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Atlantis, The Palm

Travelers' Choice award winner
Hotel website
Crescent Road | The Palm, Dubai, United Arab Emirates
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Atlantis, The Palm
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Atlantis, The Palm
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8,590 reviews from our community

Traveler rating
    5,643
    1,761
    658
    260
    268
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3,977
2,487
101
376
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2,054)
Date | Rating
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    (2278)
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plymouth
1 review
5 of 5 stars Reviewed yesterday NEW

Visited in January 2015 stayed 2 nights post cruise. As we drove up we knew we were in for an incredible 2 nights . Checked in early and were upgraded to imperial club lounge ( without imperial club benefits ) were allowed instant access to room which was so handy with 2 young children . Room Room was incredible to... More 

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Carlisle, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

We booked an Imperial Club room at the Atlantis and found the hotel, service, food the most wonderful experience. Special mention to the staff at Imperial Club reception, Aizhan and Sunny. So friendly and helpful. Always spoke and had a smile on their face. My 40yr old husband loved the water park!! We will definitely be going back in the... More 

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England
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

Reception area amazing, aquarium underground brilliant, food quality great, rooms good standard BUT its big and unfriendly with hordes of people seemingly everywhere. The pool is great but crowded and the man made beach is good as a novelty if you like lying on the sand/sunbed overlooking the Bull Ring in Birmingham. An experience and one to tick off -... More 

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Province of Granada, Spain
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here twice and although the hotel and facilities are incredible it is very expensive and out on a limb on the palm, much better priced hotels in the centre of town and most are just as good. I was expecting pure luxury after staying in other hotels in Dubai but was sadly disappointed with the room. The aquarium is... More 

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London, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel is amazing. All the staff are very friendly and helpful, I had read some reviews on here about people having problems with check in but we had no problems at all. we arrived at 11am on a Saturday and were checked in straight away. The hotel is spotlessly clean. There are lots of restaurants and the 2 buffet... More 

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Lusaka, Zambia
1 review
3 of 5 stars Reviewed yesterday NEW

My partner and I chose Atlantis as a romantic destination which was also a luxury resort. It turned to be one of those family holiday destinations which parents with young children will definitely like. As our objective was to have a nice romantic time away we found the resort too noisy and not at all cosy. Happy hour was also... More 

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Glasgow, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

I spent 3 nights at Atlantis as part of my 50th birthday celebrations after staying at another hotel on the Palm. Good points - lovely room, nice restaurants, beach & hotel all stunning. Bad points - too busy, noisy, chaotic, full of children. I enjoyed my stay although think this hotel is better suited to people with children as definitely... More 

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Caerphilly, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Wow what a hotel. We went as a family of 3 which included myself, hubby and 2.5 year old. It is easily one of the best hotels I have ever stayed in. The staff are exceptionally friendly and cannot do enough for you. We stayed in the west towers which were great however, on the weekend the outdoor nightclub can... More 

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Birmingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed her last week for 2nts before going to the Mina A Salam, it was a special holiday for my 40th....not sure what to expect as I'd seen excellent reviews and poor! Well what can I say... It was amazing from the drive up to the Atlantis to everything inside. We were luckily enough to be... More 

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2 reviews
1 of 5 stars Reviewed yesterday NEW

We stayed in the hotel suite for 3 nights last week. My son was a bit sick, so one night I ordered chicken congee for him using their in-room dining service. After we got it delivered, it was a plain congee with not a single piece of chicken. I called, and the lady said she will check. When she called... More 

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Hotel Review Summarization

What travelers say

  • Water park(222)
  • Half board(89)
  • Imperial club(81)
  • Very expensive(26)
  • Dolphin bay(24)
  • Very good(21)
  • Star hotel(13)
  • Royal pool(13)
  • Happy Hour(11)
  • Deluxe room(11)
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Pool/beach area (24)
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Hotel & grounds (32)
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