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TIME Topaz Hotel Apartments

Al Barsha, Facing Mall of the Emirates | PO Box 283 436, Dubai 283436, United Arab Emirates
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1 room 1 guest
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TIME Topaz Hotel Apartments
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32 Reviews from our TripAdvisor Community

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Traveler rating
    9
    16
    3
    2
    2
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14
4
3
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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    (32)
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    (8)
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    (14)
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Ho Chi Minh City, Vietnam
1 review
4 of 5 stars Reviewed 1 week ago

As a family of 5 we stayed there for 1 month in July/August in a 2 bedroom apartment The location was fabulous with plenty of restaurants close by. Mall of the Emirates is just across the road, with a huge Carrefour. The apartment was spacious and comfortable with all the necessary equipment, however, the saucepans were well used and not... More 

Was this review helpful? Yes
TIME_Hotel, General Manager at TIME Topaz Hotel Apartments, responded to this review

Dear Valued Guest, Thank you for taking the time to post a review following your one month stay with us. It is certainly a delight to know that you are impressed with the convenient location, the spacious and comfortable Apartments, great WiFi, in addition to the friendliness and helpfulness of our Team members. On the other hand, we apologize we... More 

1 review
4 of 5 stars Reviewed June 1, 2015

I had a good experienced here, I enjoyed staying and the staff are so friendly and approachable. Thumbs up! 👍👍👍 Service is very good, they always let us know if we have concern or questions; Security is very strict. Good Job, very well done! Trusted.

Was this review helpful? Yes
TIME_Oak, General Manager at TIME Topaz Hotel Apartments, responded to this review

Dear Ms. Edna, Thank you for taking time to write a review following your recent stay with us. We are delighted to hear that you enjoyed your stay and found our services up to your satisfaction and standards. Your positive comments will be shared with our Team, which will encourage them to maintain their effort and improve our quality of... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 28, 2015

Stayed one night in the suite very spacious rooms plus close to emirates mall is an add on option met the GM Mohamed Eldeeb quite a present personality helped me to guide the city tour and my future accommodation issue highly recommend this hotel apartment

Was this review helpful? Yes
TIME_Oak, General Manager at TIME Topaz Hotel Apartments, responded to this review

Dear Mr. Dodi, Thank you for taking time to share your experience on your recent stay with us and for recommending us at Trip Advisor. It is always a pleasure serving our Valued guests. We do take pride in catering to our guest's needs the best way we can. We look forward having you with us again in the near... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed January 4, 2015

To start with, our hotel room wasn't even ready when we reached so we decided to wait for an hour. But even after that it wasn't ready and when we asked for another room at a lower price they plainly refused. In the end, after a heated argument, we somehow managed to convince them though. The housekeeping was pathetic as... More 

Was this review helpful? Yes 1
TIME_Oak, General Manager at TIME Topaz Hotel Apartments, responded to this review

Dear Valued Guest, Thank you for taking time to write your review.It is through our valuable customer’s feedback that we can maintain and most importantly improve the levels of our customer services that we aspire to provide. Please accept my sincere apologies for the inconvenience you had experienced during your recent stay with us . I have brought up the... More 

1 review
5 of 5 stars Reviewed November 22, 2014

The hotel is perfectly located across the road from the Mall of Emirates, alot closer than we expected. There is a food court immediately to your right as you walk into the mall. There are a row of amazing restaurants beside and opposite the hotel. The Samarkand restaurant serves up quality Indian/Pakistani food at a fraction of the price. A... More 

Was this review helpful? Yes
TIME_Oak, General Manager at TIME Topaz Hotel Apartments, responded to this review

Dear Valued Guest, Thank you for such a wonderful review and for recommending us at Trip Advisor! We are delighted to know that you enjoyed your 2 weeks stay feeling at home. We sincerely appreciate your constructive feedback as this is the way we can assess our guests' needs, and to improve the levels of service we aspire to provide.... More 

Mumbai (Bombay), India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 5, 2014

Our stay was very calm and convenient. Calm as check-in & cheek-out easy. Very quiet place and spacious rooms. The staff was very helpful and humble. Convenient as its bang opposite Mall of emirates. Over all a comfortable and economic stay.

Was this review helpful? Yes
TIME_Oak, General Manager at TIME Topaz Hotel Apartments, responded to this review

Dear Valued Guest, Thank you for sharing your calm and convenient experience following your recent stay with us. I am pleased to hear that you consider us as a comfortable and economic place to stay in addition to our very helpful and humble Team members. We hope to have the opportunity to welcoming you and your family back in the... More 

Mahe Island, Seychelles
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 28, 2014

we spent 5days at the hotel Time Topaz Hotel apartment and it was fabulous. The apartment was well kept, clean and spacious. The pool was excellent for this time of year. It has a great location 2mins from Mall of the Emirates. The metro is within the mall and accesible to anywhere in dubai. Wild Wadi is 10mins away. The... More 

Was this review helpful? Yes
TIME M, Manager at TIME Topaz Hotel Apartments, responded to this review

Dear Jenifer, I am glad to hear that you have enjoyed your stay with us in TIME Topaz Hotel Apartment. We are happy to hear that you appreciated our location and most especially our services rendered by our dedicated team members who always aspire to give you the utmost hospitality experience. Thank you for recommending us in Tripadvisor with your... More 

Adelaide, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 30, 2014

Ideally situated a minutes walk from Mall of the Emirates, surrounded by restaurants the hotel provides value accommodation for families with clean rooms with all you need for a holiday supported by friendly staff offering great service.

Was this review helpful? Yes 2
TIME M, Manager at TIME Topaz Hotel Apartments, responded to this review

Dear Tony L, Thank you for your wonderful review! It was a pleasure having you as our guest and we are happy to hear that you appreciated our location, service and the friendliness of our team members. We look forward to welcoming you back again in the near future. Kind Regards, Mohamed Abdelhadi General Manager More 

BOSTON
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed November 19, 2013

THE apartments in this hotel are great! Stayed in a 1 bedroom for a week. The building is quiet, clean- new throughout. parking is free and secure. All the apartments have full kitchen and washer/dryer combo. The staff is friendly and efficient. Check in is smooth as well as all services. I definitely intend to make it my primary place... More 

Was this review helpful? Yes 3
TIME_Oak, General Manager at TIME Topaz Hotel Apartments, responded to this review

Dear Ms. Brenda, Thank your for taking the time to post a review following your recent stay with us. I am glad to know that we have exceeded your expectations reagrding our products, facilities and the services rendered by our dedicated team members. I look forward to the pleasure of welcoming you back in the near future. Kind regards, Mohamed... More 

Munich, Germany
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed November 3, 2013

We had low expectations and were positively surprised! We stayed in a one-room apartment which was very spacious (two bathrooms - one with a shower and one with a bath tub), clean and had everything we wanted - even a small kitchenette. The hotel is a 5 min walk away from the Mall of the Emirates and the Metro station... More 

Was this review helpful? Yes 2
TIME_Oak, General Manager at TIME Topaz Hotel Apartments, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience following your recent stay with us. Your positive feedback regarding the service, facilities and convenient location are greatly appreciated. We look froward to welcoming you back on your next visit to Dubai. Kind regards, Mohamed Eldeeb General Manager More 

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