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Raintree Hotel Dubai

Garhoud, Dubai 5585, United Arab Emirates (Formerly Suha City Hotel by Mondo)
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Raintree Hotel Dubai
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503 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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  • All months
    (503)
  • Mar-May only
    (149)
  • Jun-Aug only
    (102)
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All months
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

It felt like it just opened, so it should be getting better. Breakfast sucked - one of the worst ever. Room service was so slow I started ordering a day before. Staff was pleasant and well trained so it was clearly a management issue. I will be going back because it was practically across the street from my office, but.....

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Sydney, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I had an incredible time staying at the Raintree Hotel. The front desk was very helpful, the pool was incredible, the Room service was very tasty!! Enjoy your visit when you are here! If you do breakfast, make sure to do the Arabian!

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2 reviews
5 of 5 stars Reviewed 3 weeks ago

The hotel is located in a good place and a strategic The view is beautiful Services at the hotel very acceptable - Hotel workers are good people We can consider Hedda good hotel for the holiday in Dubai

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Dubai
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Check-in & Check-Out was dead slow. Front office staff are unfit & just lazy. Call them for anything & they just say " we are following ", put you on hold & then nothing happens. Rooms are one of the most congested I have stayed in Dubai. Bathroom is just nonsense with strangely placed shower, loose hooks, dirty towels, stained... More 

Was this review helpful? Yes 3
Bengaluru (Bangalore), India
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The hotel advertised Iftaar Dinner with Sheesha. We went in and found we were the first people in "The Chill" restaurant for the buffet. At Iftaar time some food was brought out which finished in a few minutes and they were unable to get enough food for the rest of the clients including our group of 5. Not even an... More 

Was this review helpful? Yes 1
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Centrally located near public transport, malls and food courts. Its near the deira mall which has everything from getting sim cards, groceries, food, currency exchange, day trips and other shopping. Place is clean and service was good. Though the occasional sounds of construction near by do get a bit annoying but these days u find that everywhere. Would recommend it... More 

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Washington DC, District of Columbia
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 27, 2015

When we stayed there, they were just at the point of redoing the lobby and changing the name from Suha City to Raintree. We stayed two nights, once inbound and once outbound as we flew through Dubai on our way to Africa. The hotel is very close to the airport, but the taxi drivers didn't know it. I try to... More 

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Auckland Region, New Zealand
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 22, 2015

We stayed 2 nights in this hotel in March. This was our second time, the first one was a couple of years ago when was the hotel was called Suha City. First of all the good things, the obvious one is the location since it is located only around 300 metres from the Metro station, so in fact you can... More 

Was this review helpful? Yes 1
Kathrina C, Revenue Manager at Raintree Hotel Dubai, responded to this review

Dear Guest, Thank you for your direct and genuine comments. We really appreciate the feedback, and I can assure you that I will be looking into the comment you have made about your experience with us. We hope to continue to have you as our guest, and look forward to another chance to serve you. Your comments are taken seriously,... More 

Greater Melbourne, Australia
1 review
4 of 5 stars Reviewed June 18, 2015

The Raintree Hotel at Deira in Dubai was excellent value for money. The staff were friendly and the breakfasts were excellent. The hotel room was spacious and the bathroom enormous. Next door is a building site which started up at about 6:00am which was just a low hum of the crane. I would ensure your room was on the other... More 

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Colombo, Sri Lanka
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 4, 2015

I stayed there just for a single night. The location is very convenient. Just a walking distance to all shopping places and the Metro station. Room was very clean and very worth for the price paid. Staff were friendly. But, they took an exceptional time for the check-in process.

Was this review helpful? Yes 1
Kathrina C, Revenue Manager at Raintree Hotel Dubai, responded to this review

Dear Guest, Thank you for your recent review of our property. We appreciate the positive feedback, and for the opportunity to be of service to you, during your brief stop in Dubai. With the many hotel choices available in our city, we very much appreciate that you chose us! Best Regards, Kathrina Cruz,CRM kathrina@raintreehotelsdubai.com More 

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