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Atlantis, The Palm

Travelers' Choice award winner
Hotel website
Crescent Road | The Palm, Dubai, United Arab Emirates
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Atlantis, The Palm
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Atlantis, The Palm
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8,151 reviews from our community

Traveler rating
    5,356
    1,666
    621
    250
    258
See reviews for
3,768
2,366
97
362
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,935)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (8151)
  • Mar-May only
    (1756)
  • Jun-Aug only
    (2202)
  • Sep-Nov only
    (2279)
  • Dec-Feb only
    (1914)
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2 reviews
4 of 5 stars Reviewed yesterday NEW

Upon arriving to Atlantis, the staff were exceptionally helpful. Our check in was easy and we were able to check in early as our plane arrived in Dubai at 6am from Australia. We were tired and hungry and were offered breakfast at an extra cost for the one day. The concierge in this hotel was the only person to ask... More 

Was this review helpful? Yes 2
Bareilly, India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

me and my family stayed here in this dream hotel in 2012 now I got the appourtunity to review this wonderfull hotel this hotel is boutique hotel it has a very good water park me and my wife had enjoyed a lot this is 100% touch my expectation

Was this review helpful? Yes 2
Europe
Senior Contributor
47 reviews 47 reviews
32 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed in the hotel for a 4 days stopover on a half board rate. The best thing in the hotel is the staff, everybody very friedly and helpful. Rooms are ok, but look a little bit worn out already. The hotel was crowded, and waiting lines for breakfast were long, at least a 30 min wait. Half board is... More 

Was this review helpful? Yes 4
Caldicot, United Kingdom
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at the Atlantis for 6 nights, 21-27th March. I had read a few reviews on Trip Advisor and one thing stood out, the long check-in times. I emailed the Hotel to ask if we could have an early check-in, as we had an overnight flight. I think their standard reply is "subject to availability" - which is fair... More 

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Just want to complement Atlantis, The Palm. Since we arrived the services from concierge, reception, housekeeping, restaurants, transportation have been impeccable. Language has been I barrier which is very impressive.

Was this review helpful? Yes 2
Greater Manchester, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

What a beautiful hotel, just amazing and everything anyone could possibly want in a luxury setting. Checked in at 0230 and everything was just ready and waiting for us, it was a great check in. Breakfast in Kaleidoscope is fabulous, a massive choiceand nothing is too much trouble for anyone. How the staff cope with some people must take the... More 

Was this review helpful? Yes 3
Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Too much rush was there at that time. Reception staff could not cope up. For check in and check out it took 2 hours. Stay was a good experience. Aqua venture is thouroughly enjoyable. White sand beach is where you want to relax.

Was this review helpful? Yes 2
Melbourne, Australia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for two nights in March 2015. We booked a Terrace Suite which came with Imperial club benefits n much more. If you don't mind paying extra, then i would highly recommend booking a suite as it comes with so many more benefits. Service was exceptional everywhere, starting from check in at Royal Majlis lounge to room service to... More 

Was this review helpful? Yes 4
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

hotel and its aqua park was great beside fantastic aquarium,the weak points is that most of the amenities are not free.also bell men are so lazy and luggages comes after one hour to your room,its the same as when you want to do check out. In aquapark also the tubes for using in aqua-park are rarely been found and you... More 

Was this review helpful? Yes 3
Bristol, United Kingdom
Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Myself and my boyfriend splashed out to stay here to finish off a 4 month backpacking trip around Asia/Australia and it was the perfect setting for our celebration!! The hotel itself if mind-blowing, it really is one of the most beautiful buildings I have ever seen. The grounds are perfectly kept, and the interior is traditional yet modern - and... More 

Was this review helpful? Yes 4
Hotel Review Summarization

What travelers say

  • Water park(245)
  • Imperial club(95)
  • Half board(91)
  • Dolphin bay(28)
  • Very expensive(28)
  • Very good(25)
  • Star hotel(15)
  • Great fun(13)
  • Royal pool(13)
  • Happy Hour(12)
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