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Holiday Inn Express Dubai - Safa Park

2.0 of 5
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Sheikh Zayed Road and Al Wasl Road | Safa Park, Dubai, United Arab Emirates
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Holiday Inn Express Dubai - Safa Park
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Ranked #186 of 499 Hotels in Dubai
A recent review
5 of 5 stars reviewed 6 days ago
Aarti V Mumbai (Bombay), India
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358 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mumbai (Bombay), India
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I stayed for the 2nd time at Holiday Inn Express and must say that it was good to better this time. The buffet breakfast offers great choices. They have introduced buffet lunch and dinner , so no need to go out. THe staff was courteous right from the security to the reception, housekeeping and restaurant. Rooms are larger, brighter, cleaner..... More 

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Rafat_Gotta, Manager at Holiday Inn Express Dubai - Safa Park, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rafat Gotta Hotel Manager More 

Durham
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We booked this hotel due to it's location, with easy access to the Metro and the Dubai Mall. I wasn't expecting a view but I did request a quiet room as I'm a really light sleeper. The night prior to our flight home, we were woken by a disturbance in the corridor. There were some people worst for wear from... More 

Was this review helpful? Yes 2
Rafat_Gotta, Manager at Holiday Inn Express Dubai - Safa Park, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,... More 

Capital Federal District, Argentina
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've been 5 nights there and I liked evertything. First of all that a hotel thinks about smoking people (and room was without smell). Room comfortable and of good size. Good working desk with good light and good internet. Bathroom ok. From my window I see the Burj Kalifa and also when I was having breakfast. Good air conditioning. Good... More 

Was this review helpful? Yes 1
Rafat_Gotta, Manager at Holiday Inn Express Dubai - Safa Park, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,... More 

Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nice hotel about 400m from the Business Bay Metro Stop. Very clean and great service. The food at the restaurant is basic but good quality - they even stayed open late on our arrival so we could eat. Breakfast was fine also. Room was good quality and the free wifi was very good. The bar allows smoking and as a... More 

Was this review helpful? Yes 2
Rafat_Gotta, Manager at Holiday Inn Express Dubai - Safa Park, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rafat Gotta Hotel Manager More 

Toronto
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for two nights as we were in Dubai to attend the World Cup. To echo everyone else's comments, the location is great. A little detour around some construction, but once that is complete the access will be great. It's a very typical Holiday Inn. Front desk staff were friendly. Parking was free and easy - right outside... More 

Was this review helpful? Yes 2
Rafat_Gotta, Manager at Holiday Inn Express Dubai - Safa Park, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Yasir... More 

Dubai, United Arab Emirates
Top Contributor
127 reviews 127 reviews
13 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed March 18, 2015

Across from the Marriott this is a good alternative. Complimentary breakfast and a nice staff they try hard to please at every turn. The rooms are spacious and clean with modern fixtures and furnishings

Was this review helpful? Yes 3
Rafat_Gotta, Manager at Holiday Inn Express Dubai - Safa Park, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Yassir Rafique Asst. Front Office Manager More 

Gurgaon, India
1 review
4 of 5 stars Reviewed March 11, 2015

The property is well located at up scale safa park at Zayed Road. Complimentary drop and pick up for Dubai Mall, Metro station Business Bay just 7-8 minutes walking, complimentary breakfast to start your day. Overall very Good for business travellers. Nearby construction activities limit the traffic movement.

Was this review helpful? Yes
Rafat_Gotta, Manager at Holiday Inn Express Dubai - Safa Park, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Muhammad Rafique Asst. Front Office Manager More 

Naas, Ireland
Contributor
17 reviews 17 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 11, 2015

Stayed in the Holiday Inn express, one of the main advantages of the Hotel are its location. It is close to Dubai metro and only short distance by taxi to Dubai Mall, Beach, airport are all within easy distance of this hotel. The hotel is clean and staff friendly, in a quite location of Dubai. The Hotel is basic but... More 

Was this review helpful? Yes 1
Rafat_Gotta, Manager at Holiday Inn Express Dubai - Safa Park, responded to this review
Google Translation

非常感谢您对我们酒店的评论。我们很高兴得... More 

London
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 2, 2015

Basic hotel in a decent location. Pros and cons as follows: Pros: Location- decent location, only ten minutes drive from dubai mall or one stop via metro (station 5 mins walk). Also, ten to ten minutes cab ride to jumeirah beach. Location in dubai is very important given the amount of times you need to grab a cab. Staff- staff... More 

Was this review helpful? Yes 3
Rafat_Gotta, Manager at Holiday Inn Express Dubai - Safa Park, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,... More 

Rome, Italy
Contributor
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 2, 2015 via mobile

The hotel is located in a nice position, not too far from the airport, the dubai mall, the jumeirah beach and, of course safa park. The metro station is at 5 minutes walking distance. The room was good and decently clean. Staff is friendly and efficient. The only problem I had was about the use of the hotel shuttle because... More 

Was this review helpful? Yes 1
Rafat_Gotta, Manager at Holiday Inn Express Dubai - Safa Park, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Yassir Rafique Asst. Front Office Manager More 

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