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Red Sea Palace Hotel

4.0 of 5 King Abdul Aziz St | PO Box 824, Jeddah 21421, Saudi Arabia
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Red Sea Palace Hotel
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Red Sea Palace Hotel
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70 reviews from our community

Traveler rating
    3
    21
    26
    15
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Nottingham, United Kingdom
Top Contributor
72 reviews 72 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel is situated in a pretty beat up area in Jeddah, out of my window (i have a city view room) I can see broken, falling down buildings and a pallet depot stacked high with its wares; the constant beeping of horns also adds a pleasant feel to this beautiful view. On entering the hotel you are presented with... More

Was this review helpful? Yes 1
Jordan
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 5 weeks ago

The hotel is divided into two parts!!! Old and New.. Deluxe rooms (which i booked) is in the old part, old furniture, even the whole floor is dirty, when you walk from the elevator to your room , you will find the a dirty carpet, some garage in the ground( Second Floor), the TV is not working fine specially OSN... More

Was this review helpful? Yes 1
RSPHadmin, Rooms Division Manager at Red Sea Palace Hotel, responded to this review

Dear Mr. Mohamed, We would like to thank you for choosing Red Sea Palace during your recent visit, and we truly appreciate your time spent to review our services. The hotel is extensively undergoing a staged renovation, which has already covered the 1st & 2nd floors. Hence, in our plan to improve and maintain quality services, shortcomings may occur, and... More

Knutsford, United Kingdom
Contributor
14 reviews 14 reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed October 7, 2014

Its everything I would expect a good hotel to have with added marvels and expensive decor. I thought it was really nice, the service was very pleasent and staff were very professional. We had a chauffuer drive as part of the deal. The rooms are very clean and modern. I have a fantastic view, just wish I could move the... More

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RSPHadmin, Rooms Division Manager at Red Sea Palace Hotel, responded to this review

Dear Guest, We are indeed excited to learn you have mostly enjoyed your stay with us and thank you for taking the time to write this great review. We have taken the liberty to share your uplifiting feedback with our team and they are indeed very grateful to your upbeat comments. Please feel always welcomed to visit us again. In... More

A TripAdvisor Member
4 of 5 stars Reviewed September 26, 2014

Stayed 2 nights here, very easy to get to from airport, even though arrived after 8pm staff were very helpful and processed arrival very quickly, room facing lagoon was delivered as requested and was very clean and spacious. Room had everything we needed for our brief stay and the large bed was extremely comfortable. The breakfast provided by the hotel... More

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RSPHadmin, Rooms Division Manager at Red Sea Palace Hotel, responded to this review

Dear Guest, Thank you very much for your recommendation of Red Sea Palace on TripAdvisor, and genuinely airing your positive review. It's our great pleasure to have you staying with us always and continue to welcome you in the future. Please let us know if we could be of any assistance during your next visits. Regards, Ayad Samir Rooms Division... More

Bristol, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 13, 2014

I travelled to Jeddah for business in August 2014 and stayed at Red Sea Palace. Compared to other hotels, the room prices were reasonable at the time of booking. The man who came to pick me up from the airport was sort of unpleasant and a bit rude. Later I found out that he was the manager at Europcar which... More

Was this review helpful? Yes 1
RSPHadmin, Rooms Division Manager at Red Sea Palace Hotel, responded to this review

Dear Guest, First and foremost, we would like to thank you for expressing your honest feedback in regards to your stay at Red Sea Palace. It's our aim to offer the best services and exceed your expectation. Nevertheless, occasionally shortcomings are taking place. Please rest assured that we take entire responsibility to handle your concerns and work on improving each... More

Cleveland, OH
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 16, 2014

This is my fourth stay at this hotel, but my first stay in the "superior" rooms. These rooms have been renovated and it is basically like staying in a different hotel. Very clean, very modern. For contrast, you can read my earlier review. None of the problems mentioned there are present now. Furthermore, it appears they are making a concerted... More

Was this review helpful? Yes 1
RSPHadmin, Rooms Division Manager at Red Sea Palace Hotel, responded to this review

Dear Mr. Aly, We are so glad you have enjoyed your stay with us and that you liked the new superior level. Your positive feedback is much appreciated and ignites our enthusiasm to get better. On belhalf of our team, we are pleased to welcome you always at your second home. Meanwhile, please let us know if we could assist... More

Riyadh, Saudi Arabia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 16, 2014

For those expats especially living in cities other than Jeddah within the Kingdom, can always plan a trip to Jeddah especially on their way back from Umrah. The good thing about Jeddah is the rich metropolitan culture it offers and the variety of food it brings which makes it a must to experience. A vast option of hotels are available... More

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RSPHadmin, Rooms Division Manager at Red Sea Palace Hotel, responded to this review

Dear Mr. RizAli, Thank you for taking the time to air your opinion about your stay at Red Sea Palace. We truly appreciate your points of concern and have already discussed with our team to improve the services and stand up to our promise of genuine hospitality. Please accept our sincere apology for any shortcomings you may have experienced or... More

Dewsbury, United Kingdom
Top Contributor
105 reviews 105 reviews
35 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed August 3, 2014

Ok! So I decided to try Red Sea Palace once again, due to it's value for the Eid festival period. So what was different this round? Well, this time check in took merely few minutes, with my details up to date. Room was as expected, spacious, clean & well perked up accept the slippers which I had to request. This... More

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RSPHadmin, Rooms Division Manager at Red Sea Palace Hotel, responded to this review

Dear Mr. Dudha, Thank you once again for expressing your honest and positive feedback. We are delighted to learn that you have mostly enjoyed your stay this time at Red Sea Palace. Your comments are highly appreciated and we will make sure to convey your commendation into the mentioned team members. Furthermore, as our regular guest, we will be excited... More

London, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 30, 2014

We booked a triple room only to find the third bed will be a cheap futon bed (bad start). The hotel overall for couples is worthwhile but slightly expensive, although all decent hotels in Jeddah are expensive above the norm. I was impressed with the steam room an sauna and found the location well suited to explore the Old Jeddah.... More

Was this review helpful? Yes
RSPHadmin, Rooms Division Manager at Red Sea Palace Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to express your honest review of Red Sea Palace. We have received your comments and will work accordingly in order to improve our services. Meanwhile, we continue to welcome you in future visits. Regards, Ayad Samir Rooms Division Manager More

Jerusalem, Israel
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 24, 2014

Very nice hotel, well maintained and clean. Rooms of a good size, but mine was on the 2nd Floor overlooking the entrance and a flat roof with the air con chiller units, which tended to be noisy at night. Food in the restaurant was very good, buffet meals and staff were not to keen to offer the a'la'carte menu. For... More

Was this review helpful? Yes
RSPHadmin, Rooms Division Manager at Red Sea Palace Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to write an honest review of your stay at Red Sea Palace. We genuinely appreciate your feedback and have already taken the action to resolve your concerns. Our maintenance team has already supported the windows with further insulation, in order to ensure quietness in all rooms. We invite you to stay... More

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Additional Information about Red Sea Palace Hotel

Address: King Abdul Aziz St | PO Box 824, Jeddah 21421, Saudi Arabia
Location: Saudi Arabia > Makkah Province > Jeddah
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Red Sea Palace Hotel 4*
Number of rooms: 269
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