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Xclusive Hotel Apartments

#207 of 528 Hotels in Dubai
Certificate of Excellence
Street 17B, Al Mankool Area | P.O. Box: 126012, Dubai, United Arab Emirates
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Xclusive Hotel Apartments
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271 Reviews from our TripAdvisor Community

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Greater Johannesburg, South Africa
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We are a family of four, with two small children. Our visit to Dubai was our first tourist trip overseas with children. When travelling with children, you have certain unique needs, and we found with this hotel that it was an excellent choice. We have stayed at this hotel for 12 nights. Since we use the reviews of other people... More 

Helpful?
2 Thank Jakobus M
ephraim747, Cluster Operations Manager at Xclusive Hotel Apartments, responded to this review

Dear Guest, Thank you for sharing your review on TripAdvisor. It was a pleasure to have you as our guests at Xclusive Hotel Apartments and it is truly encouraging to hear that you had an enjoyable family holiday with us. Guest feedback is of extreme importance to us and please be assured that your thoughtful comments will be passed on... More 

Doha, Qatar
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed January 6, 2016

Spacious rooms with balcony. Nice location with Families grocery store right across the street. Spinneys is close-by. There is no restaurant in this hotel. So our breakfast was delivered to the room from Xclusive Casa. This proved to be a constraint as the delivered breakfast was not adequate. House keeping is average though rooms are decent. Staff is helpful. We... More 

Helpful?
Thank Azuri
ephraim747, Cluster Operations Manager at Xclusive Hotel Apartments, responded to this review

Dear Guest, Thank you for writing your review on TripAdvisor. We have noted your comments with regards to breakfast and booking a airport transfer. Thank you for sharing your feedback and we look forward to welcoming you back again in the near future. Kind regards, Ephraim Varel Cluster Operations Manager. More 

New Delhi, India
Level Contributor
55 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed December 27, 2015

We stayed here in the 2 bedroom apartment for 5 nights, 4 adults & 2 children. We requested for an extra bed which did not materialize, just got an extra mattress with extra creaky springs. Not comfortable at all, but our daughter still slept on it. The first day we were directed to Xclusive Casa Apartments for breakfast, which was... More 

Helpful?
Thank ShipraBansal
ephraim747, Cluster Operations Manager at Xclusive Hotel Apartments, responded to this review

Dear Guest, Thank you for posting your review on TripAdvisor. It was a pleasure to have you as our guests at Xclusive Hotel Apartments.. We have noted your comments with regards to extra mattress and we are truly sorry for the inconvenience caused.Your feedback on breakfast is shared with the team. Please be assured that your feedback is carefully noted... More 

Halifax, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 22, 2015 via mobile

Standard apartment with 2 bedrooms and dining area. Kids adored place as they had a place to run around. Very close to trams which is brilliant. Cheap, clean and cheerful. The best part is a grocery shop is right beside block of apartments for your main essentials.

Helpful?
Thank ssheraz07
ephraim747, Cluster Operations Manager at Xclusive Hotel Apartments, responded to this review

Dear Guest, Thank you for taking the time to write your review on TripAdvisor following your visit to Xclusive Hotel Apartments. It is also nice to note that the kids had a great time. Thank you for your feedback and we look forward to welcoming you back again soon. Kind regards, Ephraim Varel Cluster Operations Manager More 

Fonthill, Ontario, Canada
Level Contributor
155 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed December 19, 2015

The apartment was really comfortable and nice change after a number of hotels in the past 2 months. Lots of room and a kitchen to boot. Wifi was great and breakfast was delivered every morning to the room. The staff were very friendly and helpful. The unit is relatively close to the train system and made it easy to get... More 

Helpful?
Thank bankerross
ephraim747, Cluster Operations Manager at Xclusive Hotel Apartments, responded to this review

Dear Guest, Thank you for taking the time to write your review on TripAdvisor and it was a pleasure to have you as our guest at Xclusive Hotel Apartments. We are glad that you had an enjoyable time with us and do appreciate your kind words with regards to the service delivery, the room allocated during your visit as well... More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed December 17, 2015 via mobile

First visit to duabi and surely not the last. The hotel was great the rooms are really Big they dont have a restaurant which wasent good for me but then again my fault for not cheking before booking. Great place for large friends and family bookings staff are really helpfull and good. Thanks guys.

Helpful?
Thank bug1984
ephraim747, Cluster Operations Manager at Xclusive Hotel Apartments, responded to this review

Dear Guest, Thank you for sharing your experience of your holiday on TripAdvisor and it is a delight to know that you had an enjoyable time at Xclusive Hotel Apartment. We wish you well and we hope to see you again in the not to distant future. Kind regards, Ephraim Varel Cluster Operations Manager More 

Level Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 4, 2015 via mobile

This is a great hotel with warm friendly staff. Atul has great attention to detail and very chatty. Our room for 4 people was very clean and the hotel even has a swimming pool on the roof. Not a bad hotel for 1280dhs for two nights! Would recommend it to anyone!

Helpful?
Thank Tom C
ephraim747, Cluster Operations Manager at Xclusive Hotel Apartments, responded to this review

Dear Guest, Thank you for taking the time to share your review on TripAdvisor. We are glad that you chose to stay at Xclusive Hotel and it is a pleasure to know that you enjoyed your holiday with us. Your compliments with regards to the service provided by our associates are very much appreciated and please be assured that your... More 

Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 4, 2015 via mobile

We stayed here for 4 nights. The apartment was nice and big. There is a grocery shop just opposite the hotel which is very convenient. The hotel is near a chain of hotels and that's pretty much it, nothing much to do around the area. Upon arrival the 2 ladies working on reception didn't seem very friendly and didn't greet... More 

Helpful?
Thank sarahuk86
ephraim747, Cluster Operations Manager at Xclusive Hotel Apartments, responded to this review

Dear Guest, Thank you for sharing your review on TripAdvisor. We have made note of your constructive comments and will share them with the team. Your feedback is of extreme importance to us and we look forward to welcoming you back again in the near future. Kind regards, Ephraim Varel Cluster Operations Manager. More 

Pietermaritzburg, South Africa
Level Contributor
15 reviews
4 of 5 stars Reviewed November 21, 2015

We are a family of 4 and booked a 2 bedroom apartment for 3 nights, breakfest was included , however it was served at the 'sister hotel' which was a 5 min walk, - a good comfortable stay and close to the metro ' 10 min walk, would recommend this place

Helpful?
Thank Suen2342015
ephraim747, Cluster Operations Manager at Xclusive Hotel Apartments, responded to this review

Dear Guest, Thank you for taking the time to write your review on TripAdvisor. It was a pleasure to have you as our guests at Xclusive Hotel and we are glad you had a comfortable stay. Your feedback is very much appreciated and we look forward to your return visit. Kind Regards Ephraim Varel Cluster Operations Manager. More 

Mumbai (Bombay), India
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed November 12, 2015

I had booked 1 bedroom room in Xclusive hotel apartments for 5 days in the month of Nov'2015. When we reached there, we came to knew that Hotel had no restaurant. They brought breakfast from their other group hotels & served cold breakfast. So, we requested them to transfer to other group hotel apartment where restaurant was available. They had... More 

Helpful?
1 Thank DALALPD
ephraim747, Cluster Operations Manager at Xclusive Hotel Apartments, responded to this review

Dear Guest, Thank you for taking the time to review Xclusive Hotel Apartments. If I may clarify, we did accommodate your request to move to our sister property without any hesitation even though the property was nearly to full capacity. The website will only show which facilities are available and we are flexible to serve breakfast in our other 2... More 

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