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Ascott Park Place Dubai

Park Place Tower, Sheikh Zayed Road, Dubai 117452, United Arab Emirates
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Ascott Park Place Dubai
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112 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

excellent service from my arrival at dubai international airport to leaving the hotel for the airport. was greeted by the concierge at the airport for a complimentary airport transfer. got a complimentary upgrade upon checking-in. the 2-bedroom executive apartment allowed us to cook and even wash our laundry. every staff was so attentive to the finest details.

Review collected in partnership with this hotel

Was this review helpful? Yes
Jessie M, Front Office Manager at Ascott Park Place Dubai, responded to this review

Dear Mr. Ahmad, Thank you very much for taking the time to write a review about Ascott Park Place Dubai. I am glad the you had the opportunity to experience our spacious, modern and well appointed apartments, ideally located on the famous Sheikh Zayed Road. I have noted your warm comments and would like to thank you for your kind... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

After staying in the Marina several times this location felt a bit off in the beginning. That changed quite quickly as staying in this part of Dubai means you are close to a lot of hot spots. Though the standard appartements are not bad at all, the executive appartements are spot on. Very spacious, large living room and kitchen and... More 

Was this review helpful? Yes
Jessie M, Front Office Manager at Ascott Park Place Dubai, responded to this review

Dear Mr. Chris, Thank you for leaving your comments on Tripadvisor. We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests, motivates us to further improve our commitment to delivering good service. Once again,... More 

1 review
5 of 5 stars Reviewed 1 week ago

We stayed at Ascott Park Place Dubai for a one month, this is a great serviced apartment in Dubai, location and service is excellent. The checkin staff and porters were very friendly and courteous as well.

Review collected in partnership with this hotel

Was this review helpful? Yes
Jessie M, Night Auditor at Ascott Park Place Dubai, responded to this review

Dear Mr. Faisal, Thank you for leaving your comments on Tripadvisor. We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again,... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

i stayed in Ascott for the first time, i was very disappointed by the staff at the reception and the people working in the parking. The location is beautiful the hotel is clean but the service is horrible especially from the people wearing suits they are horrible. And it made our stay very difficult. An hotel is not 4 or... More 

Was this review helpful? Yes 1
Jessie M, Front Office Manager at Ascott Park Place Dubai, responded to this review

Dear Mr. Tim, Thank you for your valuable feedback. We regret that this incident left you with a negative impression. As there may be other factors surrounding this incident, we would appreciate it if you could please contact us at +971 4 310 8555 or Email me at marvin.cajuban@the-ascott.com, the details of your stay.so that we can investigate this further... More 

Bacolod, Philippines
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I was amazed with services and the amenitis of Ascott. this is the very first time that i tried this place and i would love to recommend it to my friends and families. Well maybe one of the factors with regards to the staff is because most of them are Filipinos and they are very friendly and approachable and easy... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Jessie M, Front Office Manager at Ascott Park Place Dubai, responded to this review

Dear Mr. Tano, Thank you for your feedback dated 20 May 2015. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once... More 

Perth, Australia
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Lovely apartment accommodation in Dubai at a very reasonable cost. Our two bedroom apartment was clean and well serviced. We were there for only one night and had limited time to get to where the main shopping was located. The location of the hotel made it impossible to walk there. You need a taxi or the train system to get... More 

Was this review helpful? Yes
Jessie M, Front Office Manager at Ascott Park Place Dubai, responded to this review

Dear Ms. Nancy, Thank you very much for taking the time to write a review about Ascott Park Place Dubai. I am glad the you had the opportunity to experience our spacious, modern and well appointed apartments, ideally located on the famous Sheikh Zayed Road. I have noted your warm comments about our friendly staff members and would like to... More 

Kota Kinabalu, Sabah, Malaysia
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and i had a very pleasant stay. Their F/O staff were very helpful. Sameer of concierge made sure we had our travel tours on time, he has a very pleasant attitude. The location of this hotel is very safe and there are several restaurants that serves middle eastern food, fast food and other international cuisines. There are also... More 

Was this review helpful? Yes
Jessie M, Front Office Manager at Ascott Park Place Dubai, responded to this review

Dear Ms. Undakimbin, Thank you for your feedback dated 11 May 2015. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once... More 

Makati, Philippines
1 review
5 of 5 stars Reviewed 3 weeks ago

Hotels, serviced apartments, they're almost the same. But the very friendly and responsive staff made the difference in making our stay in Ascott a really enjoyable one. I would definitely return to this hotel when visiting Dubai!

Review collected in partnership with this hotel

Was this review helpful? Yes
Jessie M, Front Office Manager at Ascott Park Place Dubai, responded to this review

Dear Sir, Thank you very much for taking the time to write a review about Ascott Park Place Dubai. I am glad the you had the opportunity to experience our spacious, modern and well appointed apartments, ideally located on the famous Sheikh Zayed Road. We look forward to welcoming you again at Ascott Park Place Dubai. Thank you. Warmest regards,... More 

Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

Location, amenities, etc. eveything what anybody needs to have a relaxing vacation ! The apartment has everything what you need: full equipped kitchen, amazing views, etc. exceeded our expectations!!!

Review collected in partnership with this hotel

Was this review helpful? Yes
Jessie M, General Manager at Ascott Park Place Dubai, responded to this review

Dear Ms. Jesica, Thank you for your email dated 10 May 2015. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once... More 

Beirut
1 review
5 of 5 stars Reviewed 4 weeks ago

Very convenient location, friendly staff and comfortable apartment. The Bateel restaurant at te entrance is exquisite! Only disadvantage was the week network reception at the 23rd floor. Excellent stay overall.

Review collected in partnership with this hotel

Was this review helpful? Yes
Jessie M, Front Office Manager at Ascott Park Place Dubai, responded to this review

Dear Mr. Houssam, It was a great pleasure having you stay at Ascott Park Place Dubai. Thank you for sharing your feedback about your stay experience with us on 2 May 2015. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We were delighted to learn that you... More 

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