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Legacy Hotel Apartments

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Next to Internet City Metro Station, Behind Eppco Petrol Station | Tecom, Al Barsha, Shaikh Zayed Road, Dubai, United Arab Emirates
Legacy Hotel Apartments
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Ranked #311 of 503 Hotels in Dubai
A recent review
4 of 5 stars reviewed 4 weeks ago
kathleen s Dubai, United Arab Emirates
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68 reviews from our community

Traveler rating
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    22
    5
    14
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18
9
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27
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

By far the worst hotel I ever stayed in in Dubai! The manager is a complete jerk who harassed the customers in a daily basis! I literally could not wait to leave that hotel! By far the worst place I ever stayed I do not recommend it to anyone!! The pool is horrible not even a pool, the gym is... More 

Was this review helpful? Yes 2
legacyhotelapartment, Guest Relations Manager at Legacy Hotel Apartments, responded to this review

Dear Guest, It pains me to read your angry comments about us on TripAdvisor! Please accept my profound apologies for failing to prevent your getting so upset, it will therefore be an honor if you could let me have your personal contact details, so I could directly make my personal amends to you? Looking forward to a chance of serving... More 

Dubai, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I have just spent one week at this hotel with family who were visiting. It is in a very good location immediately near the metro station so ideal for tourists. It has a small but adequate rooftop pool, small gym and sauna. The whole place was very clean with friendly helpful staff.

Was this review helpful? Yes 1
legacyhotelapartment, Guest Relations Manager at Legacy Hotel Apartments, responded to this review

Dear Adored Guest, Thank you for your honest and valuable review. We are grateful that you honored us by bringing your family to stay with us! We hope that economic reasons apart, you also chose us for being a family adoring hotel? If your family has left UAE, you will not be the only one missing them, for the Legacy... More 

Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed April 18, 2015

I stayed here for a month, sponsored by my company. The 1 BHK is sufficiently big to accommodate two people. Kitchen has basic utensil to cook food. This is situated in TECOM area which is residential, so there not much options for eat out or shop. Small super markets like blue pearl and carrefour are available. Dubai Internet City metro... More 

Was this review helpful? Yes
legacyhotelapartment, Guest Relations Manager at Legacy Hotel Apartments, responded to this review

Dear Guest, Thank you for a balanced review of our Tecom property. We are honored that you gave us a long time opportunity to look after you, and hope that in your month's stay, you will take some good memories with you and remember us to other people too. As we feel that you are now a part of a... More 

Jeddah, Makkah, Saudi Arabia
1 review
2 of 5 stars Reviewed February 18, 2015

If you want to seclude you family in a hotel then this is the place for you. Nothing to do in the hotel. The gym closes at 7pm including the pool. :( Downstairs the narrow lobby is mixed with a mini restaurant. No bar or somewhere to unwind. The trash bin in the room toilet is not opening. If you... More 

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legacyhotelapartment, Guest Relations Manager at Legacy Hotel Apartments, responded to this review

Dear Guest, Thank you for staying at our Legacy Hotel Apartments in Tecom, Dubai. We are sorry to know that our hotel did not meet your expectations during your stay. Guest’s comments are valuable to us which help us raise our standard further. Your concerns are being looked into, and I will revert back to you soon. Thanks and we... More 

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3 of 5 stars Reviewed January 29, 2015

I had checked into this hotel, the check-ic process was very long and tiring as they didn't have my booking confirmation and took a while to pull it out. the room assigned to my looked very old and over used. staff were very cold and not appealing at all. premises don't have a lot of facilities.

Was this review helpful? Yes
legacyhotelapartment, Guest Relations Manager at Legacy Hotel Apartments, responded to this review

Dear Guest, Thank you for your neutral interview, and you not only really kept it neutral, you were also fair through out the review, for which I am indebted! I profusely apologize for the failure on our side to impress you at all, yet you reached out to us to guide us to improving our act; 1. During your stay,... More 

London
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2015

We had a wonderful 1 week stay at the New Year Eve at this 1-bed room apartment next to Dubai Internet City Metro Station (2 minutes walk) with free parking. The metro station is just 2 stops away from the Mall of Emirates and if I am not wrong, 4 or 5 stops from the Dubai Mall. The staff were... More 

Was this review helpful? Yes 1
legacyhotelapartment, Guest Relations Manager at Legacy Hotel Apartments, responded to this review

Dear Guest, I and my team at Legacy hotel apartments thank you from the bottom of our hearts! We have passed on your encouraging comments to the whole team at the property, and the remarks were appreciated very much by all of us, as it is guests like you who ease the hard task of our profession of pleasing every... More 

Contributor
11 reviews 11 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 25, 2014

Very good location, just next to Metro Internet city and free parking with easy access to SZR. MOE not far. Nice staff at the reception and in general. Free wifi in the lobby. Large apartments a bit old fashion but that is ok. The real black point is the cleaning. Don't know if this is linked to the person in... More 

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legacyhotelapartment, Guest Relations Manager at Legacy Hotel Apartments, responded to this review

Dear Guest, We are sorry to know that you received cleaning services in your apartment which were less than your expectations, and have been told that Our Front Office Manager at the Tecom property has already met you to take care of the situation. We are sure that it it must have already been resolved by now, but in any... More 

Melb
Contributor
15 reviews 15 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 23, 2014

I stayed here for business under my company while the visa process takes place. This is my second review as i have to admit my stay didn't start off as planned. To give credit where credit is due, Mr Shahab Khan contacted me within hours of my post and arranged a meeting to rectify. Within 24 hours everything was fixed... More 

Was this review helpful? Yes
legacyhotelapartment, Guest Relations Manager at Legacy Hotel Apartments, responded to this review

Dear Guest, Thank you for your fair comments above! We owe it to guests like you who take the time and effort to go out of their way to guide some one to improve, and you have sparked the enthusiasm in the Legacy hotel team to perform to their best! Once again, Thank you very much. Khursheed Al Hasan Khan More 

Dubai, United Arab Emirates
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 15, 2014

At the end of our five month odysey in Dubai, at six different hotel apartments, this one was perfect - for us. The Legacy does not try to be a five star hotel but instead is a hotel apartment. It seems that the property may have been built as apartments and turned into serviced hotel apartments later. The apartment we... More 

Was this review helpful? Yes
legacyhotelapartment, Guest Relations Manager at Legacy Hotel Apartments, responded to this review

Dear Guest, thank you for your encouraging comments on TripAdvisor. There is a proverb "When you are missing some thing, you find it in the last place you look" Alas! Our team at the Legacy Tecom property are glad that you found us as the last place you looked for, in your last remaining time in Dubai. Next time in... More 

United Arab Emirates
Contributor
19 reviews 19 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 7, 2014

I stayed here for one night when celebrating my birthday in Dubai. Location is excellent, only ten mins in a taxi from central Dubai. Staff were all extremely friendly and polite. Rooms were very spacious and clean, fairly basic amenities but everything you needed was there. We had a large sitting room and a fully equipped kitchen also. Bed, pillows... More 

Was this review helpful? Yes
legacyhotelapartment, Public Relations Manager at Legacy Hotel Apartments, responded to this review

Dear Honored Guest, Thank you for taking the time to pat the back of our team at our Tecom property. Your Review was valuable, relevant and very encouraging! The Legacy team is excitedly waiting for your return to Legacy to give us the opportunity to serve you again, till then, Please accept our belated wishes for your birthday, and our... More 

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