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All 477 Dubai hotels

Citymax Bur Dubai

3.0 of 5 Hotel   |   Kuwait St and Mankhool Rd, Al Mankhool | Bur Dubai, Dubai, United Arab Emirates
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Citymax Bur Dubai
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Ranked #193 of 477 hotels in Dubai
A recent review
4 of 5 stars reviewed 3 days ago
joshiarun jaip
  • Overview
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583 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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jaip
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

the hotel is on KUWAIT street,one of the quieter ones.The accommodation is good but rooms are slightly small for this kind of hotel.The sports bar and grill a nice place to enjoy a drink.The food is good in Indian restaurant .You find tourists from several countries.They provide a shuttle service for beach.The staff is helpful .AL KARAMA is very near... More

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Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear Joshiarun, Thank you for your comments concerning your recent stay at Citymax Hotel Bur Dubai. I am pleased you and your family enjoyed the stay at our Hotel. Thank you for your great comments concerning our Huddle Sports bar and Claypot Indian Restaurant. We look forward to welcoming you back on your next visit to Dubai. Kind Regards, Jeff... More

Dubai
1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

Thanks for ur co operating and ur system is big installation type ... And ur hotel is specially famous for couples I really appreciate will give us because anytime ur hotel rooms availables and at a time public can survive in this hotel

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Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear Mohsin 1598, Thank you for your recent comments regarding your stay at Citymax Hotel Bur Dubai. I was pleased that you enjoy your stay during your visits to our Hotel. We look forward to welcoming you back to our Hotel. Kind Regards, Jeff Shearer General Manager More

Milan, Italy
Top Contributor
91 reviews 91 reviews
25 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice room, clean and tidy as it should be in a hotel. Nice bathroom also. Plenty of food options in the buffet restaurant for breakfast and lunch. Service was excellent, the staff was ready to satisfy every need. Only black spot some wi-fi connections problem. Overall good choice in Dubai.

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Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear Giulio M, Thank you for your feedback regarding your recent stay at Citymax Hotel Bur Dubai. I was very pleased to read your comments especially the excellent service you received from our team members and I will pass this onto them. I have noted your comments with our Wifi service and we are currently rectifying this problem. An announcement... More

Chennai (Madras), India
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was my first stay in this hotel. I am very regular to dubai for my business work and always stay in Bur Dubai Area. This was recommended by my friend as he got me a very special rate. The rooms are very small and you get hurt every time you enter in the room as the door space is... More

Was this review helpful? Yes 2
Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear Ashwani189, Thank you for your comments regarding your stay at Citymax Hotel Bur Dubai. I have noted your feedback regarding the size of our rooms. I am pleased you enjoyed our Food and Beverage including room service and our Sizzling Wok Asian restaurant. I will pass these comments onto my team. I look forward to welcoming you back to... More

Doha
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed for four nights with a good friend here. We booked a twin bedroom. It's a small one but cozy and with a nice view of Burj Khalifa. The hotel is clean in general, particularly the hallways. The staff however are not so accommodating. Once we checked in and paid, their service ends there. Also, there is no Wi-Fi... More

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Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear inkaniya, Thank you for your comments regarding your stay at Citymax Hotel Bur Dubai. I apologise for your disappointment with the service in our Hotel. It is always our aim to ensure our guests are looked after during their stay. The wifi is currently only complimentary in our Lobby area, but we are currently reviewing this policy and will... More

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 2 weeks ago

Hi, I have been staying in City Max, Bur Dubai for about a week and going to stay for another 3 days. I must say I have enjoyed my stay here. Service is excellent and we have nice restaurants at the hotel

Was this review helpful? Yes
Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear ShivaModi, Thank you for your comments during your stay at Citymax Hotel Bur Dubai. It is very pleasing to receive your comments which I will pass onto all our team members. We look forward to welcoming you back to our Hotel. Kind Regards, Jeff Shearer General Manager More

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 3 weeks ago

Delicious food, amaging ambiance and excellent service(specially virendra) thats the CLAYPOT in my opinion........ just had a wonderful evening with my wife..... Best indian restaurant i have been in dubai till now... Best Regards Ayush Agarwal 0554275728

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Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear Ayush686, Thank you for your great comments online with regards to our Claypot Restaurant and for your commendation to our Restaurant Manager, Mr Bhupendra Rawat who made you and your wife's evening a memorable one. We have your mobile number on hand, we will be keeping you informed on the restaurant's promotions and activities in the future. Looking forward... More

Chennai (Madras), India
1 review
5 of 5 stars Reviewed 3 weeks ago

This is the second time I am staying at Citymax Burdubai. Both the times, I was happy with my stay there. There is a vibrance at the lounge and any minor problems are attended to immeditately. Mainly, its not too expensive. I hope the management do keep it that way. The staff (mainly the housekeeping) were excellent.

Review collected in partnership with this hotel

Was this review helpful? Yes
Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear Mammen M, I am very pleased that you have enjoyed your stay at Citymax Hotel Bur and would like to thank for your great comment online. Management will ensure that the vibrant ambiance and inexpensive rate of the property value for money will be maintained and will look forward to welcoming you back on your next visit to Dubai.... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Me and my mum had a lovely stay here. There was alot of choice for breakfast. The hotel staff were helpful and friendly. The rooms were really cold at night due to the aircon but once we turned it down it was good.

Review collected in partnership with Low Cost Holidays

Was this review helpful? Yes 1
Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear Rohini V, I am very pleased to have read that you and your mum have had a memorable stay and enjoyed our choice of breakfast at Citymax Hotel Bur Dubai. Looking forward to welcoming you back on your next visit to Dubai. Regards, Jeff Shearer General Manager More

Sohar, Oman
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Check in was below standard and violation of standard operating procedure at hotels. In spite of having 3-4 counters it took almost 15 min in queue with only one person ahead. Luggage was promptly delivered to room on request without follow up. Extra ordinary quick room service. Room size is small even for two people but value for money. Housekeeping... More

Was this review helpful? Yes
Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear VinManHBK007, Thank you for your comments regarding Citymax Hotel Bur Dubai. My apologies for the Check in issues and the waiting period that you encountered. With regards to breakfast options I will review this based on feedback. I am pleased you enjoyed Claypot restaurant and found overall the Hotel value for money. Kind Regards, Jeff Shearer General Manager More

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Additional Information about Citymax Bur Dubai

Address: Kuwait St and Mankhool Rd, Al Mankhool | Bur Dubai, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Citymax Bur Dubai 3*
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Also Known As:
Citymax Bur Dubai Hotel Dubai

210 photos of this hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style
#28 Best Value Hotel in Dubai #193 Top resorts Hotel in Dubai
Hotel Class
Official Description (provided by the hotel)
Smaller travel budgets shouldn't mean less comfort. At Citymax Hotels, part of the hospitality division of the Landmark Group, we offer 4 star quality comforts, at 3 star rates; in Dubai and Sharjah. Our well-appointed rooms, extensive in-house dining & entertainment facilities and strategic location of the hotel make it convenient for both the business traveler and holiday maker. ... more   less 
Number of rooms
691

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Citymax Bur Dubai and other travelers.
1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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