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All 483 Dubai hotels

City Seasons Hotel

4.0 of 5 Hotel   |   Al Maktoum Road, Port Saeed, Deira | Airport Road, Dubai 182002, United Arab Emirates
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City Seasons Hotel
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Ranked #204 of 483 Hotels in Dubai
A recent review
4 of 5 stars reviewed 1 week ago
Kiko d Carnon, France
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132 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Carnon, France
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Despite the long check-in due to computer system break down, I would say that the hotel is really good and worth its 4 stars Large room with good comfort, 38" flat screen TV, desk, safe box. Breakfast buffet is good with western, Asian and Arabic food. The hotel is at 5 minutes from airport and at 300 meter from City... More

Was this review helpful? Yes
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your comments relative to your recent stay with us, we are delighted to learn that you enjoyed our services and facilities, please rest assured that your positive feedback will be passed on to our team and we are looking forward to welcoming you again to our hotel... More

Stockholm, Sweden
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

I had to stay in that area cause had meeting in the building other side of the Street early in the morning. Thats was the only reason i stayed there. Beds looks old and are old too. Location is good if you have to be in that area otherwise awful. If i come back? No

Was this review helpful? Yes
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to inform us about your experience relative to your recent stay in our hotel, I sincerely regret that on this occasion we did not provide a memorable experience to you, we have noted your comments and we are pleased to inform you that we are planning a rooms renovation... More

Hampshire, England
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel in a standard room for 6 nights in September. The room was large and perfectly satisfactory with a comfortable large double bed. Breakfast was very good standard. Staff were very friendly and helpful. A snack in our room the first night we arrived was very reasonably priced and good quality. We used the pool once... More

Was this review helpful? Yes
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your comments relative to your recent stay with us, we are delighted to learn that you enjoyed our services and facilities, as this proudly encourages us to continuously look at other means to further improve our services. I appreciated your comments about the attitude of our employees,... More

Dubai, United Arab Emirates
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 7, 2014

Arrive late night in Dubai and your connecting flight is on the next day? City Seasons Hotel is only 5 minutes from Terminal 2 & 3 from city airport in Dubai. It's perfect stay if you are not looking for a fancy hotel but for a nice and need hotel with good breakfast and all what you want is just... More

Was this review helpful? Yes
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Mr Bernd, Thank you very much for taking the time to share your comments relative to your recent stay with us, we are delighted to learn that you enjoyed our services and facilities, this proudly encourages us to continuously look at other means to further improve our services. Looking forward to welcoming you to our hotel again next visit... More

North Shore, Auckland, New Zealand
Contributor
17 reviews 17 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 4, 2014

Hotel very conveniently located close to the airport. Very quiet, good sized clean and tidy rooms with all amenities. Breakfast buffet very nice. Staff all helpful and attentive. Close to shopping centre and hop-on hop-off bus stop.

Was this review helpful? Yes 2
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to inform us about your experience during your recent visit at the City Seasons Hotel Dubai. We appreciate your comments regarding the breakfast buffet and the service provided to you by our employees, please rest assured these will be passed on to our team and certainly it will motivate... More

Leicester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 28, 2014

my stay with this hotel went without major hiccups, rooms were a good size, and service was also good. as I have stayed in the Diera area before, it is within easy reach of the mall and metro, also convenience, and food stores near by. didn't make use of the restaurants, as we always ate out. but overall, a comfortable... More

Was this review helpful? Yes 2
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your comments relative to your recent stay with us, we are delighted to learn that you enjoyed our services and facilities, this proudly encourages us to continuously look at other means to further improve our services. Our team and I are looking forward to welcoming you to... More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed September 16, 2014

I was happy that they were able to hold my luggage when I arrived at midday, two hours prior to check-in. However, when I returned to check in at 2.30 pm, the room was not ready which was disappointing. It took a further hour to get the room ready whilst I waited in the reception with not so much as... More

Was this review helpful? Yes 2
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to inform us about your recent experience in our hotel, and first of all I would like to extend our sincere apologies for the shortcomings you experienced during your last stay at City Seasons Dubai. Although it is international practice that check-in time is at 2.00 pm, we always... More

Contributor
18 reviews 18 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 15, 2014

We stayed here for 10 days in January. I loved the room. The staff were friendly and helpful especially the door man. The distance from the Deira mall and other small shops is fantastic. We would often just take walks to the mall or the surroundings. It was quiet, the hotel itself is boring. TV has limited channels etc .... More

Was this review helpful? Yes 3
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Fatimah A, Thank you very much for taking the time to share with us your experience relative to your recent stay at the City Seasons Hotel Dubai, we are very pleased to hear your positive feedback regarding our employees friendliness and the service you received. Your comments shows us that our training and communication programs are yielding positive results... More

Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 31, 2014

We got a warm welcome and thought the staff were good but we had a couple of issues that the staff didn't manage to sort despite being asked several times like accessing our balcony. Room was comfortable and clean and we were given an upgrade to a deluxe room which was fantastic for the price we paid. We didn't eat... More

Was this review helpful? Yes 2
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Mr Matthew A Thank you very much for taking to time to inform us about your recent experience at the City Seasons Dubai, we really appreciate your comments and we are pleased to hear about the warm welcome you received from our employees, certainly we will pass on your positive comments to our team which will further motivate them... More

2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 28, 2014

Every thing in this hotel was great. Free WIFI,food .... close to metro station. Malls like city center and green house and day to day. Ramadan isn't good time to have fun in dubai. Hotel was included breakfast and lunch. Thanks for all

Was this review helpful? Yes 4
CSHDGM, GM Secretary at City Seasons Hotel, responded to this review

Dear Guest Thank you for sharing your experiences. We are delighted to know that you are happy with our services. Your comment highlighting the warmth of the service you received captures the very essence of our brand of hospitality and this is something we strive to consistently uphold. It was our privilege to be at your service. We look forward... More

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Additional Information about City Seasons Hotel

Address: Al Maktoum Road, Port Saeed, Deira | Airport Road, Dubai 182002, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — City Seasons Hotel 4*
Number of rooms: 180
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