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Holiday Inn Express Dubai - Safa Park

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Sheikh Zayed Road and Al Wasl Road | Safa Park, Dubai, United Arab Emirates
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1 room 1 adult
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Holiday Inn Express Dubai - Safa Park
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429 Reviews from our TripAdvisor Community

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Keene, New Hampshire
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

The hotel looked great. Located in a quiet area. Restaurant on site, didn't have a chance to try breakfast or any good from there but convenient that it was on site. Unfortunately in room 207, the carpet was old, the sofa was old, the remote looked like it wasn't cleaned in months, and the bed was a little on the... More 

Helpful?
Thank Mayur P
IHGService, Guest Relations Manager at Holiday Inn Express Dubai - Safa Park, responded to this review

Dear Mayur P, Thank you for being an IHG Rewards Club member and for taking the time to share your comments. I was concerned to see that you were not impressed with our property particularly with the condition of the room and with our staff service. I would like to apologize for any inconvenience these issues may have caused you... More 

Toronto, ON
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed at the HI Express in Safa Park for 2 nights. The staff was courteous, the rooms were well kept and the breakfast was plentiful. We arrived at 11am after a full night of travel and the staff was able to find us an early room. The hotel is a 7 minute walk from Business Bay Metro station... More 

Helpful?
Thank merchy10
Rafat_Gotta, Manager at Holiday Inn Express Dubai - Safa Park, responded to this review

Thank you for taking the time and sharing your comment about the experience during your stay at Holiday Inn Express Dubai - Safa Park. It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your positive comments were highly appreciated and shared with our team members. This is our greatest reward from... More 

Level Contributor
67 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Location is very good for Dubai (big city to have perfect location). Staff is very friendly and helpful; they really did best to make our stay comfortable (thank you all). Breakfast is very rich and for different cultures. They also offer buffet lunch and dinner for fair price (cheaper than outside restaurants nearby). Rooms are big and beds are comfortable.... More 

Helpful?
Thank juznivjetar
Rafat_Gotta, Manager at Holiday Inn Express Dubai - Safa Park, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Yassir Rafique Front Office Manager More 

New Delhi, India
Level Contributor
73 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

At its price point, Holiday Inn Express Safa Park is a safe option, especially given how expensive hotels can be in Dubai. The rooms and quiet and pleasant. The location is quite good too, about a 10-minute drive away from Dubai Mall. There is a metro station at about a 5-minute walk from the hotel.

Helpful?
Thank vm1981
Rafat_Gotta, Manager at Holiday Inn Express Dubai - Safa Park, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Yassir Rafique Front Office Manager More 

SJC
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for 4 nights. Mainly plan was to see different places in dubai and indulge in photography, so spent only nights and a couple of hours in early mornings. Room was less than basic. TV had 4 English channels, 2 news, 2 entertainment. Max volume limited to very low threshold. A fridge that did not work the first 2... More 

Helpful?
Thank rrm474
Rafat_Gotta, Manager at Holiday Inn Express Dubai - Safa Park, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,... More 

Las Pinas, Philippines
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is located in a quiet area though it is very accessible to the city. Metro station is just few minutes walk from the hotel. For guests with cars it has a free parking space. Room was average in size, toiletries limited typical of any Holiday Inn Express. Checking in very late at night, Athea the Duty Manager on... More 

Helpful?
Thank 766Amy
Rafat_Gotta, Manager at Holiday Inn Express Dubai - Safa Park, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Yassir Rafique Front Office Manager More 

Riyadh
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

5/5 - Stayed in this Hotel with my Family with two kids for 8 Nights, though this is more of Business Hotel, a very comfortable location , just 10 mins to Dubai mall and 15 to 20 mins to Mall of Emirates. -- 5/5 Should not forget to mention about the staff, Starting from security to Room Service ,all are... More 

Helpful?
Thank Naresheela
Rafat_Gotta, Manager at Holiday Inn Express Dubai - Safa Park, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Yassir Rafique Front Office Manager More 

Bengaluru (Bangalore), India
Level Contributor
109 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed December 30, 2015

It’s always difficult to review a Holiday Inn express as everything is standardized in these properties but this hotel stands out on few parameters. The rooms are very spacious compared to other properties of Holiday Inn express; the staff is over friendly which is a surprise element; lots of options to eat in the restaurant and location of the hotel... More 

Helpful?
Thank SiddharthDhamija
Rafat_Gotta, Manager at Holiday Inn Express Dubai - Safa Park, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Yassir Rafique Front Office Manager More 

Tipperary, Ireland
Level Contributor
101 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed December 23, 2015 via mobile

We stayed here in December for one night. The hotel is in quiet area of city. We arrived on early flight and we were lucky enough that they had our rooms ready. Nice welcome and man carried our bags to the room. We collected bags after day touring before airport run and man brought out our bags to car. We... More 

Helpful?
Thank TipperaryGirl82
Rafat_Gotta, Manager at Holiday Inn Express Dubai - Safa Park, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Yassir Rafique Front Office Manager More 

Level Contributor
1 review
5 of 5 stars Reviewed December 22, 2015 via mobile

Last April 6th 2015 was my first solo trip to Dubai. I was indeed very picky and skeptical on the accommodation as i wanted to get not only good, but reasonable and "safe" hotel. Afterall i'm a 21 years old lady traveling all alone and was looking to stay in for 6 days and 5 nights. Which of course i... More 

Helpful?
Thank Effa N
Rafat_Gotta, Manager at Holiday Inn Express Dubai - Safa Park, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Yassir Rafique Front Office Manager More 

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