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TIME Oak Hotel & Suites

Travelers' Choice award winner
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Al Barsha-The Greens | Al Barsha, facing, Dubai 283634, United Arab Emirates
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TIME Oak Hotel & Suites
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TIME Oak Hotel & Suites
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204 reviews from our community

Traveler rating
    110
    61
    21
    7
    5
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83
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Mumbai (Bombay), India
Contributor
15 reviews 15 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I had gone here with my girls for my bachelorette! We stayed at the 3 bedroom apartment, and the place was very clean and neat˜ The rooms, the living area and the kitchne were spacious! The hotel is at a good location if you want to travel by cab, but not very good if you like to walk! The staff... More 

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Chennai (Madras), India
Contributor
13 reviews 13 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Rated well but disappointing. I was taken to room which was already occupied ....shocked. Luckily the occupant wasn't there. No breakfast included another issue. Room service left a lot to be desired. Newspaper not delivered, tea and milk pods not placed by room service!!! And many of the employees there don't speak English!!!!

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Nottingham, England, United Kingdom
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Despite a mess up with our booking the hotel did accommodate us at a busy time. Staff are friendly and apartment rooms spacious and clean, although lack of some simple basic cleaning stuffs in the kitchen means buying stuff you wont use in a shortish stay. Restaurant (Petals) and food from room service is actually quite good, pool and gym... More 

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Contributor
15 reviews 15 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I booked to stay here for 2 weeks with a view to extending longer (2-3 months) as in the process of moving permanently to Dubai, but I checked out after a week. Main areas of the hotel are nice; pool and gym ok, but the one bedroomed apartment was cold and soul-less. There was plenty of space however, very large... More 

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TIME_Oak, Manager at TIME Oak Hotel & Suites, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent stay with us. While it was nice to hear that you thought of the main areas of the hotel were nice and indeed a spacious living room and bedroom, please accept our sincere apologies for the service shortfalls you experienced during your stay. Though you... More 

crawley, UK
Contributor
20 reviews 20 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for business only to find out it is a dry hotel. I wouldn't mind but I do like a glass of wine after a day at work. Rooms facing the pool are noisy as you can hear everything going on, you can also hear what your neighbours are doing. Also my room smells of smoke which isn't... More 

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TIME_Oak, Manager at TIME Oak Hotel & Suites, responded to this review

Dear Guest, Thank you for posting your review on Trip Advisor. We very much appreciate you sharing your comments with regards to your recent stay with us at the TIME Oak Hotel & Suites. Whilst you appreciated your room, please accept my sincere apologies that it smells smoke as the room allocated for you was indeed a smoking room and... More 

Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 9, 2015

Let me begin by saying that the overall hotel is good, breakfast was good, location was good, basic services were good. You may then wonder why i give a POOR review - thats because the hotel sales team viz. Mr. Abhishek is BAD! We were a family of 8 (6 adults of which 1 was an expectant mother, 1 baby... More 

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San Francisco, California
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 4, 2015

This was not a room or a suite, but a nice one-bedroom apartment. Big living room, big bedroom, and a fully operational kitchen. Also, a huge balcony which spans both the living room and bedroom with a nice view. The only problem was lukewarm water in the shower. This is beyond my understanding. If it were Paris with a hundred... More 

Was this review helpful? Yes 1
TIME_Oak, Manager at TIME Oak Hotel & Suites, responded to this review

Dear Guest, Thank you for posting your review on Trip Advisor and I sincerely appreciate your constructive feedback as this is the only way we can truly assess our guests' needs, and most important improve the levels of our customer services that we aspire to provide. Whilst it was nice to hear that you find your room above your expectations... More 

Bratislava, Slovakia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 12, 2015

We spent 31 days at Time Oak Hotel during DSF and each one was just perfect. The hotel's staff is very nice and professional, the rooms are big and comfy and the pool with its garden and aviary offers you a great place to relax. Moreover, it's located only few mins from metro station and 10 mins car drive from... More 

Was this review helpful? Yes 3
TIME_Oak, Manager at TIME Oak Hotel & Suites, responded to this review

Dear Guest, Thank you for your wonderful review! We are delighted to read that you have been overall impressed with our facilities & services and pleased that you find it perfect each and every day of a month's stay with us. We will definitely share your overwhelming comments with the rest of the team as this will serve as a... More 

Abu Dhabi, United Arab Emirates
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 9, 2015

The hotel was really impressive with its room but I do want to comment on training the staff how to be professional and not exude a judgmental attitude towards guests as I felt that way during my stay there. The room was really nice and comfy but we didn't understand why it's soundproof on booking.com but then it wasn't. We... More 

Was this review helpful? Yes
TIME_Oak, Manager at TIME Oak Hotel & Suites, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback on Trip Advisor. Whilst it was nice to hear that you were really impressed with the room, please accept our sincere apologies that we clearly fell short of our usual high standards in your case due to your perception of the unprofessionalism and judgmental attitude of our... More 

1 review
5 of 5 stars Reviewed February 6, 2015 via mobile

Super quality and excellent hotel.profesional,clean,comfortable.Mr.Emin Eser,(hotel manager) thank you for your team and you.Time hotel my family house in dubai.we had a 2 bedroom apartment for 7 nights which was absolutely enormous and luxuriously appointed . The service was faultless and the professional to. the garden and pools 5stars. I marked it down on location for a holiday hotel for... More 

Was this review helpful? Yes
TIME_Oak, Manager at TIME Oak Hotel & Suites, responded to this review

Dear Mr. Ferhat, Thank you for sharing your feedback from your recent visit. I am very glad to hear how much you appreciated your room and for considering our hotel as your home in Dubai. Your comments of the faultless and professional service we offered and for recognizing us as a 5 star hotel is really a heartening to us.... More 

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