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Citymax Bur Dubai

Kuwait St and Mankhool Rd, Al Mankhool | Bur Dubai, Dubai, United Arab Emirates
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Citymax Bur Dubai
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Citymax Bur Dubai
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828 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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new delhi
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed yesterday NEW

Good hotel, rooms are a bit small though. Breakfast options are aplenty. Not very conveniently located. A good sports bar downstairs adds to the experience. Mostly serves to CIS crowd so bear that in mind!

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New Delhi, India
2 reviews
3 of 5 stars Reviewed yesterday NEW

I was on a leisure trip with my sister.We stayed there from the 15th till the 20th of March 2015. It was a good experience in terms of value for money and comfort.The hotel rooms are clean but very small. It is more for business travelers than fr a family/friends on leisure.Centrally located with areas like Mall of Dubai, Marina... More 

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Bengaluru (Bangalore), India
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed 2 days ago NEW

Pros: The Stay was descent. Rooms were clean. Good Location. Easy access. Good Wifi connection Free transportation facility to selected destinations. Cons: Complimentary drinking water available only for the first day. Sent a mail to the hotel guys so many days in advance, requesting Burj facing room. But we were not alloted Burj facing room.

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delhi
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

First good points : - Nice Rooms, clean wash rooms and linens, generally helpful staff. working wi-fi in rooms (reasonable speed). Some staff members go extra miles to make stay good. Some negative points : - Lot of time for check in (or any thing at reception), always crowded, the staff did not allow early check in (even at 11... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Rooms are very clean, despite having male housekeepers I didn't feel uncomfortable speaking with them when I wanted my room cleaned at a particular time. My room is on floor 1 as I get dizzy up high and there is only a very faint boom boom of the night time music, could sleep through it even being a light sleeper.... More 

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Vinnytsya, Ukraine
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

I am staying now in this hotel till 30 may. It is good as for the 3stars hotel. Clean the bad is comfortable. Room size is usual . Even some 5 stars hotel has such size. I asked iron table in tge first day after 20 mins they bring a new good one. The breakfasts here is not like in... More 

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Kolkata (Calcutta), India
1 review
4 of 5 stars Reviewed 3 days ago NEW

I was there in city max burdubai for 12 nights and it was an amazing experience. Good room, good staff like Maksood in HK, Roy in FO, Prem and Miami in Sizzling Wok made my stay very friendly. Hotel can work on the breakfast menu and a fast check in/ out process. Should have moderate number of bell boys who... More 

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Kuwait City, Kuwait
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

The Hotel is good enough...big enough... spacious rooms, but no one has time to care about you!!! In order you to check-in (at any time as I was witnessed) you need to have around 1hour.. wondered… yes this is right fact when you talk about CITYMAX. Heard that they have around 700plus rooms... The stay was good…peaceful.

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Jeff S, General Manager at Citymax Bur Dubai, responded to this review

Dear Siddique T, Thank you for your valuable feedback and we are happy to know that you enjoyed your stay with us. I would like to apologize for the inconvenience caused during your check-in and would like to assure you that this matter has been highlighted and will be resolved. We look forward to welcoming you to Citymax Hotel Bur... More 

Cape Town Central, South Africa
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Small rooms, smaller beds, for a four star hotel wasn't really impressed, have had better in Dubai. Quite a noisy and busy hotel Wasn't impressed with the hotel and also had to pay some sort of tax which amount to 45 dirhams but it would have been nice if our tourguide had taken care of these, didn't have the relevant... More 

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Jeff S, General Manager at Citymax Bur Dubai, responded to this review

Dear Monowara1973, We appreciate your valuable feedback and do sincerely apologize for us not meeting your expectations regarding the room and bed size. The Citymax Hotel Bur Dubai hosts 691 rooms with 3 specialty restaurants, 1 all-day dining restaurant and a lobby café, and therefore can get busy throughout most of the year. With regards to the Tourism Dirham Fee,... More 

Mumbai (Bombay), India
Senior Contributor
43 reviews 43 reviews
34 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

A decent budget hotel. Good staff at the restaurant. Clean rooms. Fairly close to airport. Also there is a good Kamat Indian Veg restaurant located at walking distance. Located on main road. Metro Station is 15 min walk.

Was this review helpful? Yes 1
Jeff S, General Manager at Citymax Bur Dubai, responded to this review

Dear Sohil74, Thank you for your comments during your recent stay at our Hotel. I was pleased to read that you enjoyed the Hotel facilities and services especially staff in the restaurants. We look forward to welcoming you back to the Hotel in the future. Kind Regards, Jeff Shearer General Manager More 

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