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Mercure Gold Hotel

4.0 of 5
Hotel website
Al Mina Road Bur Dubai | PO Box 66431, Dubai, United Arab Emirates
Mercure Gold Hotel
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Ranked #199 of 501 Hotels in Dubai
A recent review
3 of 5 stars reviewed yesterday
Jodie803 Napier, New Zealand
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576 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Napier, New Zealand
Top Contributor
55 reviews 55 reviews
31 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed here two nights, I found all the staff to be pleasant enough. The room was fine size wise and a nice big bed. The first night was extremely noisy there is a night club on the roof until 3am in the morning!!! I made a call that night and the manager had no trouble the next day moving... More 

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Doha, Qatar
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was apprehensive at first to stay at this hotel after reading certain previous reviews. However I was quite surprised with the space. There is a club and shisha on the rooftop with a great view in the evening. The Mercure Hotel is relatively close to all the main attractions in Dubai. They even allowed me to have an extended... More 

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

When I arrived at the hotel me and my husband were greeted by the hotel staff, smiling and calling us Sir And Madam . Very professional quickly helped us with our bags. Staff were helpful with cleaning room , everyday we came back the room was cleaned and clothes laid on the bed. Food was delicious , buffet breakfast was... More 

Was this review helpful? Yes 1
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Alicia W, Thank you very much for choosing our hotel and sharing your detailed review on tripadvisor. It is a pleasure to read that you enjoyed the stay, highlighting the friendly service of our team members. We are looking forward to welcoming you again in the near future. With kind regards, S Drewitz General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

My wife and I loved the helpful and friendly customer service we got. Hotel was super clean and nice. Room service was gentle and tidy with our belongings. We will be coming back here again!! I recommend a stay at this hotel to anyone who appreciates great customer service and clean comfort! Makes visiting Dubai so much greater!

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MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear David J, Thank you very much for choosing Mercure Gold Hotel during your recent trip to Dubai. We like to thank you for the kind review, sharing your experience with other travelers. We are pleased to read that you enjoyed your stay with us. We are looking forward to welcoming you back again. With kind regards, S Drewitz General... More 

New Delhi, India
Top Contributor
109 reviews 109 reviews
43 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed 1 week ago

Location: very good alternative to staying at World Trade Center. Cheaper alternative. about 15mins by cab (in peak hour traffic) from Dubai Mall/World Trade Center Metro Station. Certain times, taxi drivers aren't really sure about the exact location - do mention near Hotel Capitol or Ramada Jumeriad Road Service: very fast check-in/check-out service. In fact I had done by booking... More 

Was this review helpful? Yes
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Abhishek S, Thank you very much for selecting our hotel and sharing your kind review on tripadvisor. It is a pleasure to read that used the online check in offer from Accor and that you enjoyed your stay with us. We are looking forward to welcoming you again in the near future. With kind regards, S Drewitz General Manager More 

Ratnagiri, India
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel is very neat and clean. The staff is very courteous and very efficient. Very comfortable rooms and is located in Satwa, Al Mina Road. All tourist places are nearby and easily accessible. Travel desk at the hotel also gets you good deals. While booking, please negotiate and book with free wi fi for the rooms. All in all, a... More 

Was this review helpful? Yes 2
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear ATG3, Thank you very much for selecting our hotel and sharing your kind review on tripadvisor. It is a pleasure to read that you enjoyed your stay with us, mentioning the friendly service of our team. We are looking forward to welcoming you again in the near future. With kind regards, S Drewitz General Manager More 

Bangalore, India
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I am not too sure why it is named 'Gold', this is a business hotel, though we stayed as a family as we were on holiday in Dubai. The rooms are really luxurious and bathrooms spacious. However, the hotel lobby is just about okay and a bit similar to the IBIS format. The staff kept to themselves, but service was... More 

Was this review helpful? Yes 1
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear VPD esu Thank you very much for choosing Mercure Gold Hotel during your recent trip to Dubai. We like to thank you for the kind review, sharing your experience with other travelers. We are pleased to read that you enjoyed your stay, especially the look of our rooms and the food selection. Kindly be also informed that the hotel... More 

New Delhi, India
Contributor
13 reviews 13 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First thing you will notice is that this hotel is way more spacious than other hotels in Bur Dubai area in the same range. Rooms are great and service is acceptable. Place is perfect for short stay in Dubai

Was this review helpful? Yes 2
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Ashutosh G, Thank you very much for selecting our hotel and sharing your review. It is a pleasure to read that you enjoyed your stay with us, highlighting the room size as an additional comfort. We hope you had a good trip back to India and we are already looking forward to welcoming you again in the near future.... More 

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