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Copthorne Hotel Dubai

Port Saeed Road | Deira, Dubai, Dubai 119311, United Arab Emirates
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Copthorne Hotel Dubai
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Copthorne Hotel Dubai
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213 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Kota Kinabalu
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Considering the rate offered was extremely attractive compared to other hotels in the vicinity caution seemed wise. However the experience proved to be good value and it's a useful place for future stays. No bar ( at least that I could see) but not much of a hardship. The place could benefit from a bit of investment of refurbishment but... More 

Was this review helpful? Yes
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Phillip W, I'm glad to read that you took the step to book with us! Thank you for deciding to stay and my team and I appreciate your feedback supporting us. Yes, I would agree that creek views are more enjoyable to be able to catch the sunsets over Dubai Creek with the city skyline as the backdrop. Here's... More 

1 review
5 of 5 stars Reviewed 1 week ago

i had a lovely stay in copthorne hotel . clean room. very quite. close to airport. lovely staff and greeting everywhere you go. i felt im at home. recommend highly . will book next stay soon as i have another business trip.

Was this review helpful? Yes
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Khaled K Thank you for the kind words. My team and I really appreciate your feedback and hope to see you back again soon. Thank you once again Travel well Glenn Nobbs More 

Charlotte, North Carolina
Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed only one short night prior to flying out of DBX. The hotel was clean and comfortable; the staff were very pleasant and helpful. Close to DBX. Two caveats: 1) there's another Copthorne which serves only people with vouchers from airlines, and our taxi driver initially took us there--make sure you get to the right one. 2) The hotel... More 

Was this review helpful? Yes
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear JaneJohns33, Thank you for choosing to stay with us on your stopover to Dubai. I'm glad to read that you enjoyed your stay, our service and facilities. Yes, a dry hotel, but with a fantastic location near to the metro plus many other of Dubai's attractions! I hope you also had the opportunity to visit the outdoor pool and... More 

Mashad, Iran
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I stayed in hotel since 02-06 March 2015. The vicinity of the hotel is perfect. Only 5-10 minutes walking to Daireh City Center and also very close to Alrigga street. Breakfast was not good but staff were helpful. The front desk staff were not that skillful and sometime couldn't handle more than one guest. The room was good with good... More 

Was this review helpful? Yes
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Cyrus A Many thanks for taking the time to submit your review, we are very fortunate for our location with many of Dubai's attractions at our doorstep. Thank you for the points on our team, we will continue, and even step up, our training to further their technical ability as well. Travel Well, Glenn Nobbs More 

Zurich, Switzerland
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall this was a very good hotel. We had a one bedroom suite. There is a bit of an odd arrangement with the suites. If you want a kitchen (which is essentially a microwave and a fridge); then you need to book the city view suites. I booked the Creek view, which comes with two bathrooms in lieu of a... More 

Was this review helpful? Yes
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear CJGW55, Thank you for you for taking the time to share your experience with us and other travelers. I am very pleased to read that overall you had enjoyed your stay and our room service, however I am sorry to read you were not feeling so well. Nonetheless, I do hope you were still able to explore some of... More 

London
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I had a great stay here, the overall feel was very good, the breakfast was wonderful and the staff very helpful and attentive. I tried the Indian restaurant - and the Thali was amazing. Definitely coming back. Also worth noting is how close to the metro you are, a two minute walk and you can get anywhere in Dubai

Review collected in partnership with this hotel

Was this review helpful? Yes 1
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Eric R, Thank you for your kind review on our property. I'm glad to read that you enjoyed the Indian Restaurant, Rangeela, in addition to the rest of our services and facilities. We are certainly fortunate to be in the location we are with the Metro & Deira City Centre so nearby. Looking forward to your next stay in... More 

Singapore, Singapore
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 weeks ago

It was located at the city centre. Good for both business and leisure. However, getting back to hotel can be a headache due to lack of taxi. Facilities are just minimum as not much choices for food. Otherwise no much feedback.

Review collected in partnership with this hotel

Was this review helpful? Yes
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Spannir, Thank you for the review on our property. I'm sorry you didn't feel we offered much in the way of facilities. Our pool, jacuzzi and Gazebo terrace accompany the gym on the 2nd floor, where we also have the sauna and steam rooms. In addition the 2 restaurants are both available for lunch and dinner, while the spa... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed as a stop off on way back to UK . Hotel staff were friendly and keen to help .Room was good size and had adequate facilities .we had dinner in hotel , food was Ok for price paid but would not want too much of the same over a longer stay. If you just want a hotel that... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear JaT124 Thank you for taking the time to submit a review from your recent stay with us. We are very fortunate to be conveniently located to the airport, shopping centre and many of Dubai's attractions. As you also rightly mentioned, having views of the creek are the better option, it is always nice to absorb a pretty sunset from... More 

Fawkner, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Room 203 was depressing untidy was not made up properly. Room and Bathroom conditions were terrible. Staff was looking to make money on every occasion, like rather calling a taxi offering and insisting own expensive transport . Breakfast was of very poor quality even the tea was not prepared properly . Staff was not trained ,looks under training.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Masood A, Please accept my apologies for your inconvenience and the stay falling short of your expectations. I am disappointed to read that you felt uncomfortable with us, and am sure that (given our other reviews on TripAdvisor) this not reflective of our usual standards. Yes, we are always training our team, and some colleagues are newer to the... More 

Dubai
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Nice apartment with a big balcony. Helpful staff, always with a smile! Very good pool area even for the youngest and a warm jacuzzi, everything open and working. Located 5 min. walk to the Deira Mall and subway station

Review collected in partnership with this hotel

Was this review helpful? Yes 1
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Ulrik R, It's a pleasure to read that you enjoyed our facilities during your stay! Thank you for your kind review and hope to welcome you back again. Travel Well, Glenn Nobbs More 

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