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Raintree Hotel Dubai

Garhoud, Dubai 5585, United Arab Emirates (Formerly Suha City Hotel by Mondo)
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1 room 1 guest
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Raintree Hotel Dubai
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507 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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  • All months
    (507)
  • Mar-May only
    (149)
  • Jun-Aug only
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Kabul, Afghanistan
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is conveniently located to the airport and Deira City Center Mall. At times the front desk staff need improvement on their dealings with guesses, but for the most part they are friendly. The rooms are small, but very clean. The room service staff is always pleasant, and quick to respond to requests.

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Melbourne
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This hotel is an oasis in a very hot city. Cool, polite staff lovely room and pool and close to the airport and a shopping mall. Thank you Ali & Zain for a relaxing stay after a long flight. We arrived early morning so they prepared a room for us as soon as possible and gave us an upgrade.This hotel... More 

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Abu Dhabi, United Arab Emirates
Level Contributor
208 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 218 helpful votes
1 of 5 stars Reviewed 2 weeks ago

So sad that Raintree has gone downhill so much from what used to be a good value hotel, under the previous management (when it was called Suha City). As others have said already: - the front desk is slow, disorganised and incompetent - rooms are dirty (stained carpets are just the start of it) - breakfast is horrible (one of... More 

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Kuwait
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

After the check-in; got to the room, put the key card in the door, and a man pop out shouting, they checked me in a room that has a guest already, so they checked me in a suite as the booked room type is not available, and for that "Thank You" We also discover that the booking deal was low... More 

Was this review helpful? Yes 1
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 29, 2015

It felt like it just opened, so it should be getting better. Breakfast sucked - one of the worst ever. Room service was so slow I started ordering a day before. Staff was pleasant and well trained so it was clearly a management issue. I will be going back because it was practically across the street from my office, but.....

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Sydney, Australia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 28, 2015

I had an incredible time staying at the Raintree Hotel. The front desk was very helpful, the pool was incredible, the Room service was very tasty!! Enjoy your visit when you are here! If you do breakfast, make sure to do the Arabian!

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 9, 2015

The hotel is located in a good place and a strategic The view is beautiful Services at the hotel very acceptable - Hotel workers are good people We can consider Hedda good hotel for the holiday in Dubai

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Dubai
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
1 of 5 stars Reviewed July 4, 2015 via mobile

Check-in & Check-Out was dead slow. Front office staff are unfit & just lazy. Call them for anything & they just say " we are following ", put you on hold & then nothing happens. Rooms are one of the most congested I have stayed in Dubai. Bathroom is just nonsense with strangely placed shower, loose hooks, dirty towels, stained... More 

Was this review helpful? Yes 3
Bengaluru (Bangalore), India
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed July 4, 2015

The hotel advertised Iftaar Dinner with Sheesha. We went in and found we were the first people in "The Chill" restaurant for the buffet. At Iftaar time some food was brought out which finished in a few minutes and they were unable to get enough food for the rest of the clients including our group of 5. Not even an... More 

Was this review helpful? Yes 1
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 30, 2015

Centrally located near public transport, malls and food courts. Its near the deira mall which has everything from getting sim cards, groceries, food, currency exchange, day trips and other shopping. Place is clean and service was good. Though the occasional sounds of construction near by do get a bit annoying but these days u find that everywhere. Would recommend it... More 

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