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Citymax Bur Dubai

3.0 of 5 Kuwait St and Mankhool Rd, Al Mankhool | Bur Dubai, Dubai, United Arab Emirates
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Citymax Bur Dubai
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Citymax Bur Dubai
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735 reviews from our community

Traveler rating
    145
    312
    200
    44
    34
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
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  • All months
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  • Mar-May only
    (149)
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Bengaluru (Bangalore), India
1 review
2 of 5 stars NEW

The hotel is situated close to the airport which takes around 15-20min drive. I felt that there are many cons than the pros. Firstly the check in took more than an hour which was totally disappointing. We reached the hotel around 11AM. We were very much aware that the check in is at 2pm. We spoke to a lady at... More 

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Coventry
Senior Contributor
47 reviews 47 reviews
41 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I had an early morning flight so arrived early. I was made to feel unwelcome and eventually charged 220 (rack rate 275 per night++) for an early check in. Robbery!! Especially when my check-out time was 4:30am. They could have been a bit less money-grabbing. Their literature says 50% for early check-in or late check out. Lobby was always busy... More 

Was this review helpful? Yes
Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear travellingcellist, Thank you for your comments regarding your recent stray at our Hotel. I was disappointed to read your concerns especially being overcharged for early check in. I was also concerned regarding the Hot water issue you faced. I would like to make amends and hope that you would contact me on your next visit to Dubai to allow... More 

Bengaluru (Bangalore), India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Was in dubai for the Dubai marathon. So the location happened to be perfect for me! The start and end point was just a 10 mins walk from the hotel. The hotel itself was nice and clean. Had a decent rooftop pool. The mall of emirates is right across the street.

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Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear Gkammaje, Thank you for your comments regarding your recent stay at our Hotel. I was pleased to read you enjoyed the Hotel facilities and services and especially the location. We look forward to welcoming you back to the Hotel in the future. Kind Regards, Jeff Shearer General Manager More 

Brno
Top Contributor
334 reviews 334 reviews
125 hotel reviews
434 helpful votes 434 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Its located close to metro line 2 ADCB station - 10 minutes walking. Hotel staff is friendly and helpful, check in run fast, but after me there were 40 people waiting for it too...it seemed to me that more staff would be needed (at least for the peak hours - 14:00 - 16:00). My room was big enough, clean, with... More 

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Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear rbbrno, Thank you for your comments regarding your recent stay at our Hotel. I was pleased to read that you enjoyed the Hotel facilities and services and found the location good. We look forward to welcoming you back to theHotel in the future. Kind Regards, Jeff Shearer General Manager More 

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 5 days ago NEW

I stayed in Citymax Bur Dubai for 7 nights and the room was always kept clean and towels replaced daily.Comfortable bed.Staff very friendly.I did not like the breakfast ( I'm a vegetarian). Very small fruit choice. Good location.Near Metro station.Good resolved to communications infrastructure.Not always work well for WI FI in the room. Thank you,

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Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear Valerija V, Thank you for your comments regarding your recent stay at our Hotel. I was pleased to read that you enjoyed the Hotel facilities and services of the Hotel and you found the location very convenient. I have noted your feedback concerning more fruit for breakfast. We look forward to welcoming you back to the Hotel in the... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

If you are looking for an affordable stay in Dubai, this would be a good choice for its location and cleanliness. Cosy but very neat rooms, also satisfied with the service staff provided. Would recommend more choices at breakfast to the hotel management.

Was this review helpful? Yes 1
Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear Curkmez, Thank you for your comments concerning your recent stay at our Hotel. I was pleased to read you enjoyed the Hotel facilities and services. At breakfast we serve an international buffet but I have noted your comments regarding more choices of food. We look forward to welcoming you back to the Hotel on your next visit to Dubai.... More 

Mumbai (Bombay), India
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It was my first trip to Dubai, UAE and first international trip also. As always Tripadvisor came to my help while choosing this property for my stay in Dubai, UAE. We stayed here from 14th Feb 2015 to 18th Feb 2015. Here are my own reviews - 1. Location - Best in Bur Dubai on Kuwait Street in Mankhool Area.... More 

Was this review helpful? Yes
Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear harsh 99, Thank you for your comments concerning your recent stay at our Hotel. I was pleased to read you enjoyed the Hotel facilities and services especially our Claypot restaurant. We look forward to welcoming you back on your next visit to Dubai. Kind Regards, Jeff Shearer General Manager More 

Oman
1 review
4 of 5 stars Reviewed 1 week ago

Very well located and an overall pleasant stay in Dubai .................................................................................................................................................

Review collected in partnership with this hotel

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Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear Savio V, Thank you for your comments regarding your recent stay at our Hotel. I was pleased to read you enjoyed your stay and the Hotel facilities. We look forward to welcoming you back on your next visit. Kind Regards, Jeff Shearer General Manager More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Most pathetic hotel and their staff. Just it is near by all transportation doesnt I will recommend it. They don't provide bell boy at night. So for that I hv bring luggage on my own all 5 heavy suitcase. Secondly they don't provide any soap in bathroom its just a bottle which says shampoo and shower gel. That was the... More 

Was this review helpful? Yes 1
Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear Naisar, Thank you for your comments regarding your recent stay at our Hotel. I was disappointed to read your review. I apologise that you had to carry your bags down from the room due to non availability of bell boy. With regards the shampoo and gel in the bathrooms instead of soap, this is our company standard which we... More 

Singapore, Singapore
Contributor
16 reviews 16 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

Gd location. Not too far from metro station. Quite a small room with basics. Comfortable bedding Reasonably clean. Noisy at night due to loud music. No key needed to access the floors. Crowded lobby. Tried the Chinese restaurant, was quite ok. Staff were quite friendly. I was inquiring about some places over the phone from the room, the person who... More 

Was this review helpful? Yes 1
Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear SecretFantasy, Thank you for your comments regarding your recent stay at our Hotel. I was pleased to read you enjoyed the Hotel facilities and services especially Sizzling Wok our Chinese restaurant. We provide only the necessary amenities to ensure we provide the best value for money. We look forward to welcoming you to the Hotel in the future. Kind... More 

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Additional Information about Citymax Bur Dubai

Address: Kuwait St and Mankhool Rd, Al Mankhool | Bur Dubai, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Citymax Bur Dubai 3*
Number of rooms: 691
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Also Known As:
Citymax Bur Dubai Hotel Dubai
Hotel Style:
#10 Best Value Hotel in Dubai

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