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Mercure Gold Hotel

Al Mina Road Bur Dubai | PO Box 66431, Dubai, United Arab Emirates
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667 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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Philippines
1 review
4 of 5 stars Reviewed 5 days ago NEW

Very clean hotel. No stinky, foul smell of cleaning materials. Thou far from Dubai's metro, taxis were readily available just outside the hotel's entrance. Pool is quite small but good enough to have a quick swim to start your day. Your not in Dubai to stay in the hotel the whole day anyways. 😊 Would recommend to anyone travelling on... More 

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Rockdale, Australia
Level Contributor
260 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 264 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I briefly called into MERCURE GOLD HOTEL on Friday 29/05/15 just to say allow to the hotel staff and see what changes had happened since I stayed here in 2010 [originally named GOLD SWISS BEL HOTEL] I also took a walk around the area 2nd December Street & Al Mina Road. On entering the hotel late afternoon on the 29/05/15... More 

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Johannesburg, South Africa
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed over in Dubai for 3 nights. Had a good experience at the Mercure Gold hotel. Location seemed a bit far away from many places in Dubai, but the cheap transport made everything worthwhile. Good service from the hotel staff, always giving tips on places to go and means of travel that we should use etc. Found a local... More 

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MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Guest, Thank you very much for choosing Mercure Gold Hotel during your trip to Dubai and for taking the time sharing your experience. We are pleased to read that you enjoyed your stay. We hope to welcome you soon again in our hotel. With kind regards, S Drewitz General Manager More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall a great hotel experience. We are members of Le Club Accor loyalty program and chose to stay here for 5 days during our trip to Dubai. The hotel has all of the facilities you would want; several restaurants, bars, a spa, rooftop pool and lounge, as well as a gym for both men and women. If you have stayed... More 

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MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Jeremiah H, Thank you very much for the kind comments following your recent stay at Mercure Gold Hotel in Dubai. We appreciate sharing your experience with other travelers and are glad that you had a pleasant time with us. We are looking forward to welcoming you back in the near future. With kind regards, S Drewitz General Manager More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I really enjoyed my 8 days stay, the staff are so helpful, friendly, they are engaging and they anticipated all of my needs. The room is really comfortable and clean, the room service & housekeeping was excellent. The only thing that needs to improve is the food (in room dining), it wasn't bad but in my opinion it can be... More 

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MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Zainab A, Thank you very much for the kind comments following your recent stay at Mercure Gold Hotel in Dubai. We appreciate sharing your experience with other travelers and are glad that you had a pleasant time with us. Thank you also for the food critics which we noted with pleasure to work on improvement. We are looking forward... More 

Al Muharraq, Bahrain
Level Contributor
79 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As I have mentioned before This hotel is almost 20-30 minutes away from Dubai international airport, located in close proximity to shops, cold stores, shopping malls and restaurants. This is my 2nd visit, my opinion of it still standing, the rooms were clean well decorated and spacious, equipped with comfortable bedding, desk, carpet flooring, LCD flat-screen, telephone, coffee/tea making facilities,... More 

Was this review helpful? Yes 1
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear weldan077, Thank you very much for the kind comments following your recent stay at Mercure Gold Hotel in Dubai. We appreciate sharing your positive experience with other travelers. It is a honor for us to read that it was your second stay with us and hope to be able to welcoming you many times again. We are looking forward... More 

New York City, New York
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It was a 12 h stay. The hotel is far from downtown and there are no center of interest around. Rooms are a bit old but very clean. The staff is nice and the Terrace on the roof is a good point. There's a DJ and you can enjoy a drink/shisha at night. There's also a SPA. The pool is... More 

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MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Guest, Thank you for selecting Mercure Gold Hotel and for sharing your review. Although we are pleased to read the positive comments of your stay like the roof top terrace, we regret that we could not fully meet your expectation in regards to the location. To inform also other travelers, we provide a complimentary shuttle bus to the public... More 

5 of 5 stars Reviewed 4 weeks ago via mobile

Don't judge the hotel by the lobby, which is a bit spartan. The room was very comfortable, spacious and very clean. Decent mini-bar. I was surprised at the quality of the room which outdid it's price. The restaurant and bar are nothing to boast about but the service is utterly friendly and welcoming. Can't rate anything but 5 stars.

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MGHD, Executive Assistant Manager at Mercure Gold Hotel, responded to this review

Dear Mohit S, It is always a pleasure to receive positive as well as constructive feedback and I will share your comments with our team. I am sure that it will serve as an encouragement to all of our employees as we strive to continuously improve the quality of our service. Once again, thank you very much for choosing our... More 

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