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All 478 Dubai hotels

The Address Downtown Dubai

5.0 of 5 Hotel   |   Mohammed Bin Rashid Boulevard | Downtown Dubai, Dubai 9440, United Arab Emirates
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Ranked #24 of 478 Hotels in Dubai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
IreneM942 Bergen, Norway
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843 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bergen, Norway
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We got married in Dubai and wanted a very special place for our stay. In fact, we wanted the very best! So we did a lot of research as there are hundreds and hundreds of hotels to choose from... and we ended up choosing The Address Downtown! What an amazing experience we had! This hotel definitely has the wow factor!... More

Was this review helpful? Yes 1
Mumbai
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

Very Good Hotel with the most stunning view of Burj Khalifa and the waterfall, great amenities at the Hotel, very helpful staff. Very conveniently located near the Dubai Mall. Nice restaurants with the Neo Bar at the top of the Hotel offering amazing views. However the bathrooms could do with better products.

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Went to this bar for drinks one evening recently. The views from the bar are breath taking and the bar is gorgeous. The bar men and host are extremely friendly and the host was kind enough to locate us at a window seat as soon as one became available. However at one stage (not going to mention the actual location... More

Was this review helpful? Yes 1
Caroline-Jane H, General Manager at The Address Downtown Dubai, responded to this review

Dear Guest Thank you for visiting Neos at The Address Downtown and taking the time to share your feedback. We would like to sincerely apologize for the associate interaction and even more so the inconvenience caused on a special day of celebration. We take our associates wellbeing and satisfaction very seriously and maintain a number of activities, benefits and career... More

Egypt
Senior Contributor
38 reviews 38 reviews
37 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

Luxury hotel, but a bit expensive even though we had a corporate rate, and didn't contain breakfast. The hotel was hard to find due to poor signage, and we circled around for an hour trying to locate it. Rooms are great, it is directly connected to Dubai mall via a pedestrian bridge. Free parking. Infinity pool has an amazing view... More

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Caroline-Jane H, General Manager at The Address Downtown Dubai, responded to this review

Dear Guest Thank you for reviewing your experience at The Address Downtown Dubai. We were pleased to hear that you found The Address Downtown to be a great hotel and that you very much enjoyed the swimming pool area as well other facilities including our location. We hope to welcome you back in a not so distant future. Kind regards,... More

Paris, France
Contributor
16 reviews 16 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I spent around 10 days in July 2014 at the Address Downtown Dubai for business, and was more than satisfied with the hotel services, cleanness, size of rooms, amenities, etc. the two most important areas where the hotel exceeded all expectations is the attention and discretion of the personnel and the location. Burj Khalifa, the Fountain (magic!) and Dubai Mall... More

Was this review helpful? Yes
Caroline-Jane H, General Manager at The Address Downtown Dubai, responded to this review

Dear Guest Thank you for taking the time to share your feedback and recommend the The Address Downtown on trip advisor. We were delighted to read your wonderful comments about so many aspects of the hotel and it is truly gratifying to hear that you had a fabulous stay with us. Thank you so much for your kind words of... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Luxuriously appointed rooms and EXCELLENT housekeeping. Close proximity to the attraction made this an excellent choice for us.The hotel has excellent restaurants and I would highly recommended dining there. Criticism - the pool area serves as a bar/restaurant for visitors which means no privacy for the hotel guests - the use of pool is sort of out of question unless... More

Was this review helpful? Yes 1
Caroline-Jane H, General Manager at The Address Downtown Dubai, responded to this review

Dear Guest Thank you for reviewing your most recent experience at The Address Downtown. Whilst we were delighted to hear that you found our hotel and location to be excellent, it is with sincere thanks that we noted your comments about the pool area. We will certainly look into alternatives to ensure more privacy as our aim has always been... More

Kuwait City, Kuwait
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The only place to be in Dubai where everything is few steps away... Dubai Mall, with its unbelievable shopping experience, Kidzania, the children heaven will dazzle your kids, are across the bridge from the hotel. If you are a cigar lover, you should visit the cigar lounge on the 4th floor: you will enjoy it. NEO's nightclub is very classy... More

Was this review helpful? Yes
Caroline-Jane H, General Manager at The Address Downtown Dubai, responded to this review

Dear Guest Thank you for sharing your wonderful feedback on tripadvisor – we were absolutely thrilled to know that you had an amazing experience at The Address Downtown Dubai. We were happy to see that you enjoyed the convenience and beauty of our location as well as the facilities we have on offer at the hotel. We look very much... More

Durban, South Africa
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at The Address for 10 days this August. The hotel is amazing, service was excellent and breathtaking views. The staff went out of their way to assist me when i needed it, and some who stood out are Ebrahim, and Karthik who were both ever ready to provide me with help and info. The pool, fitness centre and... More

Was this review helpful? Yes 2
Caroline-Jane H, General Manager at The Address Downtown Dubai, responded to this review

Dear Guest Thank you very much indeed for reviewing and recommending The Address Downtown Dubai following your recent stay. We were pleased to hear about your impressions and positive comments about the hotel and your overall stay. We would also like to thank you for recognizing our associates Ebrahim and Karthik, we will certainly share you kind words with them... More

Dar es Salaam, Tanzania
Contributor
12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Was only here for a very short while and during ramadhan. However the staff are extremely accommodating and helpful for all your needs. The food is great and the lobby and seating around the hotel are fantastic. It is also a 2 minute walk in to dubai mall which has everything else. Will definitely be back.

Was this review helpful? Yes
Caroline-Jane H, General Manager at The Address Downtown Dubai, responded to this review

Dear Guest We would like to thank you for reviewing The Address Downtown following your recent stay. We were delighted to read through your comments and note that you were most pleased with the hotel and the service provided by our attentive associates. It is unfortunate that you could not stay for long and we will definitely be looking forward... More

Luanda, Angola
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is one of the best, in terms of location, in Dubai. Facing the Burj Khalifa and Dubai Fountain we can watch all water shows and the Burj Khalifa, from our room. Even from our bed...You nee to ask for a room with fountain view. Is also right next to the Dubai Mall. The hotel is beautiful and the... More

Was this review helpful? Yes
Caroline-Jane H, General Manager at The Address Downtown Dubai, responded to this review

Dear Guest Thank you very much for taking the time to post your review. We were delighted to read how pleased you were with your recent stay at The Address Downtown. The Address Downtown has indeed a distinctive location in Dubai and having the opportunity to watch the beautiful Dancing Fountains show from your bed is one of the privileges... More

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Additional Information about The Address Downtown Dubai

Address: Mohammed Bin Rashid Boulevard | Downtown Dubai, Dubai 9440, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Address Downtown Dubai 5*
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Also Known As:
The Address Downtown Dubai Hotel Dubai
Address Downtown Burj Dubai
Address Downtown Burj Hotel Dubai

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