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Copthorne Hotel Dubai

Port Saeed Road | Deira, Dubai, Dubai 119311, United Arab Emirates
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1 room 1 guest
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Copthorne Hotel Dubai
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270 Reviews from our TripAdvisor Community

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Traveler rating
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    103
    62
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (270)
  • Mar-May only
    (85)
  • Jun-Aug only
    (62)
  • Sep-Nov only
    (51)
  • Dec-Feb only
    (72)
All months
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

I and my wife travelled to Dubai from Iran and stayed in Copthorne for 4 nights. The first and most important of all was the politeness of the staff everywhere around. The second was its distance to great shopping centers where we could go on foot. Never miss Roberto Cavalli club. If i wanna travel to Dubai again, for a... More 

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Edinburgh, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Room wasnot very clean , mirrors was so dusty . Toilet and shower was so old and water pursuer was so low . Staffs were very friendly . All together was ok , for value of the money . Just cleaning was quite anouing

Review collected in partnership with this hotel

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CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Sayyedeh_1975, Thank you for taking the time to submit a review on our property. I appreciate the 3 out of 5 'bubble' score you gave us along with the recognition of the friendliness of the team. Your constructive feedback is also appreciated regarding your room cleaning as it gives myself and the management team an insight of where we... More 

Tehran, Iran
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

i stayed there in July 23th with my family pros: its location its near metro & city centre &also airport, staff are really friendly if you reserve halfboard,you can replace dinner with lunch supermarket &shops are nearby cons: rooms are small limited variety for breakfast&lunch

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CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear gisoo, Thank you for taking the time to submit your review, and for awarding us 3 out of 5. I'm glad you found our team to be friendly, however am disappointed to read you felt the food was lacking variety and the rooms small. With the choices we have for both breakfast and lunch in our international buffet, I... More 

New York City, New York
1 review
3 of 5 stars Reviewed 2 weeks ago

I reserved a certain room # weeks ago. When check in they told me your room is out of service.I found out by myself they gave it to someone else before I arrived. So unprofessional and that upset me..

Review collected in partnership with this hotel

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CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Tourist_bird, Thank you for your review, and I am very sorry to read that you felt our team were dishonest in regards to your room allocation. I would like to extend my sincere apologies and can assure you that this has been addressed with my team. As a matter of general practice, we would not normally confirm a room... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Friendly staff, could do more for maintenance. Telephone socket hanging with wires exposed. When I reported problem, maintenace attended, without fixing the problem. Please dont be fooled by probably photoshopped videos on the net. Housekeeping very friendly. Disappointed with the treatment I got from one of the front of house managers Until he realised I was a guest.

Review collected in partnership with this hotel

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CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Zunaid R Thank you for your review and the overall rating of 4 out of 5 you awarded us with. I'm very glad that you found our team friendly and the location excellent, we are very fortunate to be so close and accessible to many of Dubai's attractions and to have a team that sincerely work from the heart.... More 

Esfahan, Iran
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hi I stayed at this hotel for 4 nights. the room's hygiene was almost good. The hotel has a swimming pool which I don't like that. The pool is not big enough for the residents. It was crowded most of the time. Our tour was with breakfast and lunch. And something good, if you missed the lunch, you can take... More 

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CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear maleki22 Thank you for your review. I am glad to read that overall you had enjoyed your stay with us. We are very fortunate with our location, being so close to shopping and many other attractions. I am sorry to read you felt the housekeeping was almost good, we constantly strive and work towards it being excellent, with daily... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This is the on of the hotel where management doesn't have time for costumer care even staff all the time grooming on the duty time and service from Mr. talat is very rude. They don't know how to talk to the guest. I will not suggested to all don't go there for anything .

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Dallas, Texas
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel for Dubai stay over with Emirates. Meals are included with stop over and very nice. Not sure if they offer shuttle to train station but they do have shuttle to airport, from there you can take the train to major sight seeing places.

Was this review helpful? Yes 2
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Arif S, Thank you for the review. On reading the details, it looks like you were staying at our sister hotel, the Copthorne Airport Hotel as they usually are accommodating the layover passengers from Emirates. We are located in Deira, only 10 minutes from the airport, walking distance to the Metro and Deira City Centre and many other of... More 

Dubai
1 review
5 of 5 stars Reviewed 4 weeks ago

Excellent to stay there. As its my second home . thanks to all staff who always welcoming me and I'm really having good time to stay in Dubai Copthorne hotel. Thanks to all staff involved in this.....

Review collected in partnership with this hotel

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CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear o_abdullah_yousuf, What more can we say, except "THANK YOU"! We are all very grateful that you see our Hotel as your second home, and we look forward to your next visit. I look forward to sharing your review with the team, they certainly appreciate the feedback and encouragement. Thank you again, and Travel Well Glenn Nobbs More 

Sydney, Australia
1 review
4 of 5 stars Reviewed 4 weeks ago

I found the facilities and amenities were very good. Staff were friendly and helpful--early check-in (before 7am) and check-out (before 6am) was no problem at all. It was a good hotel for a 24Hr stopover to break the long journey between Sydney and Stockholm.

Review collected in partnership with this hotel

Was this review helpful? Yes
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Cecilc80, Thank you for taking the time to review our hotel from your recent stopover. I must say it is a pleasure to hear a familiar accent in our Hotel, and with the Qantas/Emirates alliance, I hope to see more fellow Australians enjoying all that Dubai has to offer. Being within minutes of Dubai International Airport, plus many of... More 

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