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Novotel Deira City Centre

8th street | Front of Deira City CentreMall, Dubai, United Arab Emirates
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Novotel Deira City Centre
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808 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jakarta, Indonesia
2 reviews
3 of 5 stars Reviewed yesterday NEW

The sofa bed is totally useless of only thin foam and doesn't match the description where 2 adults and 2 children will fit the room. The sofa bed is different from the normal Novotel sofa bed found in Europe Novotel and is only a twin instead of a double. There was water pressure problem and noise from children running up... More 

Review collected in partnership with Novotel Hotels

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Bucharest, Romania
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 1 week ago

I've been there in a bussines trip. It is a good location, but not the best, with very, very nice personel; rooms are ok but a mix of 3 and 4 stars! There is a pool, but not on the roof. Wi-fi is not very strong. So, this is an avarage hotel for Dubai!

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HotelsDirector, General Manager at Novotel Deira City Centre, responded to this review

Dear M. Straner, Thank you for taking the time to share your experience on Trip advisor and for choosing to stay at the Novotel Deira City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; your... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights during our family holiday. The location was fantastic. The Deira City Centre Shopping complex is right across the road which was extremely convenient. Sightseeing tour operators were also located within the shopping centre. Great variety for breakfast and friendly service. Rooms were cleaned daily and were comfortable.

Review collected in partnership with this hotel

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HotelsDirector, General Manager at Novotel Deira City Centre, responded to this review

Dear M. dani_krstevski, Thank you for taking the time to share your experience on Trip advisor and for choosing to stay at the Novotel Deira City Center. We are pleased to read your positive detailed review and are glad you had a great experience. It is our mission to delight our guests every time and we are glad that you... More 

Pune, India
Level Contributor
13 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

The Hotel is located right across the City Centre Deira, Dubai, making it convenient for those who want to shop to actually shop till you drop! No taxi queues, just wheel your trolley across the road to the Hotel. Also, very close to the Airport, so all-in-all a great time saver. Commuting to other business destinations like the Convention Centre... More 

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HotelsDirector, General Manager at Novotel Deira City Centre, responded to this review

Dear M. Dilip247, We appreciate you sharing your comments regarding your stay at the Novotel Deira City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Riyadh Province, Saudi Arabia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

this hotel has an amazing location , situated in the center of Dubai, and very close to DUBAI mall. the room is quite small. but their hospitality is very good, specially the reception. the hotel has a free underground parking, and a free wireless internet.

Was this review helpful? Yes 1
HotelsDirector, General Manager at Novotel Deira City Centre, responded to this review

Dear M. Phipo_piro, Thank you for sharing your experience on Trip advisor and for choosing to stay with us at Novotel Deira City Center Dubai. It’s always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive... More 

Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Got a very cheap deal for a weekend stay and it was more than we expected. Nice staff, pool, bar. Breakfast was limited in the range but still adequate. Taxis can be difficult to find but the hotel does have cars for a little more but still reasonable. Shopping centre opposite was handy.

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HotelsDirector, General Manager at Novotel Deira City Centre, responded to this review

Dear M. 3kidsinoneroom, We very much appreciate your comments regarding your stay at the Ibis Deira City Center Dubai. It is always a pleasure to receive positive feedback. Your feedback is very much appreciated and has been taken onboard as constructive suggestions to improve the kind of service we are expected to deliver. Thank you again for sharing your experience,... More 

Greater Sydney, Australia
2 reviews
4 of 5 stars Reviewed 1 week ago

Close to airport, across the road from Diera Mall. Staff were pleasant, pool lovely. A great breakfast every morning. Standard room was comfortable. Lots of taxis outside. Despite the heat of summer and Ramadan, it is still feasible to walk to closest metro. Metro and stations very new and wonderful air con.

Review collected in partnership with this hotel

Was this review helpful? Yes
HotelsDirector, General Manager at Novotel Deira City Centre, responded to this review

Dear M. Michael W, We appreciate you sharing your comments regarding your stay at the Novotel Deira City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Kish Island, Iran
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were at this hotel for 10 days. All of thing were OK. Breakfast and cleanliness were very good. Only size of room was small for us as a family with 4 members. Swimming pole of hotel is suitable for families too.I recommend this hotel to families and business persons.

Was this review helpful? Yes
HotelsDirector, General Manager at Novotel Deira City Centre, responded to this review

Dear M. Ali T, Thank you for taking the time to share your experience on Trip advisor and for choosing to stay at Novotel Deira City Center Dubai. We are glad you recommend the hotel. We are pleased to read your positive review and are glad you had a perfect experience. It is our mission to delight our guests every... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed here while I was waiting for my visa to Iran being processed. It was perfect value for money. It's not 5 star rated for a reason but I completely enjoyed my whole stay. Best staff ever. Very friendly and always willing to help you out with any problem.

Was this review helpful? Yes
HotelsDirector, General Manager at Novotel Deira City Centre, responded to this review

Dear M. Jabulani N, We very much appreciate your comments regarding your stay at the Novotel Deira City Center Dubai. It is always a pleasure to receive positive feedback. Your feedback is very much appreciated and has been taken onboard as constructive suggestions to improve the kind of service we are expected to deliver. Thank you again for sharing your... More 

Dubai, United Arab Emirates
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is built In modern style. Everything is simple and elegant. My family stayed there for 4 night and it was Nice stay. The location is perfect. Opposite Deira City Centre Mall, and close to DUBAI International AIRPORT, but u cannot feel that the AIRPORT is close. Hotel has FREE shuttle to Mamzar beach. The pool is after renovation... More 

Was this review helpful? Yes
HotelsDirector, General Manager at Novotel Deira City Centre, responded to this review

Dear M. Karina K, Thank you for taking time to share your detailed review on Trip Advisor of your stay with us at Novotel Deira City Center. Our guest observations are paramount to us. We thank you for all your comments and would like to assure you that we take pride in developing our team through a dedicated Training team,... More 

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