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Citymax Hotels Bur Dubai

| Kuwait St and Mankhool Rd, Dubai Al Mankhool, United Arab Emirates
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1 room 1 guest
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Citymax Hotels Bur Dubai
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922 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Italy
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

I am a regular customers in this hotel, locate in a strategic place to move for business. The rooms are comfortable, you can use a bum and a spamming pool too. The staff is professional, the food is with high quality . Free wi fi and rate is acceptable . The Live music band is fantastic !

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Zurich, Switzerland
Level Contributor
34 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

During a work trip I stayed at this hotel as I needed a place near the port. Unfortunately it wasn’t a very pleasant experience On the pro side: - it is near the port - there is an espresso bar downstairs - its cheap on the downside: - my room was small and dirty (dirty carpet on the floor, sticky... More 

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Travelers are raving about these Dubai hotels

Shiraz, Iran
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

We stayed in this hotels for 5 nights as 2 family and 8 persons from 23 Aug to 28 Aug . In general this hotels was good but rooms was small also pool was small but servants was kindly except pool servants.and fees that shown on booking is unreal.we payed about 300 AED per rooms per night.

Was this review helpful? Yes 1
Satish N, General Manager at Citymax Hotels Bur Dubai, responded to this review

Dear Guest, Thank you for the feedback on your stay at the Citymax Hotel Bur Dubai ! We are very happy you had a comfortable stay with us. We are glad the facilities & services exceeded your expectation. Your kind appreciation for the team members has been duly communicated. The prices on Booking.com are exclusive of taxes,service charges & tourism... More 

Islamabad Capital Territory, Pakistan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed at Citymax Bur Dubai for 8 nights. My experience was great. You will not find better in this price. The Staff was very accommodating and friendly. I remember arriving around 10 - 11 pm, all drained and tired as I could not find a hotel and I went up to Mirza at front counter and I knew from... More 

Was this review helpful? Yes 1
Satish N, General Manager at Citymax Hotels Bur Dubai, responded to this review

Dear Guest, Thank you for the feedback on your stay at the Citymax Hotel Bur Dubai ! We are delighted to know that you had a great & memorable stay with us. We are glad the facilities & services exceeded your expectation. Your kind appreciation for the team members specially Mirza has been duly communicated much to their delight. We... More 

1 review
4 of 5 stars Reviewed 1 week ago

Had stayed with my wife in this hotel. Everything is pretty normal but service is excellent. From housekeeping, food and reception also from telephone customer service are all fantastic. I remember approaching one receptionist i think her name is Daprin she is accomodating and Jestin from telephone operator is very helpful and patience with my wife's questions about the hotel... More 

Was this review helpful? Yes
Satish N, General Manager at Citymax Hotels Bur Dubai, responded to this review

Dear Guest, Thank you for the feedback on your stay at the Citymax Hotel Bur Dubai ! We are very happy to know that your stay with us was memorable. We are glad the facilities & services delivered by the team members have matched up to your expectation. We look forward to welcome you back at the Citymax Hotel Bur... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Pros: Clean and Tidy and excellent maintenance. Very good staff working within the limitations of company policies which are nothing less than ridiculous. You have to deposit money well in advance to get the service. I stay got extended and finally I stayed for 12 days, but everytime I extended, I had to dish out cash, which is ridiculous for... More 

Was this review helpful? Yes 1
Satish N, General Manager at Citymax Hotels Bur Dubai, responded to this review

Dear Guest, Thank you for the feedback on your stay at the Citymax Hotel Bur Dubai ! We are happy to know that you a comfortable stay with us. We are glad the facilities & services matched up to your expectation. Your kind appreciation for the team members has been duly communicated. We are a mid scale Hotel which focuses... More 

Dublin, Ireland
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an amazing hotel. The bar and grill is great , amazing food great atmosphere, the sizzling wok resteraunt is also absolutely fantastic the food is faultless. The location of the hotel is really good , 10 mins from Dubai mall, burj khalifa, 20 mins to the beach, the hotel does free shuttles to the beach And the malls,... More 

Was this review helpful? Yes
Satish N, General Manager at Citymax Hotels Bur Dubai, responded to this review

Dear Guest, Thank you for the feedback on your stay at the Citymax Hotel Bur Dubai ! We are delighted to know that you had a great & memorable stay with us. We are glad the location, facilities & services exceeded your expectation. We are also very happy to know that you enjoyed our Sports Bar Huddle. Your kind appreciation... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Second time staying at the citimax. Firstly the positives check in was quick, staff very friendly and approachable. Buffet breakfast was good and the place was clean. Pool area was busy on occasions but that can't be helped with a large hotel , free Wi-Fi was excellent no need to upgrade a massive improvement on last year. Clay pot restaurant... More 

Was this review helpful? Yes 1
Satish N, General Manager at Citymax Hotels Bur Dubai, responded to this review

Dear Guest, Thank you for the feedback on your stay at the Citymax Hotel Bur Dubai ! We are very happy to know that you had a warm & comfortable stay with us. We are glad the facilities & services exceeded your expectation. Your kind appreciation for the team members has been duly communicated. Please accept our humble apologies for... More 

Abu Dhabi, United Arab Emirates
Level Contributor
2 reviews
3 of 5 stars Reviewed 1 week ago

if you just need a good bed and bath then this is value for money.nothing special. worth the price. huddle bar serves good food and drinks the asian resto is fine the coffee shop serves real coffee, not instant

Was this review helpful? Yes
Satish N, General Manager at Citymax Hotels Bur Dubai, responded to this review

Dear Guest, Thank you for the feedback on your stay at the Citymax Hotel Bur Dubai ! We are very happy to know that you had a memorable stay with us. We are glad the facilities, cuisine & services matched up to your expectation. We are delighted to know that you derived high value on your stay. We look forward... More 

Bengaluru (Bangalore), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I could sense the quality of the service before my booking was confirmed as I didnt' get any response from the reservation for few days and they replied to my mails after I sent few reminders. Once I reached the hotel and approached the reception, I knew I booked in a wrong hotel. The reception area was like a market... More 

Was this review helpful? Yes 1
Satish N, General Manager at Citymax Hotels Bur Dubai, responded to this review

Dear Guest, Thank you for the feedback on your stay at the Citymax Hotels,BurDubai ! We are disappointed to know that your stay with us was below par and no way near your expectation. At the outset please accept out humble apologies for the same. We are a mid scale budget brand which runs 100% occupancy all days of the... More 

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