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Atlantis, The Palm

Travelers' Choice award winner
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Crescent Road | The Palm, Dubai, United Arab Emirates
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Half Board Offer
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1 room 1 guest
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9,512 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2,267)
Date | Rating
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  • All months
    (9512)
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    (2232)
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    (3090)
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    (2277)
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    (1913)
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1 review
4 of 5 stars Reviewed today NEW

Very children friendly and the staff is very helpful and curteous. The restaurants serve great food from around the world and most of them are children friendly. It would have been better to have a half board with another meal in the hotel but we only had breakfast as there is so much to do in the hotel itself that... More 

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Sydney
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23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed today NEW

The room is spacious with a king size bed. The bathroom is large offering a separate shower recess and a separate toilet cubicle. It wasn't really a balcony just a sliding door that could be opened. 2 restaurants were available for a very good breakfast. We had half board and chose dinner each night where there was a choice of... More 

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Alnwick, United Kingdom
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed today NEW

Sorry to say this is the WORST hotel we've ever stayed in. It promises so much and has so many good features but is entirely let down by the staff. The Good The pools, the rooms, the cleaners, and the food are all good. In fact, they're great! The Bad The extortionate prices, the lack of care and attention, the... More 

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Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed today NEW

Well it's been a whole year since we were here last and I must say its the best/Safest family hotel we have stayed in. With 23 restaurants you are spoilt for choice with the food available, if you are a family I would suggest going for the imperial club option which will save you money. All the staff in the... More 

Was this review helpful? Yes 3
Iran
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Me and my 5 years son and my wife were staying from 18 to 21 July room no 4371 the West Wing in this magnificent hotel .matter how magnificent Atlantis Hotel.Everything was OK.right all the places was nice and clean. the best and most respected officials in the water parks ,pools,restaurants and staffs anywhere in hotel.it was better if you... More 

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London, England, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

Brilliant service and the people were great and warm. The room was also clean and nice and the porters were very good at what they do. I would advise if you can afford it to get the half board or the Imperial club room as it would save you on lunch and dinner, as the happy hours between 5-7pm was... More 

Was this review helpful? Yes 3
Leicester, England
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

We chose the Atlantis for a luxury holiday celebration trip to Dubai, I was part of a large group. Overall we had a good time, but that was more about the company than the hotel. We had expected the hotel and bedrooms to be more luxurious. The bedrooms and hotel decor was just mediocre. I certainly expected more for the... More 

Was this review helpful? Yes 8
Aylesbury
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was one of the best hotels I have stayed at. The room was spacious and clean with a great view of the pool from the balcony. We stayed on the East Wing and so found that both the waterpark and the restaurants were easier to get to. We ate at several of the restaurants within the hotel and always... More 

Was this review helpful? Yes 3
London
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed yesterday NEW

In August we stayed at the Imperial Club, which I highly recommend because it includes half board and some other valuable extras. Overall, the hotel was very crowded and staying at the Imperial Club safes some time and money. However, even at the Imperial Club we needed to queue up for breakfast, high tea and at happy hour. For dinner... More 

Was this review helpful? Yes 6
Sydney, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We loved it here, wish we could have stayed for more than one night! The prices of food & drinks are super $$$ but that is more than made up for by the extremely courteous staff, an awesome waterpark, and a very clean and spacious hotel. I would suggest a 2 night stay at least. It's awesome!!

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Water park(222)
  • Half board(89)
  • Imperial club(81)
  • Very expensive(26)
  • Dolphin bay(24)
  • Very good(21)
  • Star hotel(13)
  • Royal pool(13)
  • Happy Hour(11)
  • Deluxe room(11)
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