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All 479 Dubai hotels

City Seasons Hotel

4.0 of 5 Hotel   |   Al Maktoum Road, Port Saeed, Deira | Airport Road, Dubai 182002, United Arab Emirates
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Ranked #199 of 479 Hotels in Dubai
A recent review
4 of 5 stars reviewed 2 weeks ago
Bernd E Dubai, United Arab Emirates
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129 reviews from our community

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    61
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dubai, United Arab Emirates
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Arrive late night in Dubai and your connecting flight is on the next day? City Seasons Hotel is only 5 minutes from Terminal 2 & 3 from city airport in Dubai. It's perfect stay if you are not looking for a fancy hotel but for a nice and need hotel with good breakfast and all what you want is just... More

Was this review helpful? Yes
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Mr Bernd, Thank you very much for taking the time to share your comments relative to your recent stay with us, we are delighted to learn that you enjoyed our services and facilities, this proudly encourages us to continuously look at other means to further improve our services. Looking forward to welcoming you to our hotel again next visit... More

North Shore, Auckland, New Zealand
Contributor
17 reviews 17 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel very conveniently located close to the airport. Very quiet, good sized clean and tidy rooms with all amenities. Breakfast buffet very nice. Staff all helpful and attentive. Close to shopping centre and hop-on hop-off bus stop.

Was this review helpful? Yes 2
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to inform us about your experience during your recent visit at the City Seasons Hotel Dubai. We appreciate your comments regarding the breakfast buffet and the service provided to you by our employees, please rest assured these will be passed on to our team and certainly it will motivate... More

Leicester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

my stay with this hotel went without major hiccups, rooms were a good size, and service was also good. as I have stayed in the Diera area before, it is within easy reach of the mall and metro, also convenience, and food stores near by. didn't make use of the restaurants, as we always ate out. but overall, a comfortable... More

Was this review helpful? Yes 2
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your comments relative to your recent stay with us, we are delighted to learn that you enjoyed our services and facilities, this proudly encourages us to continuously look at other means to further improve our services. Our team and I are looking forward to welcoming you to... More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed September 16, 2014

I was happy that they were able to hold my luggage when I arrived at midday, two hours prior to check-in. However, when I returned to check in at 2.30 pm, the room was not ready which was disappointing. It took a further hour to get the room ready whilst I waited in the reception with not so much as... More

Was this review helpful? Yes 1
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to inform us about your recent experience in our hotel, and first of all I would like to extend our sincere apologies for the shortcomings you experienced during your last stay at City Seasons Dubai. Although it is international practice that check-in time is at 2.00 pm, we always... More

Contributor
18 reviews 18 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 15, 2014

We stayed here for 10 days in January. I loved the room. The staff were friendly and helpful especially the door man. The distance from the Deira mall and other small shops is fantastic. We would often just take walks to the mall or the surroundings. It was quiet, the hotel itself is boring. TV has limited channels etc .... More

Was this review helpful? Yes 2
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Fatimah A, Thank you very much for taking the time to share with us your experience relative to your recent stay at the City Seasons Hotel Dubai, we are very pleased to hear your positive feedback regarding our employees friendliness and the service you received. Your comments shows us that our training and communication programs are yielding positive results... More

Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 31, 2014

We got a warm welcome and thought the staff were good but we had a couple of issues that the staff didn't manage to sort despite being asked several times like accessing our balcony. Room was comfortable and clean and we were given an upgrade to a deluxe room which was fantastic for the price we paid. We didn't eat... More

Was this review helpful? Yes 2
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Mr Matthew A Thank you very much for taking to time to inform us about your recent experience at the City Seasons Dubai, we really appreciate your comments and we are pleased to hear about the warm welcome you received from our employees, certainly we will pass on your positive comments to our team which will further motivate them... More

2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 28, 2014

Every thing in this hotel was great. Free WIFI,food .... close to metro station. Malls like city center and green house and day to day. Ramadan isn't good time to have fun in dubai. Hotel was included breakfast and lunch. Thanks for all

Was this review helpful? Yes 4
CSHDGM, GM Secretary at City Seasons Hotel, responded to this review

Dear Guest Thank you for sharing your experiences. We are delighted to know that you are happy with our services. Your comment highlighting the warmth of the service you received captures the very essence of our brand of hospitality and this is something we strive to consistently uphold. It was our privilege to be at your service. We look forward... More

Tehran, Iran
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 27, 2014

It was great for who is going to shop, and want to eat iranian dishes. Breakfast and lunch was exellent, there is an iraninan chief here. the rooms was very big and clean. Hotels is near citycenter( 5 min walking) and Airport (10 min by Metro). there is many shoping center around hotel( like DAY to DAy and Green Haus).... More

Was this review helpful? Yes 7
CSHDGM, GM Secretary at City Seasons Hotel, responded to this review

Dear Guest Thank you for sharing your experiences. We are delighted to know that you are happy with our services. Your comment highlighting the warmth of the service you received captures the very essence of our brand of hospitality and this is something we strive to consistently uphold. It was our privilege to be at your service. We look forward... More

Iran
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 25, 2014

This hotel is good but not excellent,when i was in this hotel i always went out abd come back there just for eating lunch because hotel was so boring and didn t have a good place for relaxing like pool or garden.but this hotel was very clean and had normal food ,not very good not very bad.if you want to... More

Was this review helpful? Yes 3
Northridge, CA
Top Contributor
61 reviews 61 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 30, 2014

In traveling to Dubai I was looking for a good hotel without spending a large amount of money. After some research I picked the City Seasons Hotel. It's not opulent, but there is nothing wrong with this place. It's extremely close to the airport, so taking a taxi to and from the airport is very inexpensive. It's only a five... More

Was this review helpful? Yes 3
CSHDGM, Secretary to General Manager at City Seasons Hotel, responded to this review

Dear Guest Thank you for sharing your experiences. We are delighted to know that you are happy with our services. Your comment highlighting the excellent staff and warmth of the service you received captures the very essence of our brand of hospitality and this is something we strive to consistently uphold. It was our privilege to be at your service.... More

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Additional Information about City Seasons Hotel

Address: Al Maktoum Road, Port Saeed, Deira | Airport Road, Dubai 182002, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — City Seasons Hotel 4*
Number of rooms: 180
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