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Citymax Al Barsha

Al Barsha Business District | behind Mall of Emirates, Dubai 337-1500, United Arab Emirates
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Citymax Al Barsha
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748 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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Emirate of Dubai, United Arab Emirates
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Room was excellent,well furnished,room service was excellent,in menu have to add more food,but I was stress because I request for non smoking room,but when I entered the room am getting too much smoking smell and one more no one assist me,I am check in my self,waiting for bell boy /receptionist or Gsa. ..but by the time I cannot found anyone.very... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Amman, Jordan
1 review
3 of 5 stars Reviewed 1 week ago

We booked A Standard Room/Twin Bed through Booking.com and we where surprised that, they dont have Twin bed. Moreover, Reception was not cooporative, also first night much higher than other nights....

Review collected in partnership with this hotel

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Citymax H, General Manager at Citymax Al Barsha, responded to this review

Dear raeda876 Thank you very much for sending us your feedback on your stay with us at Citymax Barsha Sorry to note that we were not able to provide you with a Twin room due to busy EID period. As we are a group of mid market budget hotels we have dynamic pricing policy and the rate keeps changing depending... More 

Gulshan Model Town
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Within reasonable price nice hotel ,safe ,clean,friendly stuff , good location for Mall of Emirates ,few minutes to walking distance . Rooms are too small ,room telephone doesn't work they have changed two times the room still it was same, locker Box was also broken after complain Hotel Management changed it but they should check everything before they gave the... More 

Was this review helpful? Yes 1
Citymax H, General Manager at Citymax Al Barsha, responded to this review

Dear Ayreen, Thank you very much for taking out time and sending us your feedback on your recent stay with us at Citymax Barsha. Glad to know that you had a comfortable stay with us and you liked the services and location of the hotel. However it was very unfortunate that you had some issues with the telephone and the... More 

Lahore, Punjab, Pakistan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Location is excellent with Mall of Emirates in your sights & all sort of foody corners surrounds you, means you need not to worry one bit. It was a honeymoon visit & i thoroughly enjoyed it. Staff was friendly & cooperative. Recommended for sure.

Was this review helpful? Yes 1
Citymax H, General Manager at Citymax Al Barsha, responded to this review

Dear Zeeshaan, Thank you very much for your feedback on your recent stay with us at the hotel. Glad and happy to note that you had a wonderful stay with us and in particular you were satisfied with the location and our team of dedicated staff members who always go beyond to ensure that all our guests have a great... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This hotel is urban. The rooms are quite large and clean . Wifi is free. Very comfortable beds . Great breakfast selection . The hotel is next to the mall of the Emirates. The hotel runs a free shuttle to the beach .

Was this review helpful? Yes 1
Citymax H, General Manager at Citymax Al Barsha, responded to this review

Dear Michaela B Thank you very much for your valuable feedback on your recent stay with us at Citymax Barsha. Glad to know that you were happy with the services and facilities of the hotel. Its a great feeling when our esteemed guests rate our hotel as a friendly hotel as we always strive to be a very guest friendly... More 

manchester
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Myself and my partner had a fantastic 8 night stay at the Citymax Al Barsha throughout the last week in June. After reading some Tripadvisor reviews, I was a little apprehensive prior to our stay, however, I cannot fault this hotel in anyway. We arrived at the hotel at around 9pm and checked in straight away, no problems. Staff were... More 

Was this review helpful? Yes 1
Citymax H, General Manager at Citymax Al Barsha, responded to this review

Dear Katieeem Thank you very much for sending us your feedback on your recent stay with us at Citymax Barsha. Glad to know that you had a wonderful stay with us and you enjoyed the facilities and services of the hotel. I am delighted to hear from you that my team was able to attend to all your needs and... More 

Paiania, Greece
Level Contributor
74 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice place, although rooms are too small. It's clean and have nice price. The are two bars also inside, one pub with big screens displaying sports, fantastic cuisine and a long list of beers, yet another one for late night usually hosting rock bands, also serving drafts.

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Citymax H, General Manager at Citymax Al Barsha, responded to this review

Dear inath 123 Thank you very much for sending us your feedback on your recent stay with us at Citymax Barsha. Glad to know that you were happy with the services and facilities of the hotel. We are a group of mid market budget hotel with all the basic amenities such as free wifi, beach trips, Tea/Coffee etc apart from... More 

Dubai, United Arab Emirates
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

it is located right next to Mall of the Emirates! therefore location wise for people who came from abroad for shopping is fantastic. there is a small swimming pool on the roof but the attendance on the pool side could sometimes be frustrating. the staff on reception are very helpful i think its a good hotel over all with a... More 

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Citymax H, General Manager at Citymax Al Barsha, responded to this review

Dear Nael S Thank you very much for sending us your valuable feedback on your recent stay with us at Citymax Barsha. Glad to know that you were satisfied with the services and facilities of the hotel. As mentioned by you the location of the hotel is definitely our USP as it is located right behind the Mall of the... More 

London, United Kingdom
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I wasn't sure what to expect at this hotel - a great rate (stayed 3 nights), reasonably "central" and across from Dubai Mall (I may have that mall wrong sorry). a lot of construction around it but that is Dubai and I didn't hear it. Room small but ample, good wifi, bars and restaurants downstairs but also room service. Décor... More 

Was this review helpful? Yes 1
Citymax H, General Manager at Citymax Al Barsha, responded to this review

Dear Dankins, Thank you very much for taking out time and sending us your feedback on your recent stay with us at Citymax Barsha, I have taken note of the inconvenience you had because of the construction happening. Apart from that you were happy with the services, location and faciilties of the hotel. Glad to know that my lovely team... More 

Brunei
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed June 23, 2015

My husband and I stayed at Citymax Al Basra for 7 nights in June after reading a good reviews. We were not disappointed. Checked in at around 1am in the morning and we were greeted by friendly staff. The hotel was situated in a quieter area of Dubai. It’s a very nice budget hotel. Its only 5 minutes walk to... More 

Was this review helpful? Yes 2
Citymax H, General Manager at Citymax Al Barsha, responded to this review

Dear Lemongrass08 Thank you very much for sending us your feedback on your recent stay with us at Citymax Al Barsha. Glad to know that you had a wonderful stay with us and you were satisfied with the services and facilities of the hotel. The location of the hotel which is right behind the Mall of the Emirates made it... More 

Hotel Review Summarization

What travelers say

  • Great location(3)
  • Metro station(3)
  • Very clean(3)
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