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Holiday Inn Express Dubai Jumeirah

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Corner Of Jumeirah Road and 60 Road | Al Mina, Jumeirah, Dubai, United Arab Emirates
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Holiday Inn Express Dubai Jumeirah
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473 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Soufriere, St. Lucia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Stayed 9 nights in April. Clean and comfortable rooms with supply of fresh fruit and bottled water. wonderful breakfast, fresh fruit and salads, dates, cheeses, yoghurt, eggs and meats, bread/pitas. Free newspapers. Excellent price and perfect location for taking day trips to see the Emirates.

Was this review helpful? Yes
Rafat_Gotta, Front Office Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Mohamed Gomma, Guest Service Manager. More 

Leeds, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Stayed at the holiday inn express dubai jumeira for 10 nights wih wife and 2 children. Booked 2 rooms. Rooms were clean and a good size. Safe and fridge in room. Air condition worked a treat. Hotel very clean. Staff friendly. Free breakfast was everything you could want, from eggs, beans, sausages to cereals, fruit,croissants and tea and coffee.

Was this review helpful? Yes
Rafat_Gotta, Front Office Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Mohamed Gomma, Guest Service Manager. More 

Cairo, Egypt
Level Contributor
66 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for one night while on a short business trip. Has what you expect from Holiday Inn Express. Staff were polite, the room is small but comfortable and clean. Bathroom is OK. Breakfast is fine and has what you would need. Staying there again is not an option since it is far from the touristic attractions, and the public... More 

Was this review helpful? Yes 1
Rafat_Gotta, Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Dear Valued Guest, Thank you for taking the time and sharing your comment about the experience during your stay at Holiday Inn Express Dubai Jumeirah. It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your positive comments were highly appreciated and shared with our team members. This is our greatest reward... More 

Abu Dhabi, United Arab Emirates
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

In a day where I need just a place to sleep in while in Dubai, I found this hotel at a cheap cost so I'm just expecting a non-star rated hotel. But the moment I was welcomed and how the place actually looks like, I must say that price should actually be higher than what I paid for because of... More 

Was this review helpful? Yes 1
Rafat_Gotta, Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Mohamed Gomaa Guest Service Manager More 

West Sussex, England
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here in April for 4 nights and overall it was ok however as it is not near any of the tourist attractions it's means getting taxi's everywhere you wish to visit. The hotel does provide a free minibus to the beach nearby which is good for a few hours. It's just a standard Holiday Inn Express which you would... More 

Was this review helpful? Yes
Rafat_Gotta, Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Express Jumeirah! Thank you for taking the time and sharing your valuable comments about the experience during your stay at Holiday Inn Express Jumeirah. Kindly accept my sincere apology for the inconveniences that have been encountered during your stay. Your comments were highly appreciated and shared with our team members with corrective measures... More 

Abu Dhabi, United Arab Emirates
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 30, 2015

Stayed there for one night with my husband. Check in was great, very polite and informative staff at the reception who gave a call in the room to check if everything was fine. The bar lounge next to the reception was ok, the service too, very good Bombay biriyani. Would recommend if you want to have a taste if the... More 

Was this review helpful? Yes
Rafat_Gotta, Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ali Ahmed Front Office Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 29, 2015

Hotel is clean and well supplied, good breakfast served. Main downfall was that we organised the hotel airport pick-up service and we realised later that it was triple the price of a normal taxi and they weren't even waiting for us when we got there- we had to go to another stall to ring them and wait until they came... More 

Was this review helpful? Yes 1
Rafat_Gotta, Guest Relations Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Mohamed... More 

1 review
2 of 5 stars Reviewed July 25, 2015

A very bad location and breakfast is also very bad. Bur dubai branch is good.we stayed there for 2 days because of the dates changes of my flight. But i should say it was not good. Service is also not that good. It has just one thing that is it is a price cut hotel.

Was this review helpful? Yes
Rafat_Gotta, Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Ali... More 

Nitra, Slovakia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2015

The rooms were good enough, clean, with a sofa and fridge and also hair dryer, LCD TV and airconditioner. Hotel is close to the metro and also close to the tram. You can chose a tram to visit Dubai marina and go to the beach there or if you want to go to the malls and other parts you can... More 

Was this review helpful? Yes
Rafat_Gotta, Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rafat Gotta Hotel Manger More 

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