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This is a great hotel.......no complaints about ....that but we were not warned we would be surrounded by many many new bulidings being erected. It seemed as though we were staying on a building site, in fact most of Dubai is like this now.I doubt if we will ever return to the Dubai we once knew. more
Started with difficulties to locate the hotel... Once inside, everything became simple and comfortable. Hi speed internet, unique swimming pool, and pretty room design. Little story: The room service is not 24 hrs available yet. However, when one of my friends along with his wife visited me after both bar and room service closed, the polite staff managed somehow to... more
Dear Hmosoft, Many thanks for your review of our property. I appreciate the time you have taken to provide us with your comments and I was happy to hear that you enjoyed your stay with us! I hope we will be able to welcome you back to the Bonnington in the not too distant future. Sincerely, Alan Bostock General Manager
Read the reviews in Trip Advisor and another travel website was running a special on this hotel, booked a twin room for a great price. We were 3, figured we will get an extra bed like in the US. Drove to the hotel with a friend (had to ask directions), but the exit signs are marked (Exit 32 JLT). The... more
Dear ViJey, Many thanks for your review and the pictures! I am glad that you enjoyed your stay with us. The taxi situation is improving day by day and we are also hoping to have more permanent signage in place in the not too distant future. In regards to the shower facilities, we are currently studying the feasibility of changing...
Stayed here for a week from 07-11-09 to 14-11-09. Checked in ok. The one bedroom apartment is smaller than expected. The deco was very nice, but it seemed that was all it had going for it. It seemed that they built this hotel but didnt test the practically of the admenities. First thing, the TV in the bedroom did not... more
Dear CityGirl078, Many thanks for taking the time to write an extensive review of our property following your recent stay with us. I am sorry to hear that you did not fully enjoy your stay and I have already discussed your comments with the appropriate departmental managers, particularly in regards to the heating situation, your late-check out request (which should...
It takes a combination of location, service, and a great property to make a top notch hotel. Bonnington Towers has 2 of 3 of these qualities and the last one, location, will come with time. Other reviews have mentioned the ongoing construction in the Jumeriah Lakes Towers (JLT) district. The area will eventually have 80+ high-rise towers. Some are complete... more
Dear Beaverjfw, Thank you so much for your kind comments and I'm glad you enjoyed your stay with us! I hope that we will be able to welcome you back to the Bonnington in the future once the metro stations have opened (expected around March 2010) and the remaining lakes have been filled (3rd lake is expected to be filled...
Decided to choose this hotel following the reviews on tripadvisor and it was pretty much as expected. A brand new hotel with 5 star finish in soft launch stage. Lovely rooms furnished to a high standard, friendly staff but a few service type glitches. Other plus points - lovely pool and jacuzzi and unlike other reviewers I enjoyed having an... more
Dear tree27, Thank you very much for your review and I am happy to hear that you enjoyed your stay at the Bonnington. We are currently working with the Roads & Transport Authority in Dubai to ensure that the supply of taxis to the hotel is increased as soon as possible and also maintained at a more consistent level. We...
First, I will state the obvious… there is nothing (currently) within walking distance of the hotel. For anyone that has written about this being a negative, it is the obvious reason as to why the current rates are so extremely reasonable during their “soft opening”. As Taxis were readily available, this was hardly even a minor inconvenience. That having been... more
Dear JCranford, Very many thanks for your review and your kind words! I am extremely happy to hear that you enjoyed your stay and I am looking forward to welcoming you back to the Bonnington in the not too distant future. As you pointed out, we are taking guest comments very seriously and are working hard to address the issues...
We stayed at the bonnington for 7 days in a Deluxe room... Postive Points - Room as exceptional, very funky and luxurious - Staff welcoming every morning - Jaccuzi was excellent Negative Points - Location - the hotel is in the middle of a construction site, don't expect any great views from your room (We had workmen and diggers to... more
Dear mistrauk, Thank you very much for taking the time to review our property following your recent stay with us. I was happy to hear that you enjoyed your room and our Jacuzzi and found our associates welcoming. I agree with you that the issues with taxi drivers being able to find us will decrease the more guests and visitors...
We stayed at the Bonnington Jumeirah Lakes Towers for one week at the end of October 2009 in a one bedroomed deluxe apartment which was just perfect in every way. It had great amenities with a well equipped kitchen area, although disappointingly no working freezer in ours but otherwise with everything you could wish for. The staff were very friendly... more
Dear sunsearcher55, Many thanks for your review and I was happy to hear that you enjoyed your stay in one of our deluxe apartments and the friendliness of our staff. Having said that, the freezer in your apartment should, of course, have worked and I hope you reported this matter to one of maintenance associates. Our Leisure Deck, while being...
Travelled to Dubai in October for business. This hotel was fantastic everything you would expect from a five star hotel and it was located close to where a lot of my business contacts were. The staff were very professional and friendly and anything I asked them about they could direct me - nothing was a problem for them. It was... more
Dear beninagh, Many thanks for your review of our property and your kind words. I am happy that you enjoyed your stay with us and I have already shared your feedback with my team. I hope that we will be able to welcome you back to Jumeirah Lakes Towers in the not too distant future and remain with my best...
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