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Copthorne Hotel Dubai

Port Saeed Road | Deira, Dubai, Dubai 119311, United Arab Emirates
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Copthorne Hotel Dubai
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259 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Arabic first
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  • Danish first
  • English first
  • French first
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  • Italian first
  • Japanese first
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  • All months
    (259)
  • Mar-May only
    (85)
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Atlanta, Georgia
Level Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Check in was easy, the walk to my room was very long as I was on the far side of the hotel. You have to pay for internet here so if you need to do anything on the internet, do it at the Airport as it is free. I didn’t want to pay for the internet because it was expensive... More 

Was this review helpful? Yes 1
Abu Dhabi, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This is a good hotel with excellent location near to shopping malls and the airport. It has reasonable prices. However, the staff can be better trained for hotel service and hospitality so it can be best.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear aaljarrah, Many thanks for taking the time to submit your review. I'm glad to read that you enjoyed our facilities and the convenient location, as I would have to agree, we are very well placed being so accessible to many of Dubai's attractions and the International Airport. Thank you also for the encouragement for our service improvement. I believe... More 

Jaipur, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Location of the hotel is amazing. Though common areas are not so good. Very close to Deira City Centre. It has got amazing view of Burj Khalifa and awesome skyline of dubai. Food is not up to mark. Overall value for money.

Was this review helpful? Yes 1
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Tapishj, Thank you for your review from your stay with us in November last year. I'm glad that you enjoyed your stay overall, although disappointed you were not too pleased with our food and beverage outlets. Since November we have gone through some changes including revisiting of some of our menu's, so I hope you will have a chance... More 

Maryland
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 26, 2015

I stayed here on April this year. I stayed here year before last.The hotel is located near the Airport. Dubai is nice city to explore.You can get the sightseeing tour bus near the entrance of the hotel. It's a basic clean hotel for transit passengers. Hotel has a restaurant. Food is excellent. Service desk is very friendly. I had a... More 

Was this review helpful? Yes 1
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear biswadeb. Many thanks for taking the time to submit a review on our Hotel. I would agree, we are close to Dubai International Airport (within 4kms) and also we are very close to the commercial district of Deira, the Deira City Centre shopping centre, metro station and many other of Dubai's attractions. I hope you were able to enjoy... More 

Navi Mumbai, India
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 20, 2015

This hotel is located in the market area and proximate to all shopping destinations . Quite a few restaurants nearby in case one wants to taste ethnic cuisines ..City Centre Mall across the road , one of the best places for A - Z shopping .

Was this review helpful? Yes 1
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear ARNABBANJARA, Thank you for your review, although brief it was insightful and I am sure, helpful to other TripAdvisor readers also. Looking forward to welcoming you again. Travel well Glenn Nobbs More 

Esfahan, Iran
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed June 15, 2015

we stayed 4 night at this hotel to visit Arab travel market exhibition. hotel location is good near to city center and other shopping centers personnel were helpful food quality was moderate rooms were quiet and clean

Was this review helpful? Yes 2
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear iraniantraveler, Thank you for submitting your review. We are very fortunate with our location to be easily accessible to/from Dubai International Airport, the Exhibition Centre and many of Dubai's attractions. More importantly though, is the team who are providing the service to our guests, and I am pleased you found them to be helpful. Travel Well, Glenn Nobbs More 

Emirate of Abu Dhabi, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 14, 2015

On many occasions the staff from room service would ask for cash payments even when they have been informed to leave the bill on the room. The rooms were not clean, with AC noise when switching it on.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear talal_alhajeri, I appreciate you taking the time to review our Hotel on TripAdvisor, thank you. Given your feedback I have had a look into your stay and found that as we did not receive a cash deposit on check in, nor a credit card to pre-authorise, any room service items, or meals in restaurants need to be paid for... More 

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Christchurch, New Zealand
Level Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 13, 2015

We only spent one night at the Copthorne on a stop over on the way to Africa, but for the short time we were there we experienced good service and had a clean, tidy quite room. Good base to have a quick explore of Dubai.

Was this review helpful? Yes
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Ali C, Thank you for your brief yet positive review. Stopovers are interesting stays as there is such limited time for you to enjoy the city and all of it's attractions. I do hope we will have the pleasure of having you stay again on the next visit to Dubai, and hopefully for a little longer! Travel Well Glenn... More 

blatna
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 9, 2015

We were staying in this hotel for one night, We have choose this hotel beacuse itś close to airport and Dubai Creek, itś near metro station, so itś very good location. The rooms are big comfortable and clean. We had a nice big appartment, there is a noise in the night from the cars in the street. (bucause itś city... More 

Was this review helpful? Yes
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear jaru024 I am very glad to read that you found our hotel to be comfortable and enjoyable for your stay in Dubai. Thank you for the review, and taking the time out of your travels to share this with us. Travel Well Glenn Nobbs More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 3, 2015

Hotel location is great . Hotel decoration is good Buttttttt Maintenance is very poor .... many scratches on furniture ... Carpet is dirty with unremovable dirt showing big ugly stains on it . Frames are missing while it's needles still on wall Ketchin tools are missing Finishing of Ceramic floors , bathrooms repairing are low class labor work . Some... More 

Was this review helpful? Yes 1
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Maher I, I'm very sorry to read your review and to find you were disappointed with your room. While I would agree that some of our rooms require some attention (and we work on these as part of our annual maintenance plan), some of your comments are only personal taste rather than based on fact. I would sincerely request... More 

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