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City Seasons Hotel

Al Maktoum Road, Port Saeed, Deira | Airport Road, Dubai 182002, United Arab Emirates
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1 room 1 guest
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City Seasons Hotel
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212 Reviews from our TripAdvisor Community

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Traveler rating
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    96
    45
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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  • All months
    (212)
  • Mar-May only
    (62)
  • Jun-Aug only
    (56)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (59)
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There are newer reviews for City Seasons Hotel
See the most recent reviews
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 31, 2014

I was there with my wife and son last summer. reception and staff were very polite . Room was clean and comfort. Break fast was complet and good enough. Dinner was good and various but one negative point was when you wanted to drink water.there was not water on the tabels and each time you had to ask the waiters... More 

Was this review helpful? Yes
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to inform us about your experience during your recent visit to our hotel and I am delighted to hear that you enjoyed your stay. Your comments about the attitude of the reception employees are very appreciated and please rest assured that they will be passed on to our team... More 

Fareham
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 24, 2014

We booked this as we had a morning flight and wanted to be near the airport. We arrived late and left fairly early so didn't see a lot of the hotel. The staff were great. They rushed out to get our luggage from the taxi and when we checked in they brought us cold mango juice which was a nice... More 

Was this review helpful? Yes
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to inform us about your experience during your recent visit to our hotel and I am delighted to hear that you enjoyed your short stay. Your comments about the service and the friendliness of our staff are very appreciated and please rest assured that they will be passed on... More 

tabriz
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed December 24, 2014 via mobile

we were there for 4 night the food wasnt good the staff special restaurant staff was impolite,they werent kind ,the last day we need some one to carry our bags and it take 50 min to send someone,money changing waz terrible ,

Was this review helpful? Yes
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to inform us about your experience during your recent visit to our hotel and I sincerely regret that on this occasion we were not able to provide a memorable service to you. We have acknowledged the points you described which unfortunately do not reflect the usual standards of our... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 22, 2014 via mobile

very good service, close to subway, opposite the large gallery (Deira City Centre), friendly staff, very clean room. recommended for families with children, the room well equipped, very close to town, good restaurant is nearby

Was this review helpful? Yes 1
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to inform us about your experience during your recent visit to our hotel and I am delighted to hear that you enjoyed your stay. Your comments about the service and the friendliness of our staff are very appreciated and please rest assured that they will be passed on to... More 

Abuja
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 19, 2014

The hotel offers very good value for money. My 2 major areas of observation worth noting are: 1) there is no functioning taxi service attached to the hotel. Guests are exposed to the whims of very temperamental and often dubious taxi all claiming to be limousines. 2) the hotel need to have a better variety in room service menu. there... More 

Was this review helpful? Yes 1
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to inform us about your positive experience during your recent visit to our hotel and I am delighted to hear that you enjoyed your stay. We have noted your comments about the taxi services and please rest assured that we will address this issue in order to avoid any... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 14, 2014

we spend at this hotel from 7-Dec. to 12-Dec. the atmosphere of the hotel was good. the volume of rooms are big enough. staffs behaved in a friendly way and tried to guide and help us. breakfast included some type of breads, cheese, butter, sweets. and also several types of drinks like milk, coffee, tea, natural fruit juice. hot meals... More 

Was this review helpful? Yes 5
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Valued Guest, It was a pleasure to read your comments about you recent experience at the City Seasons Hotel Dubai and I would like to thank you for taking the time to provide such a detailed feedback. I am delighted that you enjoyed your stay in our hotel and please rest assured that your positive comments will be passed... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 13, 2014

I stayed in this hotel with my family from nov29 to dec5 2014. The hotel is beautiful . Staff were very polite and very kind . The hotel has a very beautiful interior design . The lobby and the view of upper floors from the lobby is very nice. The room was clean and big enough for us with an... More 

Was this review helpful? Yes 3
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to inform us about your recent experience at the City Seasons Dubai and I am delighted to hear that you enjoyed your stay in our hotel. Your comments regarding our employees attitude and friendliness are very appreciated and please rest assured that these will be passed on to our... More 

Abu Dhabi, United Arab Emirates
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 5, 2014

Nice quiet hotel with really friendly Filipino staff. Room and bathroom are really spacious, but I didn't like the color of the carpet. Good comfy bed and we had a nice view of the city. We were at the 10th floor. Parking space was ok. Breakfast was good too.

Was this review helpful? Yes 2
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your experience relative to your recent stay in our hotel, I am delighted to learn that you enjoyed our services and facilities, your comments about our employees are very appreciated and please rest assured that your positive feedback will be passed on to our team and I... More 

Carnon, France
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 16, 2014

Despite the long check-in due to computer system break down, I would say that the hotel is really good and worth its 4 stars Large room with good comfort, 38" flat screen TV, desk, safe box. Breakfast buffet is good with western, Asian and Arabic food. The hotel is at 5 minutes from airport and at 300 meter from City... More 

Was this review helpful? Yes 3
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your comments relative to your recent stay with us, we are delighted to learn that you enjoyed our services and facilities, please rest assured that your positive feedback will be passed on to our team and we are looking forward to welcoming you again to our hotel... More 

Stockholm, Sweden
Level Contributor
61 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed November 14, 2014 via mobile

I had to stay in that area cause had meeting in the building other side of the Street early in the morning. Thats was the only reason i stayed there. Beds looks old and are old too. Location is good if you have to be in that area otherwise awful. If i come back? No

Was this review helpful? Yes
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to inform us about your experience relative to your recent stay in our hotel, I sincerely regret that on this occasion we did not provide a memorable experience to you, we have noted your comments and we are pleased to inform you that we are planning a rooms renovation... More 

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