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Citymax Al Barsha

3.0 of 5 Al Barsha Business District | behind Mall of Emirates, Dubai 337-1500, United Arab Emirates
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Citymax Al Barsha
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Citymax Al Barsha
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576 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Amsterdam, The Netherlands
Top Contributor
61 reviews 61 reviews
20 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed yesterday NEW

It was the third time we stayed in this hotel. The wifi is much better now since the last time we were there. Now free wifi in your room also and at the pool. The price for a room is higher now than the 2 times before. So you pay for the extras. Ask for a room on the 14th... More 

Was this review helpful? Yes 1
Citymax H, General Manager at Citymax Al Barsha, responded to this review

Dear Willeke, Thank you very much for sending us your feedback on your recent stay with us at Citymax Hotel Al Barsha. Glad to know that you are our regular guest and its a great feeling to know that our guests enjoy their stay and they come back to us again and again. I am sure our team takes that... More 

Burgess Hill, United Kingdom
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Good value hotel and great for a business stay. Good choice of buffet for breakfast and dinner, very attentive and friendly staff. I enjoyed my stay at Citymax and would definitely return there should I go back to Dubai in the future.

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Citymax H, General Manager at Citymax Al Barsha, responded to this review

Dear Burgess Hill, Thank you very much for sending us your valuable feedback on your recent stay with us at Citymax Hotel Al Barsha. Glad to know that you were satisfied with our services and facilities. Its always a great feeling when our guests speak high about our biggest asset which is our team. Thanks once again and looking forward... More 

Sofia, Bulgaria
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is very good - very close to the Mall of Emirates, the whole hotel and the room were spotless, the breakfast is good and at decent price, the dinner buffet was also good and at reasonable price. We had an issue with the reservation when we arived, but the lady at the reception (Aida) solved it very quickly.... More 

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Citymax H, General Manager at Citymax Al Barsha, responded to this review

Dear Madiyo Sofia Thank you very much for sendign us your feedback on your recent stay with us at Citymax Hotel Al Barsha. As Mentioned by you the location of the hotel is definitely our USP as it is easy for guests to go for shopping as well as commuting anywhere in Dubai because the Malls and Metro station are... More 

Gurgaon, Haryana, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We are here for 25 days. Rooms are neat and clean. Breakfast is complimentary and has good variety to choose. Though room size us not too spacious but good for business trip. Swimming pool is complimentary but no water us provided in the room except the first day on arrival where two small bottles are given. Mall if Emirates is... More 

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Citymax H, General Manager at Citymax Al Barsha, responded to this review

Dear Snirola Thank you very much for sending us your feedback on your stay with us. Glad to know that you are having a wonderful time with us and my team has been able to take care of you by providing you the best of the services. Thank you once again and hope you continue having a good and comfortable... More 

Sar, Al Muharraq, Bahrain
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Use this hotel once a month...good location, good value and good staff. Rooms are basic but beds are very comfy. Can get noisy due to the two bars on ground floor..ensure you are above the 4th floor to avoid the noise. Food is very good value in the restaurant..good choice at breakfast. Lots of Russian tourists..and boy can they eat..like... More 

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Citymax H, General Manager at Citymax Al Barsha, responded to this review

Dear Ian, Thank you very much for sending us your feedback on your recent stay with us. Glad to know that you are one of our regular guests and happy to know that my team ensures that you have a good stay every time you come. As mentioned by you we have a sports bar showing all major games from... More 

sydney
Top Contributor
98 reviews 98 reviews
15 hotel reviews
61 helpful votes 61 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed here for 6 nights, and we were travelling in a group of 11 people, with 6 rooms between us. We chose this hotel based on the relatively "good" reviews on TA, free wifi on offer, and the proximity to the Mall of the Emirates. On appearance the hotel looks sleek and modern and clean, in reality it's poorly... More 

Was this review helpful? Yes 1
Citymax H, General Manager at Citymax Al Barsha, responded to this review

Dear Guest, Thank you very much in sending us your feedback on your recent stay with us at Citymax Hotel Al Barsha, Its really unfortunate that my team was not able to satisfy you with their services which is very unlikely as you mentioned about the numerous positive reviews that we get. Few points that I would highlight here. Firstly... More 

Newcastle Upon Tyne
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my husband recently stayed at the City Max Al Barsha for over three weeks, until we found a property to move into as we have just recently moved to Dubai. We couldn't fault this hotel in anyway at all, in fact we stayed at a five star hotel on the palm in April and would say the customer... More 

Was this review helpful? Yes 1
Citymax H, General Manager at Citymax Al Barsha, responded to this review

Dear Hollie, Thank you so much for sending us your feedback on your recent stay with us Citymax Hotel Al Barsha. Glad to know that you had a wonderful stay with us and our team ensure that they took that extra step in making you comfortable while you were staying with us. I will definitely convey the message to our... More 

Wellington, New Zealand
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Mall of emirates just across the road. close to restaurants and Sheikh Zayed Rd. Very unfriendly staff. I found the reception guy very rude and harsh. rooms were a bit smaller than what I was expecting. Room service poor.

Was this review helpful? Yes
Citymax H, General Manager at Citymax Al Barsha, responded to this review

Dear MalikRizwan, Thank you very much for sending us your feedback on your recent stay with us at Citymax Hotel. Its very unfortunate that few of my team member were unable to stand up to your expectation in providing the service for which we are known for apart from the pricing and the location of the hotel. I would be... More 

London
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed at Citymax for 10 days in November and the hotel was very good for the price paid. Hotel staff were very friendly as well and went out of their way to help with any requests. My only complaint would be the TV, the channels offered were not great and the reception/quality on some of the channels were awful. Would... More 

Was this review helpful? Yes
Citymax H, General Manager at Citymax Al Barsha, responded to this review

Dear Shani Thank you so much for sending us your feedback on trip advisor on your recent stay with us at Citymax Hotel Al Barsha. Glad to know that you enjoyed your stay with us and you were satisfied with the services and facilities that we provide to our guests. As mentioned by you the location of the hotel which... More 

London
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A basic budget hotel, comparable to a Premier Inn in the UK. This hotel is based in the Al Barsha area with easy access to a variety of local restaurants and shops, therefore food and drink is not a problem. Its also a 5 min walk to the emirates mall - if you want Mcdonalds KFC Burgerking etc, or other... More 

Was this review helpful? Yes
Citymax H, General Manager at Citymax Al Barsha, responded to this review

Dear Imran Thank you very much for sending us your feedback on your recent stay with us at Citymax Al Barsha. Glad to know that you had a wonderful stay with us and you were satisfied with the facilities and services that we offer in the hotel. Apart from being located right behind the Mall of the Emirates the location... More 

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Additional Information about Citymax Al Barsha

Address: Al Barsha Business District | behind Mall of Emirates, Dubai 337-1500, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Citymax Al Barsha 3*
Number of rooms: 376
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Also Known As:
Citymax Al Barsha Hotel Dubai
Hotel Style:
#28 Best Value Hotel in Dubai
#124 Romantic Hotel in Dubai
#124 Business Hotel in Dubai

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