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All 477 Dubai hotels

Sofitel Dubai Jumeirah Beach

5.0 of 5 Hotel   |   Jumeirah Beach Residence | Dubai Marina, Dubai, United Arab Emirates
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Ranked #46 of 477 hotels in Dubai
A recent review
4 of 5 stars reviewed 3 days ago
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2,137 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (484)
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English first
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

We were so excited for this part of our holiday, but unfortunately we were very disappointed. Check in took us an hour. After a very early get up and a lot of travelling, we really did not appreciate a further hour of waiting. Then we were informed we needed to pay 1000aed, we asked if we could pay by debit... More

Was this review helpful? Yes 1
18 reviews 18 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was there for a whole week, the location is great right on the walk where there are many restaurants. However most of the restaurants are mediocre, even though they look great, no soul! The hotel is five star but does not give you the 5 star feeling. Lobby lighting is dark, gloomy and depressing. One day they did not... More

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SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you for staying with us during your business trip in Dubai. We are happy to read that overall you had a pleasant stay and you enjoyed the location of our hotel. Your constructive feedback will help us bring our services to even higher standards and make our guests' stay more memorable. Thank you for sharing it. We... More

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We stayed last year (2013) in September for two weeks, we arrived early hours of the morning and despite a problem with our booking (travel agents fault) the staff were accommodating and welcoming; reassuring us that the mix up would be cleared up in the morning; checked us into a room. Breakfasts were lovely with a fantastic range of choice;... More

Was this review helpful? Yes 1
Birmingham, England, United Kingdom
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Me and my fiancé j.robson have just become engaged and we are celebrating in style! We absolutely can not wait to come to Sofitel hotel in dubai! The pictures look amazing and the location looks ideal for a short break in this bustling city. We are mostly looking forward to the views of the sea! And the high standard of... More

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Top Contributor
304 reviews 304 reviews
195 hotel reviews
380 helpful votes 380 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

- arrived late in the evening and basically the first and only thing I've heard from reception (the asian lady) - "you need to pay a deposit". No "hello", no "welcome". Stayed just for one night, but they still charged me 2 times more than the room cost - "for security reasons". Ok, fine - but the next thing to... More

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SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you so much for your review. I am so happy to hear that you enjoyed our facilities, amenities and great breakfast. However, I do have to apologize for the shortcomings you described and I wish your stay hadn't been impacted. Thank you again for your feedback. I do hope that you'll give us another chance to change... More

London, United Kingdom
Top Contributor
67 reviews 67 reviews
24 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We booked this hotel for its 24hr checkin-tick. Breakfast included and wonderful- tick. Beds comfortable- tick. Apart from that, this Sofitel does not match others in the family. Concierge service struggled to give us a map and couldnot explain local aspects. Hotel advertises "Shuttles to Malls' but this is actually buses provided by the malls which may or may not... More

Was this review helpful? Yes 1
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. I am happy that you enjoyed our facilities, your comfortable bed and the great breakfast and truly sorry that you did not have an excellent experience at the concierge. The issues you raised are not reminiscent of our warm hospitality and service ethic and I wish... More

12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Visited Dubai a couple of years ago in March and liked it ,so decided to revisit in august ( btw the hottest time of the year ) on arrival to Dubai jumeirah beach I couldn't believe the scale of construction that was going on especially were we were staying ( the walk ) , as we pulled up outside our... More

Was this review helpful? Yes 2
Top Contributor
58 reviews 58 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Never ever has a Sofitel hotel ever disappointed me and my partner!!! We couldn't fault anything! The room was spectacular, the service was impeccable and the breakfast was absolutely yummy... Hopefully I'll be fortunate enough to head back to Dubai again and Sofitel I'll be definitely coming back!

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2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Great service and attention to detail. We had a great anniversary setting .. on both days had cake and chocolates. They offered us a complimentary photo service with a free print out. loved their service. The room was okay but not so great and the bedding did not smell very nice.

Was this review helpful? Yes 3
Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just would like to say Thankyou to everyone at the Sofitel for making my stay so wonderful. All the staff were so friendly and went out of their way to make my stay even nicer. Loved this hotel and will definately be coming back :)

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Additional Information about Sofitel Dubai Jumeirah Beach

Address: Jumeirah Beach Residence | Dubai Marina, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Dubai Jumeirah Beach 5*
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Also Known As:
Sofitel Dubai Jumeirah Beach Hotel Dubai

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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#21 On the Beach Hotel in Dubai #43 Luxury Hotel in Dubai #46 Top resorts Hotel in Dubai #46 Romantic Hotel in Dubai #47 Family Hotel in Dubai #51 Business Hotel in Dubai
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Official Description (provided by the hotel)
Luxury beachfront hotel combining French spirit with Dubai's most appealing features: waterfront location, sea-view and direct access to The Walk, the city's stylish beachside promenade and outdoor shopping area. 35 Minutes from Dubai International Airport, close to Dubai Media City, Jebel Ali Free Zone, two of Dubai's biggest shopping malls, and three prestigious golf clubs. Leisure facilities: Beauty Salon, Infini-pool, Health Club, Sauna and Steam room. One restaurant and three lounges present truly international flavors. A dedicated Inspired Meetings team meets the needs of business travellers. Free wi-fi and a separate meetings floor ensure a satisfactory business operation. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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