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Sheraton Jeddah Hotel

5.0 of 5 On North Corniche | PO Box 14315, Jeddah Jeddah 21424, Saudi Arabia
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Sheraton Jeddah Hotel
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Sheraton Jeddah Hotel
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134 reviews from our community

Traveler rating
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    43
    27
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    12
See reviews for
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8
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93
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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barcelona
Top Contributor
136 reviews 136 reviews
34 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in the Club level, which certainly makes a difference. Large room, large and comfortable bed. Many amenities in the bathroom. Body towels slightly small. Very good breakfast buffet with on-site cooks preparing the food you like. Free internet in lobby and rooms (after registration). Polite staff. There is a large pool outside (nobody uses). Gym avaliable (I did... More 

Was this review helpful? Yes
Abdul B, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear mbernal, Thank you for your review of Sheraton Jeddah Hotel. It is heartening to know that you had a wonderful stay with us. Your kind feedback is truly appreciated and we look forward to be of service to you on your next visit. Warm Regards, General Manager Francois Waller More 

Lausanne
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Very Good hotel. very good location and very good staff. Strongly recommended for Business travellers. Mr.Buddhi the Front Office Manager is a very nice gentlemen.Always willing to help. Late check is always offered .

Was this review helpful? Yes
Abdul B, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear Pramod G, thank you for your noble review of our hotel – I was delighted to note that you enjoyed your stay with us. Your kind comments about Mr. Buddhi are passed to him. Please let us know when you return again – we look very much forward to welcome you back ! Yours sincerely, General Manager Francois Waller More 

Hong Kong, China
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 week ago

Step right back into the ‘70’s including faux wood paneling, faux silk wallpaper, gold light fixtures, vintage alarm clock, ugly ‘art,’ 2* motel standard bathroom fixtures with mold, and a coffee maker that is so complicated you might need a graduate degree in electrical engineering to operate it. This is Club Room 308 at the Sheraton Jeddah Hotel, 250 euros... More 

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Abdul B, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear Newtella, Thank you for taking the time out of your busy schedule to post a TripAdvisor review pertaining to your recent stay in the hotel. I really appreciate your valuable views on the hotel and its facilities as it allows me to focus on the issues that really matter. Taste is in the hand of the beholder. For your... More 

St. Petersburg, Russia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I've been staying regularly at the Sheraton Jeddah for over five years now. It has become like a second home. I can't imagine changing hotels at this point. Having the service level I got accustomed to where every hotel staff knows me and cares about my comfort and satisfaction, is nice. What I like most about Sheraton Jeddah is that... More 

Was this review helpful? Yes
Abdul B, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear Mr. AviaJoe Thank you for your noble comment about our hotel. we are very happy to hear that you have good experience in our hotel. Please let us know when you return again – we look very much forward to welcome you back! Yours sincerely, Francois Waller General Manager More 

1 review
4 of 5 stars Reviewed 2 weeks ago

The stay at Sheraton was fantastic with awesome sea view.Exceptional service from the club lounge ,housekeeping & front desk.Its been a while I noticed hospitality in Saudiarabia with well trained staff especially to name (Mohammed Asif) with his outstanding quality in treating the guests. Shanavaz Solution Architect EMC USA

Was this review helpful? Yes
Abdul B, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear Mr. Shanavaz Thank you for your kind compliments. It is a pleasure to know that you had an enjoyable stay with us. Your kind feedback is very much appreciated and we look forward to welcome you back to Sheraton Jeddah hotel again. Warm regards, General Manager Francois Waller More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I am a frequent guest at this hotel and I am jet to be disappointed. Staff are friendly and efficient. The hotel is going through a long overdue renovation. But the lack in modern looks is made up by the staff.

Was this review helpful? Yes
Abdul B, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear Mr. Syed K thank you for your kind review of our hotel – I was delighted to note that you enjoyed your stay with us! Please let us know when you return again – we look very much forward to welcome you back! Yours sincerely, General Manager Francois Waller More 

Dubai, United Arab Emirates
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 of 5 stars Reviewed November 19, 2014

Where in the world would you see a hotel undergoing an EIGHT year renovation plan ?!?! Only in Jeddah I guess. Funny thing is that they are proud of it, with posters and pamphlets all over the place describing the renovation process and stages. Wouldn't it have been easier to bring the whole thing down for a year or so... More 

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Abdul B, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear Vazkenee, Thank you for posting a Tripadvisor review pertaining to your recent stay. By reading its content I am sorry to learn that your stay was not up to your expectation. Eight years of renovation might seem long but it includes upgrades, replacement of major machinery, delivery of additional equipment and total transformation of entire buildings. The hardest part... More 

Riyadh, Saudi Arabia
Top Contributor
57 reviews 57 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed November 12, 2014

I can't believe that a property like Sheraton can have such dirty and old fashioned rooms. I stayed there for one night and I have made my mind not to go back to this hotel if I ever travel to Jeddah again. Staff was somehow very cooperative and we were given free access to the club lounge and our room... More 

Was this review helpful? Yes
Abdul B, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear Abeer Z, Thank you for choosing to stay with Sheraton Jeddah Hotel, KSA and for taking the time to write a Tripadvisor review. It is regrettable that your stay with us did not meet your expectations and I am very disappointed to read your negative feedback which is largely owed to the age of the hotel and the response... More 

Dubai, United Arab Emirates
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 12, 2014

If one is to read many of the poor reviews below, it is evident that management has no intention of changing this hotel for the better. Francois and his team should be ashamed that they are masquerading under the Sheraton banner. This is quite simply the worst Starwood hotel I've ever stayed at. Starwood please take notice and make the... More 

Was this review helpful? Yes
Abdul B, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear HG, Thank you for taking the time to give us your feedback on TripAdvisor. As I mentioned to you directly via e-mail, I am very disappointed to read and hear that you did not enjoy your stay with us and for this I would like to offer you once again my most profound apologies. I am happy that you... More 

nottingham
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 26, 2014

I stayed one night and had a conference the following day at this hotel and found it had a lot to offer and is in a great location and my room overlooked the sea on the North cornice. On check-in I found armchairs at the 3 reception desks, which was quite nice after a long flight and taxi journeys, which... More 

Was this review helpful? Yes 1
Abdul B, Manager at Sheraton Jeddah Hotel, responded to this review

Dear kartNottingham, Thank you for sharing your experience as a guest at the Sheraton Jeddah Hotel on Tripadvisor.com. Your detailed feedback is greatly appreciated as it allows me to evaluate how we perform as a hotel and work on continuously improving on our services and products for a better guest satisfaction. With regards to Wi-Fi, I fully agree with you... More 

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Additional Information about Sheraton Jeddah Hotel

Address: On North Corniche | PO Box 14315, Jeddah Jeddah 21424, Saudi Arabia
Location: Saudi Arabia > Makkah Province > Jeddah
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Jeddah Hotel 5*
Number of rooms: 249
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Also Known As:
Sheraton Jeddah
Jeddah Sheraton
Hotel Style:
#12 Luxury Hotel in Jeddah

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