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Ibis Mall Of The Emirates

2 A Street | Al Barsha, Dubai 283825, United Arab Emirates
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1 room 1 guest
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Ibis Mall Of The Emirates
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716 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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Rotherham, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

I accompanied my husband on a business trip to Dubai as he was starting work there and we mixed his business trip with my holiday. The hotel is great for those on business or travellers not wanting to stay in one of the bigger hotels. A lovely lady called Punam greeted us every morning when we went down for breakfast... More 

Was this review helpful? Yes
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this review

Dear Mr/Mrs.Kate P, Thank you for taking the time to share your experience on TripAdvisor and for choosing to stay with us at Ibis Mall of Emirates Dubai. We are pleased to read your positive review and are glad you found the hotel nice and clean, staff friendly, breakfast good and location good, glad to read you would definitely stay... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Hotel is very clean and is in close walking distance to the Mall of the emirates only 5 minutes away by foot. There are always cabs outside also but I would advise only getting the official Dubai cabs as the others are much more expensive. If you are visiting Dubai and this hotel then Go and see the Travel... More 

Was this review helpful? Yes 1
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this review

Dear Mr/Mrs.Cdmogulski, Thank you for taking the time to share your experience on Trip advisor and for choosing to stay at Ibis Mall of Emirates Dubai. We are glad you recommend the hotel. We are pleased to read your positive review and are glad you had a perfect experience. It is our mission to delight our guests every time and... More 

Bled
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location, just next to the mall of emirates where you can shop for days, hop on metro, or start a tour with big bus - hop on/hop off bus tours. Breakfast was good, dinner buffet too. But for dinner you have mall of Emirates just next, so you might want to go for wider selection of cuisines. The only... More 

Was this review helpful? Yes
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this review

Dear Mr/Mrs.AnzeHi , Thank you for taking the time to share your experience on TripAdvisor and for choosing to stay at Ibis Mall of the Emirates Dubai. We cannot thank you enough for the praise and compliments on our services and we are even more delighted to learn how much you enjoyed your stay. I’m sure the rest of the... More 

2 reviews
3 of 5 stars Reviewed 1 week ago

Location of the hotel is great. Just next to mall of Emirates. Breakfast is tasteless and repeated daily. Room is ok. Staff needs to be more welcoming n cheerful. Laundry service is very expensive....

Review collected in partnership with this hotel

Was this review helpful? Yes
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this review

Dear Dear Daago M Thank you for choosing to stay at the Ibis Mall of the Emirates during your recent trip to Dubai. On behalf of the Hotel Team, I would like to apologize for the fact that your expectations were not met. I would like to assure you that we take pride in developing our Team through a dedicated... More 

Brisbane, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My sister and I stopped here for 2 days on our way overseas. Staff very friendly and accommodating as our flight arrived at 5.30am and by the time we arrived at hotel it was 8.15am, check in was 10am. As we were tired from the long flight they changed our room so we could have it immediately. Room had wifi... More 

Was this review helpful? Yes
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this review

Dear Denise P, Many thanks for reviewing us! I was happy to see that you had a good stay with us and I am looking forward to welcoming you back to the Ibis Mall of the Emirates in the not too distant Future. Kind regards, Laszlo Jaszberenyi General Manager Suite Novotel & Ibis Mall of the Emirates More 

Al Muharraq, Bahrain
1 review
4 of 5 stars Reviewed 1 week ago

quite,comfortable rooms , and the staff is very helpful specially ashraf the receptionist, i stayed for 3 day and it's nice vacation but the rooms are small and emirate mall is so near it take us only 5 minutes walking to reach

Was this review helpful? Yes
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this review

Dear al_haddad1, We very much appreciate your comments regarding your stay at Ibis Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially with Ashraf. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve... More 

Gold Coast, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is very well maintained, modern lobby and friendly and accomodating staff, rooms are nice and comfortable. Good location. Helpful concierge and the breakfast was also very good. Free and fast wifi.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this review

Dear Mr/Mrs.Urbantraveller612 , Thank you very much for taking time to share your experience and for having chosen to stay with us at Ibis Mall of Emirates of the Emirates Dubai. We are delighted to hear that we were able to meet your expectations during your stay. At Ibis Mall of Emirates, we are fortunate to have committed and well-seasoned... More 

Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

during stay in hotel,i found hotel staff v cooperative specially receiptionist ashraf, who visited my room after a single call.break fast is excellent, as well as they greet all guests too, i will come again if visited dubai. thanks

Was this review helpful? Yes 1
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this review

Dear Ab Jabar B, Thank you for choosing to stay with us and writing such a fantastic review about Ibis Mall of the Emirates Dubai. Going above and beyond for each guest is certainly what my team and I strive for. We are glad that we were able to host you brilliantly during your stay, and appreciate your kind words... More 

Ballandean, Australia
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed 2 nights - our first time to Dubai. The location to the mall is great. The breakfasts fabulous, but all encounters with reception from trying to book tours (tour desk unattended) & on a separate occasion trying to have our airport transfer reconfirmed all were met with 'no'. aren't allowed to book tours??? please do it yourself, &... More 

Was this review helpful? Yes 1
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this review

Dear Bebee412, Thank you for choosing to stay at the Ibis Mall of the Emirates during your recent trip to Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your comments clearly highlight where we need to develop. Our Front of the House Manager have been appraised of your... More 

Casoli, Italy
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Life is not all five star in the business world and many times you end up staying in three star or three star plus hotels. I single this one out for praise in many aspects, for me location is paramount and this is close to my clients in Al Barsha, for you it may be because you can walk to... More 

Was this review helpful? Yes
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this review

Dear David Alan, Thank you for choosing to stay with us and writing such a fantastic review about Ibis Mall of the Emirates Dubai. Going above and beyond for each guest is certainly what my team and I strive for. We are glad that we were able to host you brilliantly during your stay, and appreciate your kind words and... More 

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