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Citymax Bur Dubai

Kuwait St and Mankhool Rd, Al Mankhool | Bur Dubai, Dubai, United Arab Emirates
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Citymax Bur Dubai
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Citymax Bur Dubai
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769 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed today NEW

It was good metro not very far about 10 to 15 mints walk also it was very clean the staff was frendly I didnt try the food so I dont know about it the view of the room was nothing special but it was on an open area I would defntly vist it agine if I come to dubai I... More 

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New Delhi, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Hotel is very nice. Ambiance is good. Food of this hotel is also very good. very good hotel with great services at very cheap prices in place like UAE. And great this is markets and large no of good Indian restaurants are at just walk-able distance. Metro station is also very near by.

Was this review helpful? Yes 2
beijing
1 review
1 of 5 stars Reviewed 2 days ago NEW

Do not bring your wife. they will accuse you of having a "lady in your room"! Just go somewhere else and avoid the insult. Even after complaining after the first time it happened two more times. Never again.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Siem Reap, Cambodia
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I spent 3 nights at Citymaxx Bur Dubai at the beginning of March, the line at the check in counter was long, making check in a slow process, which can be quite annoying after a long flight, there seemed to be many staff, maybe some more could help with check in. The staff themselves bellboys, security, concierge, dining were all... More 

Was this review helpful? Yes 2
1 review
4 of 5 stars Reviewed 6 days ago NEW

I stayed for 3 days and 2 nights. Main reason for my visit to Dubai is to celebrate my son's 5th birthday. We had a wonderful stay and enjoyed every bit of our stay in this hotel. We arrived at 11am and got early checked-in. Very kind of them to check us in early. Passionate about Service 1. The receptionist... More 

Was this review helpful? Yes
Jeff S, General Manager at Citymax Bur Dubai, responded to this review

Dear Cjaa77, Thank you for your comments regarding your recent stay at our Hotel. I was pleased to read that overall you enjoyed the Hotel services and facilities especially our reception and Lavazza cafe and rooms. It is always great when customers remember the service they receive from our staff members and I will share this with them. With regards... More 

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel and close to Al fahidi metro station. The staff at reception is charming and welcoming. Its really nice to have pleasant stay in this hotel. The pressure of water in shower is nice and perfect for relaxing bath.

Was this review helpful? Yes 5
Jeff S, General Manager at Citymax Bur Dubai, responded to this review

Dear Usman S Thank you for your comments regarding your recent stay at our Hotel. I was pleased to read that you enjoyed the Hotel facilities and services especially the staff. We look forward to welcoming you back in the future. Kind Regards, Jeff Shearer General Manager More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed 5 nights my room was clean and comfortable my room was a good size, breakfast was great, All staff were helpful and friendly at all times. The beach is not close to the Citymax Bur Hotel, Hotel does run bus shuttle service to the beach and shopping Mall. I did enjoy my stay I would have prefer to... More 

Was this review helpful? Yes 3
Jeff S, General Manager at Citymax Bur Dubai, responded to this review

Dear 448HK Thank you for your comments regarding your recent stay at our Hotel I was pleased to read you enjoyed the Hotel facilities and services especially the room and breakfast. We look forward to welcoming you back in the future. Kind Regards, Jeff Shearer General Manager More 

Haiti
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

For the price offered, this hotel has excellent comfort and location to ease travel between airport and business centers in Dubai. Takes only 15-20 minutes to the airport and only 45 minutes to far off places like Ajman where I had to go on business.

Was this review helpful? Yes 2
Jeff S, General Manager at Citymax Bur Dubai, responded to this review

Dear Bulla C, Thank you for your comments regarding your recent stay at our hotel. I was pleased to read you enjoyed the Hotel facilities and services especially regarding the location. We look forward to welcoming you back on your next visit. Kind Regards, Jeff Shearer General Manager More 

Sittard, The Netherlands
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for three nights while we were in Dubai. The hotel is about a ten minute walk from the metro which is quit good for Dubai I think. The rooms were clean, big enough and had a decent shower. Only downside was the restaurant. It was on big, noisy, cigarettesmoke filled pub. We ate two times on our... More 

Was this review helpful? Yes 1
Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear Bram H, Thank you for your feedback during your recent stay at our Hotel. I was pleased to read you enjoyed the Hotel facilities and services.Whilst we have our Huddle bar and restaurant whereby we allow smoking only in the bar areas (not the grill dining area) we also have 3 other restaurants to eat which are all non... More 

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The LOCATION was reasonably good - with easy access to Al Karma Metro (about 500M) and didn't took much time to get to the airport as well, on my way back. LOT OF RESTAURANTS were available in the vicinity - and even the in-house restaurant was good (it has a reasonable variety). Check-in and check-out was much quicker. FREE WIFI... More 

Was this review helpful? Yes 2
Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear Lockana G, Thank you for your comments regarding your recent stay at our Hotel. I was pleased to read you enjoyed the Hotel facilities and services especially the free wifi in the rooms. My apologies for the lack of staff to help you with your luggage. I trust you enjoyed your overall stay in Dubai. Kind Regards, Jeff Shearer... More 

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