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Raintree Hotel Dubai

Garhoud Road, Deira | Adjacent to the Etihad Building, Garhoud Road, Dubai 5585, United Arab Emirates (Formerly Suha City Hotel by Mondo)
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Raintree Hotel Dubai
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499 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

Check-in & Check-Out was dead slow. Front office staff are unfit & just lazy. Call them for anything & they just say " we are following ", put you on hold & then nothing happens. Rooms are one of the most congested I have stayed in Dubai. Bathroom is just nonsense with strangely placed shower, loose hooks, dirty towels, stained... More 

Was this review helpful? Yes 1
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Centrally located near public transport, malls and food courts. Its near the deira mall which has everything from getting sim cards, groceries, food, currency exchange, day trips and other shopping. Place is clean and service was good. Though the occasional sounds of construction near by do get a bit annoying but these days u find that everywhere. Would recommend it... More 

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Washington DC, District of Columbia
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

When we stayed there, they were just at the point of redoing the lobby and changing the name from Suha City to Raintree. We stayed two nights, once inbound and once outbound as we flew through Dubai on our way to Africa. The hotel is very close to the airport, but the taxi drivers didn't know it. I try to... More 

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Auckland Region, New Zealand
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed 2 nights in this hotel in March. This was our second time, the first one was a couple of years ago when was the hotel was called Suha City. First of all the good things, the obvious one is the location since it is located only around 300 metres from the Metro station, so in fact you can... More 

Was this review helpful? Yes 1
Kathrina C, Revenue Manager at Raintree Hotel Dubai, responded to this review

Dear Guest, Thank you for your direct and genuine comments. We really appreciate the feedback, and I can assure you that I will be looking into the comment you have made about your experience with us. We hope to continue to have you as our guest, and look forward to another chance to serve you. Your comments are taken seriously,... More 

Greater Melbourne, Australia
1 review
4 of 5 stars Reviewed 2 weeks ago

The Raintree Hotel at Deira in Dubai was excellent value for money. The staff were friendly and the breakfasts were excellent. The hotel room was spacious and the bathroom enormous. Next door is a building site which started up at about 6:00am which was just a low hum of the crane. I would ensure your room was on the other... More 

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Colombo, Sri Lanka
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed there just for a single night. The location is very convenient. Just a walking distance to all shopping places and the Metro station. Room was very clean and very worth for the price paid. Staff were friendly. But, they took an exceptional time for the check-in process.

Was this review helpful? Yes 1
Kathrina C, Revenue Manager at Raintree Hotel Dubai, responded to this review

Dear Guest, Thank you for your recent review of our property. We appreciate the positive feedback, and for the opportunity to be of service to you, during your brief stop in Dubai. With the many hotel choices available in our city, we very much appreciate that you chose us! Best Regards, Kathrina Cruz,CRM kathrina@raintreehotelsdubai.com More 

Noida, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 6, 2015

I checked in on 2 May, 2015. I checked in standard room for two. It was small but decent with decent facilities including iron and iron board. The bathroom was decent enough. The receptionist was couteous and professional. The wifi was working fine. The underground parking wass poorly lit with only 40% of lights working. There was a security guard... More 

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Melbourne, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 27, 2015

The location was amazing and very convenient, just across Deira city centre and close to metro. However despite being a 4 star hotel, it did not feel like one. It was more like a 3 star hotel. They charged extra fees when we went there without notifying us before hand about these additional costs. Had a very basic gym and... More 

Was this review helpful? Yes 2
Oman
1 review
4 of 5 stars Reviewed April 22, 2015

I checked in late night, was tired but when I enterd the hotel I was welcomed with a very warm greeting and smile on faces by Mr Yogsh and Mr Hassan. my two days there was wonderfull and well taken care of especially the very nice staff of reception Ms. Tin and other girls, reception is very very helpful, they... More 

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Kathrina C, Revenue Manager at Raintree Hotel Dubai, responded to this review

Dear Mr. Mohammed, Thank you for taking time to share your experience of your stay in Raintree Hotel. To have such most wonderful reviews from our guests gives us immeasurable boost of energy to keep doing better still. Thank you for highlighting our services. We will most certainly pass on your kind compliments to our Reception and Housekeeping staff. Every... More 

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed April 19, 2015

I stayed for a night in this hotel.It was very cooperative Very good location Next to metro station As I checked in late all rooms were booked they provided me a very big suite Wifi is Free... Excellent Service... Breakfast Wow...

Was this review helpful? Yes
Kathrina C, Revenue Manager at Raintree Hotel Dubai, responded to this review

Dear Guests, Greetings from Raintree Hotels and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make even your short stay with us a memorable success. It makes all our hard work and effort worthwhile and sincere... More 

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