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Sheraton Jeddah Hotel

North Corniche, Al Kurnaysh Rd, Ash Shati, Jeddah, Saudi Arabia
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Sheraton Jeddah Hotel
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178 Reviews from our TripAdvisor Community

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Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel is right on corniche and quite central to everything and not too far from the hotel. the building is old and tired, it seems the room are cleaned properly. the bathrooms are small and someone forgot to check if there was enough room to enter the shower room! the terrace lounge and breakfast are good. though the room... More 

Helpful?
Thank Kailash N
Abdul B, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear Kailash N, Thank you very much for taking the time to post a Tripadvisor review pertaining to your recent stay in our hotel. I am very pleased to read that you enjoyed the location of the hotel, that you enjoyed our beds, and that you took full advantage of our Sheraton Fitness, breakfast offering and outdoor terrace. With regards... More 

Middle East
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Landmark hotel and simple design. Used to love this place 20 years ago. Now it is tired! Bed is good. Laundry is terrible (took them 1 hour and 8 phone calls to come!), shower is a nightmare (burns your head and body with intermittent waves of boiling hot water, and it has no pressure at all), furniture would really need... More 

Helpful?
Thank E7i
Abdul B, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear EZi, Thank you very much for posting your experience on our Tripadvisor page. I am sorry to read that we have not fully lived up to your expectations as a Sheraton Hotel. I appreciate you taking to time to highlight where we can improve on our service delivery. Furthermore we are in the process with the owners of the... More 

Bonn, Germany
Level Contributor
36 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We arrived after 30 minutes drive from the airport of Jeddah in the sheraton jeddah. Nice lobby but the design is from the late 80th and also the building is not really well renovated. Staff ok. I had a standard room in a different building which is just a few steps from the main building. The room was very clean... More 

Helpful?
Thank Turkstarhost
Abdul B, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear Turkstarhost, Thank you very much for taking the time to post a review on our Trip advisor page. I am very pleased to read that you enjoyed your stay, that our associates threated you well and that you took full advantage of our Sheraton Fitness, breakfast offering and pool. We all look forward to welcome you back very soon.... More 

Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 1, 2016 via mobile

In general, the hotel is quiet old and the neighbour buildings are not really useful because you have to change always the building for breakfast, sports or anything else. Only club rooms are in the main building which are very old (what i have seen) and + 300-400 rial! On the other hand you have the possibility to go to... More 

Helpful?
Thank Nicolas S
Abdul B, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear Nicolas S, Thank you very much for your TripAdvisor review. From your feedback I realize that you had mixed feeling about your recent stay with us and I take this opportunity to apologize for any inconvenience we may have caused you. I truly appreciate you taking the time to highlight areas for improvement in our service delivery and by... More 

Phuket, Thailand
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 10, 2015

i was there since 2 month it is very nice cool place with very nice reception stafff and good restauran and nice location sea views room is very good and i recomend it to u also room services are so good

Helpful?
Thank tyrose
Abdul B, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear Mr. tyrose, thank you for your kind review of our hotel – I was delighted to note that you enjoyed your stay with us! Please let us know when you return again – we look very much forward to welcome you back! Yours sincerely, Francois Waller General Manager More 

Johannesburg, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 10, 2015 via mobile

I have been coming to the Sheraton Jeddah on and off for a couple of years now. Yes the building is tired, but the food and service is comparable to any 5* hotel in country with the same difficulties. I am always welcomed and recognised on my visits which more than I can say for other places I have been... More 

Helpful?
1 Thank Ben W
Abdul B, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear Mr. Ben W Thank you for sharing your experience with us on our Trip Advisor page. We value your feedback and I am delighted that our hotel meets your requirements. The complete renovation plan of our main tower should start very soon after we have been able to complete the ground work including changing of some vital water pipes.... More 

Taif, Saudi Arabia
Level Contributor
4 reviews
5 of 5 stars Reviewed November 10, 2015 via mobile

A warm welcome was waiting for us. We have tried to book for 2 nights, but because we were late we managed to stay for 1 night. Compliments to manager Rami who really have done his utmost best to have us for two nights and rang us daily to keep us informed regarding a cancellation. Staff was friendly, accommodation clean... More 

Helpful?
Thank Grace M
Abdul B, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear Grace M Thank you for your review of our hotel posted on our TripAdvisor page. It is heartening to know that you had a wonderful stay and that all our associates and more especially Rami looked after your needs. Your kind feedback is truly appreciated and we look forward to be of service to you again on your next... More 

Castres, France
1 review
5 of 5 stars Reviewed November 10, 2015 via mobile

Great location. I booked a room with a sea view located next to the club lounge. I had a fantastic stay with a fine breakfast, a clean room and a lovely pool in the tropical garden. I will come back to sheraton hotel in jeddah!

Helpful?
Thank Jean C
Abdul B, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear Jean C Thank you for posting your kind review of our hotel on our page. I am delighted to note that you enjoyed your stay with us and that you shall return soon. Please let us know when you intend to do so as we all look forward to welcome you back! Yours sincerely, Francois Waller General Manager More 

UK
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 8, 2015

This is a shameful representation of the Sheraton brand. Old building and interiors, mouldy, poorly maintained air-condition, mouldy food offered at breakfast buffet, no recreational facilities for women (unless you take a 45 minute trip to the private Sheraton Beach Club for which you are expected to pay entrance fees), and all at a price at which you would get... More 

Helpful?
Thank Nadia H
FWaller, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear Nadia H, Thank you for posting a review on our website. As I wrote to you in a private email I use this platform to once again apologize to you for the lapse in our product delivery and hope that you have understood the cultural sensitivities related to the country we operate in. I wish you continued pleasant stays... More 

Travelers are raving about these Jeddah hotels

County Kerry, Ireland
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed September 22, 2015

We heard about the Sheraton Red Sea Resort from BACs in Riyadh and were very exited to go. Booking was a breeze and the hotel staff were very friendly and proffesional. We were picked up at the airport and were very impressed with the resort and the staff. We were a bit unhappy on the first afternoon as I had... More 

Helpful?
1 Thank Centaur169
FWaller, General Manager at Sheraton Jeddah Hotel, responded to this review

Dear Centaur169, Thank you for taking the time to give us your feedback on Trip Advisor. As I mentioned to you directly via e-mail, I am very disappointed to read and hear that you did face issues with the Dive shop and its manager and for this I would like to offer you once again my most profound apologies. I... More 

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