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The Address Downtown Dubai

5.0 of 5 Mohammed Bin Rashid Boulevard | Downtown Dubai, Dubai 9440, United Arab Emirates
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Certificate of Excellence 2014
The Address Downtown Dubai
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The Address Downtown Dubai
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905 reviews from our community

Traveler rating
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153
343
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196
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
96 reviews 96 reviews
31 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is my favorite hotel in Downtown Dubai. You can access the mall through a bridge in a one minute walk. Plus, it has the best views over Burj Khalifa and the fountain. The infinity pool area is terrific and the stunning view is just great. The rooms are very nicely decorated and designed. However, the thing I didn't like... More

Was this review helpful? Yes
Luanda
Top Contributor
101 reviews 101 reviews
60 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The Pros : nice architecture of the building, decent size rooms ; efficient driver for airport drop off managing to avoid traffic on a Sunday The Cons : hotel difficult to access by foot ; slow and fairly inefficient check in process ; limited amenities in the room (no toothbrush or razor for example)

Was this review helpful? Yes
Caroline-Jane H, General Manager at The Address Downtown Dubai, responded to this review

Dear Guest Thank you for reviewing your experience at The Address Downtown Dubai. Whilst we were delighted to know that you enjoyed the hotel and rooms, we also appreciate the constructive feedback provided and would like to apologize for failing to exceed your expectations in certain areas. We have addressed the comments related to the check-in efficiency and we will... More

Mombasa, Kenya
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

A great place to stay. Have been at address downtown for all my stays for both work and personal this whole year and even will be there for new years and have not been disappointed for all my stays. Only issue on this stay house keeping could have been more punctual. Mital

Was this review helpful? Yes 1
Caroline-Jane H, General Manager at The Address Downtown Dubai, responded to this review

Dear Guest First and foremost we would like to thank you for choosing The Address Downtown as your destination in the city; we highly appreciate your loyalty. We would also like to thank you for taking the time to share with us the review of your stay – we have acknowledged your constructive feedback and will be working with our... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was in that hotel only ones, but I'll back again as soon as possible. Everything was perfect, personal very kind and attentive, very nice spa, bar on 63 level unforgettable, we had so much fun there!! Restaurant for breakfast has very big international buffet and very lovely and kind hostess Yuli. I still can't forget her charming smile and... More

Was this review helpful? Yes 1
Caroline-Jane H, General Manager at The Address Downtown Dubai, responded to this review

Dear Guest Thank you very much indeed to taking the time to post your review. We were happy to read that you found your stay perfect and will be planning a return visit to the hotel as soon as possible. We were delighted to know that you enjoyed the spa and our restaurants and that our associates made such an... More

Johannesburg
1 review
5 of 5 stars Reviewed 1 week ago

Really loved my stay at the hotel. The entire experience and ambience was amazing. Loved the food, decor, smell and courteous staff who went out of their way to make my stay a memorable one. Overall, I would recommend the hotel to anyone.

Was this review helpful? Yes
Caroline-Jane H, General Manager at The Address Downtown Dubai, responded to this review

Dear Guest Thank you for taking the time to share your review with us. It is with great satisfaction that we received your wonderful review and knowing that you loved your stay at The Address Downtown is truly rewarding. We were delighted to hear that our associates went out of their way to make your stay a memorable one, which... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights early November and will always want to stay here when I visit Dubai. Complete attention to detail, hotel staff very attentive and polite, spacious and extremely clean and modern rooms and a view that can only be beaten by the Burj Kalifa which sits directly in front of the hotel, and only because it looks... More

Was this review helpful? Yes 2
Caroline-Jane H, General Manager at The Address Downtown Dubai, responded to this review

Dear Guest Thank you for reviewing your experience at The Address Downtown. We were absolutely delighted to know that you received great service and hospitality from our team and also that you very much enjoyed both the rooms and the beautiful views the hotel has to offer. Thank you for again for your review and for recommending the hotel, we... More

Jersey
Contributor
14 reviews 14 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived here after a revolting flight, and were met with a very crowded lobby, queues, and a general sense of chaos. Our room was pretty disappointing, and we couldn't reach the reception (busy signal). When we visited the lobby there was an initial hesitation about how to fix the situation, but then they upgraded us to a lovely one... More

Was this review helpful? Yes
Caroline-Jane H, General Manager at The Address Downtown Dubai, responded to this review

Dear Guest Thank you for sharing your feedback following your stay at The Address Downtown. Whilst we were glad to read that you would like to return and had an excellent experience at CUT, it is with sincere thanks that we acknowledge areas for improvement in your experience and those of our future guests. We would like to sincerely apologize... More

Sydney, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Amazing hotel with the best view in the city. From Check in to Check out everything was absolutely perfect. We had a room on the club lounge floor where all drinks and food are included which was very easy to manage our appointments. Highly recommend this hotel!

Was this review helpful? Yes 1
Caroline-Jane H, General Manager at The Address Downtown Dubai, responded to this review

Dear Guest Thank you for reviewing your experience following your stay at The Address Downtown Dubai. We were delighted to know that you had an absolutely perfect stay from the moment you arrived in the hotel all the way through to your departure. We were also glad to know that you enjoyed the benefits our Club Rooms have to offer... More

Kuwait City, Kuwait
Contributor
13 reviews 13 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel with the best location in Dubai. Amazing location right next to Dubai Mall, Burj Khalifa and Dubai Fountain. Their infinity pool is amazing with great views of Burj Khalifa and the fountain. Also, very nice buffet restaurants with huge collections of food from various cuisines.

Was this review helpful? Yes
Caroline-Jane H, General Manager at The Address Downtown Dubai, responded to this review

Dear Guest Thank you for reviewing your experience at The Address Downtown. We were pleased to read that you very much appreciated our privileged location and had the chance to relax by and enjoy our beautiful infinity pool. It is wonderful to know that you also enjoyed our lavish and delicious food selection at our restaurant Fazaris. We look forward... More

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 2 weeks ago

Had an amazing week stay at The Address Downtown, actually ended up extending a few more nights! Was met by the fabulous reception team with a very warm welcome & delicious welcome drink - a great way to kick off my week in Dubai. My room had front row seats to the beautiful hotel garden and pool and of course... More

Was this review helpful? Yes
Caroline-Jane H, General Manager at The Address Downtown Dubai, responded to this review

Dear Guest Thank you for taking the time to review and recommend The Address Downtown Dubai on trip advisor. We were delighted to read your wonderful comments on your stay and overall impression of the hotel. It is flattering to know that we managed to exceed your expectations and that you are planning on returning on your next visit to... More

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Additional Information about The Address Downtown Dubai

Address: Mohammed Bin Rashid Boulevard | Downtown Dubai, Dubai 9440, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Address Downtown Dubai 5*
Number of rooms: 196
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Also Known As:
The Address Downtown Dubai Hotel Dubai
Address Downtown Burj Dubai
Address Downtown Burj Hotel Dubai

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