We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Copthorne Hotel Dubai

Port Saeed Road | Deira, Dubai, Dubai 119311, United Arab Emirates
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Copthorne Hotel Dubai
Professional photos View all
Browse nearby
Copthorne Hotel Dubai
Write a Review

243 reviews from our community

Traveler rating
    66
    89
    54
    21
    13
See reviews for
49
60
20
72
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (243)
  • Mar-May only
    (84)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (50)
  • Dec-Feb only
    (72)
All months
Denmark
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I stayed in this hotel for one week in the beginning of May 2015, and I loved it from the moment I stepped in. Location is perfect, ten minutes away from the airport by taxi, five minutes walk from Deira City Center and Metro station. Check in was quick and easy, even though I arrived at midnight. The receptionist was... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW

Very good hotel and very helpful staff and a very good location near Diera city center and old gold sook. It was an overall nice experience and very good value for money the rooms are very clean and spacious

Review collected in partnership with this hotel

Was this review helpful? Yes
Staffordshire, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

We arrived 09.00 at hotel from the airport, we were greeted with a complimentary drink, the receptionist (Maritess) let us review rooms with a city view versus the creek view, we decided to pay the small extra cost for the creek view, it was worth it, the room also had a balcony. The receptionist allowed us to have the room... More 

Was this review helpful? Yes
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear GJA15, Thank you for taking the time to share your review of the Hotel. Reading your remarks makes me feel very proud of the team, and I look forward to sharing these comments with them, especially with Maritess and Michael. We are all glad you enjoyed the stay and look forward to having the pleasure of welcoming you back... More 

Doha Qatar
1 review
5 of 5 stars Reviewed 1 week ago NEW

the hotel is near City centre Diera ,day to day mall and merto station room is spacious and clean what i liked: location staff helpfull clean hotel value for money what i did not like: no washing machine less item for the kitchen (Reviews must be at least 200 characters.)

Review collected in partnership with this hotel

Was this review helpful? Yes
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear mazin293, Thank you for submitting a review to share with fellow travelers. So glad to read you enjoyed your stay with us, and voted us as "Excellent". Our team have been working hard to improve our level of service, which in turn has moved our ranking on TripAdvisor by over 30 points in the past 5 months! Thank you... More 

Kiev, Ukraine
1 review
5 of 5 stars Reviewed 1 week ago

i loved the way that receptionist received the customers. they are very welcomed . excellent location. near city center . near metro . however the weather was so hot to go out and enjoy dubai . hdhshs I ejfbxj d jrjfjdkdjjfjfjfjdjskjxjdksjdbdnjdjdnxnxjdjfbbfbfbdndbdhdbdjbdjdhsjsjdjxbjdjdjdjxhjsjfkf

Review collected in partnership with this hotel

Was this review helpful? Yes
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear abjelkadi, I appreciate you sharing your feedback with us, and am very glad you felt we were able to deliver "Excellent hospitality". Yes, Dubai can get very hot in the Summer months, however it is always nice to come back to an air conditioned room, or to sit by the pool side and enjoy some cool juices and blended... More 

Dubai
1 review
4 of 5 stars Reviewed 1 week ago

Stayed with my family. Hotel was very good and decent. Staff were very friendly and customer oriented. I booked my hotel through 3rd party website, so did not get free breakfast or internet, would have helped if I had this. Rooms were very good and comfortable and hotel was very close to metro, so we could travel and visit places... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear devanathand2015 I am glad to see you have taken the time to submit a review to assist fellow travelers, and I really appreciate you taking the time to do so, thank you. I am even happier to read that you enjoyed the stay with us too... the location, services and facilities. For future visits, please also keep an eye... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We were reluctant to stay here after reading previous comment. However noted they were some years ago, upon arrival and after an email from Glen, the General Manager.. We were treated as VIP's upgraded to a Suit with Creek view. We couldn't fault anything, the food and staff were very hospitable, the pool and rooms were very clean and well... More 

Was this review helpful? Yes
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Jason and Sue, So glad to read that you enjoyed the stay. We are very fortunate to be located in such a central part of the city and accessible to many of Dubai's attractions. And I must say that I am very fortunate to have a great team working here to look after our guests. I look forward to... More 

Singapore, Singapore
1 review
3 of 5 stars Reviewed 2 weeks ago

Checked in at midnight. Requested late check-out but given until 2pm only unless I pay. Some hotels already practice a 24hrs stay depending on time of check-in. Room is spacious with good amenities provided.

Review collected in partnership with this hotel

Was this review helpful? Yes
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Kifa2015, Thank you for the review, I am glad to read that overall you were satisfied with the stay and what our property has to offer. Your suggestion of the 24hr check in/out is something we are considering however are yet to find a happy medium for it to work practically with the room availability for our arriving guests... More 

Dar es Salaam
Contributor
15 reviews 15 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is right opposite the Deira City Centre Mosque and the City Centre also. So it I walking distance to City Centre and Metro around 5 min walk... However it is a tried property and needs refurbishing ...specially the bathrooms and the Televisions. Breakfast was ok but need more staff ....Concierge was very good ..I was not very impressed as... More 

Was this review helpful? Yes 1
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear AlfaZulu, Thank you for taking the time to submit your review and I am sorry to read that we were unable to live up to your expectations. I will review your comments with my team of department heads so that your next stay, and other travelers stays, will be more comfortable. Thank you again for the feedback, and I... More 

Kuwait City
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had a lovely time in the Copthorne Hotel. The staff were very helpful, pleasant and courteous. We would recommend the hotel to our friends for value, service and hospitality. Looking forward to returning again soon.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear lango40, Thank you so much for your review, my team and I are very happy to read that you enjoyed your stay with us. Any hotel can have nice furnishings, great views and good food, so I am very proud that you enjoyed the helpful and efficient service of our team. I believe this is what makes the difference... More 

Questions? Get answers from hotel staff and past guests. Ask a question

364 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (159)
Viewed
Room/suite (68)
Viewed
Pool/beach area (3)
Viewed
Bathroom (21)
Viewed
Hotel & grounds (15)
Viewed
View from room (4)
Viewed
Dining (2)
Viewed
Other (46)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (176)
Viewed
Amenities (32)
Viewed
Deluxe Room (42)
Viewed
Pool (14)
Viewed
Restaurants and Bars (27)
Viewed
Superior Room (35)
Viewed
The Hotel (26)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Hotel & grounds (10)
Viewed
Room/suite (4)
Viewed
Pool/beach area (2)
Viewed
Dining (4)
Viewed
Business center/function rooms (3)
Viewed
Other (6)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay