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All 486 Dubai hotels

Mercure Gold Hotel

4.0 of 5 Hotel   |   Al Mina Road Bur Dubai | PO Box 66431, Dubai, United Arab Emirates
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Ranked #176 of 486 Hotels in Dubai
A recent review
4 of 5 stars reviewed 2 days ago
BVS147 bengaluru
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502 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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bengaluru
1 review
4 of 5 stars Reviewed 2 days ago NEW

yes i stayed from 4th dec to 9th dec and really enjoyed the hospitality right from check in and check out. you have a very good team of staff who were always helpful, extremely friendly and corteous. we felt very safe in your hotel. I failed to give you 5 stars rating which is excellent mainly due to no guests... More 

Review collected in partnership with Accorhotels.com

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Athens, Greece
1 review
3 of 5 stars Reviewed 5 days ago NEW

As always the so called Internet quality was very poor, so for business travel makes this hotel not a good choice if you want good communications. Other aspects of the Hotel reasonable for the price. a

Review collected in partnership with Mercure Hotels

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Zagreb, Croatia
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Stay there for one night because we cancelled first hotel (in deira,it was terrible). Very kind staff help us in the middle of the night and found room price acceptable. Hotel is beautiful, good position! Little expensive for our budget so we found third hotel another day. One more time, I must say thanks to kind men on reception of... More 

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A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago

The hotel has a good price for what it offers: big room, always clean, nice breakfast. The location could be an issue, so I would definitely recommend on renting a car. On the negative side was the very loud noise coming from the bars. Nothing against those deep bass beats, but trying to sleep after a day of hard tourist... More 

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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is located not far from Sheik Zayed road, you do need to take a cab to get anywhere, wether you want to go into town or simply to a metro station. The front desk staff was really helpful on arrival as they managed to check us into our rooms by 11 am. The rooms are spacious, view outside... More 

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MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Giovanni I Thank you for taking the time to tell us about your experience. We regret the disappointment and like to apologize for not being able to meet the satisfaction. The service level you experienced does definitely not reflect our usual standard and we have already put actions in place to avoid such reoccurrence, especially in terms of hygiene.... More 

Hamburg, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is a very good choice when staying in Dubai for business reason. Due to its location, where ever you like to go you need a taxi or the hotel shuttle, it is less suitable for a solid holiday stay. But the premises is lovely, the rooms are big, clean and well furnitured. The staff is very attentive, friendly... More 

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MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear mrsteed2013, Thank you very much for selecting Mercure Gold Hotel and sharing youe review on Tripadvisor. It is a pleasure to read that you enjoyed your stay with us, recommending our hotel to other travelers. We are looking forward to welcoming you back in the near future. With kind regards, S Drewitz General Manager More 

Genoa, Italy
Contributor
17 reviews 17 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I'm business traveller,I choose this hotel for the location near the Dubai Shipyard and booked this Hotel by Booking.com in the end of November 2014. The hotel looks aged,cleanless is not more than normal. Not free wifi in the room,you have to pay in advance. Only free in the entrance launge. Room forniture aged and damaged. Air con. is working... More 

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MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear dardanelli, Thank you for staying with us and sharing your review. Please accept our sincere apology that we could not satisfy you during your stay with us. We appreciate your comments and together with our team we work on improvements. We hope to be able to welcome you back again to show our true colors. With kind regards, S... More 

Singapore
Top Contributor
122 reviews 122 reviews
83 hotel reviews
134 helpful votes 134 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Client booked me into hotel for three nights and I found it nice at check-in. Hotel is in a rather more industrial area with Dubai Drydocks view in my room window. The hotel is not convenient for food or shopping but OK for shipyard work. Rooms are b big and clean and have usual modern convenience including coffee/tea making and... More 

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MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear oscar 28, Thank you for staying with us and sharing your feedback. We like to thank you for the positive comments about the room and like to apologize about the areas we could not satisfy you during your stay. We appreciate your comments which will help us to enhance our service where needed. We hope to welcome you again... More 

usa
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The rooms are big, clean and comfortable. Each room also has a large, modern bathroom which is really fantastic. But...there is no transportation available, and the expense of having to take taxis anywhere or even to the nearest metro became rather expensive. There are no major attractions or shopping nearby, and the walk to any decent restaurants was a little... More 

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MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear mersea, Thank you for selecting us during your honeymoon. We like to thank you for the positive comments about the hotel room, kindness of our employees and cleanness. To respond in regards to the transportation, Mercure Gold Hotel offers a complimentary shuttle bus to Dubai Mall and the nearby public beach which is a popular service used by most... More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel itself it great with a variety of different rooms available. The staff are all pleasant and made our stay here as comfortable as possible. The beds in the room are comfortable to get some good rest and the washroom facilities are great. The only thing that lets the hotel down is the internet connection. Its free internet in... More 

Was this review helpful? Yes
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear KD 1408, Thank you for choosing our hotel and sharing your feedback with other travelers. We are pleased to read that you enjoyed your stay at Mercure Gold Hotel, Dubai highlighting the kindness of our employees and comfort level of the bathroom and beds. We also made note of the wifi service and like to thank you for the... More 

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Additional Information about Mercure Gold Hotel

Address: Al Mina Road Bur Dubai | PO Box 66431, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Gold Hotel 4*
Number of rooms: 184
Reservation Options:
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Hotel Style:
#24 Best Value Hotel in Dubai
#132 Business Hotel in Dubai
#141 Luxury Hotel in Dubai

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