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Legacy Hotel Apartments

Next to Internet City Metro Station, Behind Eppco Petrol Station | Tecom, Al Barsha, Shaikh Zayed Road, Dubai, United Arab Emirates
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Legacy Hotel Apartments
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Ranked #299 of 501 Hotels in Dubai
A recent review
3 of 5 stars Reviewed January 29, 2015
Roshan T Manama, Al Manamah, Bahrain
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65 reviews from our community

Traveler rating
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    21
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Jeddah, Makkah, Saudi Arabia
1 review
2 of 5 stars Reviewed February 18, 2015

If you want to seclude you family in a hotel then this is the place for you. Nothing to do in the hotel. The gym closes at 7pm including the pool. :( Downstairs the narrow lobby is mixed with a mini restaurant. No bar or somewhere to unwind. The trash bin in the room toilet is not opening. If you... More 

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legacyhotelapartment, Guest Relations Manager at Legacy Hotel Apartments, responded to this review

Dear Guest, Thank you for staying at our Legacy Hotel Apartments in Tecom, Dubai. We are sorry to know that our hotel did not meet your expectations during your stay. Guest’s comments are valuable to us which help us raise our standard further. Your concerns are being looked into, and I will revert back to you soon. Thanks and we... More 

Manama, Al Manamah, Bahrain
Contributor
15 reviews 15 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 29, 2015

I had checked into this hotel, the check-ic process was very long and tiring as they didn't have my booking confirmation and took a while to pull it out. the room assigned to my looked very old and over used. staff were very cold and not appealing at all. premises don't have a lot of facilities.

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legacyhotelapartment, Guest Relations Manager at Legacy Hotel Apartments, responded to this review

Dear Guest, Thank you for your neutral interview, and you not only really kept it neutral, you were also fair through out the review, for which I am indebted! I profusely apologize for the failure on our side to impress you at all, yet you reached out to us to guide us to improving our act; 1. During your stay,... More 

London
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2015

We had a wonderful 1 week stay at the New Year Eve at this 1-bed room apartment next to Dubai Internet City Metro Station (2 minutes walk) with free parking. The metro station is just 2 stops away from the Mall of Emirates and if I am not wrong, 4 or 5 stops from the Dubai Mall. The staff were... More 

Was this review helpful? Yes 1
legacyhotelapartment, Guest Relations Manager at Legacy Hotel Apartments, responded to this review

Dear Guest, I and my team at Legacy hotel apartments thank you from the bottom of our hearts! We have passed on your encouraging comments to the whole team at the property, and the remarks were appreciated very much by all of us, as it is guests like you who ease the hard task of our profession of pleasing every... More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 25, 2014

Very good location, just next to Metro Internet city and free parking with easy access to SZR. MOE not far. Nice staff at the reception and in general. Free wifi in the lobby. Large apartments a bit old fashion but that is ok. The real black point is the cleaning. Don't know if this is linked to the person in... More 

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legacyhotelapartment, Guest Relations Manager at Legacy Hotel Apartments, responded to this review

Dear Guest, We are sorry to know that you received cleaning services in your apartment which were less than your expectations, and have been told that Our Front Office Manager at the Tecom property has already met you to take care of the situation. We are sure that it it must have already been resolved by now, but in any... More 

Melb
Contributor
15 reviews 15 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 23, 2014

I stayed here for business under my company while the visa process takes place. This is my second review as i have to admit my stay didn't start off as planned. To give credit where credit is due, Mr Shahab Khan contacted me within hours of my post and arranged a meeting to rectify. Within 24 hours everything was fixed... More 

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legacyhotelapartment, Guest Relations Manager at Legacy Hotel Apartments, responded to this review

Dear Guest, Thank you for your fair comments above! We owe it to guests like you who take the time and effort to go out of their way to guide some one to improve, and you have sparked the enthusiasm in the Legacy hotel team to perform to their best! Once again, Thank you very much. Khursheed Al Hasan Khan More 

Dubai, United Arab Emirates
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 15, 2014

At the end of our five month odysey in Dubai, at six different hotel apartments, this one was perfect - for us. The Legacy does not try to be a five star hotel but instead is a hotel apartment. It seems that the property may have been built as apartments and turned into serviced hotel apartments later. The apartment we... More 

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legacyhotelapartment, Guest Relations Manager at Legacy Hotel Apartments, responded to this review

Dear Guest, thank you for your encouraging comments on TripAdvisor. There is a proverb "When you are missing some thing, you find it in the last place you look" Alas! Our team at the Legacy Tecom property are glad that you found us as the last place you looked for, in your last remaining time in Dubai. Next time in... More 

United Arab Emirates
Contributor
19 reviews 19 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 7, 2014

I stayed here for one night when celebrating my birthday in Dubai. Location is excellent, only ten mins in a taxi from central Dubai. Staff were all extremely friendly and polite. Rooms were very spacious and clean, fairly basic amenities but everything you needed was there. We had a large sitting room and a fully equipped kitchen also. Bed, pillows... More 

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legacyhotelapartment, Public Relations Manager at Legacy Hotel Apartments, responded to this review

Dear Honored Guest, Thank you for taking the time to pat the back of our team at our Tecom property. Your Review was valuable, relevant and very encouraging! The Legacy team is excitedly waiting for your return to Legacy to give us the opportunity to serve you again, till then, Please accept our belated wishes for your birthday, and our... More 

Dubai, United Arab Emirates
Contributor
18 reviews 18 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 25, 2014

great location, again close to malls, golf courses and beach, staff were good, rooms lacked a decent service, we had booked a 4 person and always had to ask for 4 towels, extra plates etc. The rooms were spacious and the main bed was good, though the couch bed was pitiful, the pool was small so don't expect to swim,... More 

Was this review helpful? Yes 1
legacyhotelapartment, Guest Relations Manager at Legacy Hotel Apartments, responded to this review

Dear Guest, your current review on TripAdvisor, about Legacy hotel apartments in Dubai, was Pretty Sound! Our team at the hotel were honored to have you as our guests, and you are being missed very much. Your sincere comments about the courtesy and helpfulness of the employees does not surprise us, as nice and kind people like you have kindness... More 

Mountain View, California
Contributor
12 reviews 12 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 15, 2014

This is our second time staying at Legacy Hotel Apartments. Being impressed the first time was the reason we came back. Our extended stay (3 weeks) saw us get upgraded at the time of check in, although all the rooms are very spacious and perfect for those looking for a nice hotel with a furnished apartment feel. We had our... More 

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legacyhotelapartment, Guest Relations Manager at Legacy Hotel Apartments, responded to this review

Dear Guests! Thank you for the honest and balanced review you penned for our Tecom property. It will surely be a just reward and encouragement for my enthusiastic team at the hotel, and please be assured that they will miss you and will eagerly await your return, for in the hotel grapevine, the staff also rates their guests, and they... More 

Senior Contributor
21 reviews 21 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 21, 2014

Great location next to the metro station, and a great variety of restaurants is available in the area. The hotel also has a clean pool on the roof with a very nice view of the city, a modest gym with the necessary equipments and a sauna. The entire staff was very nice and helpful, they offer a quick service and... More 

Was this review helpful? Yes 2
legacyhotelapartment, Guest Relations Manager at Legacy Hotel Apartments, responded to this review

Dear honored guest! Thank you for your sincere comments about our Tecom property, which will help any prospecting traveler to stop at our site, and also keep up the morale of our dedicated team at the hotel apartments. Hoping to see you back soon, Khursheed Al Hasan Khan More 

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