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Novotel Deira City Centre

4.0 of 5
8th street | Front of Deira City CentreMall, Dubai, United Arab Emirates
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Novotel Deira City Centre
Ranked #143 of 452 hotels in Dubai
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438 reviews from our community

Traveler rating
    102
    234
    69
    19
    14
See reviews for
Families
114
 
Couples
111
 
Solo
73
 
Business
113
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
London
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 10, 2013

I stayed here overnight for one night having arrived late on a flight into Dubai. Anyone who has stayed in a Novotel anywhere in the world will recognise the formula as their hotels are generally much of a muchness. It's clean, smart and efficient. Rooms are of a decent size (and kids stay and get breakfast free) and well equipped.... More

Was this review helpful? Yes 1
HotelsDirector, Manager at Novotel Deira City Centre, responded to this review
June 12, 2013

Thank you for taking the time to share your comment. We very much appreciate your positive comments regarding your stay. I have shared your comments with the team, especially concerning the quality of the services in general; so that they are aware of their contribution in helping to satisfy you and meet your expectations. We look forward to welcoming you... More

Perth, Australia
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 9, 2013

This hotel is located well. Directly opposite the Deira City Centre Shopping Centre. Room was tidy, cleanliness could have been better. Beds extremely uncomfortable - likened to laying on bricks with a sheet on them. There was a Minaret directly outside our room that called people to prayer 5 times a day - not handy early in the morning but... More

Was this review helpful? Yes
HotelsDirector, Manager at Novotel Deira City Centre, responded to this review
June 12, 2013

Thank you for taking the time to share your comment. We very much appreciate your positive comments regarding your stay. I have shared your comments with the team, especially concerning the quality of cleanness. Allow me to express my sincerest apologies, concerning the air condition. I would like you to rest assure that I am personally taking your remarks very... More

Mumbai (Bombay), India
Senior Contributor
46 reviews 46 reviews
46 hotel reviews
Reviews in 26 cities Reviews in 26 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 7, 2013

It is a Novotel so expect no surprises. Brisk, efficient and businesslike. I had a quick check-in. The room was comfortable, climate control worked, bathroom was clean and shower pressures and temperatures balanced. The Bed was very comfortable and I had a really nice sleep. There isa wonderful Mall called City Centre across the street and this is a really... More

Was this review helpful? Yes
See 6 more reviews by drallah for Dubai
HotelsDirector, Manager at Novotel Deira City Centre, responded to this review
June 9, 2013

Thank you for taking the time to share your comment. We very much appreciate your positive comments regarding your stay I have shared your comments with the team, especially concerning the quality of cleanness and services in general; so that they are aware of their contribution in helping to satisfy you and meet your expectations. We look forward to welcoming... More

Auckland Region, New Zealand
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 5, 2013

Following a long flight from Auckland we arrived at the hotel at 6.00am to a friendly welcome from the team on the front desk. Although our room was not supposed to be available to us until 2.00pm, we were told we could check in and move in at 11.00am. To freshen up we were given a key to the swimming... More

Was this review helpful? Yes 1
See 2 more reviews by Matt1811027 for Dubai
HotelsDirector, Manager at Novotel Deira City Centre, responded to this review
June 6, 2013

Thank you for taking the time to share your comment. We very much appreciate your positive comments regarding your stay. I have shared your comments with the team, especially concerning the quality of services in general; so that they are aware of their contribution in helping to satisfy you and meet your expectations. We look forward to welcoming you again... More

Luxembourg
1 review
4 of 5 stars Reviewed June 3, 2013

I prefer staying this hotel when I visit Dubai for short period. The service,location and cleanliness are always in good condtion. I had a consern during my last staying which i was not given the invoice. Besides I called the hotel and reminded them sending me the invoice, I havent received so far. Thiscan be considered a personnel mistake, but... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
HotelsDirector, Manager at Novotel Deira City Centre, responded to this review
June 6, 2013

Thank you for taking the time to share your comment. We very much appreciate your positive comments regarding your stay. I have shared your comments with the team, especially concerning the quality of servcices and the cleaness in general; so that they are aware of their contribution in helping to satisfy you and meet your expectations. Allow me to express... More

Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 1, 2013 via mobile

Handy to Deira City Mall. Great facilities, friendly helpful staff. Able to store lugage and have swim if on early flight and too early for room. The only thing I found challenging was the smoking in the bar area as used to smokefree public areas

Was this review helpful? Yes
HotelsDirector, Manager at Novotel Deira City Centre, responded to this review
June 4, 2013

Thank you for taking the time to share your comment. We very much appreciate your positive comments regarding your stay. I have shared your comments with the team, especially concerning the quality of customers; so that they are aware of their contribution in helping to satisfy you and meet your expectations. We look forward to welcoming you again at Novotel... More

Karachi, Pakistan
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 16, 2013

The hotel is OK. the rooms are good, The amenities are Reasonable, the location is however very appropriate, with an awesome mall right opposite the hotel, there is a very affordable eatery almost next door, for people who would love Pakistani foods. Easy access to the Dubai metro. The only minus is the internet, with only wired internet in the... More

Was this review helpful? Yes
HotelsDirector, Manager at Novotel Deira City Centre, responded to this review
May 19, 2013

Thank you for taking the time to share your comment. We very much appreciate your positive comments regarding your stay I have shared your comments with the team, especially concerning the quality of servcies; so that they are aware of their contribution in helping to satisfy you and meet your expectations. We look forward to welcoming you again at Novotel... More

Bangkok, Thailand
Top Contributor
89 reviews 89 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed May 15, 2013

It was my 1st visit in this property...I always travel to Dubai for my conference and everytime I stay near Burjaman but this time thought of changing as was travelling with my husband...and it was his first visit and wanted him to be close to eating & shopping when i'm away for the conference in the day time. City Center... More

Was this review helpful? Yes 1
See 5 more reviews by Ta8 for Dubai
HotelsDirector, Manager at Novotel Deira City Centre, responded to this review
May 19, 2013

Thank you for taking the time to share your comment regarding your stay. I have shared your comments with the team, especially concerning the quality of customers services. Allow me to express my sincerest apologies, concerning the quality of the cafe and fruit juice. I would like you to rest assure that I am personally taking your remarks very seriously... More

Sydney, Australia
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 15, 2013

We arrived on a late flight from Rome. Check in was easy, and was happy with the size of the room and its facilities. Staff in breakfast room was friendly, and the breakfast is abundant in choice, with an omelette bar also. Easy location to the metro and to the Deira City Centre mall across the road. Will certainly stay... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
HotelsDirector, Manager at Novotel Deira City Centre, responded to this review
May 19, 2013

Thank you for taking the time to share your comment. We very much appreciate your positive comments regarding your stay I have shared your comments with the team, especially concerning the quality of food in our restaurants and the good custoemrs services; so that they are aware of their contribution in helping to satisfy you and meet your expectations. We... More

Port Macquarie, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 14, 2013

Hotel is handy to airport and the Deira City Shopping Centre which is just opposite. Items not provided in bathroom - hair conditioner and shower cap. Air conditioning takes time to adjust to required temperature setting.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
HotelsDirector, Manager at Novotel Deira City Centre, responded to this review
May 19, 2013

Thank you for taking the time to share your comment regarding your stay. I have shared your comments with the team Allow me to express my sincerest apologies, concerning the air condition system in your room. I would like you to rest assure that I am personally taking your remarks very seriously and that urgent corrective measures will be taken.... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Very good(13)
  • Metro station(7)
  • Great location(6)
  • Shopping mall(4)
  • Friendly and helpful(3)
  • Pool area(3)

Additional Information about Novotel Deira City Centre

Address: 8th street | Front of Deira City CentreMall, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center Fitness Center Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#120 Family Hotels in Dubai
#122 Luxury Hotels in Dubai
#124 Business Hotels in Dubai
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located in the heart of historic Dubai Novotel Deira City Centre is directly opposite to Deira City Centre shopping mall and within the business and commercial district of Port Saeed. The hotel is only 5 min from Dubai International Airport (DXB) and 15 min from Dubai World Trade Center. It offers 188 guest rooms, ideal for a business trip or family breaks in in Dubai, as well as international and regional restaurants, fully licensed bars and an outdoor temperature controlled swimming pool. ... more   less 
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Also Known As:
Novotel Deira City Centre Hotel
Novotel Deira City Centre Hotel Dubai
Novotel Hotel Dubai
Deira City Centre Novotel

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Novotel Deira City Centre
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