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City Seasons Hotel

Al Maktoum Road, Port Saeed, Deira | Airport Road, Dubai 182002, United Arab Emirates
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City Seasons Hotel
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City Seasons Hotel
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186 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for City Seasons Hotel
See the most recent reviews
Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 29, 2015

Firstly it is dirty! The only hotel u must wait in the Que. before eating! Low level of water not possible to shower. Personnel also not kind. Air condition is too noisy. And lots of car noise at all the night! I do totally not recommend. I will never stay again in this place.

Was this review helpful? Yes 1
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Vecihi S, Thank you very much for informing us about your experience following your recent visit to the City Seasons Dubai, and I sincerely regret your negative experience in our hotel. We will certainly look at your comments and the problems you have encountered, which unfortunately do not reflect the usual standard of our services, as you may have... More 

Manama, Bahrain
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 28, 2015

The hotel is situated in the heart of Dubai and near to one of the busiest mall and close to the metro station. The staff are quite friendly and cooperative. The rooms are quite spacious and clean. The staff at the reception are greet you with a pleasant smile. It is worth for the price you pay. The staff in... More 

Was this review helpful? Yes
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Sohaib Syed, Thank you very much for choosing the City Seasons Hotel for your last visit to Dubai and for taking the time to inform us about your experience in our hotel. It was a great pleasure to read your positive feedback and to hear you had a pleasant stay with us, your nice comments about our employees attitude... More 

Quatre Bornes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 24, 2015

City Seasons hotel is a very beautiful and lovely one. We had a short but pleasant stay. Staff are very welcoming, friendly and care for their customers. The food/menu are very tasty. People going for holidays to Dubai would love their stay in city seasons hotels. :)

Was this review helpful? Yes 1
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Anourani, It was a great pleasure to read your comments following your recent visit to the City Seasons Dubai, and we would like to thank you for taking the time to inform us about your experience in our hotel. I am pleased to hear that you enjoyed your short stay with us, your comments about the friendliness of our... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2015

Great place. Excellent prices. A strategic point to everything that matters in the country. Service, food and staff are commandable. Definately a place to be visited again. Not to mention how near it is to the airport and within walking distance from several major centers.

Was this review helpful? Yes 1
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Michel raad, Thank you very much for taking the time to inform us about your experience regarding your recent visit to the City Seasons Dubai, it was a great pleasure to read your comments and to hear that you enjoyed your stay in our hotel. Guest satisfaction is our utmost priority and such encouraging feedback is an indication that... More 

Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 19, 2015

Spent just 1 night here, room was clean, service was good. All my special requests were accommodated for with no trouble at all. In-Room dining service was fast (15-20 mins) and quality of food was good. Sleep was uninterrupted (except for my wake up call upon check out) and there was no outside noise to disturb my sleep. Probably will... More 

Was this review helpful? Yes 1
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Daniel_Soma, Thank you very much for choosing the City Seasons Hotel during your short visit to Dubai, and for taking the time to inform us about your experience in our hotel. Your positive comments about the quality of food and room service efficiency are very appreciated and please rest assured that they will be passed on to the concerned... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 12, 2015 via mobile

The hotel was good and clean. Majority of staff were nice, respectful, helpful and professional at their job. If you have business in that area it close by then this hotel is good. Cons: as a tourist not the best location but also not the worst. We spent a lot of money on travelling going to jumarah. I think the... More 

Was this review helpful? Yes 1
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Reflextions, Thank you very much for taking the time to inform us about your experience regarding your recent visit to the City Seasons Dubai and I am pleased to hear that you enjoyed your stay in our hotel. I appreciated your comments about the friendliness and the professional attitude of our employees, this is a good indication that our... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 11, 2015

City seasons hotel is a good choice for travelers. It's near to the airport, city center, Beit al akhzar mall, metro station and bus station to Sharjeh but this hotel is also near by 2 highways and because of this it would better to choose higher floors to avoid noises. Rooms are comfortable and clean. Staffs are very polite and... More 

Was this review helpful? Yes 1
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Negin K, It was a great pleasure to read your comments relative to your recent visit to the City Seasons Dubai, I am glad you enjoyed your stay, and we would like to thank you for taking the time to inform us about your experience in our hotel. Guest satisfaction is our utmost priority and such encouraging feedback is... More 

Abu Dhabi, United Arab Emirates
Top Contributor
150 reviews 150 reviews
97 hotel reviews
176 helpful votes 176 helpful votes
4 of 5 stars Reviewed March 10, 2015

Had a one night stay as stopover between flights. Location is convenient for the airport, however is adjacent to 2 very busy highways so traffic noise is a bit of an issue. Was upgraded to a Suite which was huge but had a lingering smell of room freshener, maybe used to neutralise smoke smell. The room was comfortable enough but... More 

Was this review helpful? Yes 1
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear savvy_dave, Thank you very much for taking the time to inform us about your experience regarding your recent visit to the City Seasons Dubai, and I am pleased to hear that you enjoyed your stay in our hotel. Guest satisfaction is our utmost priority, we are always looking at ways to improve our services and please rest assured that... More 

Medina, Saudi Arabia
Top Contributor
57 reviews 57 reviews
47 hotel reviews
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed March 9, 2015

It's a very quiet hotel specially at night. Located just in a walking distance from City Center Mall. It Is clean and receptionist were polite and kind. Thanks to Mr. Esam GRM for his up standing help.

Was this review helpful? Yes 4
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear hani-KSA, Thank you very much for taking the time to inform us about your experience regarding your recent visit to the City Seasons Dubai, and I am pleased to hear that you enjoyed your stay in our hotel. Guest satisfaction is our utmost priority and such encouraging feedback, especially from experienced travelers are an additional motivation for our employees... More 

Contributor
11 reviews 11 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 9, 2015

We spent 2 days at the hotel. We really loved it, definitely recommend it. The restaurant has good food and service too. The best of all was the breakfast. Very helping staff. Its just a few minutes walk from the Deira City Centre Mall. Definitely going back.

Was this review helpful? Yes 1
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear neha6, Thank you very much for choosing the City Seasons Hotel during your last visit to Dubai and for taking the time to inform us about your experience, it was a great pleasure to read your comments and I am glad you had an enjoyable stay in our hotel. Guest satisfaction is our utmost priority and such encouraging feedback... More 

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