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Sofitel Dubai Jumeirah Beach

Travelers' Choice award winner
Jumeirah Beach Residence | Dubai Marina, Dubai, United Arab Emirates
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Sofitel Dubai Jumeirah Beach
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Sofitel Dubai Jumeirah Beach
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2,741 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sofitel Dubai Jumeirah Beach
See the most recent reviews
Montreal
Contributor
13 reviews 13 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 17, 2013

This hotel obviously has extremly high standards and it shows in every single way!! The way they great you, serve you, talk to you! I was hesitating before booking (construction work in front of the hotel), now i know it was the best choice i could've made! I stayed there with my 14 yrs old daughter ( who felt treated... More 

Was this review helpful? Yes 4
SofitelDubaiJBR, General Manager at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest: Thank you for your kind words. I was pleased to read that you enjoyed your vacation with us and my staff delivered to you exceptional service. We do have a very happy team who all work incredibly well together and who actually do love what they do. It is always encouraging for us to learn that our guests... More 

Bahrain
Top Contributor
66 reviews 66 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed August 14, 2013

This hotel is lovely, with great staff who anticipate your every need. The location is great, and will be even better when the road and construction works are finished. We agree with all the positives that have been written in previous reviews. The negatives are the construction work across the road - nothing much can be done about that, and... More 

Was this review helpful? Yes 3
SofitelDubaiJBR, General Manager at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest: Thank you for giving us excellent feedback. We appreciate your nice comments and we are happy to know that you had such a wonderful time during your stay at Sofitel Dubai Jumeirah Beach. We welcome reviews from our guests and share them with our staff. This helps in staff motivation that their efforts are being appreciated. As per... More 

London, Bloomsbury
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 12, 2013

we stayed here a couple of days as part of our honeymoon, and it was perfect. from staff in the pool side bar who were always addressing us by our names and having regular conversations to housekeeping staff who made an amazing effort to have the room spotless everyday. we enjoyed so much here that we even decided to extend... More 

Was this review helpful? Yes 2
SofitelDubaiJBR, General Manager at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest: Thank you for staying at Sofitel Dubai Jumeirah Beach and for taking the time to write your valuable feedback on Tripadvisor. I felt excited to read that you enjoyed part of your honeymoon with us and my team created a “Magnifique Experience” for you. I really appreciate the fact that you acknowledged the hard work our team members... More 

Gosford
Contributor
20 reviews 20 reviews
20 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 12, 2013

This was our first time in Dubai and was just a 3 night stop-over. We hadn't realised what a large city it is and we also didn't know that our stay was in the middle of Ramadan. We chose the Sofitel at Jumeirah beach because of our previous experience of Accor hotels and we certainly weren't disappointed. The hotel is... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
SofitelDubaiJBR, General Manager at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest: Thank you for giving us excellent feedback on Tripadvisor. I was very pleased to read that you appreciated the friendliness and assistance of our staff members and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. I... More 

Wodonga, Australia
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 12, 2013 via mobile

The Sofitel is in a really good position and close to heaps, a taxi too Dubai Mall about $20 (65 Dirhams) and the same to Dubai creek to give you an idea. The Sofitel is fantastic the rooms are perfect and friendly staff the breakfast is awesome and there is an Irish bar downstairs, you have a view of The... More 

Was this review helpful? Yes 1
SofitelDubaiJBR, General Manager at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest: Thank you for your kind words. I very much appreciate your valuable comments and I am delighted to know that our staff met your expectations. I will be sharing your nice comments with my team at our hotel, as these serve as an encouragement and a reward for a ‘job well-done’.We do find that most of our guests... More 

Melbourne, Australia
Top Contributor
69 reviews 69 reviews
53 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed August 11, 2013

We spent 3 nights here in early June on our way to Europe. Dubai is very convenient for breaking up the jet lag when travelling from Australia. This hotel was booked through our travel agent and we received a very reasonable price. Good points: The room was very comfortable, there was a little balcony so that we could experience the... More 

Was this review helpful? Yes 1
SofitelDubaiJBR, General Manager at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest: Thank you for posting a review on Tripadvisor following your visit to Sofitel Dubai Jumeirah Beach. I was delighted to read that you enjoyed your comfortable room, your food experiences were excellent and that you found my staff pleasant and helpful. We share all the feedback with the management and staff as such feedbacks help in staff motivation... More 

Boca Raton, Florida
Top Contributor
53 reviews 53 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 10, 2013

I actually booked a surprise 5 star hotel using Travelocity after reviewing prices and was surprised when the actual hotel was the Sofitel. I had only stayed at one in Miami and was looking forward to this two night stay. What made the trip only very good was the room was suppose to be with a view of the beach,... More 

Was this review helpful? Yes 1
SofitelDubaiJBR, General Manager at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest: Thank you for staying at Sofitel Dubai Jumeirah Beach for your recent visit to Dubai. I was pleased to read that you enjoyed your room, the pool, the breakfast and that you rated our hotel staff members as excellent. Your kind words have been passed on to our teams and particularly to our front office team who made... More 

Madrid
Contributor
16 reviews 16 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed August 9, 2013

I've traveled to many countries and usually enjoy the Sofitel brand. I even have their bed at home! But in this case I was very unhappy with my stay at this hotel in Dubai . The key reasons are threefold: - there is massive construction work going on in front of the the hotel, between the beach and the hotel,... More 

Was this review helpful? Yes
SofitelDubaiJBR, General Manager at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest: Thank you for taking the time to share your constructive review on Tripadvisor. Please accept my deepest apologies for your inconvenience. Your experience here runs totally against what the vast majority of our guests regularly tell us. We are not in any way complacent about this and where we can do better we surely will so please rest... More 

Sydney, Australia
Contributor
15 reviews 15 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 7, 2013

We stayed at the Sofitel for 2 nights in july to break up our long flight and we wish we stayed longer. The rooms are stunning and luxurious. The staff are friendly and extremely helpful. we will definately visit the Sofitel again. Thanks

Was this review helpful? Yes 3
SofitelDubaiJBR, General Manager at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest: Thank you for your kind words. I was very much pleased to read that you appreciated the friendliness and assistance of our staff members and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your valuable comments... More 

London
Contributor
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 6, 2013 via mobile

Great place, amazing service and definitely recommend it. Also good facilities and one of the best places I have stayed. Even when the oil was closed the staff helped accommodate other options to ensure we did not miss out. Rooms are immaculate.

Was this review helpful? Yes 4
SofitelDubaiJBR, General Manager at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest: Thank you for giving excellent feedback on Tripadvisor. I was delighted to read that you had a “Magnifique’ experience staying with us and our team members delivered to you exceptional service. We do pride ourselves on our high level of service and we are very dedicated in making each and every guest stay as special as possible. I... More 

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Staying in The Marina

Neighborhood Profile
The Marina
It’s hard to believe that only a decade ago there was no marina. Opened in 2003, the man-made marina runs along a 3km stretch of shoreline. A heady mix of luxurious hotels, apartment buildings, and cafes, the marina hosts regular community events and markets, and is a wonderful place to while away an afternoon or evening. Spectacular at night when the skyscrapers glisten, here you can enjoy dinner on the beach next to the sea, or visit a high-rise bar in a hotel for a magnificent view across the Gulf and the man-made Palm Island, with the world-famous Atlantis Hotel at its end. The Walk at Jumeirah beach Residences is a pedestrianized stretch leading to a new development: The Beach. It’s one of the few places where Gulf nationals mix with tourists and Western ex-pats. It’s a popular place to show off your supercar for an evening, so watch out for Lamborghinis, Maseratis, and Ferraris in abundance.
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