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All 237 Dubai accommodations

Lotus Downtown Metro Hotel Apartments

4.0 of 5 Specialty Hotel   |   38th Street | Omar Bin Khatab Road, opposite Union Metro Station, Deira, Dubai, United Arab Emirates
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64%
Ranked #30 of 237 Specialty lodging in Dubai
A recent review
5 of 5 stars Reviewed June 26, 2014
khalilaradi Manama, Bahrain
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92 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Manama, Bahrain
1 review
5 of 5 stars Reviewed June 26, 2014

I thank all the staff in this hotel, I've had a wonderful one room apartment , Its very clean & big . It’s really the best hotel I stayed in Dubai , they have good communication with the guests , I received a confirmation email after my booking form booking .com . I request for Airport Transport (From Airport to... More

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Lotus Downtown ... D, Front Office Manager at Lotus Downtown Metro Hotel Apartments, responded to this review

Dear Guest Thank you for giving us an opportunity to be of service to you during your visit to Dubai .. The team and I are grateful for your time taken in posting your feedback on TripAdvisor. We are happy to note that you had a wonderful experience. It is our endeavor to provide our guest with the highest level... More

Dubai, United Arab Emirates
1 review
4 of 5 stars Reviewed June 22, 2014

Lotus Apartment- Union Area. Hi, It was great choice, the master bedroom was totally good and elegant with separate close door kitchenette, sofa was in a right position, as well as the other double bedroom but the staff service needs to be improved. Over-all it was excellent stay in your hotel apartment. God Bless. Thanks and Best Regards Jane

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Lotus Downtown ... D, Front Office Manager at Lotus Downtown Metro Hotel Apartments, responded to this review

Dear Guest, It was a pleasure to have you stay at Lotus Downtown metro Apartment Dubai recently. Thank you for taking the time to review us on TripAdvisor. The team is excited looking at your fantastic feedback and I am sure this will motivate them further to deliver high levels of guest satisfaction. Thank you for your excellent review. We... More

Abuja, Nigeria
1 review
3 of 5 stars Reviewed June 13, 2014

The services include good room service, maintenance to fix the air condition and cab to the airport when I was leaving, is not a bad experience at all. The rooms were ok, clean and comfortable; thanks to the room service crew. Concerning the location close to a shopping mall, metro station and the Deira market makes it great.

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Lotus Downtown ... D, Front Office Manager at Lotus Downtown Metro Hotel Apartments, responded to this review

Greetings from Lotus Downtown Metro Apartment Dubai. The entire team joins me in thanking you for staying and sharing your experience with us on TripAdvisor. We pleased to note that you had a comfortable stay with us and have enjoyed our facilities offered to you Your words of appreciation motivates us in our endeavor to create delight for all our... More

Kabul, Afghanistan
1 review
4 of 5 stars Reviewed June 13, 2014

The Hotel apartment is in good and central location to start a visit to various parts of the city. A taxi service at the door step of the hotel available but not with a normal metered cost ,it seems negotiable. I hate the daily confrontation at the door with so called taxi drivers who asks you ( pressure you) where... More

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Lotus Downtown ... D, Front Office Manager at Lotus Downtown Metro Hotel Apartments, responded to this review

Dear Guest, Greetings from Lotus Downtown Metro Apartment We are very happy to know that you had a memorable stay with us . We are glad that the location , facilities offered to you were up to your expectation . We look forward to well- coming you back and assuring you of our best service at all times. Thank and... More

Sydney
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 8, 2014

We arrived around midnight to discover we had been upgraded to a massive two bedroom apartment. Liked the decorative touches to reflect the location, but there were a couple of little glitches like lamp and phone in main bedroom not working. Very clean but rooms (especially carpet) a bit dated and would benefit from refreshing. Even though we booked through... More

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Lotus Downtown ... D, Front Office Manager at Lotus Downtown Metro Hotel Apartments, responded to this review

Dear Ms Linda Greetings from Lotus Downtown Metro Apartment Dubai!! Thank you for taking your time to write a reply and for the observations. We regret to learn that your experience at the hotel was not a memorable one . Our sincere apologies for not having met your expectations. We have taken note of all the issues put forward by... More

Abu Dhabi, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 7, 2014

This has to be one of the most dreadful hotel stays that I've ever experienced. We selected this hotel because of the proximity to the airport; next time I'll chance the traffic and stay downtown Dubai. For starters, the hotel is in a dodgy area which can be very off putting for visitors. Secondly, the receptionists were rude and disrespectful,... More

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Lotus Downtown ... D, Front Office Manager at Lotus Downtown Metro Hotel Apartments, responded to this review

Dear Guest, Thank you for sharing your review with the TripAdvisor community I was very concerned to read your feed back and i do apologize for the impact this has had on your over all stay . Our guest observations are a paramount to us we thank you for all your comments and .We would like to assure you that... More

Jeddah, Saudi Arabia
1 review
5 of 5 stars Reviewed June 5, 2014

I thank all those involved in this hotel, I've had a wonderful room hotel and all specifications But the only disadvantage in online communication problems and frequent interruptions. Special guest of the hotel khaled bassam

Review collected in partnership with this hotel

Was this review helpful? Yes
Lotus Downtown ... D, Front Office Manager at Lotus Downtown Metro Hotel Apartments, responded to this review

Dear Guest, Greetings from Lotus Downtown Metro Apartment We are very happy to know that you had a memorable stay with us . We are glad that the location , facilities offered to you were up to your expectation . We are grateful for your feed back on the areas of improvement such as(Online communication & Frequent interruptions) will help... More

Riyadh, Saudi Arabia
1 review
3 of 5 stars Reviewed June 5, 2014

Hotel require renovations to the Rooms and apartments. Air-conditioning is not working well. Furniture's are old and heavily used. Hotel photo on the web was very nice but truly we were surprised with Apartment state. The hotel can great advantage of the location and provide better furniture's and air-conditioning.

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Was this review helpful? Yes
Lotus Downtown ... D, Front Office Manager at Lotus Downtown Metro Hotel Apartments, responded to this review

Dear Mr Al Suhaibani, Thank you for sharing your review with the TripAdvisor Community. We regret to learn that your experience at the hotel was not a memorable one . Our guest observations area paramount to us . We thank you for all your comments and i would like to assure you that anything brought to our notice is treated... More

Guangzhou
1 review
4 of 5 stars Reviewed June 5, 2014

Nice hotel, have Big room and nice kitchen . Hotel staff are very kindly . The bad thing is hair drier is too much noisy , I can't use it at all . Breakfast is really poor , no food to eat , the menu is soooo less , regret to take

Review collected in partnership with this hotel

Was this review helpful? Yes
Lotus Downtown ... D, Front Office Manager at Lotus Downtown Metro Hotel Apartments, responded to this review

Dear Guest, Thank you for taking your time to write a reply and for the observations. Your comments have been passed to the respective department for the necessary actions . We look forwards to welcoming you once again at our hotel .when you are in Dubai again. Warm Regards, Malini Somaiah Front Office Manager. More

Kabul Province, Afghanistan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 29, 2014 via mobile

I had stayed in this hotel with my family for eight night. We had some problem at first night because of bad smells of pillow and even I planned to change the hotel but after two request the room service had changed them all and after that when I request the reception to take care of our room they have... More

Was this review helpful? Yes 1
Lotus Downtown ... D, Front Office Manager at Lotus Downtown Metro Hotel Apartments, responded to this review

Dear Guest Thank you for giving us an opportunity to be of service to you during your visit to Dubai .. The team and I are grateful for your time taken in posting your feedback on TripAdvisor. We are happy to note that you had a wonderful experience. It is our endeavor to provide our guest with the highest level... More

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Additional Information about Lotus Downtown Metro Hotel Apartments

Address: 38th Street | Omar Bin Khatab Road, opposite Union Metro Station, Deira, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Lotus Downtown Metro Hotel Apartments 4*
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Also Known As:
Lotus Downtown Metro Hotel Apartments Dubai
Lotus Downtown Metro Hotel Apartments And Spa

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Lotus Downtown Metro Hotel apartments has one hundred and fifty spacious and well-appointed one and two bedroom deluxe apartments, located in the commercial district of Deira, opposite to the Deira main Metro Station and 200 meters away from Al Deira City Center, it is just 3 kms from the Dubai International airport.With meeting & banqueting facilities that can accommodate up to 300 guests, Lotus Downtown Metro Hotel Apartments will be the ideal venue for all your corporate or private events, here you can choose from a range of restaurants to suit every palate, make use of a modern fitness center, and temperature controlled swimming pool.At Lotus Downtown Metro Hotel Apartments, there is something for every discerning business and leisure traveler; the hotel can arrange airport transfers on arrival, on your request.All apartments are fitted with 42 inch LCD TV, refrigerators, electric stove, oven- microwave and electronic, safety lockers to provide you the most comfortable stay while in Dubai.Our well-trained and friendly staff will help with you other facilities, such as laundry, round the clock room service, hi-speed internet in all rooms and public areas, and on call medical service. ... more   less 
Number of rooms
146

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