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Atlantis, The Palm

Travelers' Choice award winner
Hotel website
Crescent Road | The Palm, Dubai, United Arab Emirates
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Atlantis, The Palm
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Atlantis, The Palm
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8,158 reviews from our community

Traveler rating
    5,361
    1,668
    621
    250
    258
See reviews for
3,773
2,367
97
362
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,939)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (8158)
  • Mar-May only
    (1763)
  • Jun-Aug only
    (2202)
  • Sep-Nov only
    (2279)
  • Dec-Feb only
    (1914)
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2 reviews
4 of 5 stars Reviewed today NEW

The hotl was incredible, almost sereal with its amazing fish tank and beautiful glass statue. Good points - staff are very friendly and can't don enogh for you, the restaurant food is out of this world, the rooms (we had a basic double) was a good size and very pleasant, always clean and great shower nicely decorated. Taxis where not... More 

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muscat
Contributor
20 reviews 20 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed today NEW

We stayed in this Palace , in March 22nd for 2 nights. kids loved it , everything about the Hotel is GRand . We stayed in Imperial Club room. which was amazing , the check in was separate Majlis room, and can checking early if you want. just give a request before, and it was smooth,club room WiFi is free.... More 

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London, United Kingdom
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We had a great Christmas with our two year old at the Atlantis. Lots of activities. The service was very good and every Resturant catered to our vegetarian requirements. The hotel lobby is very busy which is quite disappointing as lots of people coming to view the hotel. Overall a very nice family hotel. Can't go wrong.

Was this review helpful? Yes 3
Portsmouth
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed yesterday NEW

First time in Dubai and I have to say that my wife, two young chidren and I absolutely loved it. We'd booked a b&b, half board, suite and from picking us up in a private car, from the airport, to dropping us off again, we couldn't fault the service. The package we'd booked allowed us to use the VIP lounges... More 

Was this review helpful? Yes 4
London, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

I travelled to Dubai to stay at the Atlantis with my parents and two siblings in mid March. My parents stayed at the Atlantis 5 years ago and loved it so much they wanted to take my sister, brother and I for a second trip. I must start with the grounds of the hotel, the room, the restaurants etc… The... More 

Was this review helpful? Yes 5
South Australia, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Upon arriving to Atlantis, the staff were exceptionally helpful. Our check in was easy and we were able to check in early as our plane arrived in Dubai at 6am from Australia. We were tired and hungry and were offered breakfast at an extra cost for the one day. The concierge in this hotel was the only person to ask... More 

Was this review helpful? Yes 4
Bareilly, India
Contributor
11 reviews 11 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

me and my family stayed here in this dream hotel in 2012 now I got the appourtunity to review this wonderfull hotel this hotel is boutique hotel it has a very good water park me and my wife had enjoyed a lot this is 100% touch my expectation

Was this review helpful? Yes 3
Europe
Senior Contributor
47 reviews 47 reviews
32 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed in the hotel for a 4 days stopover on a half board rate. The best thing in the hotel is the staff, everybody very friedly and helpful. Rooms are ok, but look a little bit worn out already. The hotel was crowded, and waiting lines for breakfast were long, at least a 30 min wait. Half board is... More 

Was this review helpful? Yes 9
Caldicot, United Kingdom
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Atlantis for 6 nights, 21-27th March. I had read a few reviews on Trip Advisor and one thing stood out, the long check-in times. I emailed the Hotel to ask if we could have an early check-in, as we had an overnight flight. I think their standard reply is "subject to availability" - which is fair... More 

Was this review helpful? Yes 8
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Just want to complement Atlantis, The Palm. Since we arrived the services from concierge, reception, housekeeping, restaurants, transportation have been impeccable. Language has been I barrier which is very impressive.

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Water park(240)
  • Imperial club(94)
  • Half board(91)
  • Dolphin bay(28)
  • Very expensive(28)
  • Very good(24)
  • Star hotel(15)
  • Royal pool(13)
  • Great fun(12)
  • Happy Hour(12)
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