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All 475 Dubai hotels

Mercure Gold Hotel

4.0 of 5 Hotel   |   Al Mina Road Bur Dubai | PO Box 66431, Dubai, United Arab Emirates
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Rates from $133/night
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Mercure Gold Hotel
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70%
Ranked #163 of 475 hotels in Dubai
A recent review
4 of 5 stars reviewed 4 days ago
JJMumbai Mumbai
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  • Reviews (419)
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419 people have reviewed this hotel

Traveler rating
    100
    191
    90
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    14
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52
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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English first
1 review
1 of 5 stars Reviewed 3 days ago NEW

Made reservation with hotel...but put only one visitor accidentally instead of two....when I realized I immediately call hotel and tpld them that it would be two guest ...they assure me that it will be ok and fixed....Unfortunately they did nothing ...so when I went to beakfast the charged me for it instead of getting free breakfast as promised I ended... More

Was this review helpful? Yes
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Willie H, Thank you for selecting our hotel during your recent visit to Dubai. We regret the error of the reservation change from 1 to 2 guests and like to apologize for the inconvenience you had to experience. To answer in detail, the breakfast is charged per person and not per room, depending on the number of guests. Unfortunately... More

Mumbai
Top Contributor
57 reviews 57 reviews
31 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Good location close to downtown Dubai and business district. Very cheerful and helpful staff starting from from the hotel chauffeur, receptionist, bell boy and restaurant staff. Hotel has 2 restaurants on the ground floor - one Indian and the other international cuisine. I do not mind coming back to this hotel. the bath room has bath as well as separate... More

Was this review helpful? Yes
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Guest, Thank you for sharing your comments on Trip Advisor following your recent stay at Mercure Gold Hotel, Dubai. Your Feedback is well appreciated and we are looking forward to welcoming you back again in the near future. With kind regards, S. Drewitz General Manager More

Blyth, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Once we arrived here we were greeted with nothing but friendly staff, that were very helpful. The hotel rooms were brilliant and very clean and spacious. Bathroom was also immaculate. Would recommend this hotel to anyone traveling to Dubai. It's a very pleasant hotel.

Was this review helpful? Yes 1
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Royrace9, Appreciate your overall comments about Mercure Gold Hotel, Dubai. We will retain this service always and welcome you again for your next trip. We Truly Appreciate your recommendation to your friends and family. It would be our pleasure to welcome you again to Mercure Gold Hotel, Dubai. With kind regards, S. Drewitz General Manager More

Darlington, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

It is very nearly eight and a half months since I last stayed at the Mercure Gold, and my last stay was very good, but this one was even better. The Food and Beverage Manager, Roxy, has implemented changes which have resulted in a much better menu in the Senses Restaurant, and the actual quality and presentation of the food... More

Was this review helpful? Yes
MGHD, Manager at Mercure Gold Hotel, responded to this review

Dear Mike M, Greetings from Mercure Gold Hotel, Dubai. I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience at Mercure Gold Hotel. It is our earnest endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you... More

Dubai
1 review
4 of 5 stars Reviewed 2 weeks ago

The room was so organized and clean, so comfortable and quiet, the light style was useful and attractive for some people i know they are not feeling comfortable with the lights at night. Overall I enjoyed the room.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
MGHD, Manager at Mercure Gold Hotel, responded to this review

Dear Mina N, Greetings from Mercure Gold Hotel, Dubai. We thank you for choosing to stay with us and also for sharing your stay experience on Trip Advisor. It pleases us to learn that you were impressed with our hotel and I have also noted your feedback on the quality of room and appreciate your honest feedback. We look forward... More

Munich, Germany
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Of course it is not a luxury hotel, but I was really have with my choice to stay in Dubai. Parking was easy, breakfast was amazing, the rooms were big, bathroom was spacious (the only problem was that the water from the shower was not going down and it kept flooding, this happened in 2 different rooms), the staff was... More

Was this review helpful? Yes
MGHD, Manager at Mercure Gold Hotel, responded to this review

Dear Guest, Greetings from Mercure Gold Hotel, Dubai. We very much appreciate your positive comments regarding the facilities of our hotel, the quality service and friendly atmosphere, which we strive to provide to every guest. Thank you again for your feedback and we look forward to welcoming you back in the near future at the Mercure Gold Hotel, Dubai. With... More

Abu Dhabi, Abu Dhabi, United Arab Emirates
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is now my second house in Dubai specially in Summer as the deals are amazing. Whenever i visit Dubai, i look for a better deal from this hotel and all the time their friendly staff take care of me like a member to their family. Reservation Team & Front Desk Team is too helpful, Mr. Nazim, Ms. Prita,... More

Was this review helpful? Yes 2
MGHD, Manager at Mercure Gold Hotel, responded to this review

Dear Caiyad P, Greetings from Mercure Gold Hotel, Dubai. I would like to thank you for taking your valuable time to write a detailed review on Trip Advisor. We are delighted to know that you had an amazing stay with us and your kind words of appreciation for our employees will go a long way in motivating and encouraging them... More

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Additional Information about Mercure Gold Hotel

Address: Al Mina Road Bur Dubai | PO Box 66431, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Gold Hotel 4*
Reservation Options:
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180 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style
#12 Best Value Hotel in Dubai #124 Business Hotel in Dubai #132 Luxury Hotel in Dubai
Hotel Class
Number of rooms
184

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