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Legacy Hotel Apartments

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Next to Internet City Metro Station, Behind Eppco Petrol Station | Tecom, Al Barsha, Shaikh Zayed Road, Dubai, United Arab Emirates
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Legacy Hotel Apartments
Best prices for: 1 room 1 guest
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Ranked #310 of 509 Hotels in Dubai
A recent review
4 of 5 stars reviewed 3 days ago
waltershackers Dubai, United Arab Emirates
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71 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Dubai, United Arab Emirates
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This time we booked a 2 bedroom apartment, got a great deal via the web site for 6 nights, the size of the place was brilliant and more than comfortable. free wifi was with the booking and fairly decent connection, good enough to stream. Kitchen was well equipped and large enough for me to make a mess when cooking for... More 

Was this review helpful? Yes
legacyhotelapartment, Guest Relations Manager at Legacy Hotel Apartments, responded to this review

Dear Guest, Thank you for your fair and encouraging review of our Tecom property. Our team thanks you for your appreciation, as from the time they choose this profession they know they will be performing back-breaking work every day with very little appreciation, so your comments have gone a long way in boosting their morale! A very big thank you... More 

Jersey, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for 3 months recently. Staff were all friendly and polite and always on hand to assist. Room was serviced twice a week and bed made and towels changed daily. The rooms are a bit tired but was adequate for my stay. Large kitchen which was sufficiently equipped. The pool, gym and sun terrace are very small and not... More 

Was this review helpful? Yes
legacyhotelapartment, Guest Relations Manager at Legacy Hotel Apartments, responded to this review

Dear Guest, Thank you for your fair and to the point review of our Tecom property in Dubai. It is an eye opener for us, as with a long staying guest in-house, we tend to start becoming familiar with them like family, and do not consider that they have to be given value for money for every moment they are... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 10, 2015 via mobile

By far the worst hotel I ever stayed in in Dubai! The manager is a complete jerk who harassed the customers in a daily basis! I literally could not wait to leave that hotel! By far the worst place I ever stayed I do not recommend it to anyone!! The pool is horrible not even a pool, the gym is... More 

Was this review helpful? Yes 2
legacyhotelapartment, Guest Relations Manager at Legacy Hotel Apartments, responded to this review

Dear Guest, It pains me to read your angry comments about us on TripAdvisor! Please accept my profound apologies for failing to prevent your getting so upset, it will therefore be an honor if you could let me have your personal contact details, so I could directly make my personal amends to you? Looking forward to a chance of serving... More 

Dubai, United Arab Emirates
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 27, 2015

I have just spent one week at this hotel with family who were visiting. It is in a very good location immediately near the metro station so ideal for tourists. It has a small but adequate rooftop pool, small gym and sauna. The whole place was very clean with friendly helpful staff.

Was this review helpful? Yes 1
legacyhotelapartment, Guest Relations Manager at Legacy Hotel Apartments, responded to this review

Dear Adored Guest, Thank you for your honest and valuable review. We are grateful that you honored us by bringing your family to stay with us! We hope that economic reasons apart, you also chose us for being a family adoring hotel? If your family has left UAE, you will not be the only one missing them, for the Legacy... More 

Dubai, United Arab Emirates
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed April 18, 2015

I stayed here for a month, sponsored by my company. The 1 BHK is sufficiently big to accommodate two people. Kitchen has basic utensil to cook food. This is situated in TECOM area which is residential, so there not much options for eat out or shop. Small super markets like blue pearl and carrefour are available. Dubai Internet City metro... More 

Was this review helpful? Yes
legacyhotelapartment, Guest Relations Manager at Legacy Hotel Apartments, responded to this review

Dear Guest, Thank you for a balanced review of our Tecom property. We are honored that you gave us a long time opportunity to look after you, and hope that in your month's stay, you will take some good memories with you and remember us to other people too. As we feel that you are now a part of a... More 

Jeddah, Makkah, Saudi Arabia
1 review
2 of 5 stars Reviewed February 18, 2015

If you want to seclude you family in a hotel then this is the place for you. Nothing to do in the hotel. The gym closes at 7pm including the pool. :( Downstairs the narrow lobby is mixed with a mini restaurant. No bar or somewhere to unwind. The trash bin in the room toilet is not opening. If you... More 

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legacyhotelapartment, Guest Relations Manager at Legacy Hotel Apartments, responded to this review

Dear Guest, Thank you for staying at our Legacy Hotel Apartments in Tecom, Dubai. We are sorry to know that our hotel did not meet your expectations during your stay. Guest’s comments are valuable to us which help us raise our standard further. Your concerns are being looked into, and I will revert back to you soon. Thanks and we... More 

Manama, Al Manamah, Bahrain
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed January 29, 2015

I had checked into this hotel, the check-ic process was very long and tiring as they didn't have my booking confirmation and took a while to pull it out. the room assigned to my looked very old and over used. staff were very cold and not appealing at all. premises don't have a lot of facilities.

Was this review helpful? Yes
legacyhotelapartment, Guest Relations Manager at Legacy Hotel Apartments, responded to this review

Dear Guest, Thank you for your neutral interview, and you not only really kept it neutral, you were also fair through out the review, for which I am indebted! I profusely apologize for the failure on our side to impress you at all, yet you reached out to us to guide us to improving our act; 1. During your stay,... More 

London
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 6, 2015

We had a wonderful 1 week stay at the New Year Eve at this 1-bed room apartment next to Dubai Internet City Metro Station (2 minutes walk) with free parking. The metro station is just 2 stops away from the Mall of Emirates and if I am not wrong, 4 or 5 stops from the Dubai Mall. The staff were... More 

Was this review helpful? Yes 1
legacyhotelapartment, Guest Relations Manager at Legacy Hotel Apartments, responded to this review

Dear Guest, I and my team at Legacy hotel apartments thank you from the bottom of our hearts! We have passed on your encouraging comments to the whole team at the property, and the remarks were appreciated very much by all of us, as it is guests like you who ease the hard task of our profession of pleasing every... More 

Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 25, 2014

Very good location, just next to Metro Internet city and free parking with easy access to SZR. MOE not far. Nice staff at the reception and in general. Free wifi in the lobby. Large apartments a bit old fashion but that is ok. The real black point is the cleaning. Don't know if this is linked to the person in... More 

Was this review helpful? Yes
legacyhotelapartment, Guest Relations Manager at Legacy Hotel Apartments, responded to this review

Dear Guest, We are sorry to know that you received cleaning services in your apartment which were less than your expectations, and have been told that Our Front Office Manager at the Tecom property has already met you to take care of the situation. We are sure that it it must have already been resolved by now, but in any... More 

Melb
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed December 23, 2014

I stayed here for business under my company while the visa process takes place. This is my second review as i have to admit my stay didn't start off as planned. To give credit where credit is due, Mr Shahab Khan contacted me within hours of my post and arranged a meeting to rectify. Within 24 hours everything was fixed... More 

Was this review helpful? Yes
legacyhotelapartment, Guest Relations Manager at Legacy Hotel Apartments, responded to this review

Dear Guest, Thank you for your fair comments above! We owe it to guests like you who take the time and effort to go out of their way to guide some one to improve, and you have sparked the enthusiasm in the Legacy hotel team to perform to their best! Once again, Thank you very much. Khursheed Al Hasan Khan More 

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