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Atlantis, The Palm

Travelers' Choice award winner
Hotel website
Crescent Road | The Palm, Dubai, United Arab Emirates
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Atlantis, The Palm
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9,163 Reviews from our TripAdvisor Community

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Traveler rating
    6,032
    1,873
    700
    271
    287
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4,273
2,624
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2,174)
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Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed yesterday NEW

Stayed recently for four days with my family. As I stayed many times and everyting was perfect, the hotel was a little busy but the staff still very helpful, the restaurants awosme, I upgraded my room to imperial club room as usual which is very valuable for the families. Loved the breakfast and snacks in the lounge. Loved the team... More 

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London, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

great hotel, great water park for my kids. one down side was a female meber of staff in the bar where they serve afternoon tea who looked and talked down to my wife but all other staff where great and interacted with my kids as well as us

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just a perfect family holiday I have nothing bad to say at all.. I cant wait to return, the food is amazing but when we were there it was ramadan so some of the restaurants were closed, you could still eat and drink at the pool and the staff couldn't do enough for us. Dolphin bay is a must its... More 

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Level Contributor
4 reviews
1 of 5 stars Reviewed yesterday NEW

We stayed at the Atlantis for a couple of nights last weekend. This hotel is overrated , too crowded , lines for dinner, lines for breakfast. It is a very expensive hotel, but not the service is not up to the standard at all. Worst of all, I was double charged for the second night by mistake , when I... More 

Was this review helpful? Yes 1
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We are currently staying at the Atlantis as i write this. We have only been here 1 night, but i've seen it all enough to warn others of the dissapointment, and we still have another 3 nights to go. If we werent charged a cancellation fee we would be out of here and finding another hotel for the rest of... More 

Was this review helpful? Yes 5
Ballarat, Australia
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

we stayed here on the way home to break up the jet lag for the kids instead of sitting around the import for a few hours. We received the best customer service we have ever had anywhere. Every staff member was amazingly kind and genuine. We got picked up at the airport and driven back to the airport- it couldn't... More 

Was this review helpful? Yes 1
Cairo, Egypt
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

I visited Atlantis open buffet for a business dinner and it was very very good. The variety of food is so so good. You can have different authentic stations aside of appetizers and sushi and soup. Also the dessert has a very big collection.

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Melbourne, Australia
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I enjoyed my stay at Atlantis very big room when you enter to find my room it remind me of I am in Venetian Hotel Las Vegas the design of it. The Lobby it's beautiful it's like Italian style way all around like Palazo Vecasse hotel in Queensland Gold Coast it's beautiful. My room is huge I had good view... More 

Was this review helpful? Yes 1
Jakarta, Indonesia
Level Contributor
57 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

First of all this hotel is a great value. We bought a family package for the Imperial floor room. And the package was all inclusive. We do not have to pay for anything when we stayed there (Room 16415) In this aspect it is certainly 5 stars. The hotel and restaurant staff are great. Very friendly and pro. No compplaints... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 days ago NEW

Me and my family was staying at The palm, Atlantis, Dubai and we had a wonderful time. We uppgraded to Imerperial Club were we had access to the imperial lounge, breakfast ,lunch , snacks and dinner during the whole stay (7 days). The stay were very helpful and everybody was a guest. In the resturant they sang for my son... More 

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Hotel Review Summarization

What travelers say

  • Water park(222)
  • Half board(89)
  • Imperial club(81)
  • Very expensive(26)
  • Dolphin bay(24)
  • Very good(21)
  • Star hotel(13)
  • Royal pool(13)
  • Happy Hour(11)
  • Deluxe room(11)
Questions? Get answers from hotel staff and past guests. Ask a question

6,694 photos of this hotel

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Bathroom (124)
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View from room (485)
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Business center/function rooms (15)
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Family/play areas (43)
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Dining (54)
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Room/suite (113)
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Business center/function rooms (90)
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