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Copthorne Hotel Dubai

Port Saeed Road | Deira, Dubai, Dubai 119311, United Arab Emirates
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Copthorne Hotel Dubai
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Copthorne Hotel Dubai
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226 reviews from our community

Traveler rating
    53
    87
    51
    21
    14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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    (67)
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Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

I was there 6th and 7th of July 2014 ,it was great stay , All staff are fantastic in reception,breakfast dining & housekeeping, one good thing about hotel metro rail only 4 mins walk in a straight line to metro station, The breakfast was good , free Wi-Fi was slow.one complaint about dinner,in buffet i found lack of Indian dishes

Was this review helpful? Yes
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Viviek K, Thank you for taking the time to share your experience with us and other travelers. I really appreciate the positive feedback, it is very encouraging and I look forward to sharing it with my team. In regards to the Indian dishes, I hope on the next stay you will visit our Indian Restaurant, Rangeela, also on the... More 

Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Good Price which was the reason for the booking as a stopover. Free upgrade to Suite although chairs were very dirty and stained otherwise rooms were nice. Staff quite nice, Indian Restaurant and staff was outstanding , close to City Mall if you like your shopping otherwise would choose nearer to beach resort next time.

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CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Grahamtp1970, We are all very glad to read you have enjoyed your stay with us, thank you for the review! We have many leisure guests who also enjoy the size of the rooms and handy location to Deira City Centre, the old souks, Dubai Creek and many other of the city's attractions, so it is also encouraging that our... More 

Giza, Egypt
1 review
5 of 5 stars Reviewed 1 week ago

It was not my 1st time to be resident in this Hotel during my visit to Dubai. But really this time I felt something different , the staff were very friendly specially front disk staff and security staff whom they were very welcoming and very cooperative. The suite was very clean and well furnished and there is no single item... More 

Review collected in partnership with this hotel

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CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear aboukarim160 That's a really kind review of our property, thank you so much! I am very pleased to read that you enjoyed your stay even more this time, and appreciate that you have taken the time to share that experience with other travelers too. I look forward to sharing your recognition of the teams effort with them personally, and... More 

1 review
5 of 5 stars Reviewed 1 week ago

Everything was perfect!we had a suit in 13th floor and the view was great. Staff were polite and kind... and foods tasted divine!! Specially the seafood soup... yum yum! We enjoyed so much! Thanks for your hospitality copthorne people ;-)

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CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Nastaran T, A pleasure to have had you & the family stay with us, and thank you for the great review. I should also thank Chef, and the rest of our team for looking after you! They will be very happy to read your comments and know that their work & dedication is not going unrecognized. Thank you again... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Me and my family have been to Dubai on numerous occasions and this being our first stay at this hotel we were taken by surprise on the kindness and warm welcoming atmosphere we received despite our unscheduled arrival. The receptionist was very helpful the security took care of our vehicle and had a wonderful complementary breakfast next morning. Both check... More 

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CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear daanshaaban, Many thanks for your kind and wonderful review of the Hotel. It makes me feel very proud that our team have been able to provide such a level of service that you are so keen to return on the next visit. We are also very fortunate to be located within walking distance of the Deira City Centre and... More 

london
Contributor
14 reviews 14 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Avoid this hotel. So devoid of anything and hideous food and grumpy staff Ok/ so we didn't stay here by choice 😢- dumped here but such a depressing place even for overnight Food awful - most staff totally unfriendly

Was this review helpful? Yes 2
Abu Dhabi, United Arab Emirates
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

it was my 1st time i choose this hotel located near to deira city center mall nice location front desk staff was so friendly special thanks to Mr tohimy for arranging a nice room (grest service) and lady at front desk Fatima for her great hospitality i will recommend her to be you host so she can take good care... More 

Was this review helpful? Yes 1
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Salman K, Thank you so much for your kind words and support to our team! Your feedback is very encouraging and I am very proud to share this with both Tohamy and Fatma along with the rest our our team. We are very fortunate to not only have a great location in Dubai that is central to the Airport,... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

The Hotel located in very nice place near to super markets. the rooms were clean with good facilities (the bathroom sanitary needs to be renewed). outstanding and nice staff. the quality of the food in the Indian restaurant was very low and high price. I recommend this hotel for Families as well because the rooms have interconnection doors.

Review collected in partnership with this hotel

Was this review helpful? Yes
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Mercy T, Thank you for your feedback and taking the time to submit a review. I'm glad to read that you enjoyed the location and more importantly, the service and hospitality of our staff. This is really encouraging and I look forward to sharing it with my team. In regards to the bathrooms we are looking at a plan... More 

Abu Dhabi, United Arab Emirates
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed at copthorne for three nights last week. and i did not enjoy my stay. the bathroom and the room are both VERY dirty. the shower tiles are stained (looks like they were never cleaned) i couldn't obviously take a shower there. instead i used the bathtub that looked less used.. the area around the bathtub was dirty. again... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Mariam G, Thank you for your TripAdvisor review, in addition to our online Hotel survey. I am very sorry to read your comments about the cleanliness of the bathroom and your room and am having this addressed immediately. The points you raise are inexcusable and should have been identified prior to your check in. Nonetheless, I sincerely believe that... More 

Ulm, Germany
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Large comfortable room. We've been now the second time in Copthorne at Port Saeed. Looking over the river is really nice; the other side is boring. Everything super, but shower head needs service. Taxi drive to airport is only 15 minutes. From airport to hotel payed 45 AED. Picking taxi in front of hotel brought us back for 25 AED.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear EJ, Thank you for choosing us for your return stay and I am glad to read you enjoyed your stay once again. As you pointed out, we are very fortunate with our location and views, the sunsets over Dubai creek and the Sheikh Zayed skyline are relaxing, and our proximity to shops and attractions is hard to beat. Thank... More 

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