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Citymax Bur Dubai

3.0 of 5 Kuwait St and Mankhool Rd, Al Mankhool | Bur Dubai, Dubai, United Arab Emirates
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Citymax Bur Dubai
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Citymax Bur Dubai
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662 reviews from our community

Traveler rating
    128
    285
    178
    39
    32
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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  • All months
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  • Mar-May only
    (149)
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    (127)
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    (154)
  • Dec-Feb only
    (232)
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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed yesterday NEW

The property looks good and has in-house restaurants. But there were several issues which made the stay uncomfortable. 1. Smoking smell in non-smoking rooms through vents. 2. Stayed for three nights, the room cleaning was not good. 3. Due to sports bar, its not quiet place. People roaming around in night making noise. The place is not recommended for quiet... More 

Was this review helpful? Yes
Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear NarendraPune, Thank you for your feedback regarding your recent stay at Citymax Hotel Bur Dubai. I was disappointed to read that your stay was uncomfortable. I have passed on you comments regarding room cleaning to our team to ensure our service is always up to the required standard. We have a large selection of facilities within the Hotel and... More 

Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Visited in December,14 with family ,stayed for 5 nights. Hotel is located in burDubai which makes its location excellent as its near to the metro, several Indian restaurants are nearby. The hotel also offers free shuttle services to the beach, burjuman mall. Rooms are very good. The house keeping needs little improvement. The breakfast buffet is huge n offers a... More 

Was this review helpful? Yes
Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear Hemant B Thank you for your feedback during your recent stay at Citymax Hotel Bur Dubai. I was pleased to read that you enjoyed all the Hotel facilities and services and overall you had a great stay. Our staff are focused on customer service and our aim is to please. We look forward to welcoming you back to the... More 

Indore, Madhya Pradesh, India
2 reviews
5 of 5 stars Reviewed 1 week ago

Me and my wife stayed in this hotel last week. What we simply loved was the hotel's ambience, its location and the fact that it is always buzzing with activity. Weekend parties at the Sports Bar are truly a blast with jam packed crowds thronging it from across the world. Staff is courteous, rooms are clean (though a little small).... More 

Was this review helpful? Yes
Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear NaveenS, Thank you for your feedback concerning your recent stay at Citymax Hotel Bur Dubai. I was pleased to read you enjoyed the Hotel facilities and service from the staff. Our staff are focused on customer service. We look forward to welcoming you back on your next visit to Dubai. Kind Regards, Jeff Shearer General Manager More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I always stay at Citymax Bur Dubai when visiting Dubai. The staff are super friendly. The room is consistently clean. The breakfast buffet is varied (normally I am also grabbing a cappuccino from their coffee shop before I head out the door). Bar has a good vibe and fun atmosphere - sometimes I'll stop by the bar to catch the... More 

Was this review helpful? Yes 1
Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear Aaron S, Thank you for your feedback during your recent stay at Citymax Hotel Bur Dubai. I was very pleased to read that you enjoyed all the Hotel facilities and services, including the bar. Our staff is focused on customer services and will be happy to read your comments, especially super friendly staff We look forward to welcoming you... More 

Cairo, Egypt
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Excellent stay at the hotel and great service since the hotel logged in to departure Wi-Fi wonderful service Excellent swimming pool, and a gym The only problem HVAC noise in the upper floors or noise of the hotel workers in the lower rounds

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear M0hamedsalah, Thank you for your feedback during your recent stay at Citymax Hotel Bur Dubai. I was pleased to read that you enjoyed the Hotel facilities and services. With regards the HVAC noise this has now been rectified. We look forward to welcoming back to the Hotel on your next visit to Dubai. Kind Regards, Jeff Shearer General Manager More 

Abudhabi
1 review
4 of 5 stars Reviewed 1 week ago

my stay in citymax was comfortable the service was prompt and warm and booking was easy.Accesses to any part of Dubai is near and transportation is always available at any time of the day.I would always prefer to stay in citymax always.

Review collected in partnership with this hotel

Was this review helpful? Yes
Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear Guest, Thank you for your recent feedback concerning your stay at Citymax Hotel Bur Dubai. I was pleased that you enjoyed the Hotel facilities and services. We look forward to welcoming you back to the Hotel on your next visit to Dubai. Kind Regards, Jeff Shearer General Manager More 

Mumbai (Bombay), India
Contributor
18 reviews 18 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms in the hotel were really small. The service was non existent. Over populated, characters of all kinds, make this a place you should not take your family to. I had a week long stay as I was relocating stuff but the entire experience turned out to be a pain.

Was this review helpful? Yes
Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear VKumar0070, Thank you for your feedback during your recent stay at Citymax Hotel Bur Dubai. I was disappointed to read your comments concerning your stay but as you state we offer value for money to our Hotel guests with our facilities and services. Our staff are customer focused so will review your comments to ensure we can improve our... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for one month November 2014 while on business in Dubai. Great location, lots of taxis, and great access to the rest of Dubai. Comfortable, and very clean hotel...service was at high level as expected from the front desk to housekeeping to the bar! Staff were ever so nice, helpful, courteous, and professional. Special thank you to Mr. Sandeep... More 

Was this review helpful? Yes 3
Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear Sultan K, Thank you for your feedback during your recent stay at Citymax Hotel Bur Dubai. I was pleased to read that you found all the facilities and especially our services at a very high standard. Our team is focused on customer satisfaction. We look forward to welcoming you back to our Hotel on your next visit to Dubai.... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel accomadation is reasonable and the staff is well trained. There is a good selection of food and most of the areas from the hotel are easily accessable. Facilities in terms of liesure is limited but reasonable enough to keep busy.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear Salam Alam S, Thank you for your feedback during your recent stay at Citymax Hotel Bur Dubai. It was pleasing to read you enjoyed the Hotel facilities and you found the staff courteous. It is our aim to ensure customer satisfaction. We look forward to welcoming you back to the Hotel on your next visit to Dubai. Kind Regards,... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very comfortable place, WiFi good. Nice breakfast choice and dining area. Have a chinese restaurant in the lobby and a bar playing music at night. 7 floors hotel, the view of my room was obstructed by the beside Grand Excelsior hotel. Must look up to try to find some sunlight. The room is cosy and comfortable look as a good... More 

Was this review helpful? Yes 2
Citymax H, General Manager at Citymax Bur Dubai, responded to this review

Dear Aurelien O, Thank you for your feedback during your recent stay at Citymax Hotel Bur Dubai. I was pleased to read you enjoyed all the facilities and services offered by the Hotel. It is our aim to ensure our customers receive good value for money. We look forward to welcoming you back to our Hotel on your next visit... More 

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Additional Information about Citymax Bur Dubai

Address: Kuwait St and Mankhool Rd, Al Mankhool | Bur Dubai, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Citymax Bur Dubai 3*
Number of rooms: 691
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Also Known As:
Citymax Bur Dubai Hotel Dubai
Hotel Style:
#10 Best Value Hotel in Dubai

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