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Sheraton Jeddah Hotel

5.0 of 5 On North Corniche | PO Box 14315, Jeddah Jeddah 21424, Saudi Arabia
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Sheraton Jeddah Hotel
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Sheraton Jeddah Hotel
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139 reviews from our community

Traveler rating
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    45
    28
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    13
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Shoreline
Top Contributor
94 reviews 94 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed yesterday NEW

I relocated to the Sheraton from another good quality Jeddah hotel, largely because the other hotel felt like a prison - no light, no place to walk, nothing to do, and average otherwise. The Jeddah Sheraton was worth moving to just to have a place that let the light in and didn't feel heavy and dark. It's an older hotel,... More 

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Oswestry, United Kingdom
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed at the Sheraton Hotel Beach Villas for a couple of nights. The villas are set on a secure double gated compound 24hr manned by security staff. All staff were very pleasant and on hand day or night if you needed anything. The accommodation was clean and tidy with good room facilities and in good working order. The best part... More 

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Saudi Arabia
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Sheraton Jeddah is an option when no other hotels are available, it's alway under renovation. Food is not really "good" not even the drinks. Keep this as the last option when the city hotels are busy.

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Abdul B, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear Zuhair S Thank you for your valuable comments. It is regrettable that your recent stay did not meet your expectations. I apologized for the bad experience and hope that you will pardon us this time. Renovation might seem long but it includes upgrades, replacement of major machinery, delivery of additional equipment and total transformation of entire buildings. The hardest... More 

Cardiff, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Although many of the staff were friendly, I couldn't help but feel that this Sheraton didn't live up to the reputation of the Sheraton brand. Trying to arrange a Scuba diving trip through the contact details provided on their website was near enough impossible. No-one seemed to know what was going on and kept putting me through to numbers that... More 

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Abdul B, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear RedSeaSharkDiver Thank you for posting a Tripadvisor review pertaining to your recent stay in our hotel. From its content I realize that your stay did not meet your expectations. First and foremost please accept my most sincere apologies for the lapses in service delivery you have encountered. It was misunderstanding between staff and we will make sure that it... More 

Al Khobar, Saudi Arabia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I recently stayed in the hotel for a business trip and the experience was awful! The hotel was under renovation and they transferred all guests to an external on-floor building (not 5 star hotel, more like one star motel!) Of course we paid full rate for this room, even if it wasn't in the main building, the ACs were not... More 

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Abdul B, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear Hanaa82 Thank you for posting a Tripadvisor review pertaining to your recent stay in our hotel. From its content I realize that your stay did not meet your expectations. First and foremost please accept my most sincere apologies for the lapses in service delivery you have encountered. I appreciate you taking the time to highlight areas where we can... More 

barcelona
Top Contributor
143 reviews 143 reviews
35 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed December 19, 2014

I stayed in the Club level, which certainly makes a difference. Large room, large and comfortable bed. Many amenities in the bathroom. Body towels slightly small. Very good breakfast buffet with on-site cooks preparing the food you like. Free internet in lobby and rooms (after registration). Polite staff. There is a large pool outside (nobody uses). Gym avaliable (I did... More 

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Abdul B, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear mbernal, Thank you for your review of Sheraton Jeddah Hotel. It is heartening to know that you had a wonderful stay with us. Your kind feedback is truly appreciated and we look forward to be of service to you on your next visit. Warm Regards, General Manager Francois Waller More 

Lausanne
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 18, 2014

Very Good hotel. very good location and very good staff. Strongly recommended for Business travellers. Mr.Buddhi the Front Office Manager is a very nice gentlemen.Always willing to help. Late check is always offered .

Was this review helpful? Yes 1
Abdul B, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear Pramod G, thank you for your noble review of our hotel – I was delighted to note that you enjoyed your stay with us. Your kind comments about Mr. Buddhi are passed to him. Please let us know when you return again – we look very much forward to welcome you back ! Yours sincerely, General Manager Francois Waller More 

Hong Kong, China
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed December 14, 2014

Step right back into the ‘70’s including faux wood paneling, faux silk wallpaper, gold light fixtures, vintage alarm clock, ugly ‘art,’ 2* motel standard bathroom fixtures with mold, and a coffee maker that is so complicated you might need a graduate degree in electrical engineering to operate it. This is Club Room 308 at the Sheraton Jeddah Hotel, 250 euros... More 

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Abdul B, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear Newtella, Thank you for taking the time out of your busy schedule to post a TripAdvisor review pertaining to your recent stay in the hotel. I really appreciate your valuable views on the hotel and its facilities as it allows me to focus on the issues that really matter. Taste is in the hand of the beholder. For your... More 

St. Petersburg, Russia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 14, 2014

I've been staying regularly at the Sheraton Jeddah for over five years now. It has become like a second home. I can't imagine changing hotels at this point. Having the service level I got accustomed to where every hotel staff knows me and cares about my comfort and satisfaction, is nice. What I like most about Sheraton Jeddah is that... More 

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Abdul B, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear Mr. AviaJoe Thank you for your noble comment about our hotel. we are very happy to hear that you have good experience in our hotel. Please let us know when you return again – we look very much forward to welcome you back! Yours sincerely, Francois Waller General Manager More 

1 review
4 of 5 stars Reviewed December 6, 2014

The stay at Sheraton was fantastic with awesome sea view.Exceptional service from the club lounge ,housekeeping & front desk.Its been a while I noticed hospitality in Saudiarabia with well trained staff especially to name (Mohammed Asif) with his outstanding quality in treating the guests. Shanavaz Solution Architect EMC USA

Was this review helpful? Yes
Abdul B, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear Mr. Shanavaz Thank you for your kind compliments. It is a pleasure to know that you had an enjoyable stay with us. Your kind feedback is very much appreciated and we look forward to welcome you back to Sheraton Jeddah hotel again. Warm regards, General Manager Francois Waller More 

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Additional Information about Sheraton Jeddah Hotel

Address: On North Corniche | PO Box 14315, Jeddah Jeddah 21424, Saudi Arabia
Location: Saudi Arabia > Makkah Province > Jeddah
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sheraton Jeddah Hotel 5*
Number of rooms: 249
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Also Known As:
Sheraton Jeddah
Jeddah Sheraton
Hotel Style:
#13 Luxury Hotel in Jeddah

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