We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Address Downtown Dubai

#20 of 509 Hotels in Dubai
Certificate of Excellence
Hotel website
Mohammed Bin Rashid Boulevard | Downtown Dubai, Dubai 123234, United Arab Emirates
Special Price
Save AED 100 per night
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
The Address Downtown Dubai
Professional photos View all
Browse nearby
The Address Downtown Dubai
Add Photo Write a Review

1,160 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    865
    198
    44
    31
    22
See reviews for
193
421
83
250
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (248)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1160)
  • Mar-May only
    (316)
  • Jun-Aug only
    (255)
  • Sep-Nov only
    (269)
  • Dec-Feb only
    (320)
All months
Doha, Qatar
1 review
1 of 5 stars Reviewed yesterday NEW

Unfortunately I stayed at the "Address Down Town" Hotel in Dubai and my experience staying at this hotel was by far the worst ever. My first impression upon arrival was terrible, especially that the internet connection at the hotel was so slow or almost nonexistent that I felt completely isolated from the world. Moreover, the massage spa service was actually... More 

Was this review helpful? Yes
Manama, Bahrain
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great location next to Dubai mall and the fountains. Stayed there 3 nights, enjoyed very much. Friendly staff, fast check-in. The only negative experience was at the very end, when we left our luggages in the room, notified the front desk to take them down, and upon our return a couple of hours later we discovered they were still in... More 

Was this review helpful? Yes
1 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel has the worst customer service in the history of 5 star hospitality industry! The front desk manager "Samy" should be kept as far away from customers as possible as he does not know how to speak to a frustrated customer. I've never in my life seen an employee in a "well-reputable" hotel raise his voice at a customer... More 

Was this review helpful? Yes 3
Riyadh, Saudi Arabia
1 review
5 of 5 stars Reviewed 3 days ago NEW

the celebration and experince was amizing as the fountin veiow with the executive club loung was great as well as the crew of the loung. Also the arrangment of my special occusion as I celebrate for the 8th wedding aunnviersery in the amazing The address downtown

Review collected in partnership with The Address Hotels and Resorts

Was this review helpful? Yes
Anaheim, California
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I was there with my Family, very nicely located in the Dubai mall, we used to go atleast 5 times to the mall and come after having coffe , snacks and shopping . Had almost everything in the surroundings, including shopping,Cafes, Cinemas, my favorite in Dubai now.

Was this review helpful? Yes
Caroline Jane H, General Manager at The Address Downtown Dubai, responded to this review

Dear MoeenW, Thank you for choosing to stay at The Address Downtown Dubai and for posting a review about your recent experience. We are certainly glad to know that you all enjoyed your time in the hotel and while in Dubai. Thank you once again and we all hope to welcome you back in the near future. Kind regards, Caroline-Jane... More 

Rajkot, India
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Visited In October 2014.. And had a very nice and wonderful Trip to Dubai and Stayed in The Address Downtown Dubai Adjoining the Mall. Stayed in One bedroom Hall Kitchen Appartment on 33rd Floor and the view was simply Magnificent..Gallery facing Burj Khalifa and some of the Best and Awesome Crowd coud be seen from the Gallery of the Room..And... More 

Was this review helpful? Yes
Caroline Jane H, General Manager at The Address Downtown Dubai, responded to this review

Dear Nishu444, Thank you very much for staying with us at The Address Downtown Dubai last year and for posting a review about your experience. We are all happy to know that you had a wonderful trip in Dubai and enjoyed your overall stay with us. We deeply appreciate your positive comments about our One Bedroom Residence and its superb... More 

Sharjah, United Arab Emirates
Level Contributor
57 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 1 week ago

I am returning here after a gap of 3years.. As expected food and ambience was great.... Stunning views of Burj khalifa and Dubai mall.. Valet park to the end it was awesome... Great party overall... Highly recommended....

Was this review helpful? Yes
Caroline Jane H, General Manager at The Address Downtown Dubai, responded to this review

Dear Drmohamedroshan, Thank you for visiting The Address Downtown Dubai once again. We are certainly pleased to know that you returned after 3 years and enjoyed your recent Iftar experience with us. We always aim to provide you and all our guests a wonderful experience at all times and so we strive to continuously enhance the ambiance of the hotel,... More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Upon enter the hotel with the great lights and impressive architecture which stands out of the area. I got my room key within 2min since the hotel expected us. Room was spacious and fantastic view to the Burj Khalifa with impressive amenities and most important the in room coffee machine which makes my stay. In the restaurants was a great... More 

Was this review helpful? Yes
Caroline Jane H, General Manager at The Address Downtown Dubai, responded to this review

Dear John S, Thank you for choosing to stay with us at The Address Downtown Dubai and for the time taken to share your feedback with us. We sincerely thank you for all the positive comments about the hotel structure, the room and its amenities and of course glad that you liked the coffee machine. We are also glad to... More 

San Antonio, Texas
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

awesome view of the fountain show from my room, and really cool at night , like a room with a front seat movie theater view, . the hotel is modern trendy and beautiful , ideal for a stay in Dubai and right next door to Dubai mall too, so there is something for everyone to do

Was this review helpful? Yes 1
Caroline Jane H, General Manager at The Address Downtown Dubai, responded to this review

Dear Michael R, Thank you very much for choosing to stay with us at The Address Downtown Dubai and for sharing your feedback with us. There’s certainly nothing better than knowing that you were able to enjoy your overall stay with us. We are also very glad that you liked the hotel and the view and yes ideal indeed for... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was looking for a great bar to have some drinks during my stay on Dubai, and i found that the NEO bar at The Address was the best option in town. I arrived without booking a reservation, but neither the hostess or the manager made me feel like i had made the incorrect thing. Both help me very kindly... More 

Was this review helpful? Yes 1
Caroline Jane H, General Manager at The Address Downtown Dubai, responded to this review

Dear Carlos B, Thank you very much for visiting Neos at The Address Downtown Dubai and for sharing your feedback with us. We are glad that you enjoyed your experience at Neos and certainly happy that you liked the table given to you with an amazing view of the fountain and the Burj Khalifa. Thank you again and we are... More 

Questions? Get answers from hotel staff and past guests. Ask a question

915 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (757)
Viewed
Room/suite (174)
Viewed
View from room (76)
Viewed
Hotel & grounds (168)
Viewed
Dining (69)
Viewed
Pool/beach area (48)
Viewed
Bathroom (35)
Viewed
Business center/function rooms (2)
Viewed
0:48
Videos (3)
Viewed
Other (182)

Management photos: Courtesy of the property manager

Viewed
All management photos (158)
Viewed
Room/suite (36)
Viewed
Hotel & grounds (34)
Viewed
View from room (4)
Viewed
Dining (44)
Viewed
Business center/function rooms (11)
Viewed
Pool/beach area (10)
Viewed
Bathroom (8)
Viewed
Other (11)
Check In Check Out
Show Prices
Hotels you might also like...

Staying in Downtown Dubai

Neighborhood Profile
Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa, the world’s tallest building. It towers over the city and resides in the prestigious Downtown development. Once an old army base, Downtown is now the jewel in Dubai’s crown, a beautiful residential and leisure area housing not only the world’s tallest building, but the world’s largest fountains and mall. Wide marble sidewalks are perfect for strolling, with restaurants, art galleries and children’s play areas. Specially commissioned sculptures line the roads and Downtown is often used as a canvas for modern art displays and community events such as Classic Car Shows and National Day parades. In the cooler months, cross one of the many bridges to the Burj Khalifa park and enjoy a picnic alongside residents and visitors, or enjoy a lunch or dinner watch the dancing fountains. Because of its mixed use, Downtown is a fantastic place to mix with Dubai residents and locals and watch real life unfold in a cosmopolitan environment.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay