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Citymax Al Barsha

Travelers' Choice award winner
Hotel website
Al Barsha Business District | behind Mall of Emirates, Dubai 337-1500, United Arab Emirates
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1 room 1 adult
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Citymax Al Barsha
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926 Reviews from our TripAdvisor Community

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Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed here for 4 nights at the start of the February for a short vacation and was satisfied with my stay. The main consideration I had for choosing the hotel, aside from the price, was the close proximity of the hotel to the Metro station and the Mall of Emirates. It was very easy to commute from the airport... More 

Helpful?
1 Thank Alsaav
Sao Paulo, SP
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is about 100m from the mall and this is a great advantage, since you can find everything in it. Also, is very close to the metro. Has nice and clean rooms. The only thing that could be improved a little bit is the wi-fi connection in the room.

Helpful?
Thank Everton908
Cardiff, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I stayed here for work purposes for 3 nights only on my arrival was I spoken to and greeted. The remaining days I stayed on exit or entry to the hotel there was no smile, no hello, nothing. Reception staff look very stern faced and read from a script so it doesn't appear sincere. Breakfast wasn't great small selection on... More 

Helpful?
Thank Louisa19872014
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

Very polite, friendly and professional staff, no exceptions. Good location - right next to the Emirates Mall and close to the train station. Short taxi ride to Medinat Jumeirah and Jumeirah beach. Clean rooms. Pretty basic but you get what you pay for. Good breakfasts with good selection of food. No complaints and happy with our stay.

Helpful?
Thank Basia D
Citymax H, General Manager at Citymax Al Barsha, responded to this review

Dear Basia D Thank you very much for sending us your feedback on your recent stay with us at Citymax Barsha. Glad to know that you had a comfortable stay with us. As mentioned by you the location of the hotel is definitely the USP as it is situated right behind the Mall of the Emirates and Dubai Metro.We do... More 

sheffield
Level Contributor
74 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked online for a 5 day stay - this was very quick once I had registered on their website, I took advantage of a 15% discount. All of my questions were answered promptly. Check in was quick, we had a non smoking room located on the 7th floor. The double room, although not big was clean, had tea/coffee facilities,... More 

Helpful?
Thank sheffieldwanderer
Citymax H, General Manager at Citymax Al Barsha, responded to this review

Dear sheffieldwanderer Thank you very much for taking out time and sending us your feedback on your recent stay with us at Citymax Barsha. Am very glad to know that you had a comfortable stay with us and my team was able to satisfy all your needs. We are a group of mid market budget hotels offering all the basic... More 

beirut
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed in this hotel for 2 nights in January 2016. The hotel is clean and has a nice atmosphere. It is located just next to the Emirates mall so it was very practical for us. The service is fine. The employees at the front desk helpful. However, on our first night there we asked at the lobby about the... More 

Helpful?
Thank carmen d
Citymax H, General Manager at Citymax Al Barsha, responded to this review

Dear carmen d Thank you very much for sending us your feedback on your recent stay with us at Citymax Hotel Barsha. Glad to know that you had a comfortable stay with us. We apologize for the inconvinience caused due to lack of proper information about the Mall restaurant timings. We will ensure that all our team members are well... More 

Kuala Lumpur, Malaysia
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for a week for my business trip. It was a unique experience in Dubai. The hotel was strategically located. Mall of Emirates will comfort your loneliness if you are travelled alone here. The room was just nice but very small. The room was clean. The reception staff is friendly and helpful. Hotel is equipped with some good... More 

Helpful?
Thank Nicholas2109
Citymax H, General Manager at Citymax Al Barsha, responded to this review

Dear Nicholas2109 Thank you very much for sending us your feedback on your stay with us at Citymax Barsha. Glad to know that you were satisfied with the hotels location, facilities and services. We are a group of mid market budget hotel providing all the basic amenities such free wifi, well equipped gym, swimming pool, beach transfers along with a... More 

Vladikavkaz, Russia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

The location is perfect if you look shopping in Mall Emirates , its by step destination! The hotel is nice but too small, no place in lobby, but the restaurants at first floor is quiet comfortable for evenings, -good service, nice food! If you looking the beach hotel, you must look the other one!

Helpful?
1 Thank Albina356
Citymax H, General Manager at Citymax Al Barsha, responded to this review

Dear Albina356 Thank you very much for taking out time and sending us your feedback on your stay with us at Citymax hotel Barsha. As mentioned by you the location of the hotel is definitely the USP as it is situated right behind the mall of the emirates and Dubai Metro. The lobby tends to get a bit crowded at... More 

Pakistan
1 review
5 of 5 stars Reviewed 1 week ago via mobile

This was my second stay at al barsha with my husband and once again they failed to disappoint us. It was an excellent stay with lot of ease provided by the hotel management. The stay was for 8 nights and the hotel management catered to our each and every need. In short amazing staff and environment. Two names i qould... More 

Helpful?
Thank Rabeel S
Citymax H, General Manager at Citymax Al Barsha, responded to this review

Dear Rabeel S Thank you very much for taking out time and sending us such lovely feedback on your recent stay with us at Citymax Barsha. Its indeed a pleasure to hear from our valued guests such words of appreciation as the team's morale gets a boost and they go beyond to ensure guests satisfaction. I have conveyed your message... More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Close to the mall and a metro station which is where the good stopped for us unfortunately. Checked in late night after a flight from Greece, asked for a non smoking room which was requested at booking. Got to our room, the smoke smell was like a smack in the face. Our bed head hadn't been wiped down you could... More 

Helpful?
Thank Samyjay88
Citymax H, General Manager at Citymax Al Barsha, responded to this review

Dear Samyjay88 Thank you very much for sending us your feedback on your recent stay with us at Citymax Barsha. Sorry to hear that we were not able to come up to your expectation. I have discussed your concerns with my team and will ensure that such incidents don't happen in the future. As mentioned by you most of our... More 

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