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All 470 Dubai hotels

City Seasons Hotel

4.0 of 5 Hotel   |   Al Maktoum Road, Port Saeed, Deira | Airport Road, Dubai 182002, United Arab Emirates
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City Seasons Hotel
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Ranked #181 of 470 hotels in Dubai
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed December 26, 2013
Swamy V Muscat
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107 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for City Seasons Hotel
See the most recent reviews
Muscat
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed December 26, 2013

This is an excellent hotel. Very professionally managed. Housekeeping is outstanding and unintrusive. Great ambience and an ocean of calm in the middle of buzzling Dubai. Close to Airport and metro. Good value for money

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Sunshine Coast, Aus
Top Contributor
57 reviews 57 reviews
51 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed November 22, 2013

Spent 1 night here as a stopover in Dubai organised through Emirates Airlines which also included transfers. Location isn't anything very scenic however it is only a 5-10 min drive to Airport and a few mins walk to the large Deira shopping mall & metro. On a arrival the hotel looked very neat & tidy. We had organised for a... More

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Amman, Jordan
Reviewer
4 reviews 4 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 4, 2013 via mobile

Room: size and bed is good Wifi: good and average speed Food: don't think about it, it's better to fasten than eat there. Staff: they need to improve their communication skills and don't chat with customer like investigation.

Was this review helpful? Yes 1
HameedALAWI, General Manager at City Seasons Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your stay at the hotel. We truly value the opinions of our customers and we apologize that we did not meet your full expectations.” Glad to know that room & wifi were good. However, certainly will improve on staff communication & food. Look forward to seeing you again & give... More

Sydney, Australia
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 2, 2013 via mobile

We chose this hotel as the tariff was reasonable (compared to many others in Dubai). It was good that it was fairly close to the airport but on the downside, was a long way (through heavy traffic) to Dubai's attractions. However, there was a shopping plaza within walking distance with the usual shops & food court etc. Dubai is a... More

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HameedALAWI, General Manager at City Seasons Hotel, responded to this review

Dear Guest, Thank you very much for your review. We strive to excel but in your case we failed in terms of food. We are improving our cuisine. Also we glad you find our hotel services reasonable and look forward to seeing you in the near future. More

Orange County, CA
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 30, 2013

We had to stay in Dubai for a stopover, we chose this hotel and it was a good decision. The room was spacious and clean. We were on the second floor so there was good wifi connection as well. There are no airport shuttles though so you will have to take a cab. To get from the airport to the... More

Was this review helpful? Yes 1
HameedALAWI, General Manager at City Seasons Hotel, responded to this review

Dear Guest, Appreciated your review and thank you very much. We are glad that our services were up to the expectations...However, the hair dryer is replaced and we apologies for it. Thank you & look forward for another opportunity to stay with us again. More

Manchester, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed October 21, 2013

Just returned home after 4 nights at this hotel, after all my years of travelling I have never given a hotel one star, but this one deserves it, arrived after a 7 hour flight to have our first nights sleep ruined by the family next door, after several complaints to reception and an assurance from them of a move to... More

Was this review helpful? Yes 5
HameedALAWI, General Manager at City Seasons Hotel, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback regarding your recent stay at the City Seasons Hotel. I am sorry that your stay was a disappointment. It is very unusual for these things to happen. The City Seasons Hotel is committed to being consistent in providing good service. I am sorry that you were... More

Sydney
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 13, 2013

We stayed here as it was close to the airport, but after a day moved into a more luxurious hotel. The room/suite itself was good, but the wifi didn't stretch as far so had to keep going to the lobby for a connection. The lunch buffet was decent, but the breakfast wasn't suited to our European/Australian palette and would have... More

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HameedALAWI, General Manager at City Seasons Hotel, responded to this review

Dear Guest, Thank you very much for your review & comments. Apologies for your disappointment on the WIFI signal & the breakfast. I will certainly be taking these points seriously and upgrade them. once again, thank you. More

Cooperstown
Top Contributor
72 reviews 72 reviews
30 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 9, 2013

I arrived after midnight and found the driver for the hotel shuttle dutifully waiting with a cool air conditioned car. (Yes, it was still very hot after midnight!) Hotel was close to the airport. Check in was quick and my room was very comfortable with welcoming clean crisp sheets. Staff was very helpful. Morning breakfast was included in the room... More

Was this review helpful? Yes 1
HameedALAWI, General Manager at City Seasons Hotel, responded to this review

Dear Guest, Thank you very much for staying at City Seasons Hotel Dubai. I am glad that you have enjoyed the hotel services. We strive to be consistent in providing good service. Once again, thank you and look forward to welcome you again at City Seasons Hotel Dubai. More

Auckland
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 2, 2013

We stayed at this hotel for just 1 night on a stopover in Dubai. It is very close to the airport and can arrange transfers to & from the airport. It is also close to Diera City Centre. Not sure if I would stay there for longer than a quick stopover, just think there would be other hotels in better... More

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HameedALAWI, General Manager at City Seasons Hotel, responded to this review

Dear Guest, The City Seasons Hotel Dubai, would like to thank you for your review & comments. We strive to deliver consistent good service and we are glad that we met with your expectations. Once again, thank you and look forward to welcome you again at City Seasons Hotel Dubai. More

Tehran
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 19, 2013

City Season is a hotel with Below advantage: 1- Clear Room 2- Appropriate Location 3- Good internet And Below Disadvantages: 1- Unprofessional Staff 2- Poor Food 3- Ridiculous Pool I expected more than of this hotel but I think this was last time that I go to this hotel

Was this review helpful? Yes 1
HameedALAWI, General Manager at City Seasons Hotel, responded to this review

Dear Guest, Thank you very much for your review & comments. We are sorry we did not meet with your full expectations from the City Seasons Hotel Dubai. We will be certainly improving on the week points. However, we are glad that your were happy with room, internet & the location. We look forward for another opportunity when you are... More

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Additional Information about City Seasons Hotel

Address: Al Maktoum Road, Port Saeed, Deira | Airport Road, Dubai 182002, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #181 of 470 hotels in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — City Seasons Hotel 4*
Official Description (provided by the hotel):
The City Seasons Hotel Dubai is a 4* deluxe hotel with 180 rooms, situated close to Deira City Centre Shopping and Entertainment Complex, minutes from the Dubai Metro, Dubai International Airport and the city’s main business and leisure centres. The City Seasons Hotel Dubai is situated close to Deira City Centre shopping mall and just minutes from the Dubai Metro, Dubai International Airport and the city's business and leisure districts. Dining and Entertainment With three great restaurants you don't need to venture far from the hotel for breakfast lunch or dinner. ... more   less 
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