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Atlantis, The Palm

5.0 of 5 Crescent Road | The Palm, Dubai, United Arab Emirates
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Atlantis, The Palm
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Atlantis, The Palm
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7,310 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

It was everything we expected. Stay was awesome, food was great. Great buffet fir dinner. A great breakfast buffet with pork, bacon and sausage. You want to go here. The outdoor restaurants for lunch by the pool. And then the waterpark. As expected. Great!!

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Honestly speechless. The architecture, the facilities, the staff are all amazing!!! We purchased an Imperial Club room - which is well worth it!! Only negative thing is it's location - it's quite far away from most things. This being said the many malls send busses there free of charge so you go can pop into downtown dubai with no hassle!... More

Was this review helpful? Yes 3
Liverpool, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

Booked an Imperial Club room with my family for a weekend one night break, and were absolutely blown away by the service. On arriving at the large reception, we were escorted to a separate reception, where they immediately took us up to the club lounge on the 12th floor, and allowed us to sit and have snacks and drinks while... More

Was this review helpful? Yes 2
Castricum, The Netherlands
Contributor
16 reviews 16 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed yesterday NEW

- We went to the public bar at the beach and when we were installed they asked for our credit card to withdraw immediately 500 dirham (about 100 euro). This is what you had to spent at least when you wanted to sit there... So we felt a bit ripped off.... A hamburger for example cost 95 dirham (20 euro!!)... More

Was this review helpful? Yes 3
Southend-on-Sea, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

We arrived at the hotel at 8.30 am from London. We were made aware that check in was 3 pm so were not surprised when we were told the room was not available. We were shown to a room where we could change into beach wear and we spend our time catching up with some sleep on the beach. The... More

Was this review helpful? Yes 2
Chippenham, United Kingdom
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I have just returned from a 6 night 7 day holiday at Atlantis and it was fantastic. This is our 4th time to Dubai but 1st time at Atlantis the customer service here is the best we have ever experienced and we are frequent travellers. We were given early fast check in so no waiting around until... More

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

My fiancé and I have just got back from staying at the Atlantis for seven nights (he has stayed there on around six other occasions) we travelled from Manchester to Dubai. On arrival at the hotel after a slow check in (with no mention of our half board at the hotel which we had booked) myself and my fiancé were... More

Was this review helpful? Yes 3
Leicester, United Kingdom
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our second visit to Atlantis and I must say the service was good before, but it was even better this time. The staff were so friendly and obliging nothing was to much trouble. The room was very pleasant and well appointed, towels and dressing gowns were changed every day. Plenty of water supplied. A tip for you ,buying... More

Was this review helpful? Yes 3
Exeter, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at The Atlantis when my daughter turned 5. We thought it would be nice to spend a few days there, do the dolphin experience and waterpark. Check in was a little busy, but the size of the hotel is like a small city so be prepared for a hectic time. We stayed in an ocean view room which... More

Was this review helpful? Yes 3
London
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed at Atlantis for 5 days with our 1yr old and 3yr old. It was my wife's 40th so we were keen to make this a treat. My first impression was that the hotel was grand, very large, very clean but also a little overdone and perhaps a bit tacky....well, this is Dubai, right? The room was great -... More

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Water park(315)
  • Imperial club(129)
  • Half board(114)
  • Very good(47)
  • Dolphin bay(40)
  • Star hotel(29)
  • Very expensive(28)
  • Deluxe room(19)
  • Buffet restaurant(18)
  • Royal pool(17)

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
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Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai

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