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Flora Creek Deluxe Hotel Apartments

#73 of 500 Hotels in Dubai
Certificate of Excellence
Port Saeed Road | Deira, Dubai 119062, United Arab Emirates
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Flora Creek Deluxe Hotel Apartments
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Ranked #73 of 500 Hotels in Dubai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
Amit C Dubai, United Arab Emirates
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1,127 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed today NEW

The location and rooms at Flora Creek Hotel Apartments, Dubai, are excellent by any standards. Their website describes the rooms etc., so I won't put in much about those aspects - they are in reality, as described. House keeping service is wonderful - I'd like to single out Ms. Poonam who provided wonderful service to the section I was in.... More 

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Port Harcourt, Nigeria
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

I have stayed at Flora Creek on two occasions, this being the second time. I felt a warm welcome from the door and the staff always had a smile on their faces from the concierge to housekeeping team, the staff were also very polite. I stayed in a one bedroom apartment, the space was amazing and had everything and I... More 

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1 review
4 of 5 stars Reviewed 5 days ago NEW

A very good two rooms apartment with excellent services. The place is clean and the staff very friendly. The housekeeping done very well and surely appreciate Poonam and Ronaldo for providing decent rooms and restrooms. The breakfast was great and the staff all conducted themselves in best manner. All in all, it was a beautiful decision to stay in the... More 

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I had someone book me a week at this hotel then I was not able to travel because of passport validity duration issue. The hotel was very inflexible, unwilling to cooperate and ended up having all my money for service I have not received. Reservations would not even let me talk to the manager. Terrible customer satisfaction, very selfish behavior... More 

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Tehran, Iran
1 review
4 of 5 stars Reviewed 1 week ago

that was my third stay at this hotel ,we spent 7 nights in a two bedroom apartment. it was close to shopping area and metro.rooms were clean and equipped with all amenities that everyone may need. there were two big balcony with a nice creek view .kitchen was good and clean. breakfast was great and staff was polite and friendly.... More 

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1 review
4 of 5 stars Reviewed 1 week ago

the location is just great as it gives you easy access to all the towns as well as being opposite Deira City Center The area around the Hotel gives you room to have a nice walk out in the mornings or evenings and a couple of convenient stores assures you can buy some things you would like in your room

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ivo_tzvetkov, Cluster Director of Operations at Flora Creek Deluxe Hotel Apartments, responded to this review

Dear Guest, Thank you for taking the time to post your most encouraging review on TripAdvisor. I am delighted that you had a positive overall stay with us, finding our location to have been great and I am proud to read you opening statement which mentions that our family members were “always at your service everywhere you went at the... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were overwhelmed with the customer care this hotel offers. All the staff were very polite and helpful. Always ready to assist. The property is centrally located, in Deira city center. Close to shopping mall and metro. Very convenient. We spent 5 nights here in a 1 bedroom apartment. The room was big, very spacious with a separate living room.... More 

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ivo_tzvetkov, Cluster Director of Operations at Flora Creek Deluxe Hotel Apartments, responded to this review

Dear Guest, Thank you for taking the time to rate your experience at our hotel and we are honored to receive a 10 out of 10 for Customer Service. I am also very happy that you found our location to have been convenient, that your apartment was spacious, that you were satisfied with the amenities and I am proud to... More 

Villa Rica, Georgia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Everything from the food to the staff was wonderful. The staff was professional and warm/welcoming at the same time. I have found that professional attitudes and actions do not always include a warm and welcoming attitude but the staff at Flora Creek did. The rooms were very neat and clean. Everything ordered from the kitchen was very good nothing was... More 

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ivo_tzvetkov, Cluster Director of Operations at Flora Creek Deluxe Hotel Apartments, responded to this review

Dear Guest, Thank you for sharing you most encouraging feedback. I am delighted that you had a great stay with us, that you enjoyed our food selection, that your apartment was clean and neat, that our location was convenient for your needs and I am very proud to read your description of our family member’s service delivery describing them as... More 

Kuwait
Top Contributor
69 reviews 69 reviews
49 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This was our second stay at Flora Creek and it won't be our last. Check-in was quick and smooth. The staff could not be more courteous if they tried. The hotel apartments are spacious and clean. Our 2 bedroom apartment had an extra bedroom (maids room) and 3 bathrooms plus a toilet. The large lounge is big enough to accommodate... More 

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ivo_tzvetkov, Cluster Director of Operations at Flora Creek Deluxe Hotel Apartments, responded to this review

Dear Guest, Thank you for taking the time to post your feedback on TripAdvisor. Your recommendation for a dustpan and brush has been noted for future consideration and please note that this is available at present upon request. I am delighted that overall you had a fabulous stay with us, finding our location convenient for your needs, your apartment to... More 

Durban, South Africa
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I was there with my family and had one of the two bedroom executive apartments. On arrival staff were professional and helpful. The walk to the room wasn't as pleasing. The smell from the garbage Shoot was emanating. The passage way had a very stuffy , musty old smell. The room was clean, neat .kitchen and bathrooms were very clean... More 

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