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All 475 Dubai hotels

City Seasons Hotel

4.0 of 5 Hotel   |   Al Maktoum Road, Port Saeed, Deira | Airport Road, Dubai 182002, United Arab Emirates
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City Seasons Hotel
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71%
Ranked #200 of 475 hotels in Dubai
A recent review
4 of 5 stars reviewed 3 weeks ago
Burgerwars Northridge, CA
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  • Reviews (120)
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120 people have reviewed this hotel

Traveler rating
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    58
    30
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
Northridge, CA
Top Contributor
55 reviews 55 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

In traveling to Dubai I was looking for a good hotel without spending a large amount of money. After some research I picked the City Seasons Hotel. It's not opulent, but there is nothing wrong with this place. It's extremely close to the airport, so taking a taxi to and from the airport is very inexpensive. It's only a five... More

Was this review helpful? Yes
CSHDGM, Secretary to General Manager at City Seasons Hotel, responded to this review

Dear Guest Thank you for sharing your experiences. We are delighted to know that you are happy with our services. Your comment highlighting the excellent staff and warmth of the service you received captures the very essence of our brand of hospitality and this is something we strive to consistently uphold. It was our privilege to be at your service.... More

Glasgow
Contributor
12 reviews 12 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for one night on the way to Australia on 7th June 2014. There were five of us in two rooms. When we arrived at Dubai airport a driver from the hotel was waiting to collect us and we were also dropped off at the airport the next day. We arrived at the hotel at 7am... More

Was this review helpful? Yes
CSHDGM, Secretary to General Manager at City Seasons Hotel, responded to this review

Dear Guest Thank you for sharing your experiences. We are delighted to know that you are happy with our services. Your comment highlighting the excellent staff and warmth of the service you received captures the very essence of our brand of hospitality and this is something we strive to consistently uphold. It was our privilege to be at your service.... More

Dar es Salaam, Tanzania
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

While checking in we were told to wait for 5 minutes but waited for half an hour after which the front desk staff came to us and said she was looking for us for quite a long time...... while she was the one who told us to WAIT and didn't see us at the WAITING AREA all that time. However... More

Was this review helpful? Yes
CSHDGM, Secretary to General Manager at City Seasons Hotel, responded to this review

Dear Guest Thank you for sharing your experiences. We are delighted to know that you are happy with our services. Your comment highlighting the excellent staff and warmth of the service you received captures the very essence of our brand of hospitality and this is something we strive to consistently uphold. It was our privilege to be at your service.... More

Mississauga, Ontario, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 28, 2014

Stayed at this hotel in January 2014 for almost two weeks. Many issues to deal with. Wifi not working, was offered a smoking floor despite clearly asking for non smoking. Manager Mr. Manu Madan kept low profile when asked to address the issues at hand. His solution was to relocate me to another floor which had a broken fridge. The... More

Was this review helpful? Yes
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Guest, First of all let me Thank you for choosing City Seasons Hotel for your two weeks stay and it was pleasure meeting you and as you are aware we tried meeting your expectations on all occasion's. We hope that you will give us another opportunity to serve you. Kind regards Manu Madan General Manager City Seasons Hotel -... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 24, 2014 via mobile

I loved the hotel itself and the room was very comfortable and spacious but the service in this hotel leaves a lot to be desired. While checking in we asked the people at the front desk how long it would take to get to the tennis stadium from the hotel and we were told 25-30 minutes. I thought this answer... More

Was this review helpful? Yes 1
CSHDGM, Secretary to GM at City Seasons Hotel, responded to this review

Dear Guest Thank you for your feedback. We are delighted to know that you enjoyed your stay with us. Your feedback has been informed to the respective department and we deeply apologize for the inconvenience caused to you during your stay, however we do appreciate the feedback as we take this very constructively to improve our services to all our... More

Hamilton, NZ
Top Contributor
69 reviews 69 reviews
40 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed May 14, 2014

The bedroom was large and the Hotel was in a good location. Not only is it fairly close to the airport but is walking distance (two blocks) to a really good shopping mall. The bedroom is a good size with good furniture. There is a good desk and good seating in the bedroom. The TV had lots of English TV... More

Was this review helpful? Yes
CSHDGM, Public Relations Manager at City Seasons Hotel, responded to this review

Dear Guest Thank you for sharing your experiences on tripadvisor.com. We are delighted to know that you enjoyed your stay with us. Your comment highlighting the excellent staff and warmth of the service you received captures the very essence of our brand of hospitality and this is something we strive to consistently uphold. It was our privilege to be of... More

Victoria
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 14, 2014

The hotel knew we were arriving at 6am, I had booked the previous night so we could use the room straight away and I emailed them twice beforehand. We arrive and they have taken the previous night out of my Visa, which I told them I wasn't happy about. The room was large, clean and very nice. There was a... More

Was this review helpful? Yes
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Guest, thank you for your valuable feedback which is highly appreciated kindly be assured that corrective action has been taken and necessary information update has been discussed with all staff concerned. We sincerely hope that you will give us another opportunity to serve you again. Thank you & Kind Regards Manu Madan General Manager More

Dubai, United Arab Emirates
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 22, 2014

It was my first time to experience the Hotel all what i can say ... It is very nice services and location the staff helpful they respond to my requests fast... breakfast very nice and the staff there work very hard

Was this review helpful? Yes 2
CSHDGM, Public Relations Manager at City Seasons Hotel, responded to this review

Dear Guest, Thank you for sharing your experiences on tripadvisor.com. We are delighted to know that you enjoyed your stay with us. Your comment highlighting the excellent staff and warmth of the service you received captures the very essence of our brand of hospitality and this is something we strive to consistently uphold. It was our privilege to be of... More

Salmiyah, Kuwait
1 review
5 of 5 stars Reviewed April 22, 2014

Dear City Season Management, It was pleasure staying in your hotel . I would like to thank you for all your support & understanding and fulfilling my requirement. Your staff is amazing in providing services rather best services to the customers, I loved my stay with you all. This was my second stay with your hotel.

Was this review helpful? Yes
CSHDGM, Public Relations Manager at City Seasons Hotel, responded to this review

Dear Guest, Thank you for sharing your experiences on tripadvisor.com. We are delighted to know that you enjoyed your stay with us. Your comment highlighting the excellent staff and warmth of the service you received captures the very essence of our brand of hospitality and this is something we strive to consistently uphold. It was our privilege to be of... More

Syria, Virginia
1 review
5 of 5 stars Reviewed April 21, 2014

I feel like home with my family especially Mr. NADER who use to book for us always and wish you all the best ..restaurant service very excellent I love the food Staff they call me by name in the restaurant feeling happy Thank you city seasons

Was this review helpful? Yes
CSHDGM, Public Relations Manager at City Seasons Hotel, responded to this review

Dear Guest, Thank you for sharing your experiences on tripadvisor.com. We are delighted to know that you enjoyed your stay with us. Your comment highlighting the excellent staff and warmth of the service you received captures the very essence of our brand of hospitality and this is something we strive to consistently uphold. It was our privilege to be of... More

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Additional Information about City Seasons Hotel

Address: Al Maktoum Road, Port Saeed, Deira | Airport Road, Dubai 182002, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — City Seasons Hotel 4*
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42 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#134 Business Hotel in Dubai #157 Luxury Hotel in Dubai #200 Top resorts Hotel in Dubai
Hotel Class
Official Description (provided by the hotel)
The City Seasons Hotel Dubai is a 4* deluxe hotel with 180 rooms, situated close to Deira City Centre Shopping and Entertainment Complex, minutes from the Dubai Metro, Dubai International Airport and the city’s main business and leisure centres. The City Seasons Hotel Dubai is situated close to Deira City Centre shopping mall and just minutes from the Dubai Metro, Dubai International Airport and the city's business and leisure districts. Dining and Entertainment With three great restaurants you don't need to venture far from the hotel for breakfast lunch or dinner. ... more   less 
Number of rooms
180

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