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City Seasons Hotel

4.0 of 5 Al Maktoum Road, Port Saeed, Deira | Airport Road, Dubai 182002, United Arab Emirates
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City Seasons Hotel
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163 reviews from our community

Traveler rating
    42
    76
    37
    5
    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Island of Malta, Malta
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have spent 5 days at this hotel. We loved it. Excellent location. Well-mannered staff and helpful. Delicious breakfast. Had a room on the 10th Floor, very nice view facing the airport. Clean rooms and well maintained. We would definitely choose to stay here again if visiting Dubai in the future. RECOMMENDED !!! Tks to all the staff.

Was this review helpful? Yes
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear JSTR1962, It was a great pleasure to read your comments relative to your recent visit to the City Seasons Dubai and we would like to thank you for taking the time to inform us about your experience in our hotel. Guest satisfaction is our utmost priority and such encouraging feedback, especially from experienced travelers, are an additional motivation for... More 

Tehran, Iran
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hi..i gotta say although my trip,my journey was great there...the Hotel facilities,amenities..everything was perfect..i didn't use the Wi-fi alot there..but that was great even..ohhh and of course i gotta say the foods and meals were awesome toooo..thanks for the perfect Management...

Was this review helpful? Yes 1
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear shirin z, Thank you very much for taking the time to inform us about your experience following your recent visit to the City Seasons Dubai, it was a great pleasure to read your comments and I am glad you had an enjoyable stay in our hotel. Guest satisfaction is our utmost priority and such encouraging feedback is an indication... More 

Copenhagen, Denmark
Contributor
20 reviews 20 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

My son and I stayed here for one night. We felt welcome and got our room before time. The room was adequate for our needs although the free Wi-Fi in the room had bad signal, and we therefore often lost connection and/or couldn’t connect at all. My only complaint about the room was the windows facing Al Maktoum Road. The... More 

Was this review helpful? Yes 2
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Bonon68, Thank you very much for choosing the City Seasons Hotel for your recent visit to Dubai and for taking the time to inform us about your experience in our hotel. Following your comments we will be looking at improving the WIFI connection in the rooms, and regarding the windows unfortunately there was an unexpected sand storm as it... More 

Mashhad, Iran
1 review
5 of 5 stars Reviewed 1 week ago

Everything was excellent, good location, close to airport, close to the City Centre Deira, clean rooms, excellent breakfast and lunch, fast check in and check out , the second time I went to this hotel and am very satisfied.

Was this review helpful? Yes
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Amirhossein Moazzami, Thank you very much for choosing the City Seasons Hotel during your recent visit to Dubai, and for taking the time to inform us about your experience in our hotel, it was a great pleasure to read your comments and I am glad you had an enjoyable stay with us. Guest satisfaction is our utmost priority and... More 

Bucharest
Contributor
19 reviews 19 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nothing really wrong - the bedroom is fine, there is quite good Wifi and the food was OK. Room service was a bit slow to answer - on a number of occasions, they had to call me back. Breakfast chef said he had run out of omelette ingrediants about an hour before it finished. The window did not seal properly... More 

Was this review helpful? Yes 3
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Charles S, Thank you very much for choosing the City Seasons Hotel for your recent visit to Dubai and for taking the time to share your comments about your experience in our hotel. Guest satisfaction is our utmost priority and such detailed feedback from our valued guests are an indication on where to direct and concentrate our efforts in... More 

Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

nice hotel, convenient location, friendly staff. rooms big enough, bathroom has all accessories.... very good service at parking area. very fast check in and at check out as well. i recommend for all Abu Dhabi visitors.

Was this review helpful? Yes
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Bashar O, Thank you very much for choosing the City Seasons Hotel for your recent visit to Dubai and for taking the time to inform us about your experience. I am pleased to hear that you have enjoyed your stay, your comments about the friendliness of our employees and the efficiency of the check in and check process are... More 

Mexico
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel building is nice, friendly staff, the rooms are big enough but without any outside ventilation, you need to keep the air condition all the time, the bathroom has all the toiletries you need, but the shower has not enough water pressure. without the air condition you can hear a noise all night long. When you request "clean my room"... More 

Was this review helpful? Yes 2
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Octavio Mexico, Thank you very much for choosing the City Seasons Hotel for you recent visit to Dubai and for taking the time to inform us about your experience in our hotel. Your comments about the employee’s friendliness as well as the fast check out are very appreciated, and they will be passed on to our team. I regret... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Arrived at 1am to a very friendly welcome to Dubai and chilled fruit juice!! From front of house staff to waiting staff to concierge to porter nothing was a problem, pleasant, courteous, friendly and full of information to make your stay as good as it could be. Would highly recommend this Hotel and found a true treasure for a weary... More 

Was this review helpful? Yes 4
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Judy N, It was a great pleasure to read your comments relative to your recent visit to the City Seasons Dubai and we would like to thank you for taking the time to inform us about your experience in our hotel. Guest satisfaction is our utmost priority and such encouraging feedback is an additional motivation for our team to... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just arrive to the hotel. A very nice room but no fruit basket. Breakfast lots of choice, well presented and good tast. The chef doing omelettes very helful. The head waiter at the welcome desk very professional . The conciege give you lots of information

Was this review helpful? Yes 2
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Mayeven C, Thank you very much for choosing the City Seasons Hotel for your recent visit to Dubai and for taking the time to inform us about your experience. I am pleased to hear that you have enjoyed our service and facilities, your comments about the professionalism and friendliness of our employees are very appreciated and please rest assured... More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 26, 2015

The hotle is very clean,it has a very good breakfast and the staff are really friendly! The best point is that it is really near to the city centre shopping centre. and also near to the bus stop and metro station.

Was this review helpful? Yes 2
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Nargess O, It was a pleasure to read your comments relative to your recent visit to the City Seasons Dubai and we would like to thank you for taking the time to inform us about your experience in our hotel. Guest satisfaction is our utmost priority and such encouraging feedback, especially from experienced travelers, are an additional motivation for... More 

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Additional Information about City Seasons Hotel

Address: Al Maktoum Road, Port Saeed, Deira | Airport Road, Dubai 182002, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — City Seasons Hotel 4*
Number of rooms: 180
Reservation Options:
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Hotel Style:
#39 Best Value Hotel in Dubai
#132 Family Hotel in Dubai
#139 Luxury Hotel in Dubai
#144 Business Hotel in Dubai

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