days I v been in cabana restaurant, what an amazing place to relax, what made us come back 3 time in row was the man who sold the cabana for us called nejib and his manager, they really look after us, even today when I was sick... More

Was this review helpful? Yes 3
Vincent M, General Manager at The Address Dubai Mall, responded to this review

Dear Faisalnaf, We are very pleased to receive such a ind review from you to share with fellow travelers. It was a pleasure for my team to serve you during your stay and I will be sure to recognize Nejib and the team for making your experience at our luxury poolside escape at Cabana an enjoyable one! Until next time,... More

Jeddah, Saudi Arabia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed at The Address Dubai Mall with my family during Eid holidays in July/August. We had booked a Studio Room for our stay. I must say that this is by far the best hotel in Dubai. And I say this because I have stayed in several other hotels in Dubai previously but the experience at this hotel was simply... More

Was this review helpful? Yes 4
Vincent M, General Manager at The Address Dubai Mall, responded to this review

Dear EAMJed, My entire team and I are humbled by your very gracious review of our hotel to share with the world on Trip Advisor! I will be sure to commend Aloysius for his kind service and treatment during your stay. We look forward to welcome you with us again very soon on a future visit to Dubai, Vincent More

Karachi, Pakistan
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

we booked 5 1 bedroom apartments . breakfast was not part of the package but was given to us by IKBEL and IMEN for which we were very grateful. they also accommodated us all on the same floor as we had requested. again very thankful to them. both of them were very hospitable and made our trip a memorable one.... More

Was this review helpful? Yes 3
Vincent M, General Manager at The Address Dubai Mall, responded to this review

Dear Tariq79, We are very proud to receive your kind comments to share with fellow travelers on Trip Advisor. Ikbel and Imen will be delighted to know that they made your stay a memorable one! We hope to welcome you back with us again very soon, Vincent More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Thanjs alot for the service and especially the one given by Mr. Randil Hotel was fine wuth nice pool and house keeping services for exalant and the house keeping staff mr randil I'll was keep my room clean and tidy. Thanks address dubai mall hotel.

Was this review helpful? Yes 3
Vincent M, General Manager at The Address Dubai Mall, responded to this review

Dear Fd D, We are very appreciative of your comments and review to share with fellow travelers. I will also be certain to recognize Randil for his memorable service during your stay. Until next time, Vincent More

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Additional Information about The Address Dubai Mall

Address: Financial Center Road, adjacent to the Dubai Mall | PO Box 31166, Dubai 31166, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Address Dubai Mall 5*
Number of rooms: 244
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Also Known As:
The Address Dubai Mall Hotel Dubai

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