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Sofitel Dubai Jumeirah Beach

Travelers' Choice award winner
Jumeirah Beach Residence | Dubai Marina, Dubai, United Arab Emirates
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Sofitel Dubai Jumeirah Beach
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3,063 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Matamata
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We arrived at midnight, were greeted by friendly, genuinely caring staff. At breakfast the first morning we were personally shown to the dinning room and given a walk round and explanation of all the foods available. Nothing was too much trouble. Room service was also the best - our lunch was served beautifully. We could not fault this lovely place... More 

Was this review helpful? Yes
Perth, Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

My wife and I arrived here quite late. We were very fortunate to be upgraded to the 30th floor which meant the club room on the 31st Floor. Which is beautiful. We would like to especially mention Monen, Fatimah, Karen and Rachael in the club lounge. They looked after us and we're very helpful, pleasant and informative. The cuisine is... More 

Was this review helpful? Yes
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Second stay here at the Sofitel and equally as good as NYE 2014 which was my last visit. The new JBR beach walk, shops and restaurants are all open and super convenient for mooching, eating etc etc and what's better is there are chain as well as reasonably priced food places. The hotel is fab, really can't fault it. Always... More 

Was this review helpful? Yes 1
Suffolk UK
Level Contributor
73 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed yesterday NEW

We arrived not feeling well .from a flight and weeks stay elsewhere. This was recognised and fruit sent to our room with a card...good thought. Very impressive many staff in immaculate uniforms Room well laid out balcony sea view...BUT way too hot to sit out there. Not the time of year to go 110 dgs+. not too different at night.... More 

Was this review helpful? Yes 1
County Dublin, Ireland
Level Contributor
5 reviews
5 of 5 stars Reviewed yesterday NEW

I had just broken my foot and they provided me a wheelchair/ assistance with bags/ everything you could want. Staff were amazing - even when I tried sitting out by the pool I was getting so hot as I could not go for a quick dip and the bar man came (unasked) to bring me a jug of ice filled... More 

Was this review helpful? Yes 1
Pocatello, Idaho
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Recently, I got opportunity to visit Dubai with my family. We wished to stay near by Jumeriah beach. As compare to other two hotels at the beach, Sofitel’s rates are less, but still it is expensive. However, quality and outstanding service compensates it. It was an amazing experience to stay here for whole week with my family, we rented three... More 

Was this review helpful? Yes 5
SofitelDubaiJBR, Guest Relations Manager at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for leaving your recommendation and 5* review for other travelers. We very much enjoyed having you as our guest and are thrilled to read that you had a "perfect" stay. Our ambassadors will also be pleased to read that you found their service to be "outstanding". We look forward... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our stay at the Sofitel Jumeirah was without doubt the best hotel experience we have ever had. We arrived very early tired and hungry and we were treated and pampered magnificently by the kind attentive staff. Karen Monen and Ashram & the CM staff were fantastic as was Ekaterine on the Concierge desk.We would really recommend a stay at this... More 

Was this review helpful? Yes 4
SofitelDubaiJBR, Guest Relations Manager at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you for staying with us and for taking the time to share your comments. To read that you have been "pampered magnificently" by our staff is gratifying. I will be sure to share your comments with our team, in particular those in our Club Millésime and Ekaterina at the concierge desk. We hope to have the opportunity... More 

GOUROCK
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We returned here to celebrate our 25th wedding anniversary and husband's 50th having enjoyed it so much on our first visit in November 2014. We were not disappointed.Our Club room was on the 30th floor with fabulous panoramic views.The housekeeping was to a high standard with towels changed twice daily and a turn down service with a little chocolate left.The... More 

Was this review helpful? Yes 5
SofitelDubaiJBR, Guest Relations Manager at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you for returning to Sofitel Dubai Jumeirah Beach and for your continued confidence. It was an honour to help you celebrate your 25th wedding anniversary and your husband's 50th. I will be sure that the Club Millésime team and Miluska are recognized for their "Magnifique" service. We hope you will come back for your 26th! Kind Regards,... More 

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Dressed in a tee shirt and bermuda and carrying 3 big bags, they took good care of me right from the start as I walked in. I had booked a night at the executive room and they lead me to the private check in. I insisted on carrying my stuff alone since I'm used to it but they just wouldn't... More 

Was this review helpful? Yes 4
SofitelDubaiJBR, Guest Relations Manager at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you for your recent visit to Sofitel Dubai Jumeirah Beach. Our ambassadors will be very pleased to read that you found their service to be flawless. In addition we welcome your compliments regarding the excellent room, amenities and Club Millésime lounge. We hope to welcome you back for a slightly longer stay in the future. Warm Regards,... More 

Perth, Australia
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Although this should have an excellent stay, it was marred by a number of events. I would have liked to give this hotel a better rating, but I have rated it as two stars for the following reasons: 1. When I arrived to the hotel at 9 am in the morning, I was told that I could not book into... More 

Was this review helpful? Yes 2
SofitelDubaiJBR, Guest Relations Manager at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you for your recent stay and for sharing your feedback. I am pleased to read your kind words concerning our ambassadors, though am sorry that we were not able to fully meet all of your expectations. I have noted your comments and shared them with our team and we will use them to improve on our services.... More 

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Staying in The Marina

Neighborhood Profile
The Marina
It’s hard to believe that only a decade ago there was no marina. Opened in 2003, the man-made marina runs along a 3km stretch of shoreline. A heady mix of luxurious hotels, apartment buildings, and cafes, the marina hosts regular community events and markets, and is a wonderful place to while away an afternoon or evening. Spectacular at night when the skyscrapers glisten, here you can enjoy dinner on the beach next to the sea, or visit a high-rise bar in a hotel for a magnificent view across the Gulf and the man-made Palm Island, with the world-famous Atlantis Hotel at its end. The Walk at Jumeirah beach Residences is a pedestrianized stretch leading to a new development: The Beach. It’s one of the few places where Gulf nationals mix with tourists and Western ex-pats. It’s a popular place to show off your supercar for an evening, so watch out for Lamborghinis, Maseratis, and Ferraris in abundance.
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