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Ascott Park Place Dubai

Park Place Tower, Sheikh Zayed Road, Dubai 117452, United Arab Emirates
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Ascott Park Place Dubai
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120 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Emirate of Abu Dhabi, United Arab Emirates
3 of 5 stars Reviewed 2 weeks ago

Some of my request which I already sent it to the hotel through booking was not there or at least no one remind me about it or apologise to not have them on place.no valet parking or any parking on front of hotel

Review collected in partnership with this hotel

Was this review helpful? Yes
Jessie M, Front Office Manager at Ascott Park Place Dubai, responded to this review

Dear Mr. Hesham, Thank you for taking the time to provide us with your feedback. I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. Unfortunately,... More 

Dubai
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed at Ascott Park Place for 3 years (2012-2015). It was that good .... Location, service level, fitness centre, free parking, and friendliness of staff (I got to know all very well on a personal level). For my needs, it was perfect. Dubai is not cheap by any standards, but I found that Ascott was very good value for... More 

Review collected in partnership with this hotel

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Jessie M, Front Office Manager at Ascott Park Place Dubai, responded to this review

Dear Sir/Madam, Thank you for your email dated 5 July 2015. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again,... More 

Singapore, Singapore
1 review
4 of 5 stars Reviewed June 15, 2015

The rooms were excellent we had a great views of the financial center and Burj Khalifa on one side and Burj Arab on another side. Do ask for high floor although we got it without asking. We were upgraded from 2 to 3 rooms

Review collected in partnership with this hotel

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Jessie M, Front Office Manager at Ascott Park Place Dubai, responded to this review

Dear Sir/Madam, Thank you for your email dated 15 July 2015. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again,... More 

Taipei
Level Contributor
1 review
4 of 5 stars Reviewed June 10, 2015

This apartment is close to convention center , easy to reach Address Dubai mall .The room is clean and the kitchen is excellent ! There is a supermarket close to apartment , easy to get food and fruit ..

Review collected in partnership with this hotel

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Jessie M, Front Office Manager at Ascott Park Place Dubai, responded to this review

Dear Kappallme, Thank you for leaving your comments on Tripadvisor. We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank... More 

Riyadh
1 review
5 of 5 stars Reviewed June 10, 2015

I really enjoy staying here whenever I'm in Dubai. The hotel is in a very good location near almost everything. It is full of friendly staff and has spacious rooms with great view of the city. I like the area around it. A nice coffee shop is under it and pharmacy is close by. There is also a metro station... More 

Review collected in partnership with this hotel

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Jessie M, Front Office Manager at Ascott Park Place Dubai, responded to this review

Dear Anq1952, Thank you for leaving your comments on Tripadvisor. I am glad the you had the opportunity to experience our spacious, modern and well-appointed apartments, ideally located on the famous Sheikh Zayed Road. We look forward to welcoming you again at Ascott Park Place Dubai. Sincerely yours, Marvin Cajuban Night Auditor More 

2 reviews
4 of 5 stars Reviewed June 7, 2015

Everything was amazing!!! Ascott Park Place is just across the street of the Dubai World Trade Center and Expo. Apartments are always clean and very good equipped, the only one minus is an unstable WiFi network. There's a nice cafe on the ground floor, just waiting for you to visit.

Was this review helpful? Yes
Jessie M, Front Office Manager at Ascott Park Place Dubai, responded to this review

Dear Przemysław C, Thank you for your feedback We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 6, 2015

A very good location for central, almost 'downtown Dubai' and very conveniently linked to a well-stocked mini-market which also delivers to your apartment; and the a metro-station. The staff are extremely pleasant and helpful and as usual with many places in Dubai, end up saving the place. The gym is spacious and well equiped the pool is very large and... More 

Was this review helpful? Yes
Jessie M, Front Office Manager at Ascott Park Place Dubai, responded to this review

Dear Mr. John, Thank you very much for your recent feedback and for choosing Ascott Park Place Dubai as your ‘second home’. We were delighted with your feedback regarding your stay and have shared your compliments with our team. We pride ourselves on the level of customer service that we provide at Ascott Park Place Dubai and feedback such as... More 

Singapore, Singapore
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 2, 2015

excellent service from my arrival at dubai international airport to leaving the hotel for the airport. was greeted by the concierge at the airport for a complimentary airport transfer. got a complimentary upgrade upon checking-in. the 2-bedroom executive apartment allowed us to cook and even wash our laundry. every staff was so attentive to the finest details.

Review collected in partnership with this hotel

Was this review helpful? Yes
Jessie M, Front Office Manager at Ascott Park Place Dubai, responded to this review

Dear Mr. Ahmad, Thank you very much for taking the time to write a review about Ascott Park Place Dubai. I am glad the you had the opportunity to experience our spacious, modern and well appointed apartments, ideally located on the famous Sheikh Zayed Road. I have noted your warm comments and would like to thank you for your kind... More 

Veldhoven, The Netherlands
4 of 5 stars Reviewed May 28, 2015 via mobile

After staying in the Marina several times this location felt a bit off in the beginning. That changed quite quickly as staying in this part of Dubai means you are close to a lot of hot spots. Though the standard appartements are not bad at all, the executive appartements are spot on. Very spacious, large living room and kitchen and... More 

Was this review helpful? Yes
Jessie M, Front Office Manager at Ascott Park Place Dubai, responded to this review

Dear Mr. Chris, Thank you for leaving your comments on Tripadvisor. We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests, motivates us to further improve our commitment to delivering good service. Once again,... More 

1 review
5 of 5 stars Reviewed May 26, 2015

We stayed at Ascott Park Place Dubai for a one month, this is a great serviced apartment in Dubai, location and service is excellent. The checkin staff and porters were very friendly and courteous as well.

Review collected in partnership with this hotel

Was this review helpful? Yes
Jessie M, Night Auditor at Ascott Park Place Dubai, responded to this review

Dear Mr. Faisal, Thank you for leaving your comments on Tripadvisor. We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again,... More 

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