This is my 4th stay at this Hotel over the last 18 months. When it was The Chelsea it offered good value for money. Since it's take over the service ( Reception, managment and some restaurants) has gone downhill dramatically. The reception staff are just rude and unhelful. It took 5 phone calls and 3 hours to get a cable... more

My company has been using this hotel for some time now (since back when it was the Chelsea Hotel) and this time will most definitely be the last! Considering it's Ramadan at the moment and the hotel is dead - the staff still get irritated by the smallest request or question because they just don't want to do anything to... more

We found the hotel to be of an excellent standard considering the price we paid. The hotel has a number of restaurants and bars downstairs, which meant that we did not have to go out if we didn't want to. My friend had a lovely massage in the roof top spa and I enjoyed getting my nails done in the... more

terrible hotel bad food terrible sevice not worth staying more

The rating given has to be set in the context of the (for Dubai) excellent pricing and reasonable location. This is a hotel that you choose when spending you own money rather than the company's. Rooms are spacious and reasonably well equipped although bathrooms are rather small. Wardrobes OK but few drawers. Channel choice on satellite TV limited. Breakfast included... more

This hotel is not bad, and the rooms are actually fine. However, there are 2 BIG problems. 1. The location is bad. Although its in the middel of all the major things / experiences, there is really nothing close to the hotel. It is located in an industrial area, and you have to take taxi to all sites . There... more

I stayed in this hotel in Jan 2009. The location is okay since you have to use taxis anyway wherever you stay in Dubai. Perhaps it would be good if it was close to something that wasn't a taxi ride away but of course you would pay for that. The best thing about this hotel would be the friendliness of... more

Having read reports on this site on this hotel we were very concerned when we arrived in Dubai but we found the hotel to be good value for money. Our room was clean and spacious, the staff were very welcoming and nothing was too much trouble for them, they were very helpful. There was no difficulty getting taxis, the hotel... more