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Copthorne Hotel Dubai

Port Saeed Road | Deira, Dubai, Dubai 119311, United Arab Emirates
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Copthorne Hotel Dubai
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245 Reviews from our TripAdvisor Community

Traveler rating
    66
    91
    54
    21
    13
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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  • All months
    (245)
  • Mar-May only
    (86)
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    (37)
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Athens
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

We were a little apprehensive about overnighting here given the average reviews and a few stories from friends who had. Turned out we were very happy and had a good 6 hours or so uninterrupted sleep followed by showers and quick shuttle to the airport. I am a hopeless insomniac so this is saying something. Reception staff were efficient helpful... More 

Was this review helpful? Yes
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear sswhit1, Many thanks for taking the time to submit your review about your recent stayover. Am glad to read you had a comfortable (although brief) stay with us. I do hope on the next visit you will have a chance to stay longer and enjoy our Indian Restaurant, Gym and outdoor pool, or our proximity to many of Dubai's... More 

Sunderland, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel 3 or 4 times and always a pleasant stay,very convenient for airport,only issue is check in can be a nightmare as it is always busy,nice bar with live music and a great Mexican restaurant,rooms pretty basic but always clean and tidy

Was this review helpful? Yes
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Bigbull14, Thank you for submitting a review on your recent stayover in Dubai, although it looks like you have shared your review with us for our sister property near to the Airport (Copthorne Airport Hotel Dubai). We are located in Deira, very close to the Deira City Centre shopping mall and with lovely views across Dubai Creek, the Dhow... More 

Denmark
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I stayed in this hotel for one week in the beginning of May 2015, and I loved it from the moment I stepped in. Location is perfect, ten minutes away from the airport by taxi, five minutes walk from Deira City Center and Metro station. Check in was quick and easy, even though I arrived at midnight. The receptionist was... More 

Was this review helpful? Yes
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear 2013Lene, Wow! Thank you for your great feedback on your stay. I am honoured to read that you enjoyed your stay so much, and additionally pleased that 2 of our team members were able to leave an impression on you. I believe the team here work tirelessly to provide the level of service they do for our guests, and... More 

1 review
5 of 5 stars Reviewed 1 week ago

Very good hotel and very helpful staff and a very good location near Diera city center and old gold sook. It was an overall nice experience and very good value for money the rooms are very clean and spacious

Review collected in partnership with this hotel

Was this review helpful? Yes
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Essam H, Thank you very much for your kind review. I am very happy to read you enjoyed your stay and I look forward to sharing this with my team. I would agree with you that we are very fortunate in our location, also within 4kms of Dubai International Airport and only about a 10 minute drive to Dubai... More 

Staffordshire, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We arrived 09.00 at hotel from the airport, we were greeted with a complimentary drink, the receptionist (Maritess) let us review rooms with a city view versus the creek view, we decided to pay the small extra cost for the creek view, it was worth it, the room also had a balcony. The receptionist allowed us to have the room... More 

Was this review helpful? Yes
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear GJA15, Thank you for taking the time to share your review of the Hotel. Reading your remarks makes me feel very proud of the team, and I look forward to sharing these comments with them, especially with Maritess and Michael. We are all glad you enjoyed the stay and look forward to having the pleasure of welcoming you back... More 

Doha Qatar
1 review
5 of 5 stars Reviewed 1 week ago

the hotel is near City centre Diera ,day to day mall and merto station room is spacious and clean what i liked: location staff helpfull clean hotel value for money what i did not like: no washing machine less item for the kitchen (Reviews must be at least 200 characters.)

Review collected in partnership with this hotel

Was this review helpful? Yes
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear mazin293, Thank you for submitting a review to share with fellow travelers. So glad to read you enjoyed your stay with us, and voted us as "Excellent". Our team have been working hard to improve our level of service, which in turn has moved our ranking on TripAdvisor by over 30 points in the past 5 months! Thank you... More 

Kiev, Ukraine
1 review
5 of 5 stars Reviewed 1 week ago

i loved the way that receptionist received the customers. they are very welcomed . excellent location. near city center . near metro . however the weather was so hot to go out and enjoy dubai . hdhshs I ejfbxj d jrjfjdkdjjfjfjfjdjskjxjdksjdbdnjdjdnxnxjdjfbbfbfbdndbdhdbdjbdjdhsjsjdjxbjdjdjdjxhjsjfkf

Review collected in partnership with this hotel

Was this review helpful? Yes
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear abjelkadi, I appreciate you sharing your feedback with us, and am very glad you felt we were able to deliver "Excellent hospitality". Yes, Dubai can get very hot in the Summer months, however it is always nice to come back to an air conditioned room, or to sit by the pool side and enjoy some cool juices and blended... More 

Dubai
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed with my family. Hotel was very good and decent. Staff were very friendly and customer oriented. I booked my hotel through 3rd party website, so did not get free breakfast or internet, would have helped if I had this. Rooms were very good and comfortable and hotel was very close to metro, so we could travel and visit places... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear devanathand2015 I am glad to see you have taken the time to submit a review to assist fellow travelers, and I really appreciate you taking the time to do so, thank you. I am even happier to read that you enjoyed the stay with us too... the location, services and facilities. For future visits, please also keep an eye... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were reluctant to stay here after reading previous comment. However noted they were some years ago, upon arrival and after an email from Glen, the General Manager.. We were treated as VIP's upgraded to a Suit with Creek view. We couldn't fault anything, the food and staff were very hospitable, the pool and rooms were very clean and well... More 

Was this review helpful? Yes 1
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Jason and Sue, So glad to read that you enjoyed the stay. We are very fortunate to be located in such a central part of the city and accessible to many of Dubai's attractions. And I must say that I am very fortunate to have a great team working here to look after our guests. I look forward to... More 

Singapore, Singapore
1 review
3 of 5 stars Reviewed 3 weeks ago

Checked in at midnight. Requested late check-out but given until 2pm only unless I pay. Some hotels already practice a 24hrs stay depending on time of check-in. Room is spacious with good amenities provided.

Review collected in partnership with this hotel

Was this review helpful? Yes
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Kifa2015, Thank you for the review, I am glad to read that overall you were satisfied with the stay and what our property has to offer. Your suggestion of the 24hr check in/out is something we are considering however are yet to find a happy medium for it to work practically with the room availability for our arriving guests... More 

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