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Moevenpick Hotel Jumeirah Beach

#115 of 500 Hotels in Dubai
Certificate of Excellence
The Walk | Jumeirah Beach Residence, Dubai, United Arab Emirates
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Moevenpick Hotel Jumeirah Beach
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Moevenpick Hotel Jumeirah Beach
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808 reviews from our community

Traveler rating
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115
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Amman, Jordan
1 review
5 of 5 stars Reviewed yesterday NEW

From the moment we reached the hotel, my family and i were treated like royals, " customer is the King" you really can see and feel this statement the moment you enter the hotel, i cannot forget the name of the guy on the reception that morning we arrived " Daniel" he really take good care about his customers, he... More 

Review collected in partnership with Mövenpick Hotels & Resorts

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Mora, Sweden
1 review
4 of 5 stars Reviewed 2 days ago NEW

Very good location, nice rooms, good food. Overall an excellent hotel. The big problem is when there is a problem. Nobody has authority to solve problems, they all need to ask their manager... which takes time and is very irritating. Often is it all about hotel policy. Simple solved problems are not possible because it is "hotel policy". Very nice... More 

Review collected in partnership with Mövenpick Hotels & Resorts

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MoevenpickHotelJBR, General Manager at Moevenpick Hotel Jumeirah Beach, responded to this review

Dear Guest, We are glad to hear that you found the hotel facilities and services excellent, mainly the location, rooms and food. We are however concerned to read your valuable feedback regarding the problem solving procedures and rest assured the management will schedule necessary training's to enhance our services and guest experience. Thank you once again for taking time to... More 

Stockholm, Sweden
1 review
1 of 5 stars Reviewed 6 days ago NEW

Constructions 24 hours a day front of the hotell doesnt allow you to relax for a minute because of sound pollution. The hotell does not say it on the website and they dont compensate eaither. After talking to the manager she just said we can not do anything or compensate you.

Review collected in partnership with Mövenpick Hotels & Resorts

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Killarney, Ireland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

Work is been done opposite this hotel, very loud from pool of hotel, sun not in pool until after lunch time, staff not very helpfull and hotel bedrooms are very small, no difference in size from standard room and superior , to be honest more of a four star regular standard hotel and not a five star. Location is good... More 

Review collected in partnership with Mövenpick Hotels & Resorts

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MoevenpickHotelJBR, General Manager at Moevenpick Hotel Jumeirah Beach, responded to this review

Dear Guest, Thank you for taking time to write a review on TripAdvisor following your stay at the Mövenpick Hotel Jumeirah Beach. We are disappointed to hear that we were unable to meet certain of your expectations during this stay and would like to apologize for the same. Unfortunately the outside development works in the vicinity of the hotel are... More 

Leeds
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Fab hotel!! Rooms are great and the staff are excellent. One major draw back is the bar in the lobby, did not have a non smoking area, so clothes smelt awful the next day however the bar upstairs was nice. Very impressed with Jessy from Canada, an excellent recruit who will be a major asset for Movenpick. She is very... More 

Review collected in partnership with Mövenpick Hotels & Resorts

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MoevenpickHotelJBR, General Manager at Moevenpick Hotel Jumeirah Beach, responded to this review

Dear Guest, We are glad to hear that you found the hotel facilities and services fabulous, mainly the rooms and the staff service. We are also proud that Jessi and the Concierge team provided you with excellent service and have passed on your kind compliments to the team. Rest assured we have taken your feedback regarding the West Beach Bistro... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago NEW

Great ambiance, accessible to chain of restaurants, cafes, shops, cinema, and the beach. The hotel's pool bar is serving shisha which is great; though, I hope that they should serve it earlier than 6pm

Review collected in partnership with Mövenpick Hotels & Resorts

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Lucerne, Switzerland
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We spent the day by the poolside at Movenpick in JBR. We made a new friend, Imesh whom brought us fresh watermelon and pineapple and cleaned our sunglasses FOC!! 😃🙌 despite the construction going on, the service and atmosphere is perfect!

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Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We did not feel like guests and always felt that we owed staff something when requesting for anything. We had 2 kids aged 1 and 4 and nothing was done to accomodate simple requests. Service quality has dropped since our last stay about a year ago. Staff definately needs courtesy and customer service awareness training. We do not feel like... More 

Review collected in partnership with Mövenpick Hotels & Resorts

Was this review helpful? Yes 1
MoevenpickHotelJBR, General Manager at Moevenpick Hotel Jumeirah Beach, responded to this review

Dear Mr. Jamal, Thank you for taking time to write a review on TripAdvisor following your stay at the Mövenpick Hotel Jumeirah Beach. I am extremely concerned to read your comments the service quality experienced during this stay and would like to sincerely apologize for the same. We at the Mövenpick Hotel Jumeirah Beach, strive to maintain the highest standards... More 

Muscat, Oman
Contributor
16 reviews 16 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

The Movenpick on the Walk, Dubai Marina every Friday serves a brunch with a very good selection of food and caters for all. What is especially good about it, is how well it caters for children, who are looked after in their own cordoned area. It's so good, all the children in our group, stayed in the area for the... More 

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MoevenpickHotelJBR, General Manager at Moevenpick Hotel Jumeirah Beach, responded to this review

Dear Mr. David, Thank you for taking time to write this wonderful review on TripAdvisor following your Brunch experience. We are extremely delighted to know that you found the selection of food to your satisfaction. We are also glad to hear that you appreciate our separate supervised children’s area designed especially with lots of fun activities, entertainment and children’s buffet,... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel, with friendly service and great food. The pool area was small but good and adequately staffed. A nice touch was that they had someone come round and clean your sunglasses. The room I had unfortunately overlooked a building site where the workmen started at about 7.00 am and didn’t finish until late into the evening and even... More 

Was this review helpful? Yes
MoevenpickHotelJBR, General Manager at Moevenpick Hotel Jumeirah Beach, responded to this review

Dear Guest, Thank you for taking time to write a review on TripAdvisor following your stay at the Mövenpick Hotel Jumeirah Beach We are glad to read that you found the hotel facilities and food great and the staff service friendly. We are also happy to know that you appreciated our service provided at the pool side. We are however... More 

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Staying in The Marina

Neighborhood Profile
The Marina
It’s hard to believe that only a decade ago there was no marina. Opened in 2003, the man-made marina runs along a 3km stretch of shoreline. A heady mix of luxurious hotels, apartment buildings, and cafes, the marina hosts regular community events and markets, and is a wonderful place to while away an afternoon or evening. Spectacular at night when the skyscrapers glisten, here you can enjoy dinner on the beach next to the sea, or visit a high-rise bar in a hotel for a magnificent view across the Gulf and the man-made Palm Island, with the world-famous Atlantis Hotel at its end. The Walk at Jumeirah beach Residences is a pedestrianized stretch leading to a new development: The Beach. It’s one of the few places where Gulf nationals mix with tourists and Western ex-pats. It’s a popular place to show off your supercar for an evening, so watch out for Lamborghinis, Maseratis, and Ferraris in abundance.

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