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Copthorne Hotel Dubai

4.0 of 5 Port Saeed Road | Deira, Dubai, Dubai 119311, United Arab Emirates
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Copthorne Hotel Dubai
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Copthorne Hotel Dubai
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198 reviews from our community

Traveler rating
    43
    76
    47
    19
    13
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57
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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    (40)
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Dubai
1 review
4 of 5 stars Reviewed 2 days ago NEW

Nice apartment with a big balcony. Helpful staff, always with a smile! Very good pool area even for the youngest and a warm jacuzzi, everything open and working. Located 5 min. walk to the Deira Mall and subway station

Review collected in partnership with this hotel

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

Very nice i like it , the place the service all nice also the staff . I will visit the hotel next time , also i will recommended to my friends . I would like to thank all the staff for they good welcoming

Was this review helpful? Yes 1
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Battat-11 Many thanks for your kind and positive remarks about your recent stay with us. I look forward to sharing these comments with my team and we all look forward to welcoming you back! Thank you once again. Travel well, Glenn Nobbs More 

Beirut, Lebanon
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Over all it was great, eventhough its not the 1st time i go to copthorne hotel dubai. But it is a place where you feel you're at home. Nice rooms, good location, very friendly staff especially Omar the jordanian guy...

Was this review helpful? Yes 3
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Rayan R, Thank you very much for your brief but positive review on our property. I am very pleased to read that you enjoy our services and facilities and am glad we will be welcoming you back again in the near future. I will also make sure I pass your comments onto Omar! Thank you once again and Travel... More 

2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The bfast spread was ok. Taxi was hard to come by due to its location. It did not help that the concierge directed me out to e mainroad in order to get a cab instead of assisting me to get one. The gym facility was could be better. There The rooms were quite spacious. One thing that was really positive... More 

Was this review helpful? Yes
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Mir_wayferer, Thank you for taking the time to submit your review. I was glad to read you enjoyed the spacious rooms & scent of the property. However I was sorry to read that we fell short of your expectations this stay. Your feedback has provided us with some input on areas of improvement which I appreciate, in fact we... More 

tehran
Contributor
16 reviews 16 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I will not ever go back to this hotel! The reception were so rude! I asked for a late Check out and they told me that it's okay, at 12 they called me for check out and when I said that I want to check out at 1 she answered me really badly and made me so angry! I had... More 

Was this review helpful? Yes 1
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear shima k, Please accept my apologies that we were unable to support you during your stay with us. Usually, I find our Front Office team to be very reliable in handling requests for late check out, so I am surprised and disappointed that we were unable to follow through correctly for your stay. In regards the taxi services, we... More 

Los Angeles, California
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excellent accommodation with friendly, helpful & professional staff. Hotel has good location, very near Deira City Center. Stayed on the 9th floor with street view - big, clean, well lit and quiet room. Daily complimentary bottled water. Bed comfortable, good water pressure from the shower, good AC and wi-fi. Good breakfast buffet especially made to order omelettes; offered complimentary delicous... More 

Was this review helpful? Yes 6
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Pink G, So glad to read you enjoyed your stay in Dubai with us! Thank you for your kind comments, I do hope we will have the pleasure of welcoming you back on your next visit. Travel Well, Glenn Nobbs More 

Mumbai
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

excellent hotel, good customer service. they helped me a lot as i was been accompanied with my 8 months old baby. very cooperative and helpful. had big rooms with very huge balcony. very close to the airport and deira metro station.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Priteshpuro, Thank you so much for your kind words of my team during your stay with us. I am so glad to read that you were looked after so well when traveling with your child and that you found our rooms spacious and comfortable. Travel Well, Glenn Nobbs More 

Tehran, Iran
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed four nights in this hotel with my family. The advantages are big double bed room with large bathroom and great view of the city everything was quite neat and the location is near to transport and city center of daira which if one of the best options for shopping in dubai and the DISADVntage was the reception clerks... More 

Was this review helpful? Yes 1
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Fariba K, Thank you very much for your review, and while I am happy that you gave us a score of 4 out of 5, am concerned to read of the issues you faced. With lost and found, if we can confirm your identity, and there is no new guest checked into the same room after your departure, there... More 

London, United Kingdom
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Situated near the creek and adjacent to the metro station and a great shopping mall, this hotel is a brilliant choice if you want to explore the city. Rooms a little tired but clean and comfortable. Breakfast a bit chaotic, we stayed over New Year so the hotel was full, but the staff were very helpful and the food was... More 

Was this review helpful? Yes 1
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear RJB1947 Thank you for taking the time to submit your review. You are spot on in regards to our location and I am very pleased to read that you not only found the property clean and comfortable, but our team also welcome and hospitable. Would have to agree with you on the Creek View rooms, not only do they... More 

Metro Manila, Philippines
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I travelled with my mom and best friend and arrived at 12:30 am. When we checked in we were met by a Filipina staff (Maritess) who was vey helpful and even upgraded our room to a suite. We enjoyed our stay and happy to meet a lot of Filipino staff especially during our breakfast. Glad to see them happy working... More 

Was this review helpful? Yes 7
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Maruth 2015, Thanks for selecting our hotel for your trip to Dubai, and thank you also for submitting a review. I really appreciate your kind words as well as the show of appreciation for Tess on reception, I look forward to sharing your feedback with her! Beside the Filipino staff we also have some from Eqypt, Tunisia, Sri Lanka,... More 

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Additional Information about Copthorne Hotel Dubai

Address: Port Saeed Road | Deira, Dubai, Dubai 119311, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Copthorne Hotel Dubai 4*
Number of rooms: 210
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Also Known As:
Dubai Copthorne Hotel
Hotel Style:
#189 Luxury Hotel in Dubai

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