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Dunes Hotel Apartments Barsha

Mall of the Emirates Street | PO Box 115557, Dubai, United Arab Emirates
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1 room 1 adult
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Dunes Hotel Apartments Barsha
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84 Reviews from our TripAdvisor Community

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Emirate of Dubai, United Arab Emirates
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 days ago NEW

Friendly staff, clean and comfortable room and close to the Emirates Mall and Metro station. Would definitely stay again as it provided all the conveniences needed. Internet was fast, TV stations reasonable and furniture comfortable. On the down side, a ni ver of new building projects around the hotel probing some incongruent noises and only two out of the four... More 

Helpful?
Thank Mark S
Lahore, Pakistan
1 review
5 of 5 stars Reviewed 1 week ago NEW

Had a fantastic stay at Dunes Hotel Apartments Al Barsha a place which defines what customer service is and how the customer is pampered and how important it is in today's world. We had a surprise upgrade upon check-in from professional reception staff who explained the services,facilities in the hotel. Bellboy was very helpful with sorting out luggage and explaining... More 

Helpful?
Thank Javaid69
DunesHotelApartments, Guest Relations Manager at Dunes Hotel Apartments Barsha, responded to this review

Dear Guest, Greetings from Dunes Hotel Apartments Al Barsha! Many thanks for awarding us with the perfect star rating. Our hotel is an ideal destination to relax and rejuvenate! It gives us immense pleasure that we could orchestrate a wonderful and most pleasant stay for you with us. We are elated to know that you were impressed with our diligent... More 

Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Room I stayed in was rather tiny. I expected bit more when it comes to comfort. Some staff were friendly and helpful, some not. Construction site next door made the experience worse. Breakfast was below average. Value for money is questionable at best. Unlikely to visit again

Helpful?
Thank BushmanHH
DunesHotelApartments, Guest Relations Manager at Dunes Hotel Apartments Barsha, responded to this review

Dear Guest, Greetings from Dunes Hotel Apartments Al Barsha! Thank you for sharing your valuable feedback on this forum. Guest reviews are always appreciated as they help us to evaluate ourselves and better our services. At our hotel, we strive for guest satisfaction and we regret to learn that you had an underwhelming experience with us. Your grievances have been... More 

Level Contributor
64 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were greeted upon arrival at 2am by a friendly smiling Alex, throughout our stay, Alex on the night desk, was friendly and helpful. For Dubai this was a reasonably priced hotel. There were 4 of us so required 2 rooms, the suite we were in was ideal, 2 bathrooms, kitchen, living area and large balcony. Beds were comfortable after... More 

Helpful?
Thank zepkar
DunesHotelApartments, Guest Relations Manager at Dunes Hotel Apartments Barsha, responded to this review

Dear Guest, Greetings from Dunes Hotel Apartments Al Barsha! We thank you for sharing your valuable feedback with us on this forum. It is good to know that you had a comfortable and pleasant stay at our hotel. Your special mention of our associate has been conveyed to him and he is delighted to receive your accolades. We are glad... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Had a lovely stay at Dunes Hotel Apartment, fantastic service and the staff are very warm. From the security guard at the entrance, the bell boys, to the reception, to the breakfast room staff, pool staff and the house keeping staff were fantastic. I was very impressed with the hospitality. Definitely see myself and my family visiting Dunes Hotel Apartment... More 

Helpful?
Thank shahir k
DunesHotelApartments, Guest Relations Manager at Dunes Hotel Apartments Barsha, responded to this review

Dear Guest, Greetings from Dunes Hotel Apartments Al Barsha! Many thanks for awarding us with the perfect star rating. Our hotel, indeed, is an ideal destination to relax and rejuvenate, with friends, family or solo! It gives us immense pleasure that we could orchestrate a wonderful and most pleasant stay for you and your family with us. We are elated... More 

Lebanon
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 1, 2016

Just before the New Year ,my wife and I stayed at the Dunes Barsha again. What a wonderful Experience, the surprise was the new restaurant they have just competed and a very convenient restaurant serving a wonderful breakfast, Lunch ,and dinner. I must admit the place looks very clean and the service was impeccable ,we had a wonderful stay. When... More 

Helpful?
Thank Nabil A
DunesHotelApartments, Guest Relations Manager at Dunes Hotel Apartments Barsha, responded to this review

Dear Guest, Greetings from Dunes Hotel Apartments Al Barsha! Many thanks for giving us the perfect star rating in all aspects of our hospitality. We are happy to know that you and your better half had a wonderful stay with us. It’s a pleasure to learn that you relished the lip-smacking cuisines from our new restaurant. Cleanliness is strictly followed... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 19, 2015 via mobile

I highly recommend this hotel. It has a perfect location and the rooms are spacious and clean. The staff were very helpful and well-mannered and very kind. They have all amenities that are promised. But the management should consider a newer computer because the current one is very old.

Helpful?
1 Thank Ali A
DunesHotelApartments, Guest Relations Manager at Dunes Hotel Apartments Barsha, responded to this review

Dear Guest, Greetings from Dunes Hotel Apartments, Al Barsha! Thank you for the 5-star rating! It was a pleasure to have you and your family with us, and we are glad to know that our services were at par with your expectations. Our associates strive to deliver the best of all services to our guests and kind words from esteemed... More 

Dubai, United Arab Emirates
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 8, 2015

Myself along with my whole family normally have dinner after our church function on Fridays. This Friday we decided to come and taste something different for we came to know that Dunes Hotel Apartments had opened a new restaurant in house. And to our surprise all what we ordered was delicious. The service too was good. All of us enjoyed... More 

Helpful?
Thank antonywalto
DunesHotelApartments, Guest Relations Manager at Dunes Hotel Apartments Barsha, responded to this review

Dear Guest, Greetings from Dunes Hotel Apartments, Al Barsha! Thank you for the 5-star rating! It was a pleasure to have you and your family with us, and we are glad to know that our services were at par with your expectations from the last visit. At our hotel, we make it our priority to make our guests comfortable and... More 

Canberra
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 29, 2015

We liked this Hotel (especially the Staff), so much that we stayed twice (on the way to and from the UK). The 2 upgrades aside, the Hotel is opposite a massive mall, the staff cannot do enough for you and the rooftop pool overlooks the 7 star hotel in a distance. I can recommend the Airport pickup service, you get... More 

Helpful?
2 Thank Sclaterbug
DunesHotelApartments, Guest Relations Manager at Dunes Hotel Apartments Barsha, responded to this review

Dear Guest, Greetings from Dunes Hotel Apartments, Al Barsha! Your header truly made our day. We are happy to peruse your wonderful review and perfect ratings on this forum. Indeed, our esteemed guests prefer us due to our modern and luxurious accommodation. It gives us immense pleasure to learn that your partner and you really enjoyed your stay aided by... More 

Cordoba, Argentina
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed November 26, 2015 via mobile

Have been at this hotel with my wife for four nights. Good service, kind staff. Rooms are ample and hace a complete kitchen microwave, etc. It has a nice pool at the roof but we didnt have time for it. Breakfast was acceptable. Wifi worked perfect. Location is at 200 mts from the Mall of the Emirates, and you have... More 

Helpful?
1 Thank Paggps
DunesHotelApartments, Guest Relations Manager at Dunes Hotel Apartments Barsha, responded to this review

Dear Guest, Greetings from Dunes Hotel Apartments, Al Barsha! Thank you for taking the time to review us on this esteemed forum. We are truly pleased to learn that you had a wonderful stay at our hotel, enhanced by our efficient services and high-end amenities. It is good to know that your stay with us was a satisfactory one and... More 

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