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All 478 Dubai hotels

Flora Creek Deluxe Hotel Apartments

4.0 of 5 Hotel   |   Port Saeed Road | Deira, Dubai 119062, United Arab Emirates
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Flora Creek Deluxe Hotel Apartments
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88%
Ranked #71 of 478 Hotels in Dubai
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed June 3, 2012
SSC612 Pennsylvania
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972 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Flora Creek Deluxe Hotel Apartments
See the most recent reviews
Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 3, 2012

This was the 4th stay at the Flora Creek in the Privileged Floor Rooms. The Staff (Manoj and others) at the entrance are fantastic. The check-in is average even for the Privileged Floor Rooms occupants. No special attention as advertised. Also, the Privileged Floor Rooms amenities are not provided as advertised and the Floor Butler is not there anymore. The... More

Was this review helpful? Yes 2
Management response:

Thank you very much for your comment about your last stay at the Flora Creek Hotel Apartments. We are caring about our guest’s opinion which is always welcomed and are seriously taken into account. With regards to our breakfast, please note we are on the final stage of conceptualizing the final selection. Few more twicks and turns and everything will... More

riyadh
Contributor
11 reviews 11 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 2, 2012

Nice hotel with beautiful view on creek, the apartments were clean , good furniture, service was excellent from all staff , they were ready to help and any request done immediately, buffet breakfast is good , ( not as five star hotel). hotel facilities , good except swimming pool was closed during our stay. i recommend it for families.

Was this review helpful? Yes 2
Management response:

Thank so much for the wonderful words and positive comments. We are looking forward to welcome you again in Flora Creek Hotel Apartments. Warm Regards, Herve Peyre Cluster General Manager More

Dubai, UAE
Contributor
11 reviews 11 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed June 1, 2012 via mobile

I stayed here a year and half back, and had a nice experience, and looked forward to see them build on that, but what greeted me was a slow service, unpleasant and ageing rooms, with torn sofa, old mattress, dirty walls, and poorly maintained rooms. firstly, when we called for booking, they conveniently forgot to mention the swimming pool renovation... More

Was this review helpful? Yes 1
jubail saudia arabia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 30, 2012

Everything was ok except the swimming pool out of service and the sofa in the living room need to be change dirty.

Was this review helpful? Yes 2
Management response:

Thank so much for the wonderful words and positive comments. With regards to the pool, please be informed that we closed it temporarily to do deep cleaning and enhancement of the whole facilities. We will take your comments into consideration regarding the replacement of sofa during our next renovation plan. We are looking forward to welcome you again in Flora... More

Mumbai, Maharashtra, India
2 reviews
5 of 5 stars Reviewed May 29, 2012

flora creek is a great hotel i had stayed there with my family for around 9 days and they had given us room no 908 the room were well furnished ,The staff was also very helpfull and co-operative .the location of the hotel is also very good very close to metro and city centre mall.overall i would highly recomend any... More

Was this review helpful? Yes
Herve P, General Manager at Flora Creek Deluxe Hotel Apartments, responded to this review

Thank you for your positive comment on our location and hotel facilities. I am more than happy to read that you enjoyed your stay with us. I would like to say THANK YOU for your recommendation and encouraging other to book with us. We would be delighted to welcome you back to the Flora Creek Hotel Apartments. Warm regards, Herve... More

Baghdad, Baghdad, Iraq
2 reviews
3 of 5 stars Reviewed May 27, 2012

They charge you for unexpected things when you checkout such us "Room Services" even if you have called them to fix your broken TV in your room!!!

Was this review helpful? Yes
Dammam, Saudi Arabia
1 review
5 of 5 stars Reviewed May 26, 2012

I booked two bedroon with my family and two kids.my stay at this hotel was fantastic with first day with quick check in and nice welcoming and all services was avilable die my request.location was more that excellnt with all shopping mall and attractive shops around.staff all time helpful and do thier best to keep your stay nice and memorized.thanks... More

Was this review helpful? Yes
Herve P, General Manager at Flora Creek Deluxe Hotel Apartments, responded to this review

We are more than happy to read, that we could make you happy throughout your stay and that you could enjoy a great FLORA experience. We are also happy to hear that our team exceeded your expectations and you really enjoyed our facilities . Looking forward to welcome you back to Flora Creek Hotel Apartments. Warm regards, Herve Peyre Cluster... More

Georgetown, Malaysia
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 23, 2012

Every thing OK at the hotel, except that I could not freely access the balcony, because the window to the balcony was always locked. And I am afraid the the building under construction in front of the hotel, after completion, may hinder the present great Creek view from the hotel window.

Was this review helpful? Yes
Herve P, General Manager at Flora Creek Deluxe Hotel Apartments, responded to this review

Thank you for your warm comments and sharing your experience. With regards to access of the balcony please note that we kept it locked for security purposes. On your next visit, please do not hesitate to call our reception or bell desk to open it for you. We looking forward to welcome you back to Flora Creek Hotel Apartments. Warm... More

Riya
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 22, 2012

We use to stay at Le Meridien but this time we decided to stay at Flora Creek after reading many good comments on tripadvisor. We were early to check in but reception was very generous to give us room at 10am. The room and view was amazing neat & Clean, My kids were enjoying in such a large apartment the... More

Was this review helpful? Yes 2
Herve P, General Manager at Flora Creek Deluxe Hotel Apartments, responded to this review

Thank you for your feedback following your resent stay with us. I am more than happy to read, that you enjoyed staying with us. I am sure there are plenty of good hotel apartments around Deira, but the team members are the ones who make the difference. Your comment is showing us that we are in the right direction as... More

Doha,
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 19, 2012

I booked a two bedroom apartment for the family to stay for three nights 11-13 May 2012, and paid for a creek view. On check in ,it took us more than an hour , I was sent to a back view apartment without even telling me that my booked request is not available and more than that charged me for... More

Was this review helpful? Yes 3
Herve P, General Manager at Flora Creek Deluxe Hotel Apartments, responded to this review

First of all I would like to thank for having taken the time to give us a detailed feedback about your stay with us. Please accept my sincere apology for not meeting your expectations in some regards. I assure you that it does not reflect our usual level of service we deliver daily. I would be pleased to personally assist... More

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Additional Information about Flora Creek Deluxe Hotel Apartments

Address: Port Saeed Road | Deira, Dubai 119062, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Flora Creek Deluxe Hotel Apartments 4*
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