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Citymax Bur Dubai

3.0 of 5 Kuwait St and Mankhool Rd, Al Mankhool | Bur Dubai, Dubai, United Arab Emirates
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Citymax Bur Dubai
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Citymax Bur Dubai
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701 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Padova
Top Contributor
199 reviews 199 reviews
66 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

For the first time in many years, I find it quite difficult to give an exact picture of this hote. Starting from the booking, mine was done through booking.com 6 mths in advance and turned out more expensive than one done on the same website 3 weeks prior to arrival !!!?? The staff are efficient and english is good. The... More 

Was this review helpful? Yes
Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear Danny M, Thank you for your feedback during your recent stay at our Hotel. I was pleased to read that overall you enjoyed your stay at the Hotel. We look forward to welcoming you back on your next visit. Kind Regards, Jeff Shearer General Manager More 

Bhilai, India
1 review
4 of 5 stars Reviewed 3 days ago NEW

Good and clean hotel at the center of Dubai. Rooms are clean and food and break fast are good. Space is the room is a little less for keeping our luggage. Lighting is good. Overall is is also ok. I will recommend to go again

Review collected in partnership with this hotel

Was this review helpful? Yes
Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear Snpgupta, Thank you for your feedback during your recent stay at our hotel. I was pleased to read you enjoyed the Hotel facilities and services. We look forward to welcoming you back in the future. Kind regards, Jeff More 

Kiev, Ukraine
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

This is a budget hotel and it's ok for one or two nights, but even so you are not able to have a good rest. The room was old and so small. While taking a shower all the water flew on the floor because there were no door or curtain in the shower. The window didn't close well and we... More 

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Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear Lena Y, Thank you for your comments regarding your recent stay at our Hotel. I was disappointed to read that you had noise issues from outside the Hotel. We are currently repairing the issue regarding window closures in the rooms. I have shared your feedback with my team to ensure we can give customer satisfaction. Kind regards, Jeff Shearer... More 

New Delhi, India
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

It's not a bad hotel, but the crowd can be quite cheap. My colleague and I were constantly approached by people, who refused to leave us alone. Even the staff is needlessly flirtatious. Also, the staff was sometimes just unorganized. That said, it's well located and well connected by bus and metro. The sports bar is affordable and the rooms... More 

Was this review helpful? Yes
Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear Ish Malhotra, Thank you for your comments concerning your recent stay at our Hotel. I was pleased to read that you like the hotel facilities and location, but disappointed to read that the service was not up to our usual standard. I have shared your feedback with the team to ensure we can improve our customer satisfaction. Kind Regards,... More 

Dubai, United Arab Emirates
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Citymax is in heart or where old dubai meets new In a quiet place so good to sleep Near to metro so u can get around easy Has good services The best thing we liked about them was their service and friendly staff Only drag is that check ins are often very slow

Was this review helpful? Yes 1
Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear Syed Azeem S, Thank you for your feedback during your recent stay at our Hotel. I was pleased to read that overall you enjoyed the Hotel facilities and services. We look forward to welcoming you back on your next visit. Kind Regards, Jeff Shearer General Manager More 

Leeds, United Kingdom
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is close to where I needed to be but has one main issue, The sports / music bar. The room was clean and sufficient for my needs, cooling was good and most welcome. The rooftop pool is adequate and again welcome after a long day. Restaurant food is excellent with two very good restaurants and on a Buffett... More 

Was this review helpful? Yes
Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear Andy W, Thank you for your comments regarding your recent stay at our Hotel. I was pleased you enjoyed the Hotel facilities and services . I have noted your comments concerning your experience in our Bar and apologise for any inconvenience this may have caused. I will be happy to discuss this matter further with you should you wish... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed at the hotel from 16th Jan 2015 to 18th. The hotel is economical, but rooms are small and bathroom is kinda congested. You can't take your guests to your rooms, and I wasn't informed about it.and they made my guest wait at the lobby and asked that the I can go down and take ur guest in, when... More 

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Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear MarinBabu, Thank you for your feedback during your recent stay at our Hotel. I was disappointed to read your comments concerning your dissatisfaction during your stay. As per local law only registered occupants are allowed in the rooms no visitors. My apologies that you had to carry your own luggage upon departure. I would be more than happy for... More 

Colombo, Sri Lanka
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 4 nights. As many have mentioned the rooms are small but adequate for 2 people. We stayed on the 5th floor and the room was very clean and the double bed comfortable. One improvement would be to provide 4 small pillows (for 2 people) or 2 large pillows. We found the 2 small pillows inadequate but didnt... More 

Was this review helpful? Yes 2
Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear Ranjiv K, Thank you for your feedback concerning your stay at our Hotel. I was pleased to read that you enjoyed the Hotel facilities and services during your stay. We look forward to welcoming you back to the Hotel on your next visit to Dubai. Kind Regards, Jeff Shearer General Manager More 

Karachi, Pakistan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed there for 5 nights. The rooms are a little small but very trendy and comfortable. The wifi is free and a pretty decent speed. The room service is prompt and courteous. Didn't try the indoor restaurants. There are so many hotels around. Filli Cafe is close and so is a mosque. Its a 10-15 minutes walk to the closest... More 

Was this review helpful? Yes 1
Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear Saadahmedshabbir, Thank you for your feedback during your recent stay at our Hotel. I was pleased to read that you enjoyed the Hotel facilities and services. Our staff are focused on customer satisfaction. We look forward to welcoming you back to our Hotel on your next visit. Kind Regards, Jeff Shearer General Manager More 

New Delhi, India
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Citymax bur Dubai, a good budget hotel to stay especially if your visit is longer as it gives discount on long stay. Location is good. Staff also helping. My overall stay there god except for one incident of misbehavior by one staff on hotel bus near Dubai Mall who argued with us unnecessarily, insulted us and embarrassed us in front... More 

Was this review helpful? Yes
Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear Hira M, Thank you for your feedback during your recent stay at our Hotel. I was pleased to read you enjoyed your stay and overall found the Hotel facilities and services to your satisfaction. I apologise for any inconvenience caused regarding our Bus. We look forward to welcoming you back to the Hotel on your next visit. Kind Regards,... More 

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Additional Information about Citymax Bur Dubai

Address: Kuwait St and Mankhool Rd, Al Mankhool | Bur Dubai, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Citymax Bur Dubai 3*
Number of rooms: 691
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Also Known As:
Citymax Bur Dubai Hotel Dubai
Hotel Style:
#4 Best Value Hotel in Dubai

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