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Grand Midwest Express Hotel Apartments

Discovery Garden | Off Sheikh Zayed road, Dubai 125616, United Arab Emirates
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1 room 1 guest
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Grand Midwest Express Hotel Apartments
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113 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Dubai, United Arab Emirates
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is very basic. My man and I stayed twice there during last month and we can say that hotel does not provide anything extra. No water (!). No hair conditioner in bathroom. Even during our first stay they did not provide any tea/coffee bags or sugar and when we asked about it we were told it is not included.... More 

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grandmidwest1, Management at Grand Midwest Express Hotel Apartments, responded to this review

Dear Guest, Thank you for sharing your feedback with us on this forum. Guest reviews are always appreciated by us as they help us to know how well we served them. It is good to know that our spacious accommodation, high speed Wi-Fi and central location added value to your stay. Your special mention of our associate has been conveyed... More 

Johannesburg, South Africa
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The apartment is comfortable, spacious, clean and it was kept clean. Lots of restaurants and supermarkets around the hotel. Fast (free) internet. Front desk service was not very friendly and was somewhat ineffective. Long wait before being attended to.

Was this review helpful? Yes 1
grandmidwest1, Management at Grand Midwest Express Hotel Apartments, responded to this review

Dear Guest, Greetings from Grand Midwest Express Hotel Apartments! We thank you for sharing your experience with us on this forum. It is good to know that our spacious and well maintained accommodation made your stay comfortable and pleasant. We are happy that you mentioned our penchant for cleanliness in your review. It is a pleasure to know that our... More 

Nairobi, Kenya
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 9, 2015

Stayed at this hotel for one night because the hotel we had booked was full and we were moved this hotel. The service from the reception staff is horrible! They ignore you unless you call them and ask them for help. They do not smile or welcome the guests. The only good staff there was the bellboy. The room was... More 

Was this review helpful? Yes 1
grandmidwest1, Management at Grand Midwest Express Hotel Apartments, responded to this review

Dear Guest, Thank you for sharing your feedback about Grand Midwest Express Hotel Apartments on TripAdvisor. At our hotel, it is our earnest endeavour to ensure that all guest requirements are met with excellence. However, the inconveniences faced by you regarding various aspects of our hotel are regretted and we assure you that this is not the norm for us.... More 

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Nottingham, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 4, 2015

My husband and I stayed here for 10 days when we moved to Dubai whilst we were waiting to be relocated to our permanent accommodation. The location isn't great I don't think you would get a good first impression of what Dubai has to offer if you stayed here for holiday, the only plus side of the location is that... More 

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grandmidwest1, Management at Grand Midwest Express Hotel Apartments, responded to this review

Dear Guest, Greetings from Grand Midwest Express Hotel Apartments, Discovery Gardens! Thank you for sharing your feedback on this forum! At our hotel, it is our earnest endeavor to render our guests with flawless services, clean rooms and modern amenities, so that they enjoy a comfortable stay. Therefore, we regret the inconvenience caused to you. We have taken note of... More 

Dubai, United Arab Emirates
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed June 1, 2015

I moved to Dubai to join a company and they had booked me for a longer stay at this hotel. 1). Please look at the visitor's pictures NOT the one from the management. 2). The equipment kitchen in the suites are VERY limited - ex. no pans, can opener etc. First I have ever made a rib-eye in a saucepan!... More 

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grandmidwest1, Management at Grand Midwest Express Hotel Apartments, responded to this review

Dear Guest, Greetings from Grand Midwest Tower Hotel Apartments! Thank you for sharing the review about your stay at our hotel with us. We would like to assure you that we offer the finest services and amenities for the comfort of our guests and therefore, we regret that you had an unfortunate experience due to the slack in our services.... More 

Dubai, United Arab Emirates
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed March 20, 2015

Stayed at the grand Midwest with my family which includes a 10 day old infant. The room was fine. The refrigerator wasn't working. A/c controls are complicated, cannot be switched to fan. There was a weird eucalyptus smell in the room on our first night. Probably coming in through the a/c vents. Stayed for 4 nights, asked for a room... More 

Was this review helpful? Yes 3
Al Khobar, Saudi Arabia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 10, 2015

This my first time staying in this apartment hotel. The front desk people can use some training with customer services they were not rod or anything I just feel it would help them to be better. The housekeeping dept can be better.

Was this review helpful? Yes 2
Madinat Zayed, United Arab Emirates
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed March 8, 2015

don't expect much in this property. During check in the reception is not that friendly. The room is clean. Kitchenette is available. Walking distance to ibn batuta mall. During check out they are keep on calling us.

Was this review helpful? Yes 5
Skopje, Republic of Macedonia
Level Contributor
125 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed February 27, 2015

Hi Folks, Been 3th day here and will stay couple of weeks more.The Hotel is good located,and 10min walk from IBN Battuta Mall.You need a car for going anywhere in Dubai.The reception is not that pleasant...they first require to pay for the room.First you must negotiate with them! Checked the room,more or less clean,good internet,fridge,washing machine...no Breakfast.Approx. 90eur per day.Near... More 

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