We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sofitel Dubai The Palm Resort & Spa

#34 of 504 Hotels in Dubai
Certificate of Excellence
The Palm Jumeirah | East Crescent road 55558, Dubai, United Arab Emirates
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Sofitel Dubai The Palm Resort & Spa
Professional photos View all
Browse nearby
Sofitel Dubai The Palm Resort & Spa
Add Photo

1,530 Reviews from our TripAdvisor Community

Traveler rating
    1,081
    260
    105
    50
    34
See reviews for
390
705
39
74
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (367)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1530)
  • Mar-May only
    (536)
  • Jun-Aug only
    (231)
  • Sep-Nov only
    (355)
  • Dec-Feb only
    (408)
All months
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

First of all from the moment we Stepped out of the taxi the service from all hotel staff was exceptional!! Welcome drink and cold towel brilliant quick check in process after a long flight. Are room was on the 3rd floor with a palm view, the room was perfect and the best hotel room I have ever stayed in for... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Sofitel is one oft the best hotels in Dubai. A beautiful location on the exiting Jumeirah Palm. The beach service there is great, especially Jayanath is a great and smart guy! We will miss someone like him in other hotels. All in all this nice hotel is advicable for all people likeing a wonderful pool area with luxury and kindful... More 

Was this review helpful? Yes
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Dear sir/madam We have just stayed with you for a week and I can honestly say it was amazing. We would like to thank you and your team for the fantastic service we received. We have stayed on the palm several times but your hotel and service was first class and we will definately be returning. We would to thank... More 

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We travelled as a party of 8, 4 adults 4 kids (9-5 years old) for 5 nights half board. The service from all staff is fanastic from the second you arrive until the moment you leave. The apartment was large, and had the wow factor. Loads of facilities in the room, fridge/freezer/washing machine,really cool bath, Nespresso coffee machine, 2 large... More 

Was this review helpful? Yes 1
Caerphilly, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Had an excellent 7 night stay in April this year. Went half board & the food in the restaurants was very good. Very nice pool area with plenty of choice of comfortable loungers. Did not use the beach which had even more loungers available. Used the club lounge where Kalpesh and his colleagues were outstanding. Shimantha at the pool was... More 

Was this review helpful? Yes 2
SofitelDxbPalm, Guest Experience and Quality Assurance Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear Paul D , Thank you for taking the time to share your feedback following your stay at Sofitel The Palm Dubai. We are glad to read that you had a fantastic experience and you were enjoying the service in the Millesime Club, your room, the Half Board food selections , the swimming pool. Your kind and complimenting words will... More 

Luxembourg
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Great hotel, fantastic restaurants, very special thanks to Hani Muhammed from the buffet-restaurant Manava for his kindness ,availability simply the very best. Very charming hotel with a beautiful beach, pool, perfect hotel to stay.

Was this review helpful? Yes 1
SofitelDxbPalm, Guest Experience and Quality Assurance Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear Alessandro C, We very much appreciate your complimenting feedback following your stay with us. We are delighted to learn that you had a wonderful time at our Resort and our products and services were up to your standards and meeting your expectations. Your complimenting review has been shared with our teams as they are eager to hear from you,... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

What an absolute excellent resort especially for children. 10 out of 10 and would recommend to anyone. Special shout out to Sajeewani from the kids club and all the rest of the wonderful and dedicated staff. Brilliant food and beverage and some wonderful pools !

Was this review helpful? Yes 1
SofitelDxbPalm, Guest Experience and Quality Assurance Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear Tyler S, It gives us real pleasure to read that you have spent a wonderful time at our resort . Enjoying the pool , the food and beverage selections , the service provided by all of our friendly ambassadors . Thank you for recommending our resort and we look forward to welcome you back soon for another great experience... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

5 star service from getting out of the cab all the way through to departure. No request was too much trouble. Its tucked away on top of the palm but taxis are so cheap. Staff at club millesime on the fourth floor bent over back wards to make us comfortable

Was this review helpful? Yes 1
SofitelDxbPalm, Guest Experience and Quality Assurance Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear Graham P, It gives us great pleasure to learn that you were truly impressed with the level of comfort, standard of service. Your valuable comments will be distributed to the relevant department as these serve as an encouragement and a reward for a ‘job well-done’. Thank you once more and we look forward to welcoming you back soon. Sincerely,... More 

Haarlem, The Netherlands
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Very luxury hotel. The hotel room (luxury Palm View) was very big and has a nice balcony and bathroom. The swimming pool and the beach are beautifull. The staff was very kind and friendly. Especially Jayanath from Maui Restaurant. The food at Porterhouse Restaurant is excellent. When we have our 12,5 years anniversary whe definitely come back.

Was this review helpful? Yes
SofitelDxbPalm, Guest Experience and Quality Assurance Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear Kirsten K, It has been a pleasure to look after you and making your stay a memorable one. Thank you for taking the time to review our Resort on TripAdvisor; your kind and complimenting words will be shared with all our teams. We look forward to another opportunity to welcome you back soon and create many more Magnifique memories... More 

Kuching, Malaysia
Top Contributor
108 reviews 108 reviews
19 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We spent 6 wonderful wonderful days in Sofitel The Palm Dubai to relax after traveling to London and Paris for 2 weeks before returning home. Prior to booking this hotel, we had looked at other options on the Palm eg. Waldorf Astoria, Fairmont and Atlantis. I can't say enough how happy we were deciding on Sofitel the Palm. Although we... More 

Was this review helpful? Yes 2
SofitelDxbPalm, Guest Experience and Quality Assurance Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear FaddySue, Thank you for making Sofitel The Palm Dubai your resort of choice and for taking the time to share your feedback following your experience staying with us. Thank you for your kind acknowledgement of our warm hospitality and exquisite facilities. We make every effort to maintain the high standards of timely and quality service delivery Sofitel is renowned... More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,719 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1003)
Viewed
Hotel & grounds (177)
Viewed
Pool/beach area (200)
Viewed
Dining (72)
Viewed
Bathroom (53)
Viewed
Room/suite (173)
Viewed
View from room (79)
Viewed
Family/play areas (3)
Viewed
0:48
Videos (1)
Viewed
Other (245)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (644)
Viewed
Amenities (28)
Viewed
Beach (2)
Viewed
Junior Suite (52)
Viewed
Lodge Villa (129)
Viewed
Luxury Room (44)
Viewed
Palm Suite (201)
Viewed
Pool (8)
Viewed
Prestige Suite (73)
Viewed
Restaurants and Bars (77)
Viewed
The Hotel (30)

Management photos: Courtesy of the property manager

Viewed
All management photos (72)
Viewed
Room/suite (18)
Viewed
Hotel & grounds (24)
Viewed
Dining (2)
Viewed
Pool/beach area (6)
Viewed
Bathroom (2)
Viewed
Other (20)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay